---
description: Get detailed information about SmileBack and how it can help you meet your business needs. Learn more about SmileBack price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SmileBack Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Satisfaction Software](/directory/30541/customer-satisfaction/software) > [SmileBack](/software/178951/smileback) > [SmileBack Alternatives](https://www.capterra.com.sg/alternatives/178951/smileback)

# Alternatives to SmileBack

Canonical: https://www.capterra.com.sg/alternatives/178951/smileback

> Explore the top alternatives to SmileBack. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Typeform** — 4.7/5 (964 reviews) — Understand how customers feel with surveys, real-time insights, and AI that surfaces trends and next steps.
   - [View profile](https://www.capterra.com.sg/software/137289/typeform)
   - [Compare vs SmileBack](https://www.capterra.com.sg/compare/137289/178951/typeform/vs/smileback)
2. **SurveyMonkey** — 4.6/5 (10455 reviews) — Improve customer satisfaction with AI-powered surveys \& analytics. Track CSAT \& NPS, uncover drivers, \& act fast with 200+ integrations
   - [View profile](https://www.capterra.com.sg/software/32728/surveymonkey)
   - [Compare vs SmileBack](https://www.capterra.com.sg/compare/32728/178951/surveymonkey/vs/smileback)
3. **Trustpilot** — 4.5/5 (1204 reviews) — A customer review management tool that brings businesses and consumers together through reviews.
   - [View profile](https://www.capterra.com.sg/software/169618/trustpilot)
   - [Compare vs SmileBack](https://www.capterra.com.sg/compare/169618/178951/trustpilot/vs/smileback)
4. **Jotform** — 4.7/5 (2885 reviews) — Easily collect and track powerful customer satisfaction data with Jotform Enterprise.
   - [View profile](https://www.capterra.com.sg/software/158456/jotform-4-0)
   - [Compare vs SmileBack](https://www.capterra.com.sg/compare/158456/178951/jotform-4-0/vs/smileback)
5. **LiveAgent** — 4.7/5 (1781 reviews) — Start for Free with LiveAgent and provide excellent customer service with the ultimate help desk solution for companies of all sizes.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs SmileBack](https://www.capterra.com.sg/compare/102188/178951/liveagent/vs/smileback)
6. **Survicate** — 4.6/5 (99 reviews) — Collect, analyze, and act on customer feedback across channels with Survicate. Use AI, 40+ native integrations, translations, and more.
   - [View profile](https://www.capterra.com.sg/software/132914/survicate)
   - [Compare vs SmileBack](https://www.capterra.com.sg/compare/132914/178951/survicate/vs/smileback)
7. **Zendesk Suite** — 4.4/5 (4079 reviews) — Increase customer satisfaction with self-service tools that help customers find the answers they need.
   - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
   - [Compare vs SmileBack](https://www.capterra.com.sg/compare/164283/178951/zendesk/vs/smileback)
8. **Tidio** — 4.7/5 (590 reviews) — Tidio is a customer experience software suite comprising live chat, help desk, chatbot, and conversational AI agent features.
   - [View profile](https://www.capterra.com.sg/software/144040/tidio-chat)
   - [Compare vs SmileBack](https://www.capterra.com.sg/compare/144040/178951/tidio-chat/vs/smileback)
9. **Screeb** — 4.5/5 (42 reviews) — We help companies to understand, ask, engage and guide their users, all in one place.
   - [View profile](https://www.capterra.com.sg/software/1021951/screeb)
   - [Compare vs SmileBack](https://www.capterra.com.sg/compare/178951/1021951/smileback/vs/screeb)
10. **ReputationStacker** — 4.9/5 (43 reviews) — ReputationStacker helps you collect customer feedback automatically, turn it into actionable insights, \& improve satisfaction at scale.
    - [View profile](https://www.capterra.com.sg/software/160682/reputationstacker)
    - [Compare vs SmileBack](https://www.capterra.com.sg/compare/160682/178951/reputationstacker/vs/smileback)
11. **HelpDesk** — 4.6/5 (180 reviews) — HelpDesk is an online ticketing system designed to simplify your teams work. Provide outstanding customer support. Effortlessly.
    - [View profile](https://www.capterra.com.sg/software/185973/helpdesk)
    - [Compare vs SmileBack](https://www.capterra.com.sg/compare/178951/185973/smileback/vs/helpdesk)
12. **Swell** — 4.6/5 (357 reviews) — Swell helps you keep a pulse on your patients and earn glowing reviews that grow your practice.
    - [View profile](https://www.capterra.com.sg/software/172802/swell)
    - [Compare vs SmileBack](https://www.capterra.com.sg/compare/172802/178951/swell/vs/smileback)
13. **Weave** — 4.3/5 (669 reviews) — Appointment scheduling solution that helps businesses manage bookings, reminders, payments, email marketing, reviews and more.
    - [View profile](https://www.capterra.com.sg/software/141842/weave)
    - [Compare vs SmileBack](https://www.capterra.com.sg/compare/141842/178951/weave/vs/smileback)
14. **Intercom** — 4.5/5 (1133 reviews) — Intercom is an AI platform that combines an AI agent with a helpdesk to deliver efficient customer experiences.
    - [View profile](https://www.capterra.com.sg/software/134347/intercom)
    - [Compare vs SmileBack](https://www.capterra.com.sg/compare/134347/178951/intercom/vs/smileback)
15. **Zoho Survey** — 4.6/5 (451 reviews) — Zoho Survey helps create surveys, gather feedback, conduct research, and gain insights to improve business decisions.
    - [View profile](https://www.capterra.com.sg/software/131426/zoho-survey)
    - [Compare vs SmileBack](https://www.capterra.com.sg/compare/131426/178951/zoho-survey/vs/smileback)

## Related Categories

- [Customer Satisfaction Software](https://www.capterra.com.sg/directory/30541/customer-satisfaction/software)
- [Customer Experience Software](https://www.capterra.com.sg/directory/30671/customer-experience/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/178951/smileback)
- [View Product Profile](https://www.capterra.com.sg/software/178951/smileback)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/178951/smileback> |
| de-AT | <https://www.capterra.at/alternatives/178951/smileback> |
| de-CH | <https://www.capterra.ch/alternatives/178951/smileback> |
| en | <https://www.capterra.com/p/178951/SmileBack/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/178951/smileback> |
| en-AU | <https://www.capterra.com.au/alternatives/178951/smileback> |
| en-CA | <https://www.capterra.ca/alternatives/178951/smileback> |
| en-GB | <https://www.capterra.co.uk/alternatives/178951/smileback> |
| en-IE | <https://www.capterra.ie/alternatives/178951/smileback> |
| en-IL | <https://www.capterra.co.il/alternatives/178951/smileback> |
| en-IN | <https://www.capterra.in/alternatives/178951/smileback> |
| en-NZ | <https://www.capterra.co.nz/alternatives/178951/smileback> |
| en-SG | <https://www.capterra.com.sg/alternatives/178951/smileback> |
| en-ZA | <https://www.capterra.co.za/alternatives/178951/smileback> |
| es | <https://www.capterra.es/alternatives/178951/smileback> |
| es-AR | <https://www.capterra.com.ar/alternatives/178951/smileback> |
| es-CL | <https://www.capterra.cl/alternatives/178951/smileback> |
| es-CO | <https://www.capterra.co/alternatives/178951/smileback> |
| es-CR | <https://www.capterra.co.cr/alternatives/178951/smileback> |
| es-DO | <https://www.capterra.do/alternatives/178951/smileback> |
| es-EC | <https://www.capterra.ec/alternatives/178951/smileback> |
| es-MX | <https://www.capterra.mx/alternatives/178951/smileback> |
| es-PA | <https://www.capterra.com.pa/alternatives/178951/smileback> |
| es-PE | <https://www.capterra.pe/alternatives/178951/smileback> |
| fr | <https://www.capterra.fr/alternatives/178951/smileback> |
| fr-BE | <https://fr.capterra.be/alternatives/178951/smileback> |
| fr-CA | <https://fr.capterra.ca/alternatives/178951/smileback> |
| fr-LU | <https://www.capterra.lu/alternatives/178951/smileback> |
| it | <https://www.capterra.it/alternatives/178951/smileback> |
| nl | <https://www.capterra.nl/alternatives/178951/smileback> |
| nl-BE | <https://www.capterra.be/alternatives/178951/smileback> |
| pt | <https://www.capterra.com.br/alternatives/178951/smileback> |
| pt-PT | <https://www.capterra.pt/alternatives/178951/smileback> |

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