---
description: Get detailed information about Web Help Desk and how it can help you meet your business needs. Learn more about Web Help Desk price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Web Help Desk Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [Web Help Desk](/software/179421/web-help-desk) > [Web Help Desk Alternatives](https://www.capterra.com.sg/alternatives/179421/web-help-desk)

# Alternatives to Web Help Desk

Canonical: https://www.capterra.com.sg/alternatives/179421/web-help-desk

> Explore the top alternatives to Web Help Desk. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Atera** — 4.5/5 (446 reviews) — Introducing Robin: It cuts 40% of your IT workload, supports users 24/7, and acts like a personal AI technician.
   - [View profile](https://www.capterra.com.sg/software/144309/atera)
   - [Compare vs Web Help Desk](https://www.capterra.com.sg/compare/144309/179421/atera/vs/web-help-desk)
2. **JIRA Service Management** — 4.5/5 (763 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
   - [View profile](https://www.capterra.com.sg/software/138769/jira-service-management)
   - [Compare vs Web Help Desk](https://www.capterra.com.sg/compare/138769/179421/jira-service-management/vs/web-help-desk)
3. **ManageEngine ServiceDesk Plus** — 4.4/5 (227 reviews) — ServiceDesk Plus is an ITSM platform that helps IT teams design and deliver services faster through end-to-end workflow automations.
   - [View profile](https://www.capterra.com.sg/software/179501/manageengine-service-desk-plus)
   - [Compare vs Web Help Desk](https://www.capterra.com.sg/compare/179421/179501/web-help-desk/vs/manageengine-service-desk-plus)
4. **Freshdesk** — 4.5/5 (3409 reviews) — Freshdesk is a customer support software that helps businesses streamline support operations and enhance customer experiences.
   - [View profile](https://www.capterra.com.sg/software/124981/freshdesk)
   - [Compare vs Web Help Desk](https://www.capterra.com.sg/compare/124981/179421/freshdesk/vs/web-help-desk)
5. **Zoho Desk** — 4.5/5 (2211 reviews) — Cloud and mobile-based help desk software that enables businesses to deliver customer support and enhance service quality.
   - [View profile](https://www.capterra.com.sg/software/169505/zoho-desk)
   - [Compare vs Web Help Desk](https://www.capterra.com.sg/compare/169505/179421/zoho-desk/vs/web-help-desk)
6. **Freshservice** — 4.5/5 (685 reviews) — Freshservice is an AI-native platform unifying ITSM, ITOM, ITIM, and ESM to deliver proactive, seamless enterprise service experiences.
   - [View profile](https://www.capterra.com.sg/software/132997/freshservice)
   - [Compare vs Web Help Desk](https://www.capterra.com.sg/compare/132997/179421/freshservice/vs/web-help-desk)
7. **LiveAgent** — 4.7/5 (1753 reviews) — Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs Web Help Desk](https://www.capterra.com.sg/compare/102188/179421/liveagent/vs/web-help-desk)
8. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
   - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
   - [Compare vs Web Help Desk](https://www.capterra.com.sg/compare/164283/179421/zendesk/vs/web-help-desk)
9. **Milvus** — 4.8/5 (298 reviews) — Intelligent helpdesk and IT management system.
   - [View profile](https://www.capterra.com.sg/software/202528/milvus)
   - [Compare vs Web Help Desk](https://www.capterra.com.sg/compare/179421/202528/web-help-desk/vs/milvus)
10. **SysAid** — 4.5/5 (511 reviews) — Cloud-based IT service management (ITSM) platform powered by Agentic AI, automating the repetitive tasks and workflows, and more.
    - [View profile](https://www.capterra.com.sg/software/107225/sysaid)
    - [Compare vs Web Help Desk](https://www.capterra.com.sg/compare/107225/179421/sysaid/vs/web-help-desk)
11. **LiveChat** — 4.6/5 (1715 reviews) — AI-based solution that helps businesses automate support, boosts sales, and enhances satisfaction across multiple channels.
    - [View profile](https://www.capterra.com.sg/software/62194/livechat)
    - [Compare vs Web Help Desk](https://www.capterra.com.sg/compare/62194/179421/livechat/vs/web-help-desk)
12. **Supremo Remote Desktop** — 4.7/5 (447 reviews) — Supremo is an easy-to-use, secure, but affordable remote desktop software for Windows, macOS, iOS, Android, and Linux.
    - [View profile](https://www.capterra.com.sg/software/177094/supremo-remote-desktop)
    - [Compare vs Web Help Desk](https://www.capterra.com.sg/compare/177094/179421/supremo-remote-desktop/vs/web-help-desk)
13. **ServiceNow** — 4.5/5 (344 reviews) — CMDB solution that offers infrastructure visibility helping teams make informed decisions via an accurate record system.
    - [View profile](https://www.capterra.com.sg/software/152871/servicenow)
    - [Compare vs Web Help Desk](https://www.capterra.com.sg/compare/152871/179421/servicenow/vs/web-help-desk)
14. **TeamDynamix** — 4.4/5 (150 reviews) — TeamDynamix is a no-code ITSM/ESM/PPM solution with Conversational AI, enterprise integration, and advanced automation.
    - [View profile](https://www.capterra.com.sg/software/121317/teamdynamix)
    - [Compare vs Web Help Desk](https://www.capterra.com.sg/compare/121317/179421/teamdynamix/vs/web-help-desk)
15. **BOSSDesk** — 4.6/5 (139 reviews) — BOSSDesk is an award winning Help Desk, Service Desk, ITSM and asset management solution available for Cloud, On-Premise and mobile.
    - [View profile](https://www.capterra.com.sg/software/144825/boss-solutions)
    - [Compare vs Web Help Desk](https://www.capterra.com.sg/compare/144825/179421/boss-solutions/vs/web-help-desk)

## Related Categories

- [Help Desk Software](https://www.capterra.com.sg/directory/30008/help-desk/software)
- [ITSM Tools](https://www.capterra.com.sg/directory/30676/itsm/software)
- [IT Asset Management Software](https://www.capterra.com.sg/directory/30077/it-asset-management/software)
- [Task Management Software](https://www.capterra.com.sg/directory/10030/task-management/software)
- [Knowledge Base Software](https://www.capterra.com.sg/directory/32454/knowledge-base/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/179421/web-help-desk)
- [View Product Profile](https://www.capterra.com.sg/software/179421/web-help-desk)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/179421/web-help-desk> |
| de-AT | <https://www.capterra.at/alternatives/179421/web-help-desk> |
| de-CH | <https://www.capterra.ch/alternatives/179421/web-help-desk> |
| en | <https://www.capterra.com/p/179421/Web-Help-Desk/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/179421/web-help-desk> |
| en-AU | <https://www.capterra.com.au/alternatives/179421/web-help-desk> |
| en-CA | <https://www.capterra.ca/alternatives/179421/web-help-desk> |
| en-GB | <https://www.capterra.co.uk/alternatives/179421/web-help-desk> |
| en-IE | <https://www.capterra.ie/alternatives/179421/web-help-desk> |
| en-IL | <https://www.capterra.co.il/alternatives/179421/web-help-desk> |
| en-IN | <https://www.capterra.in/alternatives/179421/web-help-desk> |
| en-NZ | <https://www.capterra.co.nz/alternatives/179421/web-help-desk> |
| en-SG | <https://www.capterra.com.sg/alternatives/179421/web-help-desk> |
| en-ZA | <https://www.capterra.co.za/alternatives/179421/web-help-desk> |
| es | <https://www.capterra.es/alternatives/179421/web-help-desk> |
| es-AR | <https://www.capterra.com.ar/alternatives/179421/web-help-desk> |
| es-CL | <https://www.capterra.cl/alternatives/179421/web-help-desk> |
| es-CO | <https://www.capterra.co/alternatives/179421/web-help-desk> |
| es-CR | <https://www.capterra.co.cr/alternatives/179421/web-help-desk> |
| es-DO | <https://www.capterra.do/alternatives/179421/web-help-desk> |
| es-EC | <https://www.capterra.ec/alternatives/179421/web-help-desk> |
| es-MX | <https://www.capterra.mx/alternatives/179421/web-help-desk> |
| es-PA | <https://www.capterra.com.pa/alternatives/179421/web-help-desk> |
| es-PE | <https://www.capterra.pe/alternatives/179421/web-help-desk> |
| fr | <https://www.capterra.fr/alternatives/179421/web-help-desk> |
| fr-BE | <https://fr.capterra.be/alternatives/179421/web-help-desk> |
| fr-CA | <https://fr.capterra.ca/alternatives/179421/web-help-desk> |
| fr-LU | <https://www.capterra.lu/alternatives/179421/web-help-desk> |
| it | <https://www.capterra.it/alternatives/179421/web-help-desk> |
| ja | <https://www.capterra.jp/alternatives/179421/web-help-desk> |
| nl | <https://www.capterra.nl/alternatives/179421/web-help-desk> |
| nl-BE | <https://www.capterra.be/alternatives/179421/web-help-desk> |
| pt | <https://www.capterra.com.br/alternatives/179421/web-help-desk> |
| pt-PT | <https://www.capterra.pt/alternatives/179421/web-help-desk> |

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