---
description: Get detailed information about Zendesk QA and how it can help you meet your business needs. Learn more about Zendesk QA price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Zendesk QA Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [Zendesk QA](/software/180104/klaus) > [Zendesk QA Alternatives](https://www.capterra.com.sg/alternatives/180104/klaus)

# Alternatives to Zendesk QA

Canonical: https://www.capterra.com.sg/alternatives/180104/klaus

> Explore the top alternatives to Zendesk QA. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zoho Desk** — 4.5/5 (2213 reviews) — Put customer service at the heart of your company. Make customers happier, agents more empowered, and your business healthier.
   - [View profile](https://www.capterra.com.sg/software/169505/zoho-desk)
   - [Compare vs Zendesk QA](https://www.capterra.com.sg/compare/169505/180104/zoho-desk/vs/klaus)
2. **Leaptree Optimize** — 4.8/5 (12 reviews) — AI-powered QA built inside Salesforce that automates call center agent evaluations, boosting productivity and engagement.
   - [View profile](https://www.capterra.com.sg/software/1075162/Leaptree-Optimize)
   - [Compare vs Zendesk QA](https://www.capterra.com.sg/compare/180104/1075162/klaus/vs/Leaptree-Optimize)
3. **Playvox** — 4.8/5 (109 reviews) — Playvox offers user-focused solutions tools for efficient Workforce and Quality Management for improved customer satisfaction.
   - [View profile](https://www.capterra.com.sg/software/164542/playvox)
   - [Compare vs Zendesk QA](https://www.capterra.com.sg/compare/164542/180104/playvox/vs/klaus)
4. **NiCE CXone** — 4.2/5 (581 reviews) — Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
   - [View profile](https://www.capterra.com.sg/software/134775/incontact-call-center-software)
   - [Compare vs Zendesk QA](https://www.capterra.com.sg/compare/134775/180104/incontact-call-center-software/vs/klaus)
5. **Avaya Cloud Office** — 4.2/5 (45 reviews) — Communications and collaboration solution that helps businesses manage auto attendants, dialing, conferencing \& more.
   - [View profile](https://www.capterra.com.sg/software/212483/avaya-ip-office)
   - [Compare vs Zendesk QA](https://www.capterra.com.sg/compare/180104/212483/klaus/vs/avaya-ip-office)
6. **Genesys Cloud CX** — 4.3/5 (264 reviews) — Genesys Cloud CX makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement
   - [View profile](https://www.capterra.com.sg/software/21409/genesys-cloud)
   - [Compare vs Zendesk QA](https://www.capterra.com.sg/compare/21409/180104/genesys-cloud/vs/klaus)
7. **VQ Online** — 4.7/5 (18 reviews) — An easy-to-use quality assurance tool for 50 to 5000+ agents. Real-time reporting. Flexible and cost-effective.
   - [View profile](https://www.capterra.com.sg/software/1019817/vq-online)
   - [Compare vs Zendesk QA](https://www.capterra.com.sg/compare/180104/1019817/klaus/vs/vq-online)
8. **Five9** — 4.2/5 (484 reviews) — Five9 is a cloud-based contact center software that helps organizations deliver exceptional customer experiences.
   - [View profile](https://www.capterra.com.sg/software/132405/five9)
   - [Compare vs Zendesk QA](https://www.capterra.com.sg/compare/132405/180104/five9/vs/klaus)
9. **LiveAgent** — 4.7/5 (1786 reviews) — Award-winning help desk, ticketing, live chat, and call center software, easy to use from the start. Try it with a free 1-month trial.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs Zendesk QA](https://www.capterra.com.sg/compare/102188/180104/liveagent/vs/klaus)
10. **Klearcom** — 4.8/5 (11 reviews) — Experience real-time toll and toll-free number testing with Klearcom’s single-test SaaS platform, fixed line/GSM, no installation.
    - [View profile](https://www.capterra.com.sg/software/1066714/klearcom)
    - [Compare vs Zendesk QA](https://www.capterra.com.sg/compare/180104/1066714/klaus/vs/klearcom)
11. **Insightful** — 4.8/5 (221 reviews) — Simple, affordable, and reliable. Insightful has everything you need to improve your team’s productivity
    - [View profile](https://www.capterra.com.sg/software/142813/Insightful)
    - [Compare vs Zendesk QA](https://www.capterra.com.sg/compare/142813/180104/Insightful/vs/klaus)
12. **Cisco Finesse** — 4.9/5 (11 reviews) — Contact Center solution that provides quality assurance checks, team communication, call routing, and team performance dashboards.
    - [View profile](https://www.capterra.com.sg/software/1029520/cisco-finesse)
    - [Compare vs Zendesk QA](https://www.capterra.com.sg/compare/180104/1029520/klaus/vs/cisco-finesse)
13. **Capturi** — 4.8/5 (11 reviews) — Capturi is the leading conversational AI platform in Scandinavia. Use AI to turn your recorded conversations into concrete insights.
    - [View profile](https://www.capterra.com.sg/software/216651/capturi)
    - [Compare vs Zendesk QA](https://www.capterra.com.sg/compare/180104/216651/klaus/vs/capturi)
14. **Squaretalk** — 4.9/5 (105 reviews) — Squaretalk is an all-in-one contact center platform that increases lead engagement, contact rates, team performance and personalization
    - [View profile](https://www.capterra.com.sg/software/219046/squaretalk-matrix)
    - [Compare vs Zendesk QA](https://www.capterra.com.sg/compare/180104/219046/klaus/vs/squaretalk-matrix)
15. **MaestroQA** — 5.0/5 (3 reviews) — MaestroQA makes omnichannel QA software for modern support teams.
    - [View profile](https://www.capterra.com.sg/software/172800/maestroqa)
    - [Compare vs Zendesk QA](https://www.capterra.com.sg/compare/172800/180104/maestroqa/vs/klaus)

## Related Categories

- [Customer Service Software](https://www.capterra.com.sg/directory/22/customer-service/software)
- [Contact Centre Quality Assurance Software](https://www.capterra.com.sg/directory/33415/contact-center-quality-assurance/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/180104/klaus)
- [View Product Profile](https://www.capterra.com.sg/software/180104/klaus)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/180104/klaus> |
| de-AT | <https://www.capterra.at/alternatives/180104/klaus> |
| de-CH | <https://www.capterra.ch/alternatives/180104/klaus> |
| en | <https://www.capterra.com/p/180104/Klaus/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/180104/klaus> |
| en-AU | <https://www.capterra.com.au/alternatives/180104/klaus> |
| en-CA | <https://www.capterra.ca/alternatives/180104/klaus> |
| en-GB | <https://www.capterra.co.uk/alternatives/180104/klaus> |
| en-IE | <https://www.capterra.ie/alternatives/180104/klaus> |
| en-IL | <https://www.capterra.co.il/alternatives/180104/klaus> |
| en-IN | <https://www.capterra.in/alternatives/180104/klaus> |
| en-NZ | <https://www.capterra.co.nz/alternatives/180104/klaus> |
| en-SG | <https://www.capterra.com.sg/alternatives/180104/klaus> |
| en-ZA | <https://www.capterra.co.za/alternatives/180104/klaus> |
| es | <https://www.capterra.es/alternatives/180104/klaus> |
| es-AR | <https://www.capterra.com.ar/alternatives/180104/klaus> |
| es-CL | <https://www.capterra.cl/alternatives/180104/klaus> |
| es-CO | <https://www.capterra.co/alternatives/180104/klaus> |
| es-CR | <https://www.capterra.co.cr/alternatives/180104/klaus> |
| es-DO | <https://www.capterra.do/alternatives/180104/klaus> |
| es-EC | <https://www.capterra.ec/alternatives/180104/klaus> |
| es-MX | <https://www.capterra.mx/alternatives/180104/klaus> |
| es-PA | <https://www.capterra.com.pa/alternatives/180104/klaus> |
| es-PE | <https://www.capterra.pe/alternatives/180104/klaus> |
| it | <https://www.capterra.it/alternatives/180104/klaus> |

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