---
description: Get detailed information about Cention and how it can help you meet your business needs. Learn more about Cention price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Cention Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [Cention](/software/179156/cention-contact-center) > [Cention Alternatives](https://www.capterra.com.sg/alternatives/179156/cention-contact-center)

# Alternatives to Cention

Canonical: https://www.capterra.com.sg/alternatives/179156/cention-contact-center

> Explore the top alternatives to Cention. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **LiveAgent** — 4.7/5 (1789 reviews) — Award-winning call center and help desk software with AI features, easy to use from day one. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs Cention](https://www.capterra.com.sg/compare/102188/179156/liveagent/vs/cention-contact-center)
2. **Salesforce Service Cloud** — 4.5/5 (832 reviews) — Save time and reduce costs with innovations that reimagine your customer relationships.
   - [View profile](https://www.capterra.com.sg/software/136189/salesforce)
   - [Compare vs Cention](https://www.capterra.com.sg/compare/136189/179156/salesforce/vs/cention-contact-center)
3. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk offers a fully integrated call center built right into its support platform.
   - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
   - [Compare vs Cention](https://www.capterra.com.sg/compare/164283/179156/zendesk/vs/cention-contact-center)
4. **Bitrix24** — 4.2/5 (1005 reviews) — Bitrix24 is the world’s leading call center and CRM software. More than 15 million companies use our platform every day.
   - [View profile](https://www.capterra.com.sg/software/113540/bitrix24)
   - [Compare vs Cention](https://www.capterra.com.sg/compare/113540/179156/bitrix24/vs/cention-contact-center)
5. **NiCE CXone** — 4.2/5 (582 reviews) — Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
   - [View profile](https://www.capterra.com.sg/software/134775/incontact-call-center-software)
   - [Compare vs Cention](https://www.capterra.com.sg/compare/134775/179156/incontact-call-center-software/vs/cention-contact-center)
6. **Zoho Desk** — 4.5/5 (2216 reviews) — Hook up your customer service number with Zoho Desk, make/receive calls in-app, and automate your telephony operations.
   - [View profile](https://www.capterra.com.sg/software/169505/zoho-desk)
   - [Compare vs Cention](https://www.capterra.com.sg/compare/169505/179156/zoho-desk/vs/cention-contact-center)
7. **Sprinklr** — 4.2/5 (94 reviews) — Unify every customer conversation across 30+ channels with Sprinklr's AI-native contact center. Resolve faster and cut costs.
   - [View profile](https://www.capterra.com.sg/software/131274/sprinklr-platform)
   - [Compare vs Cention](https://www.capterra.com.sg/compare/131274/179156/sprinklr-platform/vs/cention-contact-center)
8. **Agile CRM** — 4.1/5 (526 reviews) — Agile CRM is a complete sales, marketing and service suite designed to let SMBs to sell and market like the Fortune 500.
   - [View profile](https://www.capterra.com.sg/software/135148/agile-crm)
   - [Compare vs Cention](https://www.capterra.com.sg/compare/135148/179156/agile-crm/vs/cention-contact-center)
9. **Genesys Cloud CX** — 4.3/5 (269 reviews) — Genesys Cloud makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement.
   - [View profile](https://www.capterra.com.sg/software/21409/genesys-cloud)
   - [Compare vs Cention](https://www.capterra.com.sg/compare/21409/179156/genesys-cloud/vs/cention-contact-center)
10. **Five9** — 4.2/5 (487 reviews) — Cloud Contact Center with Practical AI- Inbound, Outbound, ACD, IVR, Predictive Dialer, Chat, Call Recording, and CRM Integrations.
    - [View profile](https://www.capterra.com.sg/software/132405/five9)
    - [Compare vs Cention](https://www.capterra.com.sg/compare/132405/179156/five9/vs/cention-contact-center)
11. **FocalScope** — 5.0/5 (28 reviews) — Help Desk Software with email, live chat, Facebook, WhatsApp, SMS, KB, Phone, SLA, reporting. Run in Cloud or Inhouse. Trusted by DHL.
    - [View profile](https://www.capterra.com.sg/software/127118/focalscope)
    - [Compare vs Cention](https://www.capterra.com.sg/compare/127118/179156/focalscope/vs/cention-contact-center)
12. **Front** — 4.5/5 (291 reviews) — Customer service software platform that helps businesses streamline collaboration, client communication, email management, and more.
    - [View profile](https://www.capterra.com.sg/software/132901/front)
    - [Compare vs Cention](https://www.capterra.com.sg/compare/132901/179156/front/vs/cention-contact-center)
13. **ServiceNow Customer Service Management** — 4.4/5 (153 reviews) — Automate and streamline processes to solve customer issues faster, decreasing your cost to serve and increasing customer loyalty.
    - [View profile](https://www.capterra.com.sg/software/192052/servicenow-customer-service-management)
    - [Compare vs Cention](https://www.capterra.com.sg/compare/179156/192052/cention-contact-center/vs/servicenow-customer-service-management)
14. **LiveChat** — 4.6/5 (1728 reviews) — AI-based solution that helps businesses automate support, boosts sales, and enhances satisfaction across multiple channels.
    - [View profile](https://www.capterra.com.sg/software/62194/livechat)
    - [Compare vs Cention](https://www.capterra.com.sg/compare/62194/179156/livechat/vs/cention-contact-center)
15. **TeamSupport** — 4.5/5 (850 reviews) — Cloud-based B2B customer support platform with ticketing, AI-assisted replies, sentiment tracking, and customer distress alerts.
    - [View profile](https://www.capterra.com.sg/software/87908/teamsupport)
    - [Compare vs Cention](https://www.capterra.com.sg/compare/87908/179156/teamsupport/vs/cention-contact-center)

## Related Categories

- [Call Centre Software](https://www.capterra.com.sg/directory/30007/call-center/software)
- [Customer Service Software](https://www.capterra.com.sg/directory/22/customer-service/software)
- [Complaint Management Software](https://www.capterra.com.sg/directory/30674/complaint-management/software)
- [Issue Tracking Software](https://www.capterra.com.sg/directory/30675/issue-tracking/software)
- [Live Chat Software](https://www.capterra.com.sg/directory/30797/live-chat/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/179156/cention-contact-center)
- [View Product Profile](https://www.capterra.com.sg/software/179156/cention-contact-center)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/179156/Cention-Contact-Center/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/179156/cention-contact-center> |
| en-AU | <https://www.capterra.com.au/alternatives/179156/cention-contact-center> |
| en-CA | <https://www.capterra.ca/alternatives/179156/cention-contact-center> |
| en-GB | <https://www.capterra.co.uk/alternatives/179156/cention-contact-center> |
| en-IE | <https://www.capterra.ie/alternatives/179156/cention-contact-center> |
| en-IL | <https://www.capterra.co.il/alternatives/179156/cention-contact-center> |
| en-IN | <https://www.capterra.in/alternatives/179156/cention-contact-center> |
| en-NZ | <https://www.capterra.co.nz/alternatives/179156/cention-contact-center> |
| en-SG | <https://www.capterra.com.sg/alternatives/179156/cention-contact-center> |
| en-ZA | <https://www.capterra.co.za/alternatives/179156/cention-contact-center> |

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