---
description: Get detailed information about Hosted Contact Center and how it can help you meet your business needs. Learn more about Hosted Contact Center price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Hosted Contact Center Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Unified Communications Software](/directory/31035/unified-communications/software) > [Hosted Contact Center](/software/187946/hosted-contact-center) > [Hosted Contact Center Alternatives](https://www.capterra.com.sg/alternatives/187946/hosted-contact-center)

# Alternatives to Hosted Contact Center

Canonical: https://www.capterra.com.sg/alternatives/187946/hosted-contact-center

> Explore the top alternatives to Hosted Contact Center. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **CTM** — 4.7/5 (159 reviews) — Attribution, analytics, and unified communications tools to automate and better leverage every touchpoint with your audience.
   - [View profile](https://www.capterra.com.sg/software/152004/call-tracking-software)
   - [Compare vs Hosted Contact Center](https://www.capterra.com.sg/compare/152004/187946/call-tracking-software/vs/hosted-contact-center)
2. **Dialpad** — 4.2/5 (571 reviews) — AI-native unified communications, calls, messages, meetings, intelligence.
   - [View profile](https://www.capterra.com.sg/software/190976/dialpad-sell)
   - [Compare vs Hosted Contact Center](https://www.capterra.com.sg/compare/187946/190976/hosted-contact-center/vs/dialpad-sell)
3. **RingCX** — 4.2/5 (263 reviews) — RingCentral Call Centre solution delivers omnichannel capabilities that let customers decide how they want to engage with you.
   - [View profile](https://www.capterra.com.sg/software/154951/ringcentral-contact-center)
   - [Compare vs Hosted Contact Center](https://www.capterra.com.sg/compare/154951/187946/ringcentral-contact-center/vs/hosted-contact-center)
4. **JustCall** — 4.1/5 (225 reviews) — Never miss a lead or customer call with JustCall's AI-powered communication platform. Voice, SMS, email \& WhatsApp in one place.
   - [View profile](https://www.capterra.com.sg/software/157853/justcall)
   - [Compare vs Hosted Contact Center](https://www.capterra.com.sg/compare/157853/187946/justcall/vs/hosted-contact-center)
5. **Five9** — 4.2/5 (487 reviews) — Five9 is a cloud-based contact center software that helps organizations deliver exceptional customer experiences.
   - [View profile](https://www.capterra.com.sg/software/132405/five9)
   - [Compare vs Hosted Contact Center](https://www.capterra.com.sg/compare/132405/187946/five9/vs/hosted-contact-center)
6. **NiCE CXone** — 4.2/5 (582 reviews) — Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
   - [View profile](https://www.capterra.com.sg/software/134775/incontact-call-center-software)
   - [Compare vs Hosted Contact Center](https://www.capterra.com.sg/compare/134775/187946/incontact-call-center-software/vs/hosted-contact-center)
7. **iPlum** — 4.7/5 (3 reviews) — iPlum is a HIPAA-compliant mobile app that enables professionals to securely call, text, leave voicemails, and use phone extensions.
   - [View profile](https://www.capterra.com.sg/software/1013139/iplum)
   - [Compare vs Hosted Contact Center](https://www.capterra.com.sg/compare/187946/1013139/hosted-contact-center/vs/iplum)
8. **CloudTalk** — 4.4/5 (271 reviews) — CloudTalk is an AI-powered, cloud-based call center software for sales and customer service teams. Start your FREE 14-day trial today\!
   - [View profile](https://www.capterra.com.sg/software/182004/cloudtalk)
   - [Compare vs Hosted Contact Center](https://www.capterra.com.sg/compare/182004/187946/cloudtalk/vs/hosted-contact-center)
9. **Ringover** — 4.7/5 (890 reviews) — Transform your customer experience with a simple communication solution that works effortlessly with your leading business tools.
   - [View profile](https://www.capterra.com.sg/software/169627/ringover)
   - [Compare vs Hosted Contact Center](https://www.capterra.com.sg/compare/169627/187946/ringover/vs/hosted-contact-center)
10. **Genesys Cloud CX** — 4.3/5 (269 reviews) — Cloud-based contact center platform that manages voice, chat, email, SMS, and social media interactions with built-in workforce.
    - [View profile](https://www.capterra.com.sg/software/21409/genesys-cloud)
    - [Compare vs Hosted Contact Center](https://www.capterra.com.sg/compare/21409/187946/genesys-cloud/vs/hosted-contact-center)
11. **Kixie PowerCall & SMS** — 4.6/5 (295 reviews) — Cloud-based sales engagement tool with a multi-line power dialer, business SMS, CRM integration, automated cadences, and call.
    - [View profile](https://www.capterra.com.sg/software/135636/kixie-powercall)
    - [Compare vs Hosted Contact Center](https://www.capterra.com.sg/compare/135636/187946/kixie-powercall/vs/hosted-contact-center)
12. **Talkdesk** — 4.5/5 (734 reviews) — Talkdesk orchestrates humans, AI workers, data, and governance across customer journeys to automate resolution.
    - [View profile](https://www.capterra.com.sg/software/132852/talkdesk)
    - [Compare vs Hosted Contact Center](https://www.capterra.com.sg/compare/132852/187946/talkdesk/vs/hosted-contact-center)
13. **3C Plus** (0 reviews) — A complete tool for you to sell, serve, collect, and optimize your time and money.
    - [View profile](https://www.capterra.com.sg/software/219652/3c-plus)
    - [Compare vs Hosted Contact Center](https://www.capterra.com.sg/compare/187946/219652/hosted-contact-center/vs/3c-plus)
14. **Aircall** — 4.2/5 (466 reviews) — Cloud-based phone and call center tool for voice, SMS, and WhatsApp with AI conversation intelligence and 250+ CRM integrations.
    - [View profile](https://www.capterra.com.sg/software/144486/aircall)
    - [Compare vs Hosted Contact Center](https://www.capterra.com.sg/compare/144486/187946/aircall/vs/hosted-contact-center)
15. **ZIWO** — 4.6/5 (110 reviews) — ZIWO is a Cloud Contact Center Software deployed instantly with CRM plugins, full API access, and agent connectivity.
    - [View profile](https://www.capterra.com.sg/software/171265/ziwo)
    - [Compare vs Hosted Contact Center](https://www.capterra.com.sg/compare/171265/187946/ziwo/vs/hosted-contact-center)

## Related Categories

- [Unified Communications Software](https://www.capterra.com.sg/directory/31035/unified-communications/software)
- [Debt Collection Software](https://www.capterra.com.sg/directory/30234/debt-collection/software)
- [Predictive Dialer Software](https://www.capterra.com.sg/directory/30597/predictive-dialer/software)
- [Call Tracking Software](https://www.capterra.com.sg/directory/30901/call-tracking/software)
- [Auto Dialer Software](https://www.capterra.com.sg/directory/30999/auto-dialer/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/187946/hosted-contact-center)
- [View Product Profile](https://www.capterra.com.sg/software/187946/hosted-contact-center)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/187946/Hosted-Contact-Center/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/187946/hosted-contact-center> |
| en-AU | <https://www.capterra.com.au/alternatives/187946/hosted-contact-center> |
| en-CA | <https://www.capterra.ca/alternatives/187946/hosted-contact-center> |
| en-GB | <https://www.capterra.co.uk/alternatives/187946/hosted-contact-center> |
| en-IE | <https://www.capterra.ie/alternatives/187946/hosted-contact-center> |
| en-IL | <https://www.capterra.co.il/alternatives/187946/hosted-contact-center> |
| en-IN | <https://www.capterra.in/alternatives/187946/hosted-contact-center> |
| en-NZ | <https://www.capterra.co.nz/alternatives/187946/hosted-contact-center> |
| en-SG | <https://www.capterra.com.sg/alternatives/187946/hosted-contact-center> |
| en-ZA | <https://www.capterra.co.za/alternatives/187946/hosted-contact-center> |

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