---
description: Get detailed information about ManageEngine ServiceDesk Plus and how it can help you meet your business needs. Learn more about ManageEngine ServiceDesk Plus price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ManageEngine ServiceDesk Plus Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [ManageEngine ServiceDesk Plus](/software/179501/manageengine-service-desk-plus) > [ManageEngine ServiceDesk Plus Alternatives](https://www.capterra.com.sg/alternatives/179501/manageengine-service-desk-plus)

# Alternatives to ManageEngine ServiceDesk Plus

Canonical: https://www.capterra.com.sg/alternatives/179501/manageengine-service-desk-plus

> Explore the top alternatives to ManageEngine ServiceDesk Plus. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **JIRA Service Management** — 4.5/5 (770 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
   - [View profile](https://www.capterra.com.sg/software/138769/jira-service-management)
   - [Compare vs ManageEngine ServiceDesk Plus](https://www.capterra.com.sg/compare/138769/179501/jira-service-management/vs/manageengine-service-desk-plus)
2. **Zoho Desk** — 4.5/5 (2212 reviews) — Put customer service at the heart of your company. Make customers happier, agents more empowered, and your business healthier.
   - [View profile](https://www.capterra.com.sg/software/169505/zoho-desk)
   - [Compare vs ManageEngine ServiceDesk Plus](https://www.capterra.com.sg/compare/169505/179501/zoho-desk/vs/manageengine-service-desk-plus)
3. **Freshservice** — 4.5/5 (714 reviews) — Modernize IT support with Freshservice, an AI-native service desk that deflects tickets, speeds resolution, and uncomplicates IT.
   - [View profile](https://www.capterra.com.sg/software/132997/freshservice)
   - [Compare vs ManageEngine ServiceDesk Plus](https://www.capterra.com.sg/compare/132997/179501/freshservice/vs/manageengine-service-desk-plus)
4. **Freshdesk** — 4.5/5 (3425 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
   - [View profile](https://www.capterra.com.sg/software/124981/freshdesk)
   - [Compare vs ManageEngine ServiceDesk Plus](https://www.capterra.com.sg/compare/124981/179501/freshdesk/vs/manageengine-service-desk-plus)
5. **LiveAgent** — 4.7/5 (1781 reviews) — Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs ManageEngine ServiceDesk Plus](https://www.capterra.com.sg/compare/102188/179501/liveagent/vs/manageengine-service-desk-plus)
6. **Zendesk Suite** — 4.4/5 (4079 reviews) — Speed up resolution times and automate workflows with an AI-powered help desk software built for customer support, IT, and HR teams.
   - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
   - [Compare vs ManageEngine ServiceDesk Plus](https://www.capterra.com.sg/compare/164283/179501/zendesk/vs/manageengine-service-desk-plus)
7. **SysAid** — 4.5/5 (519 reviews) — SysAid is a robust IT Service Management (ITSM) platform powered by Agentic AI, automating the repetitive, time-consuming work.
   - [View profile](https://www.capterra.com.sg/software/107225/sysaid)
   - [Compare vs ManageEngine ServiceDesk Plus](https://www.capterra.com.sg/compare/107225/179501/sysaid/vs/manageengine-service-desk-plus)
8. **Zoho CRM** — 4.3/5 (6973 reviews) — CRM solution that helps businesses with sales force automation, process management, journey orchestration, marketing automation \& more.
   - [View profile](https://www.capterra.com.sg/software/155928/zoho-crm)
   - [Compare vs ManageEngine ServiceDesk Plus](https://www.capterra.com.sg/compare/155928/179501/zoho-crm/vs/manageengine-service-desk-plus)
9. **Dynamics 365** — 4.4/5 (5822 reviews) — Dynamics 365 offers integrated business management solution that automates financial, customer relationship and supply chain processes.
   - [View profile](https://www.capterra.com.sg/software/157279/dynamics-365)
   - [Compare vs ManageEngine ServiceDesk Plus](https://www.capterra.com.sg/compare/157279/179501/dynamics-365/vs/manageengine-service-desk-plus)
10. **Agile CRM** — 4.1/5 (524 reviews) — Agile CRM is a complete sales, marketing and service suite designed to let SMBs to sell and market like the Fortune 500.
    - [View profile](https://www.capterra.com.sg/software/135148/agile-crm)
    - [Compare vs ManageEngine ServiceDesk Plus](https://www.capterra.com.sg/compare/135148/179501/agile-crm/vs/manageengine-service-desk-plus)
11. **OTRS** — 4.4/5 (96 reviews) — Fully-managed help desk solution for delivering fast, efficient service.
    - [View profile](https://www.capterra.com.sg/software/127284/otrs)
    - [Compare vs ManageEngine ServiceDesk Plus](https://www.capterra.com.sg/compare/127284/179501/otrs/vs/manageengine-service-desk-plus)
12. **ServiceNow Customer Service Management** — 4.4/5 (152 reviews) — Automate and streamline processes to solve customer issues faster, decreasing your cost to serve and increasing customer loyalty.
    - [View profile](https://www.capterra.com.sg/software/192052/servicenow-customer-service-management)
    - [Compare vs ManageEngine ServiceDesk Plus](https://www.capterra.com.sg/compare/179501/192052/manageengine-service-desk-plus/vs/servicenow-customer-service-management)
13. **Bitrix24** — 4.2/5 (990 reviews) — Bitrix24 \#1 free helpdesk and contact center software that comes with CRM. Used by 15 million companies in cloud and on-premise.
    - [View profile](https://www.capterra.com.sg/software/113540/bitrix24)
    - [Compare vs ManageEngine ServiceDesk Plus](https://www.capterra.com.sg/compare/113540/179501/bitrix24/vs/manageengine-service-desk-plus)
14. **Issuetrak** — 4.6/5 (205 reviews) — Everything your help desk needs to triage and resolve tickets quickly and easily. Backed by industry-leading, 24/7, US-based support.
    - [View profile](https://www.capterra.com.sg/software/16499/issuetrak)
    - [Compare vs ManageEngine ServiceDesk Plus](https://www.capterra.com.sg/compare/16499/179501/issuetrak/vs/manageengine-service-desk-plus)
15. **NetSuite** — 4.2/5 (2041 reviews) — Web-based \& AI-powered enterprise resource planning (ERP) tool that gives businesses the visibility \& control needed to make decisions.
    - [View profile](https://www.capterra.com.sg/software/135757/netsuite)
    - [Compare vs ManageEngine ServiceDesk Plus](https://www.capterra.com.sg/compare/135757/179501/netsuite/vs/manageengine-service-desk-plus)

## Related Categories

- [Help Desk Software](https://www.capterra.com.sg/directory/30008/help-desk/software)
- [IT Asset Management Software](https://www.capterra.com.sg/directory/30077/it-asset-management/software)
- [IT Service Software](https://www.capterra.com.sg/directory/30672/it-service/software)
- [Issue Tracking Software](https://www.capterra.com.sg/directory/30675/issue-tracking/software)
- [ITSM Tools](https://www.capterra.com.sg/directory/30676/itsm/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/179501/manageengine-service-desk-plus)
- [View Product Profile](https://www.capterra.com.sg/software/179501/manageengine-service-desk-plus)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/179501/manageengine-service-desk-plus> |
| de-AT | <https://www.capterra.at/alternatives/179501/manageengine-service-desk-plus> |
| de-CH | <https://www.capterra.ch/alternatives/179501/manageengine-service-desk-plus> |
| en | <https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/179501/manageengine-service-desk-plus> |
| en-AU | <https://www.capterra.com.au/alternatives/179501/manageengine-service-desk-plus> |
| en-CA | <https://www.capterra.ca/alternatives/179501/manageengine-service-desk-plus> |
| en-GB | <https://www.capterra.co.uk/alternatives/179501/manageengine-service-desk-plus> |
| en-IE | <https://www.capterra.ie/alternatives/179501/manageengine-service-desk-plus> |
| en-IL | <https://www.capterra.co.il/alternatives/179501/manageengine-service-desk-plus> |
| en-IN | <https://www.capterra.in/alternatives/179501/manageengine-service-desk-plus> |
| en-NZ | <https://www.capterra.co.nz/alternatives/179501/manageengine-service-desk-plus> |
| en-SG | <https://www.capterra.com.sg/alternatives/179501/manageengine-service-desk-plus> |
| en-ZA | <https://www.capterra.co.za/alternatives/179501/manageengine-service-desk-plus> |
| es | <https://www.capterra.es/alternatives/179501/manageengine-service-desk-plus> |
| es-AR | <https://www.capterra.com.ar/alternatives/179501/manageengine-service-desk-plus> |
| es-CL | <https://www.capterra.cl/alternatives/179501/manageengine-service-desk-plus> |
| es-CO | <https://www.capterra.co/alternatives/179501/manageengine-service-desk-plus> |
| es-CR | <https://www.capterra.co.cr/alternatives/179501/manageengine-service-desk-plus> |
| es-DO | <https://www.capterra.do/alternatives/179501/manageengine-service-desk-plus> |
| es-EC | <https://www.capterra.ec/alternatives/179501/manageengine-service-desk-plus> |
| es-MX | <https://www.capterra.mx/alternatives/179501/manageengine-service-desk-plus> |
| es-PA | <https://www.capterra.com.pa/alternatives/179501/manageengine-service-desk-plus> |
| es-PE | <https://www.capterra.pe/alternatives/179501/manageengine-service-desk-plus> |
| fr | <https://www.capterra.fr/alternatives/179501/manageengine-service-desk-plus> |
| fr-BE | <https://fr.capterra.be/alternatives/179501/manageengine-service-desk-plus> |
| fr-CA | <https://fr.capterra.ca/alternatives/179501/manageengine-service-desk-plus> |
| fr-LU | <https://www.capterra.lu/alternatives/179501/manageengine-service-desk-plus> |
| it | <https://www.capterra.it/alternatives/179501/manageengine-service-desk-plus> |
| ja | <https://www.capterra.jp/alternatives/179501/manageengine-service-desk-plus> |
| nl | <https://www.capterra.nl/alternatives/179501/manageengine-service-desk-plus> |
| nl-BE | <https://www.capterra.be/alternatives/179501/manageengine-service-desk-plus> |
| pt | <https://www.capterra.com.br/alternatives/179501/manageengine-service-desk-plus> |
| pt-PT | <https://www.capterra.pt/alternatives/179501/manageengine-service-desk-plus> |
| sv | <https://www.capterra.se/alternatives/179501/manageengine-service-desk-plus> |

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