---
description: Get detailed information about Plum Voice and how it can help you meet your business needs. Learn more about Plum Voice price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Plum Voice Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [IVR Software](/directory/30231/ivr/software) > [Plum Voice](/software/19653/plum-voice-hosted-ivr) > [Plum Voice Alternatives](https://www.capterra.com.sg/alternatives/19653/plum-voice-hosted-ivr)

# Alternatives to Plum Voice

Canonical: https://www.capterra.com.sg/alternatives/19653/plum-voice-hosted-ivr

> Explore the top alternatives to Plum Voice. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Gladly** — 4.8/5 (139 reviews) — Gladly’s IVR routes calls with intelligence and context—no add-ons or integrations required.
   - [View profile](https://www.capterra.com.sg/software/156723/gladly)
   - [Compare vs Plum Voice](https://www.capterra.com.sg/compare/19653/156723/plum-voice-hosted-ivr/vs/gladly)
2. **Dialpad** — 4.2/5 (570 reviews) — The AI-native platform for customer experience, where conversations become action.
   - [View profile](https://www.capterra.com.sg/software/190976/dialpad-sell)
   - [Compare vs Plum Voice](https://www.capterra.com.sg/compare/19653/190976/plum-voice-hosted-ivr/vs/dialpad-sell)
3. **LiveAgent** — 4.7/5 (1787 reviews) — Award-winning help desk, call center and IVR software, easy to use from the start. Try it with a free 1-month trial.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs Plum Voice](https://www.capterra.com.sg/compare/19653/102188/plum-voice-hosted-ivr/vs/liveagent)
4. **Cognigy.AI** — 4.8/5 (23 reviews) — NiCE Cognigy delivers Agentic AI for enterprise contact centers to deliver instant, multilingual, hyper-personalized customer service.
   - [View profile](https://www.capterra.com.sg/software/176610/cognigy-ai)
   - [Compare vs Plum Voice](https://www.capterra.com.sg/compare/19653/176610/plum-voice-hosted-ivr/vs/cognigy-ai)
5. **Ada** — 4.7/5 (15 reviews) — Ada is the omnichannel AI platform for customer service - built to automate, scale, and elevate the customer experience across channels
   - [View profile](https://www.capterra.com.sg/software/164470/ada-support)
   - [Compare vs Plum Voice](https://www.capterra.com.sg/compare/19653/164470/plum-voice-hosted-ivr/vs/ada-support)
6. **Freshdesk** — 4.5/5 (3470 reviews) — Freshdesk is a customer support software that helps businesses streamline support operations and enhance customer experiences.
   - [View profile](https://www.capterra.com.sg/software/124981/freshdesk)
   - [Compare vs Plum Voice](https://www.capterra.com.sg/compare/19653/124981/plum-voice-hosted-ivr/vs/freshdesk)
7. **DialedIn CCaaS** — 4.8/5 (330 reviews) — Cloud-based CCaaS platform with advanced dialing, smart routing, CRM integration, real-time analytics, and seamless scalability.
   - [View profile](https://www.capterra.com.sg/software/29589/callcenternow)
   - [Compare vs Plum Voice](https://www.capterra.com.sg/compare/19653/29589/plum-voice-hosted-ivr/vs/callcenternow)
8. **Aircall** — 4.2/5 (465 reviews) — Stop wasting your team's precious call time doing something an IVR menu can handle better.
   - [View profile](https://www.capterra.com.sg/software/144486/aircall)
   - [Compare vs Plum Voice](https://www.capterra.com.sg/compare/19653/144486/plum-voice-hosted-ivr/vs/aircall)
9. **CTM** — 4.7/5 (159 reviews) — Build interactive voice menus (IVRs), custom queues, and more to give your callers a seamless experience and your team actionable data
   - [View profile](https://www.capterra.com.sg/software/152004/call-tracking-software)
   - [Compare vs Plum Voice](https://www.capterra.com.sg/compare/19653/152004/plum-voice-hosted-ivr/vs/call-tracking-software)
10. **CloudTalk** — 4.4/5 (269 reviews) — CloudTalk is an AI-powered, cloud-based call center software for sales and customer service teams. Start your FREE 14-day trial today\!
    - [View profile](https://www.capterra.com.sg/software/182004/cloudtalk)
    - [Compare vs Plum Voice](https://www.capterra.com.sg/compare/19653/182004/plum-voice-hosted-ivr/vs/cloudtalk)
11. **ZIWO** — 4.6/5 (109 reviews) — Cloud Contact Center solution deployed instantly with CRM plugins, full API access, and agent connectivity.
    - [View profile](https://www.capterra.com.sg/software/171265/ziwo)
    - [Compare vs Plum Voice](https://www.capterra.com.sg/compare/19653/171265/plum-voice-hosted-ivr/vs/ziwo)
12. **CallTools** — 4.8/5 (156 reviews) — Unlimited Minutes on Predictive, Power, and Preview Dialer with Built-In Web Phone, CRM, and Dedicated In-House Support Team. Call now\!
    - [View profile](https://www.capterra.com.sg/software/149510/call-center-software)
    - [Compare vs Plum Voice](https://www.capterra.com.sg/compare/19653/149510/plum-voice-hosted-ivr/vs/call-center-software)
13. **uContact** — 4.5/5 (81 reviews) — Omnichannel Contact Center Solution / All in One - Dialers - IVR - SMS - Web Chat - Social Networks - Messaging and more\!\!
    - [View profile](https://www.capterra.com.sg/software/115213/ucontact)
    - [Compare vs Plum Voice](https://www.capterra.com.sg/compare/19653/115213/plum-voice-hosted-ivr/vs/ucontact)
14. **SparkTG VCC** — 4.7/5 (44 reviews) — Cloud IVR software for Indian businesses — multi-level menus, Hindi \& regional language support, AI voice routing \& TRAI compliance.
    - [View profile](https://www.capterra.com.sg/software/137672/ivr)
    - [Compare vs Plum Voice](https://www.capterra.com.sg/compare/19653/137672/plum-voice-hosted-ivr/vs/ivr)
15. **InfoFlo** — 4.5/5 (101 reviews) — HIPAA compliant Case Management software made simple so you can focus on your running your organization all at an affordable price\!
    - [View profile](https://www.capterra.com.sg/software/96628/infoflo)
    - [Compare vs Plum Voice](https://www.capterra.com.sg/compare/19653/96628/plum-voice-hosted-ivr/vs/infoflo)

## Related Categories

- [IVR Software](https://www.capterra.com.sg/directory/30231/ivr/software)
- [Conversational AI Platforms](https://www.capterra.com.sg/directory/31596/conversational-ai-platform/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/19653/plum-voice-hosted-ivr)
- [View Product Profile](https://www.capterra.com.sg/software/19653/plum-voice-hosted-ivr)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/19653/Plum-Voice-Hosted-IVR/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/19653/plum-voice-hosted-ivr> |
| en-AU | <https://www.capterra.com.au/alternatives/19653/plum-voice-hosted-ivr> |
| en-CA | <https://www.capterra.ca/alternatives/19653/plum-voice-hosted-ivr> |
| en-GB | <https://www.capterra.co.uk/alternatives/19653/plum-voice-hosted-ivr> |
| en-IE | <https://www.capterra.ie/alternatives/19653/plum-voice-hosted-ivr> |
| en-IL | <https://www.capterra.co.il/alternatives/19653/plum-voice-hosted-ivr> |
| en-IN | <https://www.capterra.in/alternatives/19653/plum-voice-hosted-ivr> |
| en-NZ | <https://www.capterra.co.nz/alternatives/19653/plum-voice-hosted-ivr> |
| en-SG | <https://www.capterra.com.sg/alternatives/19653/plum-voice-hosted-ivr> |
| en-ZA | <https://www.capterra.co.za/alternatives/19653/plum-voice-hosted-ivr> |
| fr | <https://www.capterra.fr/alternatives/19653/plum-voice-hosted-ivr> |
| fr-BE | <https://fr.capterra.be/alternatives/19653/plum-voice-hosted-ivr> |
| fr-CA | <https://fr.capterra.ca/alternatives/19653/plum-voice-hosted-ivr> |
| fr-LU | <https://www.capterra.lu/alternatives/19653/plum-voice-hosted-ivr> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Plum Voice","description":"See our list of Plum Voice alternatives on Capterra Singapore. Filter them by price, features, and ratings to make the best decision for your business. We provide detailed information on software along with verified reviews.","url":"https://www.capterra.com.sg/alternatives/19653/plum-voice-hosted-ivr","about":{"@id":"https://www.capterra.com.sg/alternatives/19653/plum-voice-hosted-ivr#software"},"breadcrumb":{"@id":"https://www.capterra.com.sg/alternatives/19653/plum-voice-hosted-ivr#breadcrumblist"},"@id":"https://www.capterra.com.sg/alternatives/19653/plum-voice-hosted-ivr#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.com.sg/#website"},"inLanguage":"en-SG","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"mainEntity":{"@id":"https://www.capterra.com.sg/alternatives/19653/plum-voice-hosted-ivr#software"}},{"name":"Plum Voice","url":"https://www.capterra.com.sg/software/19653/plum-voice-hosted-ivr","@id":"https://www.capterra.com.sg/software/19653/plum-voice-hosted-ivr#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":30},"offers":{"price":"200","@type":"Offer"}},{"@id":"https://www.capterra.com.sg/alternatives/19653/plum-voice-hosted-ivr#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"IVR Software","position":2,"item":"/directory/30231/ivr/software","@type":"ListItem"},{"name":"Plum Voice","position":3,"item":"/software/19653/plum-voice-hosted-ivr","@type":"ListItem"},{"name":"Plum Voice Alternatives","position":4,"item":"https://www.capterra.com.sg/alternatives/19653/plum-voice-hosted-ivr","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Plum Voice Alternatives - Capterra Singapore 2026","@context":"https://schema.org","@id":"https://www.capterra.com.sg/alternatives/19653/plum-voice-hosted-ivr#itemlist","@type":"ItemList","itemListElement":[{"name":"Gladly","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dab059e7-a1e2-4805-84a5-1a1e7e71449b.png","url":"https://www.capterra.com.sg/software/156723/gladly","@type":"ListItem"},{"name":"Dialpad","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a5aa0307-b356-4584-b6b2-69dff89aafb3.png","url":"https://www.capterra.com.sg/software/190976/dialpad-sell","@type":"ListItem"},{"name":"LiveAgent","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.capterra.com.sg/software/102188/liveagent","@type":"ListItem"},{"name":"Cognigy.AI","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ca162cb2-6abb-444a-a3d5-1ab492d030f3.png","url":"https://www.capterra.com.sg/software/176610/cognigy-ai","@type":"ListItem"},{"name":"Ada","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9c0b9595-be77-459b-8d14-2f771231fa18.png","url":"https://www.capterra.com.sg/software/164470/ada-support","@type":"ListItem"},{"name":"Freshdesk","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69d55a02-59f1-4cbf-aabd-353fd6b19bca.png","url":"https://www.capterra.com.sg/software/124981/freshdesk","@type":"ListItem"},{"name":"DialedIn CCaaS","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0ed69191-8b23-404b-ac76-495edf9c5336.png","url":"https://www.capterra.com.sg/software/29589/callcenternow","@type":"ListItem"},{"name":"Aircall","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cc9c553a-b0c5-4095-b932-9ce0c85e3255.png","url":"https://www.capterra.com.sg/software/144486/aircall","@type":"ListItem"},{"name":"CTM","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/63d682ad-dfe6-4cbc-90bc-1f352b9d7c67.png","url":"https://www.capterra.com.sg/software/152004/call-tracking-software","@type":"ListItem"},{"name":"CloudTalk","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/32f5ff6c-ec9b-48c5-900a-d7d82331f288.png","url":"https://www.capterra.com.sg/software/182004/cloudtalk","@type":"ListItem"},{"name":"ZIWO","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b0ac513e-aa52-4ebd-9a02-6343d056b3b8.jpeg","url":"https://www.capterra.com.sg/software/171265/ziwo","@type":"ListItem"},{"name":"CallTools","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c075eb9-d544-454c-8ca6-13a673fe79d8.png","url":"https://www.capterra.com.sg/software/149510/call-center-software","@type":"ListItem"},{"name":"uContact","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e6f0e13f-20f4-4e9d-8ba0-f7a9a1de013a.jpeg","url":"https://www.capterra.com.sg/software/115213/ucontact","@type":"ListItem"},{"name":"SparkTG VCC","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/eb95cd5a-6590-4d6e-adbd-304986b7c2ab.png","url":"https://www.capterra.com.sg/software/137672/ivr","@type":"ListItem"},{"name":"InfoFlo","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/06dc248a-f5da-4a6a-ac4b-25dbfaadb6b7.png","url":"https://www.capterra.com.sg/software/96628/infoflo","@type":"ListItem"}],"numberOfItems":15}
</script>