---
description: Get detailed information about Hosted Contact Center and how it can help you meet your business needs. Learn more about Hosted Contact Center price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Hosted Contact Center Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Unified Communications Software](/directory/31035/unified-communications/software) > [Hosted Contact Center](/software/187946/hosted-contact-center) > [Hosted Contact Center Alternatives](https://www.capterra.com.sg/alternatives/187946/hosted-contact-center)

# Alternatives to Hosted Contact Center

Canonical: https://www.capterra.com.sg/alternatives/187946/hosted-contact-center

> Explore the top alternatives to Hosted Contact Center. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Fathom** — 5.0/5 (808 reviews) — Free AI Meeting Assistant that instantly records, transcribes, and summarizes your meetings, so you never need to take notes again.
   - [View profile](https://www.capterra.com.sg/software/1037530/fathom)
   - [Compare vs Hosted Contact Center](https://www.capterra.com.sg/compare/187946/1037530/hosted-contact-center/vs/fathom)
2. **Ringover** — 4.7/5 (871 reviews) — Transform your customer experience with a simple communication solution that works effortlessly with your leading business tools.
   - [View profile](https://www.capterra.com.sg/software/169627/ringover)
   - [Compare vs Hosted Contact Center](https://www.capterra.com.sg/compare/169627/187946/ringover/vs/hosted-contact-center)
3. **JustCall** — 4.1/5 (224 reviews) — Never miss a lead or customer call with JustCall's AI-powered communication platform. Voice, SMS, email \& WhatsApp in one place.
   - [View profile](https://www.capterra.com.sg/software/157853/justcall)
   - [Compare vs Hosted Contact Center](https://www.capterra.com.sg/compare/157853/187946/justcall/vs/hosted-contact-center)
4. **Five9** — 4.2/5 (481 reviews) — Five9 is a cloud-based contact center software that helps organizations deliver exceptional customer experiences.
   - [View profile](https://www.capterra.com.sg/software/132405/five9)
   - [Compare vs Hosted Contact Center](https://www.capterra.com.sg/compare/132405/187946/five9/vs/hosted-contact-center)
5. **Dialpad** — 4.2/5 (563 reviews) — Dialpad houses the latest in cloud telephony technology to provide organizations with modern communications tools.
   - [View profile](https://www.capterra.com.sg/software/190976/dialpad-sell)
   - [Compare vs Hosted Contact Center](https://www.capterra.com.sg/compare/187946/190976/hosted-contact-center/vs/dialpad-sell)
6. **CTM** — 4.7/5 (158 reviews) — Attribution, analytics, and unified communications tools to automate and better leverage every touchpoint with your audience.
   - [View profile](https://www.capterra.com.sg/software/152004/call-tracking-software)
   - [Compare vs Hosted Contact Center](https://www.capterra.com.sg/compare/152004/187946/call-tracking-software/vs/hosted-contact-center)
7. **NiCE CXone** — 4.2/5 (581 reviews) — Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
   - [View profile](https://www.capterra.com.sg/software/134775/incontact-call-center-software)
   - [Compare vs Hosted Contact Center](https://www.capterra.com.sg/compare/134775/187946/incontact-call-center-software/vs/hosted-contact-center)
8. **CallHippo** — 4.4/5 (680 reviews) — Cloud-based virtual phone system helps businesses of all sizes streamline communication, unify customer conversations, and more.
   - [View profile](https://www.capterra.com.sg/software/159578/callhippo)
   - [Compare vs Hosted Contact Center](https://www.capterra.com.sg/compare/159578/187946/callhippo/vs/hosted-contact-center)
9. **Aircall** — 4.2/5 (459 reviews) — Aircall is a solution that unifies customer channels, automates tasks, and offers insights to enhance sales and support operations.
   - [View profile](https://www.capterra.com.sg/software/144486/aircall)
   - [Compare vs Hosted Contact Center](https://www.capterra.com.sg/compare/144486/187946/aircall/vs/hosted-contact-center)
10. **RingCX** — 4.2/5 (255 reviews) — RingCentral Call Centre solution delivers omnichannel capabilities that let customers decide how they want to engage with you.
    - [View profile](https://www.capterra.com.sg/software/154951/ringcentral-contact-center)
    - [Compare vs Hosted Contact Center](https://www.capterra.com.sg/compare/154951/187946/ringcentral-contact-center/vs/hosted-contact-center)
11. **Genesys Cloud CX** — 4.3/5 (263 reviews) — Genesys Cloud is a web-based software that unifies customer and agent experiences across phone, email, chat, text and social channels.
    - [View profile](https://www.capterra.com.sg/software/21409/genesys-cloud)
    - [Compare vs Hosted Contact Center](https://www.capterra.com.sg/compare/21409/187946/genesys-cloud/vs/hosted-contact-center)
12. **Kixie PowerCall** — 4.6/5 (294 reviews) — Kixie is an AI-powered revenue communications platform that enhances calling and texting for optimal performance and efficiency.
    - [View profile](https://www.capterra.com.sg/software/135636/kixie-powercall)
    - [Compare vs Hosted Contact Center](https://www.capterra.com.sg/compare/135636/187946/kixie-powercall/vs/hosted-contact-center)
13. **LiveAgent** — 4.7/5 (1781 reviews) — Start for Free with LiveAgent and provide excellent customer service with the ultimate customer experience software solution.
    - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
    - [Compare vs Hosted Contact Center](https://www.capterra.com.sg/compare/102188/187946/liveagent/vs/hosted-contact-center)
14. **Twilio** — 4.4/5 (502 reviews) — Twilio is a cloud communication platform that provides APIs for building voice, messaging, and video capabilities into applications.
    - [View profile](https://www.capterra.com.sg/software/180158/twilio-communications-platform)
    - [Compare vs Hosted Contact Center](https://www.capterra.com.sg/compare/180158/187946/twilio-communications-platform/vs/hosted-contact-center)
15. **3CX** — 4.4/5 (465 reviews) — 3CX is a unified communications solution including telephony, video conferencing, live chat and mobile apps. Get it for free\!
    - [View profile](https://www.capterra.com.sg/software/158704/3cx)
    - [Compare vs Hosted Contact Center](https://www.capterra.com.sg/compare/158704/187946/3cx/vs/hosted-contact-center)

## Related Categories

- [Unified Communications Software](https://www.capterra.com.sg/directory/31035/unified-communications/software)
- [Debt Collection Software](https://www.capterra.com.sg/directory/30234/debt-collection/software)
- [Predictive Dialer Software](https://www.capterra.com.sg/directory/30597/predictive-dialer/software)
- [Call Tracking Software](https://www.capterra.com.sg/directory/30901/call-tracking/software)
- [Auto Dialer Software](https://www.capterra.com.sg/directory/30999/auto-dialer/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/187946/hosted-contact-center)
- [View Product Profile](https://www.capterra.com.sg/software/187946/hosted-contact-center)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/187946/Hosted-Contact-Center/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/187946/hosted-contact-center> |
| en-AU | <https://www.capterra.com.au/alternatives/187946/hosted-contact-center> |
| en-CA | <https://www.capterra.ca/alternatives/187946/hosted-contact-center> |
| en-GB | <https://www.capterra.co.uk/alternatives/187946/hosted-contact-center> |
| en-IE | <https://www.capterra.ie/alternatives/187946/hosted-contact-center> |
| en-IL | <https://www.capterra.co.il/alternatives/187946/hosted-contact-center> |
| en-IN | <https://www.capterra.in/alternatives/187946/hosted-contact-center> |
| en-NZ | <https://www.capterra.co.nz/alternatives/187946/hosted-contact-center> |
| en-SG | <https://www.capterra.com.sg/alternatives/187946/hosted-contact-center> |
| en-ZA | <https://www.capterra.co.za/alternatives/187946/hosted-contact-center> |

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