---
description: Get detailed information about Viber and how it can help you meet your business needs. Learn more about Viber price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Viber Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/30906/customer-engagement/software) > [Viber](/software/180348/viber) > [Viber Alternatives](https://www.capterra.com.sg/alternatives/180348/viber)

# Alternatives to Viber

Canonical: https://www.capterra.com.sg/alternatives/180348/viber

> Explore the top alternatives to Viber. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Freshdesk** — 4.5/5 (3470 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
   - [View profile](https://www.capterra.com.sg/software/124981/freshdesk)
   - [Compare vs Viber](https://www.capterra.com.sg/compare/124981/180348/freshdesk/vs/viber)
2. **WhatsApp** — 4.7/5 (16445 reviews) — WhatsApp helps businesses engage customers, boost sales, and enhance service through direct communication.
   - [View profile](https://www.capterra.com.sg/software/180345/whatsapp)
   - [Compare vs Viber](https://www.capterra.com.sg/compare/180345/180348/whatsapp/vs/viber)
3. **Telegram** — 4.7/5 (6433 reviews) — Telegram is a secure and fast messaging application for mobile and desktop devices.
   - [View profile](https://www.capterra.com.sg/software/180347/telegram)
   - [Compare vs Viber](https://www.capterra.com.sg/compare/180347/180348/telegram/vs/viber)
4. **Text Request** — 4.6/5 (1193 reviews) — Gain a competitive edge with Text Request’s SMS API, SMS marketing, appointment scheduling tools, and white-glove 10DLC registration.
   - [View profile](https://www.capterra.com.sg/software/167015/text-request)
   - [Compare vs Viber](https://www.capterra.com.sg/compare/167015/180348/text-request/vs/viber)
5. **LiveAgent** — 4.7/5 (1787 reviews) — Start for Free with LiveAgent and provide excellent customer service with the ultimate help desk solution for companies of all sizes.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs Viber](https://www.capterra.com.sg/compare/102188/180348/liveagent/vs/viber)
6. **Zendesk Suite** — 4.4/5 (4090 reviews) — Zendesk Support is the leading help desk software built for better customer relationships.
   - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
   - [Compare vs Viber](https://www.capterra.com.sg/compare/164283/180348/zendesk/vs/viber)
7. **Preferred Patron Loyalty** — 4.9/5 (109 reviews) — Boost customer engagement—white-label loyalty for small business with stamps + points, built-in SMS/email, and fast, no-code launch.
   - [View profile](https://www.capterra.com.sg/software/78966/preferred-patron-loyalty)
   - [Compare vs Viber](https://www.capterra.com.sg/compare/78966/180348/preferred-patron-loyalty/vs/viber)
8. **Bitrix24** — 4.2/5 (1001 reviews) — Bitrix24 is an AI-powered online workspace designed to help businesses manage their clients, sales, projects, and teams.
   - [View profile](https://www.capterra.com.sg/software/113540/bitrix24)
   - [Compare vs Viber](https://www.capterra.com.sg/compare/113540/180348/bitrix24/vs/viber)
9. **Weave** — 4.3/5 (673 reviews) — Appointment scheduling solution that helps businesses manage bookings, reminders, payments, email marketing, reviews and more.
   - [View profile](https://www.capterra.com.sg/software/141842/weave)
   - [Compare vs Viber](https://www.capterra.com.sg/compare/141842/180348/weave/vs/viber)
10. **Wati** — 4.6/5 (205 reviews) — The Agentic Customer Engagement Platform built for Revenue Growth
    - [View profile](https://www.capterra.com.sg/software/204314/wati)
    - [Compare vs Viber](https://www.capterra.com.sg/compare/180348/204314/viber/vs/wati)
11. **Missive** — 4.9/5 (184 reviews) — Email collaboration tool that empowers teams to work on emails together, instead of forwarding endlessly or risking double sending.
    - [View profile](https://www.capterra.com.sg/software/152884/missive)
    - [Compare vs Viber](https://www.capterra.com.sg/compare/152884/180348/missive/vs/viber)
12. **Tidio** — 4.7/5 (590 reviews) — Tidio is customer support software that enables you to provide timely support and generate sales with live chat, automation, and AI.
    - [View profile](https://www.capterra.com.sg/software/144040/tidio-chat)
    - [Compare vs Viber](https://www.capterra.com.sg/compare/144040/180348/tidio-chat/vs/viber)
13. **Pipedrive** — 4.5/5 (3058 reviews) — Engage with your customers and close deals in half the time with Pipedrive's smart CRM software\! Try it free and see for yourself.
    - [View profile](https://www.capterra.com.sg/software/132666/pipedrive)
    - [Compare vs Viber](https://www.capterra.com.sg/compare/132666/180348/pipedrive/vs/viber)
14. **Freshchat** — 4.2/5 (150 reviews) — Freshchat is a modern messaging software built for customer engagement teams to talk to customers across channels.
    - [View profile](https://www.capterra.com.sg/software/158117/freshchat)
    - [Compare vs Viber](https://www.capterra.com.sg/compare/158117/180348/freshchat/vs/viber)
15. **Thryv** — 4.2/5 (535 reviews) — Thryv is the AI-native growth platform that helps small businesses get found online, attract more customers, and grow with confidence.
    - [View profile](https://www.capterra.com.sg/software/156926/thryv)
    - [Compare vs Viber](https://www.capterra.com.sg/compare/156926/180348/thryv/vs/viber)

## Related Categories

- [Customer Engagement Software](https://www.capterra.com.sg/directory/30906/customer-engagement/software)
- [Customer Communications Management Software](https://www.capterra.com.sg/directory/31002/customer-communications-management/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/180348/viber)
- [View Product Profile](https://www.capterra.com.sg/software/180348/viber)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/180348/viber> |
| de-AT | <https://www.capterra.at/alternatives/180348/viber> |
| de-CH | <https://www.capterra.ch/alternatives/180348/viber> |
| en | <https://www.capterra.com/p/180348/Viber/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/180348/viber> |
| en-AU | <https://www.capterra.com.au/alternatives/180348/viber> |
| en-CA | <https://www.capterra.ca/alternatives/180348/viber> |
| en-GB | <https://www.capterra.co.uk/alternatives/180348/viber> |
| en-IE | <https://www.capterra.ie/alternatives/180348/viber> |
| en-IL | <https://www.capterra.co.il/alternatives/180348/viber> |
| en-IN | <https://www.capterra.in/alternatives/180348/viber> |
| en-NZ | <https://www.capterra.co.nz/alternatives/180348/viber> |
| en-SG | <https://www.capterra.com.sg/alternatives/180348/viber> |
| en-ZA | <https://www.capterra.co.za/alternatives/180348/viber> |
| es | <https://www.capterra.es/alternatives/180348/viber> |
| es-AR | <https://www.capterra.com.ar/alternatives/180348/viber> |
| es-CL | <https://www.capterra.cl/alternatives/180348/viber> |
| es-CO | <https://www.capterra.co/alternatives/180348/viber> |
| es-CR | <https://www.capterra.co.cr/alternatives/180348/viber> |
| es-DO | <https://www.capterra.do/alternatives/180348/viber> |
| es-EC | <https://www.capterra.ec/alternatives/180348/viber> |
| es-MX | <https://www.capterra.mx/alternatives/180348/viber> |
| es-PA | <https://www.capterra.com.pa/alternatives/180348/viber> |
| es-PE | <https://www.capterra.pe/alternatives/180348/viber> |
| fr | <https://www.capterra.fr/alternatives/180348/viber> |
| fr-BE | <https://fr.capterra.be/alternatives/180348/viber> |
| fr-CA | <https://fr.capterra.ca/alternatives/180348/viber> |
| fr-LU | <https://www.capterra.lu/alternatives/180348/viber> |
| it | <https://www.capterra.it/alternatives/180348/viber> |
| ja | <https://www.capterra.jp/alternatives/180348/viber> |
| nl | <https://www.capterra.nl/alternatives/180348/viber> |
| nl-BE | <https://www.capterra.be/alternatives/180348/viber> |
| pt | <https://www.capterra.com.br/alternatives/180348/viber> |
| pt-PT | <https://www.capterra.pt/alternatives/180348/viber> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Viber","description":"See our list of Viber alternatives on Capterra Singapore. Filter them by price, features, and ratings to make the best decision for your business. We provide detailed information on software along with verified reviews.","url":"https://www.capterra.com.sg/alternatives/180348/viber","about":{"@id":"https://www.capterra.com.sg/alternatives/180348/viber#software"},"breadcrumb":{"@id":"https://www.capterra.com.sg/alternatives/180348/viber#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.com.sg/alternatives/180348/viber#webpage","mainEntity":{"@id":"https://www.capterra.com.sg/alternatives/180348/viber#software"},"publisher":{"@id":"https://www.capterra.com.sg/#organization"},"inLanguage":"en-SG","isPartOf":{"@id":"https://www.capterra.com.sg/#website"}},{"name":"Viber","url":"https://www.capterra.com.sg/software/180348/viber","@type":"SoftwareApplication","@id":"https://www.capterra.com.sg/software/180348/viber#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":4063,"ratingValue":4.4}},{"@type":"BreadcrumbList","@id":"https://www.capterra.com.sg/alternatives/180348/viber#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Engagement Software","position":2,"item":"/directory/30906/customer-engagement/software","@type":"ListItem"},{"name":"Viber","position":3,"item":"/software/180348/viber","@type":"ListItem"},{"name":"Viber Alternatives","position":4,"item":"https://www.capterra.com.sg/alternatives/180348/viber","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Viber Alternatives - Capterra Singapore 2026","@context":"https://schema.org","@type":"ItemList","@id":"https://www.capterra.com.sg/alternatives/180348/viber#itemlist","itemListElement":[{"name":"Freshdesk","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69d55a02-59f1-4cbf-aabd-353fd6b19bca.png","url":"https://www.capterra.com.sg/software/124981/freshdesk","@type":"ListItem"},{"name":"WhatsApp","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b8724004-ac46-4c30-9892-64b1ab9bf54e.png","url":"https://www.capterra.com.sg/software/180345/whatsapp","@type":"ListItem"},{"name":"Telegram","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4541ebfa-1b8a-4b51-8f17-2374c1821504.png","url":"https://www.capterra.com.sg/software/180347/telegram","@type":"ListItem"},{"name":"Text Request","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f46dc1a8-659d-4a8d-ba35-6581d3c4cc67.png","url":"https://www.capterra.com.sg/software/167015/text-request","@type":"ListItem"},{"name":"LiveAgent","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.capterra.com.sg/software/102188/liveagent","@type":"ListItem"},{"name":"Zendesk Suite","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.capterra.com.sg/software/164283/zendesk","@type":"ListItem"},{"name":"Preferred Patron Loyalty","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/68f21318-d28c-44c3-b355-3d51d83735ea.png","url":"https://www.capterra.com.sg/software/78966/preferred-patron-loyalty","@type":"ListItem"},{"name":"Bitrix24","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0d820dd6-6e0b-43de-becb-e9078a2d9fac.png","url":"https://www.capterra.com.sg/software/113540/bitrix24","@type":"ListItem"},{"name":"Weave","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f866df19-0655-4a33-947d-01d010d95326.png","url":"https://www.capterra.com.sg/software/141842/weave","@type":"ListItem"},{"name":"Wati","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/799913f0-546e-4f6a-82e1-82fecb426c4c.png","url":"https://www.capterra.com.sg/software/204314/wati","@type":"ListItem"},{"name":"Missive","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/02c5a0c2-839c-47e9-aa34-959873810a4d.png","url":"https://www.capterra.com.sg/software/152884/missive","@type":"ListItem"},{"name":"Tidio","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://www.capterra.com.sg/software/144040/tidio-chat","@type":"ListItem"},{"name":"Pipedrive","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f2e2e04e-14be-474e-8d90-7162080c28b0.png","url":"https://www.capterra.com.sg/software/132666/pipedrive","@type":"ListItem"},{"name":"Freshchat","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a09520ca-9750-43e1-b539-d0f3fbaf6b03.png","url":"https://www.capterra.com.sg/software/158117/freshchat","@type":"ListItem"},{"name":"Thryv","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9bf58f2b-b4ec-4979-ba15-b76d49101c8d.png","url":"https://www.capterra.com.sg/software/156926/thryv","@type":"ListItem"}],"numberOfItems":15}
</script>