---
description: Get detailed information about ManageEngine ServiceDesk Plus and how it can help you meet your business needs. Learn more about ManageEngine ServiceDesk Plus price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ManageEngine ServiceDesk Plus Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [ManageEngine ServiceDesk Plus](/software/179501/manageengine-service-desk-plus) > [ManageEngine ServiceDesk Plus Alternatives](https://www.capterra.com.sg/alternatives/179501/manageengine-service-desk-plus)

# Alternatives to ManageEngine ServiceDesk Plus

Canonical: https://www.capterra.com.sg/alternatives/179501/manageengine-service-desk-plus

> Explore the top alternatives to ManageEngine ServiceDesk Plus. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **JIRA Service Management** — 4.5/5 (763 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
   - [View profile](https://www.capterra.com.sg/software/138769/jira-service-management)
   - [Compare vs ManageEngine ServiceDesk Plus](https://www.capterra.com.sg/compare/138769/179501/jira-service-management/vs/manageengine-service-desk-plus)
2. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk is a customer support software that helps businesses streamline support operations and enhance customer experiences.
   - [View profile](https://www.capterra.com.sg/software/124981/freshdesk)
   - [Compare vs ManageEngine ServiceDesk Plus](https://www.capterra.com.sg/compare/124981/179501/freshdesk/vs/manageengine-service-desk-plus)
3. **Zoho Desk** — 4.5/5 (2211 reviews) — Cloud and mobile-based help desk software that enables businesses to deliver customer support and enhance service quality.
   - [View profile](https://www.capterra.com.sg/software/169505/zoho-desk)
   - [Compare vs ManageEngine ServiceDesk Plus](https://www.capterra.com.sg/compare/169505/179501/zoho-desk/vs/manageengine-service-desk-plus)
4. **Freshservice** — 4.5/5 (685 reviews) — Modernize support with Freshservice, an AI-native ITSM platform that deflects tickets, accelerates resolutions, and uncomplicates IT.
   - [View profile](https://www.capterra.com.sg/software/132997/freshservice)
   - [Compare vs ManageEngine ServiceDesk Plus](https://www.capterra.com.sg/compare/132997/179501/freshservice/vs/manageengine-service-desk-plus)
5. **LiveAgent** — 4.7/5 (1753 reviews) — Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs ManageEngine ServiceDesk Plus](https://www.capterra.com.sg/compare/102188/179501/liveagent/vs/manageengine-service-desk-plus)
6. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
   - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
   - [Compare vs ManageEngine ServiceDesk Plus](https://www.capterra.com.sg/compare/164283/179501/zendesk/vs/manageengine-service-desk-plus)
7. **SysAid** — 4.5/5 (511 reviews) — SysAid is a robust IT Service Management (ITSM) platform powered by Agentic AI, automating the repetitive, time-consuming work.
   - [View profile](https://www.capterra.com.sg/software/107225/sysaid)
   - [Compare vs ManageEngine ServiceDesk Plus](https://www.capterra.com.sg/compare/107225/179501/sysaid/vs/manageengine-service-desk-plus)
8. **Zoho CRM** — 4.3/5 (6964 reviews) — CRM solution that helps businesses with sales force automation, process management, journey orchestration, marketing automation \& more.
   - [View profile](https://www.capterra.com.sg/software/155928/zoho-crm)
   - [Compare vs ManageEngine ServiceDesk Plus](https://www.capterra.com.sg/compare/155928/179501/zoho-crm/vs/manageengine-service-desk-plus)
9. **Dynamics 365** — 4.4/5 (5811 reviews) — Dynamics 365 offers integrated business management solution that automates financial, customer relationship and supply chain processes.
   - [View profile](https://www.capterra.com.sg/software/157279/dynamics-365)
   - [Compare vs ManageEngine ServiceDesk Plus](https://www.capterra.com.sg/compare/157279/179501/dynamics-365/vs/manageengine-service-desk-plus)
10. **ServiceNow Customer Service Management** — 4.4/5 (151 reviews) — Automate and streamline processes to solve customer issues faster, decreasing your cost to serve and increasing customer loyalty.
    - [View profile](https://www.capterra.com.sg/software/192052/servicenow-customer-service-management)
    - [Compare vs ManageEngine ServiceDesk Plus](https://www.capterra.com.sg/compare/179501/192052/manageengine-service-desk-plus/vs/servicenow-customer-service-management)
11. **Agile CRM** — 4.1/5 (524 reviews) — Agile CRM is a complete sales, marketing and service suite designed to let SMBs to sell and market like the Fortune 500.
    - [View profile](https://www.capterra.com.sg/software/135148/agile-crm)
    - [Compare vs ManageEngine ServiceDesk Plus](https://www.capterra.com.sg/compare/135148/179501/agile-crm/vs/manageengine-service-desk-plus)
12. **OTRS** — 4.4/5 (96 reviews) — Fully-managed service management solution with ticketing, workflow automation \& notifications for ITSM, Customer Svc and Security.
    - [View profile](https://www.capterra.com.sg/software/127284/otrs)
    - [Compare vs ManageEngine ServiceDesk Plus](https://www.capterra.com.sg/compare/127284/179501/otrs/vs/manageengine-service-desk-plus)
13. **Bitrix24** — 4.2/5 (984 reviews) — Bitrix24 is an AI-powered online workspace designed to help businesses manage their clients, sales, projects, and teams.
    - [View profile](https://www.capterra.com.sg/software/113540/bitrix24)
    - [Compare vs ManageEngine ServiceDesk Plus](https://www.capterra.com.sg/compare/113540/179501/bitrix24/vs/manageengine-service-desk-plus)
14. **Issuetrak** — 4.6/5 (205 reviews) — Issue tracking tool that helps manufacturing businesses automate quality control \& customer service processes on a unified interface.
    - [View profile](https://www.capterra.com.sg/software/16499/issuetrak)
    - [Compare vs ManageEngine ServiceDesk Plus](https://www.capterra.com.sg/compare/16499/179501/issuetrak/vs/manageengine-service-desk-plus)
15. **TeamSupport** — 4.5/5 (848 reviews) — Support ticketing and live chat solution designed to give B2B SaaS businesses a holistic view of their customer relationships.
    - [View profile](https://www.capterra.com.sg/software/87908/teamsupport)
    - [Compare vs ManageEngine ServiceDesk Plus](https://www.capterra.com.sg/compare/87908/179501/teamsupport/vs/manageengine-service-desk-plus)

## Related Categories

- [Help Desk Software](https://www.capterra.com.sg/directory/30008/help-desk/software)
- [IT Asset Management Software](https://www.capterra.com.sg/directory/30077/it-asset-management/software)
- [IT Service Software](https://www.capterra.com.sg/directory/30672/it-service/software)
- [Issue Tracking Software](https://www.capterra.com.sg/directory/30675/issue-tracking/software)
- [ITSM Tools](https://www.capterra.com.sg/directory/30676/itsm/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/179501/manageengine-service-desk-plus)
- [View Product Profile](https://www.capterra.com.sg/software/179501/manageengine-service-desk-plus)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/179501/manageengine-service-desk-plus> |
| de-AT | <https://www.capterra.at/alternatives/179501/manageengine-service-desk-plus> |
| de-CH | <https://www.capterra.ch/alternatives/179501/manageengine-service-desk-plus> |
| en | <https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/179501/manageengine-service-desk-plus> |
| en-AU | <https://www.capterra.com.au/alternatives/179501/manageengine-service-desk-plus> |
| en-CA | <https://www.capterra.ca/alternatives/179501/manageengine-service-desk-plus> |
| en-GB | <https://www.capterra.co.uk/alternatives/179501/manageengine-service-desk-plus> |
| en-IE | <https://www.capterra.ie/alternatives/179501/manageengine-service-desk-plus> |
| en-IL | <https://www.capterra.co.il/alternatives/179501/manageengine-service-desk-plus> |
| en-IN | <https://www.capterra.in/alternatives/179501/manageengine-service-desk-plus> |
| en-NZ | <https://www.capterra.co.nz/alternatives/179501/manageengine-service-desk-plus> |
| en-SG | <https://www.capterra.com.sg/alternatives/179501/manageengine-service-desk-plus> |
| en-ZA | <https://www.capterra.co.za/alternatives/179501/manageengine-service-desk-plus> |
| es | <https://www.capterra.es/alternatives/179501/manageengine-service-desk-plus> |
| es-AR | <https://www.capterra.com.ar/alternatives/179501/manageengine-service-desk-plus> |
| es-CL | <https://www.capterra.cl/alternatives/179501/manageengine-service-desk-plus> |
| es-CO | <https://www.capterra.co/alternatives/179501/manageengine-service-desk-plus> |
| es-CR | <https://www.capterra.co.cr/alternatives/179501/manageengine-service-desk-plus> |
| es-DO | <https://www.capterra.do/alternatives/179501/manageengine-service-desk-plus> |
| es-EC | <https://www.capterra.ec/alternatives/179501/manageengine-service-desk-plus> |
| es-MX | <https://www.capterra.mx/alternatives/179501/manageengine-service-desk-plus> |
| es-PA | <https://www.capterra.com.pa/alternatives/179501/manageengine-service-desk-plus> |
| es-PE | <https://www.capterra.pe/alternatives/179501/manageengine-service-desk-plus> |
| fr | <https://www.capterra.fr/alternatives/179501/manageengine-service-desk-plus> |
| fr-BE | <https://fr.capterra.be/alternatives/179501/manageengine-service-desk-plus> |
| fr-CA | <https://fr.capterra.ca/alternatives/179501/manageengine-service-desk-plus> |
| fr-LU | <https://www.capterra.lu/alternatives/179501/manageengine-service-desk-plus> |
| it | <https://www.capterra.it/alternatives/179501/manageengine-service-desk-plus> |
| ja | <https://www.capterra.jp/alternatives/179501/manageengine-service-desk-plus> |
| nl | <https://www.capterra.nl/alternatives/179501/manageengine-service-desk-plus> |
| nl-BE | <https://www.capterra.be/alternatives/179501/manageengine-service-desk-plus> |
| pt | <https://www.capterra.com.br/alternatives/179501/manageengine-service-desk-plus> |
| pt-PT | <https://www.capterra.pt/alternatives/179501/manageengine-service-desk-plus> |
| sv | <https://www.capterra.se/alternatives/179501/manageengine-service-desk-plus> |

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