---
description: Get detailed information about Efecte IT Service Management and how it can help you meet your business needs. Learn more about Efecte IT Service Management price, benefits, and disadvantages for businesses in Singapore.
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title: Efecte IT Service Management Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Service Desk Software](/directory/31027/service-desk/software) > [Efecte IT Service Management](/software/187633/efecte) > [Efecte IT Service Management Alternatives](https://www.capterra.com.sg/alternatives/187633/efecte)

# Alternatives to Efecte IT Service Management

Canonical: https://www.capterra.com.sg/alternatives/187633/efecte

> Explore the top alternatives to Efecte IT Service Management. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **ManageEngine ServiceDesk Plus** — 4.4/5 (233 reviews) — Modern service desk software for exceptional teams. Sign up today for a free 30-day trial. Full featured and no frills.
   - [View profile](https://www.capterra.com.sg/software/179501/manageengine-service-desk-plus)
   - [Compare vs Efecte IT Service Management](https://www.capterra.com.sg/compare/179501/187633/manageengine-service-desk-plus/vs/efecte)
2. **Freshservice** — 4.5/5 (751 reviews) — Track SaaS usage, eliminate shadow IT, and optimize software spend with Freshservice’s unified, AI-native IT management platform.
   - [View profile](https://www.capterra.com.sg/software/132997/freshservice)
   - [Compare vs Efecte IT Service Management](https://www.capterra.com.sg/compare/132997/187633/freshservice/vs/efecte)
3. **Atera** — 4.5/5 (449 reviews) — Accelerate your IT support with enterprise-grade ticketing and help desk, buffered by AI agents that help users self-resolve issues.
   - [View profile](https://www.capterra.com.sg/software/144309/atera)
   - [Compare vs Efecte IT Service Management](https://www.capterra.com.sg/compare/144309/187633/atera/vs/efecte)
4. **Desk Manager** — 4.8/5 (106 reviews) — Desk Manager is a Brazilian company that offers an ESM platform on a global scale that facilitates operation and management.
   - [View profile](https://www.capterra.com.sg/software/173025/help-desk-software)
   - [Compare vs Efecte IT Service Management](https://www.capterra.com.sg/compare/173025/187633/help-desk-software/vs/efecte)
5. **Milvus** — 4.8/5 (298 reviews) — Intelligent helpdesk and IT management system.
   - [View profile](https://www.capterra.com.sg/software/202528/milvus)
   - [Compare vs Efecte IT Service Management](https://www.capterra.com.sg/compare/187633/202528/efecte/vs/milvus)
6. **LiveAgent** — 4.7/5 (1786 reviews) — Start for free with LiveAgent and provide excellent customer service with the ultimate help desk solution for companies of all sizes.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs Efecte IT Service Management](https://www.capterra.com.sg/compare/102188/187633/liveagent/vs/efecte)
7. **Zendesk Suite** — 4.4/5 (4083 reviews) — Zendesk Support is the IT service desk software built for better customer relationships.
   - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
   - [Compare vs Efecte IT Service Management](https://www.capterra.com.sg/compare/164283/187633/zendesk/vs/efecte)
8. **SysAid** — 4.5/5 (520 reviews) — SysAid is a robust IT Service Management (ITSM) platform powered by Agentic AI, automating the repetitive, time-consuming work.
   - [View profile](https://www.capterra.com.sg/software/107225/sysaid)
   - [Compare vs Efecte IT Service Management](https://www.capterra.com.sg/compare/107225/187633/sysaid/vs/efecte)
9. **JIRA Service Management** — 4.5/5 (770 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
   - [View profile](https://www.capterra.com.sg/software/138769/jira-service-management)
   - [Compare vs Efecte IT Service Management](https://www.capterra.com.sg/compare/138769/187633/jira-service-management/vs/efecte)
10. **BOSSDesk** — 4.7/5 (140 reviews) — BOSSDesk is an award winning fully integrated Service Desk/ Help Desk ITSM solution available for both on the Cloud and On-Premise.
    - [View profile](https://www.capterra.com.sg/software/144825/boss-solutions)
    - [Compare vs Efecte IT Service Management](https://www.capterra.com.sg/compare/144825/187633/boss-solutions/vs/efecte)
11. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — A scalable service desk with intentional, right-sized AI to cut resolution times. Easy to use, fully integrated, and sets up in days.
    - [View profile](https://www.capterra.com.sg/software/129478/solarwinds-service-desk)
    - [Compare vs Efecte IT Service Management](https://www.capterra.com.sg/compare/129478/187633/solarwinds-service-desk/vs/efecte)
12. **Autotask PSA** — 4.2/5 (156 reviews) — AI-driven Service Desk that streamlines IT workflows, accelerates resolutions and boosts technician efficiency from ticket to close.
    - [View profile](https://www.capterra.com.sg/software/1004024/autotask-psa)
    - [Compare vs Efecte IT Service Management](https://www.capterra.com.sg/compare/187633/1004024/efecte/vs/autotask-psa)
13. **NinjaOne** — 4.7/5 (294 reviews) — NinjaOne simplifies IT for 40,000 customers with one platform for endpoint management, autonomous patching, backup and remote access.
    - [View profile](https://www.capterra.com.sg/software/165889/ninjaone)
    - [Compare vs Efecte IT Service Management](https://www.capterra.com.sg/compare/165889/187633/ninjaone/vs/efecte)
14. **ALVAO Service Desk** — 4.6/5 (29 reviews) — ALVAO Service Desk is an all-in-one ITSM solution designed to enhance service delivery with seamless Microsoft Copilot 365 integration
    - [View profile](https://www.capterra.com.sg/software/143589/alvao-service-desk)
    - [Compare vs Efecte IT Service Management](https://www.capterra.com.sg/compare/143589/187633/alvao-service-desk/vs/efecte)
15. **TeamDynamix** — 4.4/5 (170 reviews) — No-code ITSM/ESM with AI-native automation and enterprise integration. Deflect and resolve tickets faster and reduce manual tasks.
    - [View profile](https://www.capterra.com.sg/software/121317/teamdynamix)
    - [Compare vs Efecte IT Service Management](https://www.capterra.com.sg/compare/121317/187633/teamdynamix/vs/efecte)

## Related Categories

- [Service Desk Software](https://www.capterra.com.sg/directory/31027/service-desk/software)
- [ITSM Tools](https://www.capterra.com.sg/directory/30676/itsm/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/187633/efecte)
- [View Product Profile](https://www.capterra.com.sg/software/187633/efecte)

## This page is available in the following languages

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| de-AT | <https://www.capterra.at/alternatives/187633/efecte> |
| de-CH | <https://www.capterra.ch/alternatives/187633/efecte> |
| en | <https://www.capterra.com/p/187633/Efecte/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/187633/efecte> |
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| en-GB | <https://www.capterra.co.uk/alternatives/187633/efecte> |
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| en-ZA | <https://www.capterra.co.za/alternatives/187633/efecte> |
| es | <https://www.capterra.es/alternatives/187633/efecte> |
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| es-CO | <https://www.capterra.co/alternatives/187633/efecte> |
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