---
description: Get detailed information about Smith.ai and how it can help you meet your business needs. Learn more about Smith.ai price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Smith.ai Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Smith.ai](/software/181278/smith-ai-live-website-chat) > [Smith.ai Alternatives](https://www.capterra.com.sg/alternatives/181278/smith-ai-live-website-chat)

# Alternatives to Smith.ai

Canonical: https://www.capterra.com.sg/alternatives/181278/smith-ai-live-website-chat

> Explore the top alternatives to Smith.ai. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshdesk** — 4.5/5 (3486 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
   - [View profile](https://www.capterra.com.sg/software/124981/freshdesk)
   - [Compare vs Smith.ai](https://www.capterra.com.sg/compare/124981/181278/freshdesk/vs/smith-ai-live-website-chat)
2. **Salesforce Sales Cloud** — 4.4/5 (18812 reviews) — Bring together CRM apps for sales, service, marketing, commerce, AI, and more in one integrated solution.
   - [View profile](https://www.capterra.com.sg/software/61368/salesforce)
   - [Compare vs Smith.ai](https://www.capterra.com.sg/compare/61368/181278/salesforce/vs/smith-ai-live-website-chat)
3. **LiveAgent** — 4.7/5 (1789 reviews) — Award-winning live chat, help desk, ticketing and call center software with powerful AI features. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs Smith.ai](https://www.capterra.com.sg/compare/102188/181278/liveagent/vs/smith-ai-live-website-chat)
4. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk offers industry leading live chat software that¿s quick to implement and easy to use.
   - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
   - [Compare vs Smith.ai](https://www.capterra.com.sg/compare/164283/181278/zendesk/vs/smith-ai-live-website-chat)
5. **LiveChat** — 4.6/5 (1728 reviews) — LiveChat lets existing and prospective customers talk to your company via your website and give them a personal experience in real time
   - [View profile](https://www.capterra.com.sg/software/62194/livechat)
   - [Compare vs Smith.ai](https://www.capterra.com.sg/compare/62194/181278/livechat/vs/smith-ai-live-website-chat)
6. **Milvus** — 4.8/5 (298 reviews) — A unified Help Desk, Service Desk, and IT management platform integrating omnichannel support, smart inventory, and AI for MSPs and IT
   - [View profile](https://www.capterra.com.sg/software/202528/milvus)
   - [Compare vs Smith.ai](https://www.capterra.com.sg/compare/181278/202528/smith-ai-live-website-chat/vs/milvus)
7. **HelpDesk** — 4.6/5 (183 reviews) — HelpDesk.com is an online ticketing system designed to simplify your teams work. Provide outstanding customer support. Effortlessly.
   - [View profile](https://www.capterra.com.sg/software/185973/helpdesk)
   - [Compare vs Smith.ai](https://www.capterra.com.sg/compare/181278/185973/smith-ai-live-website-chat/vs/helpdesk)
8. **Tidio** — 4.7/5 (590 reviews) — Tidio's live chat software integrates multiple channels into one. Use it for social media, your website or store, even do video calls.
   - [View profile](https://www.capterra.com.sg/software/144040/tidio-chat)
   - [Compare vs Smith.ai](https://www.capterra.com.sg/compare/144040/181278/tidio-chat/vs/smith-ai-live-website-chat)
9. **Dynamics 365** — 4.4/5 (5860 reviews) — Dynamics 365 offers integrated business management solution that automates financial, customer relationship and supply chain processes.
   - [View profile](https://www.capterra.com.sg/software/157279/dynamics-365)
   - [Compare vs Smith.ai](https://www.capterra.com.sg/compare/157279/181278/dynamics-365/vs/smith-ai-live-website-chat)
10. **Superchat** — 4.8/5 (316 reviews) — Superchat gives businesses an easy way to communicate with customers and to create unique customer experiences.
    - [View profile](https://www.capterra.com.sg/software/210968/superchat)
    - [Compare vs Smith.ai](https://www.capterra.com.sg/compare/181278/210968/smith-ai-live-website-chat/vs/superchat)
11. **Zoho Desk** — 4.5/5 (2216 reviews) — Zoho Desk is a web-based customer service software equipped with an embeddable AI-powered chat widget for your website and app.
    - [View profile](https://www.capterra.com.sg/software/169505/zoho-desk)
    - [Compare vs Smith.ai](https://www.capterra.com.sg/compare/169505/181278/zoho-desk/vs/smith-ai-live-website-chat)
12. **Zoho Assist** — 4.7/5 (1495 reviews) — Zoho Assist provides a simple and straight forward user interface to connect to remote computers anywhere on the globe.
    - [View profile](https://www.capterra.com.sg/software/181775/zoho-assist)
    - [Compare vs Smith.ai](https://www.capterra.com.sg/compare/181278/181775/smith-ai-live-website-chat/vs/zoho-assist)
13. **Sobot Nexus** — 4.9/5 (118 reviews) — Sobot Nexus is the AI-first platform that unifies 10+ channels, customer context, live chat, ticketing, call center, and WhatsApp API.
    - [View profile](https://www.capterra.com.sg/software/1072329/Sobot)
    - [Compare vs Smith.ai](https://www.capterra.com.sg/compare/181278/1072329/smith-ai-live-website-chat/vs/Sobot)
14. **Bitrix24** — 4.2/5 (1005 reviews) — \#1 free live chat and contact center software used by over 15 million companies. Also comes with free CRM and email marketing.
    - [View profile](https://www.capterra.com.sg/software/113540/bitrix24)
    - [Compare vs Smith.ai](https://www.capterra.com.sg/compare/113540/181278/bitrix24/vs/smith-ai-live-website-chat)
15. **Gladly** — 4.8/5 (140 reviews) — Live chat that keeps the full conversation in view—no tickets, no silos, just fast, personal support in real time.
    - [View profile](https://www.capterra.com.sg/software/156723/gladly)
    - [Compare vs Smith.ai](https://www.capterra.com.sg/compare/156723/181278/gladly/vs/smith-ai-live-website-chat)

## Related Categories

- [Live Chat Software](https://www.capterra.com.sg/directory/30797/live-chat/software)
- [Conversational Marketing Platforms](https://www.capterra.com.sg/directory/31562/conversational-marketing-platform/software)
- [Customer Communications Management Software](https://www.capterra.com.sg/directory/31002/customer-communications-management/software)
- [Customer Service Software](https://www.capterra.com.sg/directory/22/customer-service/software)
- [Lead Generation Software](https://www.capterra.com.sg/directory/30963/lead-generation/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/181278/smith-ai-live-website-chat)
- [View Product Profile](https://www.capterra.com.sg/software/181278/smith-ai-live-website-chat)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/181278/Smith-ai-Live-Website-Chat/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/181278/smith-ai-live-website-chat> |
| en-AU | <https://www.capterra.com.au/alternatives/181278/smith-ai-live-website-chat> |
| en-CA | <https://www.capterra.ca/alternatives/181278/smith-ai-live-website-chat> |
| en-GB | <https://www.capterra.co.uk/alternatives/181278/smith-ai-live-website-chat> |
| en-IE | <https://www.capterra.ie/alternatives/181278/smith-ai-live-website-chat> |
| en-IL | <https://www.capterra.co.il/alternatives/181278/smith-ai-live-website-chat> |
| en-IN | <https://www.capterra.in/alternatives/181278/smith-ai-live-website-chat> |
| en-NZ | <https://www.capterra.co.nz/alternatives/181278/smith-ai-live-website-chat> |
| en-SG | <https://www.capterra.com.sg/alternatives/181278/smith-ai-live-website-chat> |
| en-ZA | <https://www.capterra.co.za/alternatives/181278/smith-ai-live-website-chat> |
| fr | <https://www.capterra.fr/alternatives/181278/smith-ai-live-website-chat> |
| fr-BE | <https://fr.capterra.be/alternatives/181278/smith-ai-live-website-chat> |
| fr-CA | <https://fr.capterra.ca/alternatives/181278/smith-ai-live-website-chat> |
| fr-LU | <https://www.capterra.lu/alternatives/181278/smith-ai-live-website-chat> |

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