---
description: Get detailed information about Smith.ai and how it can help you meet your business needs. Learn more about Smith.ai price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Smith.ai Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Smith.ai](/software/181278/smith-ai-live-website-chat) > [Smith.ai Alternatives](https://www.capterra.com.sg/alternatives/181278/smith-ai-live-website-chat)

# Alternatives to Smith.ai

Canonical: https://www.capterra.com.sg/alternatives/181278/smith-ai-live-website-chat

> Explore the top alternatives to Smith.ai. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Intercom** — 4.5/5 (1133 reviews) — Intercom is the complete AI-first customer service platform, improving experiences for customers, support agents, and managers
   - [View profile](https://www.capterra.com.sg/software/134347/intercom)
   - [Compare vs Smith.ai](https://www.capterra.com.sg/compare/134347/181278/intercom/vs/smith-ai-live-website-chat)
2. **Bitrix24** — 4.2/5 (990 reviews) — \#1 free live chat and contact center software used by over 15 million companies. Also comes with free CRM and email marketing.
   - [View profile](https://www.capterra.com.sg/software/113540/bitrix24)
   - [Compare vs Smith.ai](https://www.capterra.com.sg/compare/113540/181278/bitrix24/vs/smith-ai-live-website-chat)
3. **Pipedrive** — 4.5/5 (3051 reviews) — Engage visitors to your website 24/7 with Pipedrive's Chatbot and Live Chat. Turn your window shoppers into qualified leads.
   - [View profile](https://www.capterra.com.sg/software/132666/pipedrive)
   - [Compare vs Smith.ai](https://www.capterra.com.sg/compare/132666/181278/pipedrive/vs/smith-ai-live-website-chat)
4. **Drift** — 4.5/5 (200 reviews) — Drift is an all-in-one platform that combines Live Chat, Conversational Marketing, and Conversational Sales to help companies grow.
   - [View profile](https://www.capterra.com.sg/software/150371/drift)
   - [Compare vs Smith.ai](https://www.capterra.com.sg/compare/150371/181278/drift/vs/smith-ai-live-website-chat)
5. **inconnect** — 3.9/5 (19 reviews) — Connect and centralize all your CX channels
   - [View profile](https://www.capterra.com.sg/software/164772/omnichannel)
   - [Compare vs Smith.ai](https://www.capterra.com.sg/compare/164772/181278/omnichannel/vs/smith-ai-live-website-chat)
6. **charles** — 4.4/5 (21 reviews) — WhatsApp marketing platform that enables businesses to to build, scale and drive revenue from a WhatsApp channel.
   - [View profile](https://www.capterra.com.sg/software/1012151/charles)
   - [Compare vs Smith.ai](https://www.capterra.com.sg/compare/181278/1012151/smith-ai-live-website-chat/vs/charles)
7. **EngageBay CRM** — 4.7/5 (907 reviews) — EngageBay is an AI-powered all-in-one CRM that helps businesses manage marketing, sales, and customer service from a single platform.
   - [View profile](https://www.capterra.com.sg/software/178819/engagebay-marketing)
   - [Compare vs Smith.ai](https://www.capterra.com.sg/compare/178819/181278/engagebay-marketing/vs/smith-ai-live-website-chat)
8. **Sprinklr** — 4.3/5 (91 reviews) — Sprinklr is an enterprise-grade, software platform built to manage customer experiences at scale.
   - [View profile](https://www.capterra.com.sg/software/131274/sprinklr-platform)
   - [Compare vs Smith.ai](https://www.capterra.com.sg/compare/131274/181278/sprinklr-platform/vs/smith-ai-live-website-chat)
9. **User.com** — 4.6/5 (36 reviews) — User.com is an advanced marketing and sales system that helps automate personalized communication and streamline business processes.
   - [View profile](https://www.capterra.com.sg/software/144916/usercom)
   - [Compare vs Smith.ai](https://www.capterra.com.sg/compare/144916/181278/usercom/vs/smith-ai-live-website-chat)
10. **Tidio** — 4.7/5 (590 reviews) — Tidio's live chat software integrates multiple channels into one. Use it for social media, your website or store, even do video calls.
    - [View profile](https://www.capterra.com.sg/software/144040/tidio-chat)
    - [Compare vs Smith.ai](https://www.capterra.com.sg/compare/144040/181278/tidio-chat/vs/smith-ai-live-website-chat)
11. **Thryv** — 4.2/5 (515 reviews) — AI-powered small business software with CRM, marketing automation, scheduling, payments, and communication tools.
    - [View profile](https://www.capterra.com.sg/software/156926/thryv)
    - [Compare vs Smith.ai](https://www.capterra.com.sg/compare/156926/181278/thryv/vs/smith-ai-live-website-chat)
12. **Agile CRM** — 4.1/5 (524 reviews) — Agile CRM is a complete sales, marketing and service suite designed to let SMBs to sell and market like the Fortune 500.
    - [View profile](https://www.capterra.com.sg/software/135148/agile-crm)
    - [Compare vs Smith.ai](https://www.capterra.com.sg/compare/135148/181278/agile-crm/vs/smith-ai-live-website-chat)
13. **Serviceform** — 4.6/5 (30 reviews) — Your ‍all-in-one business software for daily lead generation, marketing communication, customer service, and customer support.
    - [View profile](https://www.capterra.com.sg/software/173576/serviceform)
    - [Compare vs Smith.ai](https://www.capterra.com.sg/compare/173576/181278/serviceform/vs/smith-ai-live-website-chat)
14. **Velaro** — 3.9/5 (9 reviews) — Engage customers in real time with AI-powered live chat. Capture leads, resolve issues fast, and keeps service consistent.
    - [View profile](https://www.capterra.com.sg/software/116972/velaro)
    - [Compare vs Smith.ai](https://www.capterra.com.sg/compare/116972/181278/velaro/vs/smith-ai-live-website-chat)
15. **Quiq** — 4.5/5 (37 reviews) — Live chat, SMS/Text, and social messaging in one. Easily implement bots across all digital channels. Up and running in 24-48 hours
    - [View profile](https://www.capterra.com.sg/software/166780/quiq-messaging)
    - [Compare vs Smith.ai](https://www.capterra.com.sg/compare/166780/181278/quiq-messaging/vs/smith-ai-live-website-chat)

## Related Categories

- [Live Chat Software](https://www.capterra.com.sg/directory/30797/live-chat/software)
- [Conversational Marketing Platforms](https://www.capterra.com.sg/directory/31562/conversational-marketing-platform/software)
- [Customer Communications Management Software](https://www.capterra.com.sg/directory/31002/customer-communications-management/software)
- [Customer Service Software](https://www.capterra.com.sg/directory/22/customer-service/software)
- [Lead Generation Software](https://www.capterra.com.sg/directory/30963/lead-generation/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/181278/smith-ai-live-website-chat)
- [View Product Profile](https://www.capterra.com.sg/software/181278/smith-ai-live-website-chat)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/181278/Smith-ai-Live-Website-Chat/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/181278/smith-ai-live-website-chat> |
| en-AU | <https://www.capterra.com.au/alternatives/181278/smith-ai-live-website-chat> |
| en-CA | <https://www.capterra.ca/alternatives/181278/smith-ai-live-website-chat> |
| en-GB | <https://www.capterra.co.uk/alternatives/181278/smith-ai-live-website-chat> |
| en-IE | <https://www.capterra.ie/alternatives/181278/smith-ai-live-website-chat> |
| en-IL | <https://www.capterra.co.il/alternatives/181278/smith-ai-live-website-chat> |
| en-IN | <https://www.capterra.in/alternatives/181278/smith-ai-live-website-chat> |
| en-NZ | <https://www.capterra.co.nz/alternatives/181278/smith-ai-live-website-chat> |
| en-SG | <https://www.capterra.com.sg/alternatives/181278/smith-ai-live-website-chat> |
| en-ZA | <https://www.capterra.co.za/alternatives/181278/smith-ai-live-website-chat> |
| fr | <https://www.capterra.fr/alternatives/181278/smith-ai-live-website-chat> |
| fr-BE | <https://fr.capterra.be/alternatives/181278/smith-ai-live-website-chat> |
| fr-CA | <https://fr.capterra.ca/alternatives/181278/smith-ai-live-website-chat> |
| fr-LU | <https://www.capterra.lu/alternatives/181278/smith-ai-live-website-chat> |

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