---
description: Get detailed information about Certainly and how it can help you meet your business needs. Learn more about Certainly price, benefits, and disadvantages for businesses in Singapore.
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title: Certainly Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/31596/conversational-ai-platform/software) > [Certainly](/software/183590/certainly) > [Certainly Alternatives](https://www.capterra.com.sg/alternatives/183590/certainly)

# Alternatives to Certainly

Canonical: https://www.capterra.com.sg/alternatives/183590/certainly

> Explore the top alternatives to Certainly. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Tidio** — 4.7/5 (590 reviews) — Tidio is a conversational AI tool capable of automating up to 64% of incoming customer communication. No code, plug and play.
   - [View profile](https://www.capterra.com.sg/software/144040/tidio-chat)
   - [Compare vs Certainly](https://www.capterra.com.sg/compare/144040/183590/tidio-chat/vs/certainly)
2. **Genesys Cloud CX** — 4.3/5 (268 reviews) — Genesys Cloud is a web-based software that unifies customer and agent experiences across phone, email, chat, text and social channels.
   - [View profile](https://www.capterra.com.sg/software/21409/genesys-cloud)
   - [Compare vs Certainly](https://www.capterra.com.sg/compare/21409/183590/genesys-cloud/vs/certainly)
3. **LiveAgent** — 4.7/5 (1787 reviews) — Award-winning live chat, help desk, ticketing and call center software with powerful AI features. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs Certainly](https://www.capterra.com.sg/compare/102188/183590/liveagent/vs/certainly)
4. **Zendesk Suite** — 4.4/5 (4090 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
   - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
   - [Compare vs Certainly](https://www.capterra.com.sg/compare/164283/183590/zendesk/vs/certainly)
5. **Smith.ai** — 4.8/5 (29 reviews) — Smith.ai combines AI technology with live agents to provide 24/7 receptionist service for businesses of all sizes.
   - [View profile](https://www.capterra.com.sg/software/181278/smith-ai-live-website-chat)
   - [Compare vs Certainly](https://www.capterra.com.sg/compare/181278/183590/smith-ai-live-website-chat/vs/certainly)
6. **inconnect** — 3.9/5 (19 reviews) — Connect and centralize all your CX channels
   - [View profile](https://www.capterra.com.sg/software/164772/omnichannel)
   - [Compare vs Certainly](https://www.capterra.com.sg/compare/164772/183590/omnichannel/vs/certainly)
7. **Inbenta** — 4.7/5 (13 reviews) — Give customers and employees the most relevant answers in real-time using no-code intelligent automation and conversational AI.
   - [View profile](https://www.capterra.com.sg/software/158902/inbenta)
   - [Compare vs Certainly](https://www.capterra.com.sg/compare/158902/183590/inbenta/vs/certainly)
8. **Vozy** — 4.0/5 (7 reviews) — We're a digital contact center platform improving company-client relations through AI-driven multichannel solutions.
   - [View profile](https://www.capterra.com.sg/software/170736/vozy)
   - [Compare vs Certainly](https://www.capterra.com.sg/compare/170736/183590/vozy/vs/certainly)
9. **Inxide** — 4.6/5 (10 reviews) — Inxide is the omnichannel conversational AI platform that enhances end-customer interaction in a dynamic and engaging way
   - [View profile](https://www.capterra.com.sg/software/1019488/inx-app)
   - [Compare vs Certainly](https://www.capterra.com.sg/compare/183590/1019488/certainly/vs/inx-app)
10. **Brand Embassy** — 5.0/5 (1 reviews) — Brand Embassy is an omnichannel digital customer service platform for contact centers. It has own powerful Chatbot Builder using NLP.
    - [View profile](https://www.capterra.com.sg/software/143200/brand-embassy)
    - [Compare vs Certainly](https://www.capterra.com.sg/compare/143200/183590/brand-embassy/vs/certainly)
11. **LiveChat** — 4.6/5 (1727 reviews) — AI-based solution that helps businesses automate support, boosts sales, and enhances satisfaction across multiple channels.
    - [View profile](https://www.capterra.com.sg/software/62194/livechat)
    - [Compare vs Certainly](https://www.capterra.com.sg/compare/62194/183590/livechat/vs/certainly)
12. **Freshchat** — 4.2/5 (150 reviews) — Freshchat is a modern messaging software built for customer engagement teams to talk to customers across channels.
    - [View profile](https://www.capterra.com.sg/software/158117/freshchat)
    - [Compare vs Certainly](https://www.capterra.com.sg/compare/158117/183590/freshchat/vs/certainly)
13. **Pipedrive** — 4.5/5 (3058 reviews) — Engage visitors to your website 24/7 with Pipedrive's Chatbot and Live Chat. Turn your window shoppers into qualified leads.
    - [View profile](https://www.capterra.com.sg/software/132666/pipedrive)
    - [Compare vs Certainly](https://www.capterra.com.sg/compare/132666/183590/pipedrive/vs/certainly)
14. **Sobot** — 4.9/5 (113 reviews) — Sobot offers a versatile platform that includes chatbot, live chat, voice support, ticketing systems, and the WhatsApp Business API.
    - [View profile](https://www.capterra.com.sg/software/1072329/Sobot)
    - [Compare vs Certainly](https://www.capterra.com.sg/compare/183590/1072329/certainly/vs/Sobot)
15. **respond.io** — 4.6/5 (60 reviews) — Chats. Calls. All in one place. Respond.io helps B2C businesses connect with customers and close more sales, faster.
    - [View profile](https://www.capterra.com.sg/software/179311/rocketbots)
    - [Compare vs Certainly](https://www.capterra.com.sg/compare/179311/183590/rocketbots/vs/certainly)

## Related Categories

- [Conversational AI Platforms](https://www.capterra.com.sg/directory/31596/conversational-ai-platform/software)
- [Customer Service Software](https://www.capterra.com.sg/directory/22/customer-service/software)
- [Live Chat Software](https://www.capterra.com.sg/directory/30797/live-chat/software)
- [Artificial Intelligence (AI) Software](https://www.capterra.com.sg/directory/30938/artificial-intelligence/software)
- [Customer Communications Management Software](https://www.capterra.com.sg/directory/31002/customer-communications-management/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/183590/certainly)
- [View Product Profile](https://www.capterra.com.sg/software/183590/certainly)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/183590/certainly> |
| de-AT | <https://www.capterra.at/alternatives/183590/certainly> |
| de-CH | <https://www.capterra.ch/alternatives/183590/certainly> |
| en | <https://www.capterra.com/p/183590/Certainly/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/183590/certainly> |
| en-AU | <https://www.capterra.com.au/alternatives/183590/certainly> |
| en-CA | <https://www.capterra.ca/alternatives/183590/certainly> |
| en-GB | <https://www.capterra.co.uk/alternatives/183590/certainly> |
| en-IE | <https://www.capterra.ie/alternatives/183590/certainly> |
| en-IL | <https://www.capterra.co.il/alternatives/183590/certainly> |
| en-IN | <https://www.capterra.in/alternatives/183590/certainly> |
| en-NZ | <https://www.capterra.co.nz/alternatives/183590/certainly> |
| en-SG | <https://www.capterra.com.sg/alternatives/183590/certainly> |
| en-ZA | <https://www.capterra.co.za/alternatives/183590/certainly> |
| fr | <https://www.capterra.fr/alternatives/183590/certainly> |
| fr-BE | <https://fr.capterra.be/alternatives/183590/certainly> |
| fr-CA | <https://fr.capterra.ca/alternatives/183590/certainly> |
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