---
description: Get detailed information about HelpShelf and how it can help you meet your business needs. Learn more about HelpShelf price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: HelpShelf Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [HelpShelf](/software/182929/helpshelf) > [HelpShelf Alternatives](https://www.capterra.com.sg/alternatives/182929/helpshelf)

# Alternatives to HelpShelf

Canonical: https://www.capterra.com.sg/alternatives/182929/helpshelf

> Explore the top alternatives to HelpShelf. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshdesk** — 4.5/5 (3486 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
   - [View profile](https://www.capterra.com.sg/software/124981/freshdesk)
   - [Compare vs HelpShelf](https://www.capterra.com.sg/compare/124981/182929/freshdesk/vs/helpshelf)
2. **Slack** — 4.7/5 (24219 reviews) — Slack is cloud-based software that unites people, projects, and tools, helping teams work efficiently with productivity \& AI features.
   - [View profile](https://www.capterra.com.sg/software/135003/slack)
   - [Compare vs HelpShelf](https://www.capterra.com.sg/compare/135003/182929/slack/vs/helpshelf)
3. **Freshservice** — 4.6/5 (803 reviews) — Freshservice is an AI-native platform unifying ITSM, ITOM, ITIM, and ESM to deliver proactive, seamless enterprise service experiences.
   - [View profile](https://www.capterra.com.sg/software/132997/freshservice)
   - [Compare vs HelpShelf](https://www.capterra.com.sg/compare/132997/182929/freshservice/vs/helpshelf)
4. **LiveAgent** — 4.7/5 (1789 reviews) — Award-winning help desk, ticketing, live chat, and call center software, easy to use from the start. Try it with a free 1-month trial.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs HelpShelf](https://www.capterra.com.sg/compare/102188/182929/liveagent/vs/helpshelf)
5. **Birdeye** — 4.7/5 (707 reviews) — Cloud-based reputation and marketing platform for multi-location brands managing reviews, listings, social media, and surveys.
   - [View profile](https://www.capterra.com.sg/software/152997/birdeye)
   - [Compare vs HelpShelf](https://www.capterra.com.sg/compare/152997/182929/birdeye/vs/helpshelf)
6. **JIRA Service Management** — 4.5/5 (779 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
   - [View profile](https://www.capterra.com.sg/software/138769/jira-service-management)
   - [Compare vs HelpShelf](https://www.capterra.com.sg/compare/138769/182929/jira-service-management/vs/helpshelf)
7. **Wix** — 4.4/5 (10793 reviews) — Wix is a leading AI website platform for SMBs and individuals to build and manage websites without coding.
   - [View profile](https://www.capterra.com.sg/software/169007/wix)
   - [Compare vs HelpShelf](https://www.capterra.com.sg/compare/169007/182929/wix/vs/helpshelf)
8. **EngageBay CRM** — 4.6/5 (912 reviews) — AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster.
   - [View profile](https://www.capterra.com.sg/software/178819/engagebay-marketing)
   - [Compare vs HelpShelf](https://www.capterra.com.sg/compare/178819/182929/engagebay-marketing/vs/helpshelf)
9. **HelpDesk** — 4.6/5 (183 reviews) — HelpDesk.com is an online ticketing system designed to simplify your teams work. Provide outstanding customer support. Effortlessly.
   - [View profile](https://www.capterra.com.sg/software/185973/helpdesk)
   - [Compare vs HelpShelf](https://www.capterra.com.sg/compare/182929/185973/helpshelf/vs/helpdesk)
10. **LiveChat** — 4.6/5 (1728 reviews) — LiveChat enables you to have real-time conversations with your customers while they are on your website.
    - [View profile](https://www.capterra.com.sg/software/62194/livechat)
    - [Compare vs HelpShelf](https://www.capterra.com.sg/compare/62194/182929/livechat/vs/helpshelf)
11. **SysAid** — 4.5/5 (523 reviews) — AI that gets IT work done, not just answers questions. SysAid resolves incidents, fulfills requests, and acts on its own.
    - [View profile](https://www.capterra.com.sg/software/107225/sysaid)
    - [Compare vs HelpShelf](https://www.capterra.com.sg/compare/107225/182929/sysaid/vs/helpshelf)
12. **Aircall** — 4.2/5 (466 reviews) — Cloud-based phone and call center tool for voice, SMS, and WhatsApp with AI conversation intelligence and 250+ CRM integrations.
    - [View profile](https://www.capterra.com.sg/software/144486/aircall)
    - [Compare vs HelpShelf](https://www.capterra.com.sg/compare/144486/182929/aircall/vs/helpshelf)
13. **ScreenConnect** — 4.7/5 (1903 reviews) — ScreenConnect is remote support software allowing IT professionals to access devices, troubleshoot issues, and boost productivity.
    - [View profile](https://www.capterra.com.sg/software/147830/ScreenConnect)
    - [Compare vs HelpShelf](https://www.capterra.com.sg/compare/147830/182929/ScreenConnect/vs/helpshelf)
14. **Freshchat** — 4.2/5 (173 reviews) — Freshchat is a modern messaging software built for customer engagement teams to talk to customers across channels.
    - [View profile](https://www.capterra.com.sg/software/158117/freshchat)
    - [Compare vs HelpShelf](https://www.capterra.com.sg/compare/158117/182929/freshchat/vs/helpshelf)
15. **Lucky Orange** — 4.7/5 (268 reviews) — AI-powered website analytics suite used by 500,000 websites worldwide. AI insights, heatmaps, session recordings, surveys and more.
    - [View profile](https://www.capterra.com.sg/software/150695/lucky-orange)
    - [Compare vs HelpShelf](https://www.capterra.com.sg/compare/150695/182929/lucky-orange/vs/helpshelf)

## Related Categories

- [Customer Service Software](https://www.capterra.com.sg/directory/22/customer-service/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/182929/helpshelf)
- [View Product Profile](https://www.capterra.com.sg/software/182929/helpshelf)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/182929/helpshelf> |
| de-AT | <https://www.capterra.at/alternatives/182929/helpshelf> |
| de-CH | <https://www.capterra.ch/alternatives/182929/helpshelf> |
| en | <https://www.capterra.com/p/182929/HelpShelf/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/182929/helpshelf> |
| en-AU | <https://www.capterra.com.au/alternatives/182929/helpshelf> |
| en-CA | <https://www.capterra.ca/alternatives/182929/helpshelf> |
| en-GB | <https://www.capterra.co.uk/alternatives/182929/helpshelf> |
| en-IE | <https://www.capterra.ie/alternatives/182929/helpshelf> |
| en-IL | <https://www.capterra.co.il/alternatives/182929/helpshelf> |
| en-IN | <https://www.capterra.in/alternatives/182929/helpshelf> |
| en-NZ | <https://www.capterra.co.nz/alternatives/182929/helpshelf> |
| en-SG | <https://www.capterra.com.sg/alternatives/182929/helpshelf> |
| en-ZA | <https://www.capterra.co.za/alternatives/182929/helpshelf> |
| es | <https://www.capterra.es/alternatives/182929/helpshelf> |
| es-AR | <https://www.capterra.com.ar/alternatives/182929/helpshelf> |
| es-CL | <https://www.capterra.cl/alternatives/182929/helpshelf> |
| es-CO | <https://www.capterra.co/alternatives/182929/helpshelf> |
| es-CR | <https://www.capterra.co.cr/alternatives/182929/helpshelf> |
| es-DO | <https://www.capterra.do/alternatives/182929/helpshelf> |
| es-EC | <https://www.capterra.ec/alternatives/182929/helpshelf> |
| es-MX | <https://www.capterra.mx/alternatives/182929/helpshelf> |
| es-PA | <https://www.capterra.com.pa/alternatives/182929/helpshelf> |
| es-PE | <https://www.capterra.pe/alternatives/182929/helpshelf> |
| fr | <https://www.capterra.fr/alternatives/182929/helpshelf> |
| fr-BE | <https://fr.capterra.be/alternatives/182929/helpshelf> |
| fr-CA | <https://fr.capterra.ca/alternatives/182929/helpshelf> |
| fr-LU | <https://www.capterra.lu/alternatives/182929/helpshelf> |
| it | <https://www.capterra.it/alternatives/182929/helpshelf> |
| nl | <https://www.capterra.nl/alternatives/182929/helpshelf> |
| nl-BE | <https://www.capterra.be/alternatives/182929/helpshelf> |
| pt | <https://www.capterra.com.br/alternatives/182929/helpshelf> |
| pt-PT | <https://www.capterra.pt/alternatives/182929/helpshelf> |

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