---
description: Get detailed information about Web Help Desk and how it can help you meet your business needs. Learn more about Web Help Desk price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Web Help Desk Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Asset Tracking Software](/directory/30837/asset-tracking/software) > [Web Help Desk](/software/179421/web-help-desk) > [Web Help Desk Alternatives](https://www.capterra.com.sg/alternatives/179421/web-help-desk)

# Alternatives to Web Help Desk

Canonical: https://www.capterra.com.sg/alternatives/179421/web-help-desk

> Explore the top alternatives to Web Help Desk. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **ManageEngine ServiceDesk Plus** — 4.4/5 (234 reviews) — Track asset status, ownership, software and hardware details, financials, and more using ITAM in ServiceDesk Plus.
   - [View profile](https://www.capterra.com.sg/software/179501/manageengine-service-desk-plus)
   - [Compare vs Web Help Desk](https://www.capterra.com.sg/compare/179421/179501/web-help-desk/vs/manageengine-service-desk-plus)
2. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
   - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
   - [Compare vs Web Help Desk](https://www.capterra.com.sg/compare/164283/179421/zendesk/vs/web-help-desk)
3. **Freshdesk** — 4.5/5 (3486 reviews) — Cloud-based help desk that centralizes ticketing, omnichannel communication, workflow automation, and self-service tools for customer.
   - [View profile](https://www.capterra.com.sg/software/124981/freshdesk)
   - [Compare vs Web Help Desk](https://www.capterra.com.sg/compare/124981/179421/freshdesk/vs/web-help-desk)
4. **Freshservice** — 4.6/5 (803 reviews) — Freshservice is an AI-native platform unifying ITSM, ITOM, ITIM, and ESM to deliver proactive, seamless enterprise service experiences.
   - [View profile](https://www.capterra.com.sg/software/132997/freshservice)
   - [Compare vs Web Help Desk](https://www.capterra.com.sg/compare/132997/179421/freshservice/vs/web-help-desk)
5. **Milvus** — 4.8/5 (298 reviews) — A unified Help Desk, Service Desk, and IT management platform integrating omnichannel support, smart inventory, and AI for MSPs and IT
   - [View profile](https://www.capterra.com.sg/software/202528/milvus)
   - [Compare vs Web Help Desk](https://www.capterra.com.sg/compare/179421/202528/web-help-desk/vs/milvus)
6. **LiveAgent** — 4.7/5 (1789 reviews) — Cloud-based customer service platform with live chat, AI chatbot, email ticketing, built-in call center, and social media support.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs Web Help Desk](https://www.capterra.com.sg/compare/102188/179421/liveagent/vs/web-help-desk)
7. **JIRA Service Management** — 4.5/5 (779 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
   - [View profile](https://www.capterra.com.sg/software/138769/jira-service-management)
   - [Compare vs Web Help Desk](https://www.capterra.com.sg/compare/138769/179421/jira-service-management/vs/web-help-desk)
8. **SysAid** — 4.5/5 (523 reviews) — AI that gets IT work done, not just answers questions. SysAid resolves incidents, fulfills requests, and acts on its own.
   - [View profile](https://www.capterra.com.sg/software/107225/sysaid)
   - [Compare vs Web Help Desk](https://www.capterra.com.sg/compare/107225/179421/sysaid/vs/web-help-desk)
9. **LiveChat** — 4.6/5 (1728 reviews) — AI-based solution that helps businesses automate support, boosts sales, and enhances satisfaction across multiple channels.
   - [View profile](https://www.capterra.com.sg/software/62194/livechat)
   - [Compare vs Web Help Desk](https://www.capterra.com.sg/compare/62194/179421/livechat/vs/web-help-desk)
10. **Zoho Desk** — 4.5/5 (2216 reviews) — Cloud-based help desk that unifies email, chat, phone, and social support into one workspace with automation and self-service tools.
    - [View profile](https://www.capterra.com.sg/software/169505/zoho-desk)
    - [Compare vs Web Help Desk](https://www.capterra.com.sg/compare/169505/179421/zoho-desk/vs/web-help-desk)
11. **ServiceNow** — 4.5/5 (361 reviews) — CMDB solution that offers infrastructure visibility helping teams make informed decisions via an accurate record system.
    - [View profile](https://www.capterra.com.sg/software/152871/servicenow)
    - [Compare vs Web Help Desk](https://www.capterra.com.sg/compare/152871/179421/servicenow/vs/web-help-desk)
12. **BOSSDesk** — 4.7/5 (145 reviews) — BOSSDesk is an award winning Help Desk, Service Desk, ITSM and asset management solution available for Cloud, On-Premise and mobile.
    - [View profile](https://www.capterra.com.sg/software/144825/boss-solutions)
    - [Compare vs Web Help Desk](https://www.capterra.com.sg/compare/144825/179421/boss-solutions/vs/web-help-desk)
13. **TeamDynamix** — 4.4/5 (170 reviews) — TeamDynamix is a no-code ITSM solution that offers integrated IT Asset Management (ITAM) for software and hardware usage tracking.
    - [View profile](https://www.capterra.com.sg/software/121317/teamdynamix)
    - [Compare vs Web Help Desk](https://www.capterra.com.sg/compare/121317/179421/teamdynamix/vs/web-help-desk)
14. **Raiseaticket** — 4.7/5 (48 reviews) — The cloud-based free helpdesk solution that's powerful, insightful and easy to use - free to keep, with no trial period and no expiry.
    - [View profile](https://www.capterra.com.sg/software/182383/raiseaticket)
    - [Compare vs Web Help Desk](https://www.capterra.com.sg/compare/179421/182383/web-help-desk/vs/raiseaticket)
15. **Remote Monitoring and Management** — 4.5/5 (461 reviews) — Cloud-based IT management platform combining RMM, PSA, helpdesk, patch management, remote access, and billing in one place.
    - [View profile](https://www.capterra.com.sg/software/144309/atera)
    - [Compare vs Web Help Desk](https://www.capterra.com.sg/compare/144309/179421/atera/vs/web-help-desk)

## Related Categories

- [Asset Tracking Software](https://www.capterra.com.sg/directory/30837/asset-tracking/software)
- [Help Desk Software](https://www.capterra.com.sg/directory/30008/help-desk/software)
- [ITSM Tools](https://www.capterra.com.sg/directory/30676/itsm/software)
- [IT Asset Management Software](https://www.capterra.com.sg/directory/30077/it-asset-management/software)
- [Task Management Software](https://www.capterra.com.sg/directory/10030/task-management/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/179421/web-help-desk)
- [View Product Profile](https://www.capterra.com.sg/software/179421/web-help-desk)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/179421/web-help-desk> |
| de-AT | <https://www.capterra.at/alternatives/179421/web-help-desk> |
| de-CH | <https://www.capterra.ch/alternatives/179421/web-help-desk> |
| en | <https://www.capterra.com/p/179421/Web-Help-Desk/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/179421/web-help-desk> |
| en-AU | <https://www.capterra.com.au/alternatives/179421/web-help-desk> |
| en-CA | <https://www.capterra.ca/alternatives/179421/web-help-desk> |
| en-GB | <https://www.capterra.co.uk/alternatives/179421/web-help-desk> |
| en-IE | <https://www.capterra.ie/alternatives/179421/web-help-desk> |
| en-IL | <https://www.capterra.co.il/alternatives/179421/web-help-desk> |
| en-IN | <https://www.capterra.in/alternatives/179421/web-help-desk> |
| en-NZ | <https://www.capterra.co.nz/alternatives/179421/web-help-desk> |
| en-SG | <https://www.capterra.com.sg/alternatives/179421/web-help-desk> |
| en-ZA | <https://www.capterra.co.za/alternatives/179421/web-help-desk> |
| es | <https://www.capterra.es/alternatives/179421/web-help-desk> |
| es-AR | <https://www.capterra.com.ar/alternatives/179421/web-help-desk> |
| es-CL | <https://www.capterra.cl/alternatives/179421/web-help-desk> |
| es-CO | <https://www.capterra.co/alternatives/179421/web-help-desk> |
| es-CR | <https://www.capterra.co.cr/alternatives/179421/web-help-desk> |
| es-DO | <https://www.capterra.do/alternatives/179421/web-help-desk> |
| es-EC | <https://www.capterra.ec/alternatives/179421/web-help-desk> |
| es-MX | <https://www.capterra.mx/alternatives/179421/web-help-desk> |
| es-PA | <https://www.capterra.com.pa/alternatives/179421/web-help-desk> |
| es-PE | <https://www.capterra.pe/alternatives/179421/web-help-desk> |
| fr | <https://www.capterra.fr/alternatives/179421/web-help-desk> |
| fr-BE | <https://fr.capterra.be/alternatives/179421/web-help-desk> |
| fr-CA | <https://fr.capterra.ca/alternatives/179421/web-help-desk> |
| fr-LU | <https://www.capterra.lu/alternatives/179421/web-help-desk> |
| it | <https://www.capterra.it/alternatives/179421/web-help-desk> |
| ja | <https://www.capterra.jp/alternatives/179421/web-help-desk> |
| nl | <https://www.capterra.nl/alternatives/179421/web-help-desk> |
| nl-BE | <https://www.capterra.be/alternatives/179421/web-help-desk> |
| pt | <https://www.capterra.com.br/alternatives/179421/web-help-desk> |
| pt-PT | <https://www.capterra.pt/alternatives/179421/web-help-desk> |

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