---
description: Get detailed information about Medallia Agent Connect and how it can help you meet your business needs. Learn more about Medallia Agent Connect price, benefits, and disadvantages for businesses in Singapore.
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title: Medallia Agent Connect Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [Medallia Agent Connect](/software/181460/stella-connect) > [Medallia Agent Connect Alternatives](https://www.capterra.com.sg/alternatives/181460/stella-connect)

# Alternatives to Medallia Agent Connect

Canonical: https://www.capterra.com.sg/alternatives/181460/stella-connect

> Explore the top alternatives to Medallia Agent Connect. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **LiveAgent** — 4.7/5 (1753 reviews) — Award-winning call center and help desk software, now UP TO 75% OFF. Easy to use from day one. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs Medallia Agent Connect](https://www.capterra.com.sg/compare/102188/181460/liveagent/vs/stella-connect)
2. **Genesys Cloud CX** — 4.3/5 (262 reviews) — Genesys Cloud makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement.
   - [View profile](https://www.capterra.com.sg/software/21409/genesys-cloud)
   - [Compare vs Medallia Agent Connect](https://www.capterra.com.sg/compare/21409/181460/genesys-cloud/vs/stella-connect)
3. **CXone Mpower** — 4.2/5 (581 reviews) — Cloud contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
   - [View profile](https://www.capterra.com.sg/software/134775/incontact-call-center-software)
   - [Compare vs Medallia Agent Connect](https://www.capterra.com.sg/compare/134775/181460/incontact-call-center-software/vs/stella-connect)
4. **Playvox** — 4.8/5 (109 reviews) — Boost contact center efficiency with Playvox WEM. Streamline operations, automate feedback with Playvox QM and monitor KPIs for success
   - [View profile](https://www.capterra.com.sg/software/164542/playvox)
   - [Compare vs Medallia Agent Connect](https://www.capterra.com.sg/compare/164542/181460/playvox/vs/stella-connect)
5. **CloudTalk** — 4.4/5 (268 reviews) — CloudTalk is an AI-powered, cloud-based call center software for sales \& customer service teams. Start your FREE 14-day trial today\!
   - [View profile](https://www.capterra.com.sg/software/182004/cloudtalk)
   - [Compare vs Medallia Agent Connect](https://www.capterra.com.sg/compare/181460/182004/stella-connect/vs/cloudtalk)
6. **Nextiva** — 4.6/5 (914 reviews) — Nextiva is an AI-enabled customer interaction management platform that unifies voice, video, chat, social media, and email.
   - [View profile](https://www.capterra.com.sg/software/175788/nextiva)
   - [Compare vs Medallia Agent Connect](https://www.capterra.com.sg/compare/175788/181460/nextiva/vs/stella-connect)
7. **XM for Customer Experience** — 4.6/5 (255 reviews) — Improve customer satisfaction and reduce costs with the world's most advanced, AI-driven platform for contact centers.
   - [View profile](https://www.capterra.com.sg/software/152924/customer-frontlines)
   - [Compare vs Medallia Agent Connect](https://www.capterra.com.sg/compare/152924/181460/customer-frontlines/vs/stella-connect)
8. **EvaluAgent** — 4.7/5 (20 reviews) — Monitor and Improve Agent Performance with an AI-Powered Quality Assurance and Improvement platform.
   - [View profile](https://www.capterra.com.sg/software/148526/evaluagent)
   - [Compare vs Medallia Agent Connect](https://www.capterra.com.sg/compare/148526/181460/evaluagent/vs/stella-connect)
9. **Five9** — 4.2/5 (481 reviews) — Cloud Contact Center with Practical AI- Inbound, Outbound, ACD, IVR, Predictive Dialer, Chat, Call Recording, and CRM Integrations.
   - [View profile](https://www.capterra.com.sg/software/132405/five9)
   - [Compare vs Medallia Agent Connect](https://www.capterra.com.sg/compare/132405/181460/five9/vs/stella-connect)
10. **Sprinklr** — 4.3/5 (90 reviews) — Sprinklr is an enterprise-grade, software platform built to manage customer experiences at scale.
    - [View profile](https://www.capterra.com.sg/software/131274/sprinklr-platform)
    - [Compare vs Medallia Agent Connect](https://www.capterra.com.sg/compare/131274/181460/sprinklr-platform/vs/stella-connect)
11. **Capturi** — 4.8/5 (11 reviews) — Capturi is the leading conversational AI platform in Scandinavia. Use AI to turn your recorded conversations into concrete insights.
    - [View profile](https://www.capterra.com.sg/software/216651/capturi)
    - [Compare vs Medallia Agent Connect](https://www.capterra.com.sg/compare/181460/216651/stella-connect/vs/capturi)
12. **Froged** — 4.5/5 (56 reviews) — FROGED's Platform will help you increase MRR \& reduce churn through proactive onboarding, support \& engagement tools.
    - [View profile](https://www.capterra.com.sg/software/196490/froged)
    - [Compare vs Medallia Agent Connect](https://www.capterra.com.sg/compare/181460/196490/stella-connect/vs/froged)
13. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
    - [View profile](https://www.capterra.com.sg/software/124981/freshdesk)
    - [Compare vs Medallia Agent Connect](https://www.capterra.com.sg/compare/124981/181460/freshdesk/vs/stella-connect)
14. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk offers a fully integrated call center built right into its support platform.
    - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
    - [Compare vs Medallia Agent Connect](https://www.capterra.com.sg/compare/164283/181460/zendesk/vs/stella-connect)
15. **Talkdesk** — 4.5/5 (732 reviews) — Talkdesk is intuitive, cloud-based contact center software with advanced features, comprehensive reporting and seamless integrations.
    - [View profile](https://www.capterra.com.sg/software/132852/talkdesk)
    - [Compare vs Medallia Agent Connect](https://www.capterra.com.sg/compare/132852/181460/talkdesk/vs/stella-connect)

## Related Categories

- [Call Centre Software](https://www.capterra.com.sg/directory/30007/call-center/software)
- [Customer Satisfaction Software](https://www.capterra.com.sg/directory/30541/customer-satisfaction/software)
- [Customer Experience Software](https://www.capterra.com.sg/directory/30671/customer-experience/software)
- [Contact Centre Software](https://www.capterra.com.sg/directory/32035/contact-center/software)
- [Contact Centre Quality Assurance Software](https://www.capterra.com.sg/directory/33415/contact-center-quality-assurance/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/181460/stella-connect)
- [View Product Profile](https://www.capterra.com.sg/software/181460/stella-connect)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/181460/Stella-Connect/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/181460/stella-connect> |
| en-AU | <https://www.capterra.com.au/alternatives/181460/stella-connect> |
| en-CA | <https://www.capterra.ca/alternatives/181460/stella-connect> |
| en-GB | <https://www.capterra.co.uk/alternatives/181460/stella-connect> |
| en-IE | <https://www.capterra.ie/alternatives/181460/stella-connect> |
| en-IL | <https://www.capterra.co.il/alternatives/181460/stella-connect> |
| en-IN | <https://www.capterra.in/alternatives/181460/stella-connect> |
| en-NZ | <https://www.capterra.co.nz/alternatives/181460/stella-connect> |
| en-SG | <https://www.capterra.com.sg/alternatives/181460/stella-connect> |
| en-ZA | <https://www.capterra.co.za/alternatives/181460/stella-connect> |
| fr | <https://www.capterra.fr/alternatives/181460/stella-connect> |
| fr-BE | <https://fr.capterra.be/alternatives/181460/stella-connect> |
| fr-CA | <https://fr.capterra.ca/alternatives/181460/stella-connect> |
| fr-LU | <https://www.capterra.lu/alternatives/181460/stella-connect> |

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