---
description: Get detailed information about Viber and how it can help you meet your business needs. Learn more about Viber price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Viber Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/30906/customer-engagement/software) > [Viber](/software/180348/viber) > [Viber Alternatives](https://www.capterra.com.sg/alternatives/180348/viber)

# Alternatives to Viber

Canonical: https://www.capterra.com.sg/alternatives/180348/viber

> Explore the top alternatives to Viber. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
   - [View profile](https://www.capterra.com.sg/software/124981/freshdesk)
   - [Compare vs Viber](https://www.capterra.com.sg/compare/124981/180348/freshdesk/vs/viber)
2. **WhatsApp** — 4.7/5 (16297 reviews) — WhatsApp helps businesses engage customers, boost sales, and enhance service through direct communication.
   - [View profile](https://www.capterra.com.sg/software/180345/whatsapp)
   - [Compare vs Viber](https://www.capterra.com.sg/compare/180345/180348/whatsapp/vs/viber)
3. **Text Request** — 4.6/5 (1193 reviews) — The text messaging service that is crafted to cut through the noise, so you can connect with customers anytime, anywhere.
   - [View profile](https://www.capterra.com.sg/software/167015/text-request)
   - [Compare vs Viber](https://www.capterra.com.sg/compare/167015/180348/text-request/vs/viber)
4. **Telegram** — 4.7/5 (6406 reviews) — Telegram is a secure and fast messaging application for mobile and desktop devices.
   - [View profile](https://www.capterra.com.sg/software/180347/telegram)
   - [Compare vs Viber](https://www.capterra.com.sg/compare/180347/180348/telegram/vs/viber)
5. **LiveAgent** — 4.7/5 (1753 reviews) — Start for Free with LiveAgent and provide excellent customer service with the ultimate help desk solution for companies of all sizes.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs Viber](https://www.capterra.com.sg/compare/102188/180348/liveagent/vs/viber)
6. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk Support is the leading help desk software built for better customer relationships.
   - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
   - [Compare vs Viber](https://www.capterra.com.sg/compare/164283/180348/zendesk/vs/viber)
7. **Weave** — 4.3/5 (668 reviews) — Appointment scheduling solution that helps businesses manage bookings, reminders, payments, email marketing, reviews and more.
   - [View profile](https://www.capterra.com.sg/software/141842/weave)
   - [Compare vs Viber](https://www.capterra.com.sg/compare/141842/180348/weave/vs/viber)
8. **Preferred Patron Loyalty** — 4.9/5 (109 reviews) — Boost customer engagement—white-label loyalty for small business with stamps + points, built-in SMS/email, and fast, no-code launch.
   - [View profile](https://www.capterra.com.sg/software/78966/preferred-patron-loyalty)
   - [Compare vs Viber](https://www.capterra.com.sg/compare/78966/180348/preferred-patron-loyalty/vs/viber)
9. **Bitrix24** — 4.2/5 (984 reviews) — Bitrix24 is an AI-powered online workspace designed to help businesses manage their clients, sales, projects, and teams.
   - [View profile](https://www.capterra.com.sg/software/113540/bitrix24)
   - [Compare vs Viber](https://www.capterra.com.sg/compare/113540/180348/bitrix24/vs/viber)
10. **Wati** — 4.6/5 (202 reviews) — End-to-end WhatsApp API solution for mid-market \& enterprises worldwide. Trusted by the fastest-growing brands in 190+ countries.
    - [View profile](https://www.capterra.com.sg/software/204314/wati)
    - [Compare vs Viber](https://www.capterra.com.sg/compare/180348/204314/viber/vs/wati)
11. **Tidio** — 4.7/5 (590 reviews) — Tidio is customer support software that enables you to provide timely support and generate sales with live chat, automation, and AI.
    - [View profile](https://www.capterra.com.sg/software/144040/tidio-chat)
    - [Compare vs Viber](https://www.capterra.com.sg/compare/144040/180348/tidio-chat/vs/viber)
12. **Missive** — 4.9/5 (147 reviews) — Email collaboration tool that empowers teams to work on emails together, instead of forwarding endlessly or risking double sending.
    - [View profile](https://www.capterra.com.sg/software/152884/missive)
    - [Compare vs Viber](https://www.capterra.com.sg/compare/152884/180348/missive/vs/viber)
13. **Pipedrive** — 4.5/5 (3042 reviews) — Engage with your customers and close deals in half the time with Pipedrive's smart CRM software\! Try it free and see for yourself.
    - [View profile](https://www.capterra.com.sg/software/132666/pipedrive)
    - [Compare vs Viber](https://www.capterra.com.sg/compare/132666/180348/pipedrive/vs/viber)
14. **Sociocs** — 4.6/5 (118 reviews) — Sociocs is a customer communication tool for your business. Use the same shared inbox for customer service, reputation and marketing.
    - [View profile](https://www.capterra.com.sg/software/1039396/sociocs)
    - [Compare vs Viber](https://www.capterra.com.sg/compare/180348/1039396/viber/vs/sociocs)
15. **Bigin by Zoho CRM** — 4.7/5 (724 reviews) — Customer relationship management solution that helps buswinesses manage sales pipelines, deals, tickets, email marketing, and more.
    - [View profile](https://www.capterra.com.sg/software/204998/bigin-by-zoho-crm)
    - [Compare vs Viber](https://www.capterra.com.sg/compare/180348/204998/viber/vs/bigin-by-zoho-crm)

## Related Categories

- [Customer Engagement Software](https://www.capterra.com.sg/directory/30906/customer-engagement/software)
- [Customer Communications Management Software](https://www.capterra.com.sg/directory/31002/customer-communications-management/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/180348/viber)
- [View Product Profile](https://www.capterra.com.sg/software/180348/viber)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/180348/viber> |
| de-AT | <https://www.capterra.at/alternatives/180348/viber> |
| de-CH | <https://www.capterra.ch/alternatives/180348/viber> |
| en | <https://www.capterra.com/p/180348/Viber/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/180348/viber> |
| en-AU | <https://www.capterra.com.au/alternatives/180348/viber> |
| en-CA | <https://www.capterra.ca/alternatives/180348/viber> |
| en-GB | <https://www.capterra.co.uk/alternatives/180348/viber> |
| en-IE | <https://www.capterra.ie/alternatives/180348/viber> |
| en-IL | <https://www.capterra.co.il/alternatives/180348/viber> |
| en-IN | <https://www.capterra.in/alternatives/180348/viber> |
| en-NZ | <https://www.capterra.co.nz/alternatives/180348/viber> |
| en-SG | <https://www.capterra.com.sg/alternatives/180348/viber> |
| en-ZA | <https://www.capterra.co.za/alternatives/180348/viber> |
| es | <https://www.capterra.es/alternatives/180348/viber> |
| es-AR | <https://www.capterra.com.ar/alternatives/180348/viber> |
| es-CL | <https://www.capterra.cl/alternatives/180348/viber> |
| es-CO | <https://www.capterra.co/alternatives/180348/viber> |
| es-CR | <https://www.capterra.co.cr/alternatives/180348/viber> |
| es-DO | <https://www.capterra.do/alternatives/180348/viber> |
| es-EC | <https://www.capterra.ec/alternatives/180348/viber> |
| es-MX | <https://www.capterra.mx/alternatives/180348/viber> |
| es-PA | <https://www.capterra.com.pa/alternatives/180348/viber> |
| es-PE | <https://www.capterra.pe/alternatives/180348/viber> |
| fr | <https://www.capterra.fr/alternatives/180348/viber> |
| fr-BE | <https://fr.capterra.be/alternatives/180348/viber> |
| fr-CA | <https://fr.capterra.ca/alternatives/180348/viber> |
| fr-LU | <https://www.capterra.lu/alternatives/180348/viber> |
| it | <https://www.capterra.it/alternatives/180348/viber> |
| ja | <https://www.capterra.jp/alternatives/180348/viber> |
| nl | <https://www.capterra.nl/alternatives/180348/viber> |
| nl-BE | <https://www.capterra.be/alternatives/180348/viber> |
| pt | <https://www.capterra.com.br/alternatives/180348/viber> |
| pt-PT | <https://www.capterra.pt/alternatives/180348/viber> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Viber","description":"See our list of Viber alternatives on Capterra Singapore. Filter them by price, features, and ratings to make the best decision for your business. We provide detailed information on software along with verified reviews.","url":"https://www.capterra.com.sg/alternatives/180348/viber","about":{"@id":"https://www.capterra.com.sg/alternatives/180348/viber#software"},"breadcrumb":{"@id":"https://www.capterra.com.sg/alternatives/180348/viber#breadcrumblist"},"@id":"https://www.capterra.com.sg/alternatives/180348/viber#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.com.sg/#website"},"inLanguage":"en-SG","mainEntity":{"@id":"https://www.capterra.com.sg/alternatives/180348/viber#software"},"publisher":{"@id":"https://www.capterra.com.sg/#organization"}},{"name":"Viber","url":"https://www.capterra.com.sg/software/180348/viber","@id":"https://www.capterra.com.sg/software/180348/viber#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":4058}},{"@id":"https://www.capterra.com.sg/alternatives/180348/viber#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Engagement Software","position":2,"item":"/directory/30906/customer-engagement/software","@type":"ListItem"},{"name":"Viber","position":3,"item":"/software/180348/viber","@type":"ListItem"},{"name":"Viber Alternatives","position":4,"item":"https://www.capterra.com.sg/alternatives/180348/viber","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Viber Alternatives - Capterra Singapore 2026","@context":"https://schema.org","@id":"https://www.capterra.com.sg/alternatives/180348/viber#itemlist","@type":"ItemList","itemListElement":[{"name":"Freshdesk","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69d55a02-59f1-4cbf-aabd-353fd6b19bca.png","url":"https://www.capterra.com.sg/software/124981/freshdesk","@type":"ListItem"},{"name":"WhatsApp","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b8724004-ac46-4c30-9892-64b1ab9bf54e.png","url":"https://www.capterra.com.sg/software/180345/whatsapp","@type":"ListItem"},{"name":"Text Request","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f46dc1a8-659d-4a8d-ba35-6581d3c4cc67.png","url":"https://www.capterra.com.sg/software/167015/text-request","@type":"ListItem"},{"name":"Telegram","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4541ebfa-1b8a-4b51-8f17-2374c1821504.png","url":"https://www.capterra.com.sg/software/180347/telegram","@type":"ListItem"},{"name":"LiveAgent","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.capterra.com.sg/software/102188/liveagent","@type":"ListItem"},{"name":"Zendesk Suite","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.capterra.com.sg/software/164283/zendesk","@type":"ListItem"},{"name":"Weave","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f866df19-0655-4a33-947d-01d010d95326.png","url":"https://www.capterra.com.sg/software/141842/weave","@type":"ListItem"},{"name":"Preferred Patron Loyalty","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/68f21318-d28c-44c3-b355-3d51d83735ea.png","url":"https://www.capterra.com.sg/software/78966/preferred-patron-loyalty","@type":"ListItem"},{"name":"Bitrix24","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0d820dd6-6e0b-43de-becb-e9078a2d9fac.png","url":"https://www.capterra.com.sg/software/113540/bitrix24","@type":"ListItem"},{"name":"Wati","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/799913f0-546e-4f6a-82e1-82fecb426c4c.png","url":"https://www.capterra.com.sg/software/204314/wati","@type":"ListItem"},{"name":"Tidio","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://www.capterra.com.sg/software/144040/tidio-chat","@type":"ListItem"},{"name":"Missive","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/02c5a0c2-839c-47e9-aa34-959873810a4d.png","url":"https://www.capterra.com.sg/software/152884/missive","@type":"ListItem"},{"name":"Pipedrive","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f2e2e04e-14be-474e-8d90-7162080c28b0.png","url":"https://www.capterra.com.sg/software/132666/pipedrive","@type":"ListItem"},{"name":"Sociocs","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/34a8659c-7a48-4ed2-9640-3248aa08fb16.jpeg","url":"https://www.capterra.com.sg/software/1039396/sociocs","@type":"ListItem"},{"name":"Bigin by Zoho CRM","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/174f7c9f-e410-4b75-800e-4eaefb5058f9.png","url":"https://www.capterra.com.sg/software/204998/bigin-by-zoho-crm","@type":"ListItem"}],"numberOfItems":15}
</script>