---
description: Get detailed information about OneDirect and how it can help you meet your business needs. Learn more about OneDirect price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: OneDirect Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [OneDirect](/software/185209/onedirect) > [OneDirect Alternatives](https://www.capterra.com.sg/alternatives/185209/onedirect)

# Alternatives to OneDirect

Canonical: https://www.capterra.com.sg/alternatives/185209/onedirect

> Explore the top alternatives to OneDirect. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **EngageBay CRM** — 4.6/5 (912 reviews) — AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster.
   - [View profile](https://www.capterra.com.sg/software/178819/engagebay-marketing)
   - [Compare vs OneDirect](https://www.capterra.com.sg/compare/178819/185209/engagebay-marketing/vs/onedirect)
2. **ScreenConnect** — 4.7/5 (1903 reviews) — ScreenConnect is remote support software allowing IT professionals to access devices, troubleshoot issues, and boost productivity.
   - [View profile](https://www.capterra.com.sg/software/147830/ScreenConnect)
   - [Compare vs OneDirect](https://www.capterra.com.sg/compare/147830/185209/ScreenConnect/vs/onedirect)
3. **Nosco** — 4.6/5 (11 reviews) — Unlock your CRM: manage all customer interactions in one fast, secure, and easy-to-use platform.
   - [View profile](https://www.capterra.com.sg/software/218825/nosco)
   - [Compare vs OneDirect](https://www.capterra.com.sg/compare/185209/218825/onedirect/vs/nosco)
4. **Slack** — 4.7/5 (24219 reviews) — Slack is cloud-based software that unites people, projects, and tools, helping teams work efficiently with productivity \& AI features.
   - [View profile](https://www.capterra.com.sg/software/135003/slack)
   - [Compare vs OneDirect](https://www.capterra.com.sg/compare/135003/185209/slack/vs/onedirect)
5. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk is the all-in-one customer service support software that delivers exceptional experiences.
   - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
   - [Compare vs OneDirect](https://www.capterra.com.sg/compare/164283/185209/zendesk/vs/onedirect)
6. **Freshservice** — 4.6/5 (803 reviews) — Freshservice is an AI-native platform unifying ITSM, ITOM, ITIM, and ESM to deliver proactive, seamless enterprise service experiences.
   - [View profile](https://www.capterra.com.sg/software/132997/freshservice)
   - [Compare vs OneDirect](https://www.capterra.com.sg/compare/132997/185209/freshservice/vs/onedirect)
7. **Freshdesk** — 4.5/5 (3486 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
   - [View profile](https://www.capterra.com.sg/software/124981/freshdesk)
   - [Compare vs OneDirect](https://www.capterra.com.sg/compare/124981/185209/freshdesk/vs/onedirect)
8. **LiveAgent** — 4.7/5 (1789 reviews) — Award-winning help desk, ticketing, live chat, and call center software, easy to use from the start. Try it with a free 1-month trial.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs OneDirect](https://www.capterra.com.sg/compare/102188/185209/liveagent/vs/onedirect)
9. **Act\!** — 3.9/5 (937 reviews) — Act\! Advantage is an all-in-one, full front-office CRM solution that unites sales, marketing, and customer management.
   - [View profile](https://www.capterra.com.sg/software/133171/act)
   - [Compare vs OneDirect](https://www.capterra.com.sg/compare/133171/185209/act/vs/onedirect)
10. **Birdeye** — 4.7/5 (707 reviews) — Cloud-based reputation and marketing platform for multi-location brands managing reviews, listings, social media, and surveys.
    - [View profile](https://www.capterra.com.sg/software/152997/birdeye)
    - [Compare vs OneDirect](https://www.capterra.com.sg/compare/152997/185209/birdeye/vs/onedirect)
11. **JIRA Service Management** — 4.5/5 (779 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
    - [View profile](https://www.capterra.com.sg/software/138769/jira-service-management)
    - [Compare vs OneDirect](https://www.capterra.com.sg/compare/138769/185209/jira-service-management/vs/onedirect)
12. **Wix** — 4.4/5 (10793 reviews) — Wix is a leading AI website platform for SMBs and individuals to build and manage websites without coding.
    - [View profile](https://www.capterra.com.sg/software/169007/wix)
    - [Compare vs OneDirect](https://www.capterra.com.sg/compare/169007/185209/wix/vs/onedirect)
13. **HelpDesk** — 4.6/5 (183 reviews) — HelpDesk.com is an online ticketing system designed to simplify your teams work. Provide outstanding customer support. Effortlessly.
    - [View profile](https://www.capterra.com.sg/software/185973/helpdesk)
    - [Compare vs OneDirect](https://www.capterra.com.sg/compare/185209/185973/onedirect/vs/helpdesk)
14. **LiveChat** — 4.6/5 (1728 reviews) — LiveChat enables you to have real-time conversations with your customers while they are on your website.
    - [View profile](https://www.capterra.com.sg/software/62194/livechat)
    - [Compare vs OneDirect](https://www.capterra.com.sg/compare/62194/185209/livechat/vs/onedirect)
15. **SysAid** — 4.5/5 (523 reviews) — AI that gets IT work done, not just answers questions. SysAid resolves incidents, fulfills requests, and acts on its own.
    - [View profile](https://www.capterra.com.sg/software/107225/sysaid)
    - [Compare vs OneDirect](https://www.capterra.com.sg/compare/107225/185209/sysaid/vs/onedirect)

## Related Categories

- [Customer Service Software](https://www.capterra.com.sg/directory/22/customer-service/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/185209/onedirect)
- [View Product Profile](https://www.capterra.com.sg/software/185209/onedirect)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/185209/OneDirect/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/185209/onedirect> |
| en-AU | <https://www.capterra.com.au/alternatives/185209/onedirect> |
| en-CA | <https://www.capterra.ca/alternatives/185209/onedirect> |
| en-GB | <https://www.capterra.co.uk/alternatives/185209/onedirect> |
| en-IE | <https://www.capterra.ie/alternatives/185209/onedirect> |
| en-IL | <https://www.capterra.co.il/alternatives/185209/onedirect> |
| en-IN | <https://www.capterra.in/alternatives/185209/onedirect> |
| en-NZ | <https://www.capterra.co.nz/alternatives/185209/onedirect> |
| en-SG | <https://www.capterra.com.sg/alternatives/185209/onedirect> |
| en-ZA | <https://www.capterra.co.za/alternatives/185209/onedirect> |

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