---
description: Get detailed information about Quadient Customer Journey Mapping and how it can help you meet your business needs. Learn more about Quadient Customer Journey Mapping price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Quadient Customer Journey Mapping Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Journey Mapping Tools](/directory/31537/customer-journey-mapping-tools/software) > [Quadient Customer Journey Mapping](/software/178349/customer-journey-mapping) > [Quadient Customer Journey Mapping Alternatives](https://www.capterra.com.sg/alternatives/178349/customer-journey-mapping)

# Alternatives to Quadient Customer Journey Mapping

Canonical: https://www.capterra.com.sg/alternatives/178349/customer-journey-mapping

> Explore the top alternatives to Quadient Customer Journey Mapping. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Hotjar** — 4.6/5 (545 reviews) — Use Hotjar to understand how users behave and what they feel at each step of their journey.
   - [View profile](https://www.capterra.com.sg/software/163516/hotjar)
   - [Compare vs Quadient Customer Journey Mapping](https://www.capterra.com.sg/compare/163516/178349/hotjar/vs/customer-journey-mapping)
2. **Lucky Orange** — 4.7/5 (268 reviews) — Website optimization tools used by 500,000+ sites worldwide. Heatmaps, recordings, surveys, live chat and more included in every plan.
   - [View profile](https://www.capterra.com.sg/software/150695/lucky-orange)
   - [Compare vs Quadient Customer Journey Mapping](https://www.capterra.com.sg/compare/150695/178349/lucky-orange/vs/customer-journey-mapping)
3. **Microsoft Clarity** — 4.8/5 (57 reviews) — Clarity is a free, easy-to-use tool that help you understand how real people actually use your site.
   - [View profile](https://www.capterra.com.sg/software/1018691/microsoft-clarity)
   - [Compare vs Quadient Customer Journey Mapping](https://www.capterra.com.sg/compare/178349/1018691/customer-journey-mapping/vs/microsoft-clarity)
4. **cxomni** — 4.7/5 (7 reviews) — cxomni is a leading Journey Management platform combining mapping, analytics, and AI to optimize experiences and drive improvements.
   - [View profile](https://www.capterra.com.sg/software/184137/cx-omni-cxm-cloud)
   - [Compare vs Quadient Customer Journey Mapping](https://www.capterra.com.sg/compare/178349/184137/customer-journey-mapping/vs/cx-omni-cxm-cloud)
5. **Pendo** — 4.5/5 (238 reviews) — Use Pendo's customer journey analytics to learn how customers move through workflows, then take action to improve the user experience.
   - [View profile](https://www.capterra.com.sg/software/151951/pendo-platform)
   - [Compare vs Quadient Customer Journey Mapping](https://www.capterra.com.sg/compare/151951/178349/pendo-platform/vs/customer-journey-mapping)
6. **Smaply** — 4.4/5 (20 reviews) — Create journey management systems visualizing opportunities and pain points. Connect them and share maps with peers and clients.
   - [View profile](https://www.capterra.com.sg/software/177161/smaply)
   - [Compare vs Quadient Customer Journey Mapping](https://www.capterra.com.sg/compare/177161/178349/smaply/vs/customer-journey-mapping)
7. **UXPressia** — 4.8/5 (80 reviews) — A customer journey mapping platform for personas, journeys, and service blueprints, with AI to speed up the work.
   - [View profile](https://www.capterra.com.sg/software/172668/uxpressia)
   - [Compare vs Quadient Customer Journey Mapping](https://www.capterra.com.sg/compare/172668/178349/uxpressia/vs/customer-journey-mapping)
8. **BlueConic** — 4.2/5 (17 reviews) — BlueConic turns first-party data into real-time revenue decisions — coordinating every channel from acquisition through retention.
   - [View profile](https://www.capterra.com.sg/software/148284/blueconic)
   - [Compare vs Quadient Customer Journey Mapping](https://www.capterra.com.sg/compare/148284/178349/blueconic/vs/customer-journey-mapping)
9. **Fullstory** — 4.6/5 (67 reviews) — Cloud-based behavioral data platform with session replay, heatmaps, conversion funnels, in-app guides, surveys, and data warehouse.
   - [View profile](https://www.capterra.com.sg/software/153721/fullstory)
   - [Compare vs Quadient Customer Journey Mapping](https://www.capterra.com.sg/compare/153721/178349/fullstory/vs/customer-journey-mapping)
10. **Heap** — 4.5/5 (42 reviews) — Heap is the only solution that shows you every action by every user on your product or site, then gives insight on what to fix and how.
    - [View profile](https://www.capterra.com.sg/software/147216/heap)
    - [Compare vs Quadient Customer Journey Mapping](https://www.capterra.com.sg/compare/147216/178349/heap/vs/customer-journey-mapping)
11. **Jotform** — 4.7/5 (2927 reviews) — Ideal for businesses of all sizes, it is a form building tool that helps users create survey forms while also reviewing submissions.
    - [View profile](https://www.capterra.com.sg/software/158456/jotform-4-0)
    - [Compare vs Quadient Customer Journey Mapping](https://www.capterra.com.sg/compare/158456/178349/jotform-4-0/vs/customer-journey-mapping)
12. **Freshdesk** — 4.5/5 (3486 reviews) — Cloud-based help desk that centralizes ticketing, omnichannel communication, workflow automation, and self-service tools for customer.
    - [View profile](https://www.capterra.com.sg/software/124981/freshdesk)
    - [Compare vs Quadient Customer Journey Mapping](https://www.capterra.com.sg/compare/124981/178349/freshdesk/vs/customer-journey-mapping)
13. **LiveAgent** — 4.7/5 (1789 reviews) — Cloud-based customer service platform with live chat, AI chatbot, email ticketing, built-in call center, and social media support.
    - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
    - [Compare vs Quadient Customer Journey Mapping](https://www.capterra.com.sg/compare/102188/178349/liveagent/vs/customer-journey-mapping)
14. **Weave** — 4.4/5 (697 reviews) — Appointment scheduling solution that helps businesses manage bookings, reminders, payments, email marketing, reviews and more.
    - [View profile](https://www.capterra.com.sg/software/141842/weave)
    - [Compare vs Quadient Customer Journey Mapping](https://www.capterra.com.sg/compare/141842/178349/weave/vs/customer-journey-mapping)
15. **Typeform** — 4.7/5 (982 reviews) — Create beautiful, conversational forms with logic, branding, and AI. Built to boost completion rates and collect better data.
    - [View profile](https://www.capterra.com.sg/software/137289/typeform)
    - [Compare vs Quadient Customer Journey Mapping](https://www.capterra.com.sg/compare/137289/178349/typeform/vs/customer-journey-mapping)

## Related Categories

- [Customer Journey Mapping Tools](https://www.capterra.com.sg/directory/31537/customer-journey-mapping-tools/software)
- [Customer Experience Software](https://www.capterra.com.sg/directory/30671/customer-experience/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/178349/customer-journey-mapping)
- [View Product Profile](https://www.capterra.com.sg/software/178349/customer-journey-mapping)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/178349/Customer-Journey-Mapping/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/178349/customer-journey-mapping> |
| en-AU | <https://www.capterra.com.au/alternatives/178349/customer-journey-mapping> |
| en-CA | <https://www.capterra.ca/alternatives/178349/customer-journey-mapping> |
| en-GB | <https://www.capterra.co.uk/alternatives/178349/customer-journey-mapping> |
| en-IE | <https://www.capterra.ie/alternatives/178349/customer-journey-mapping> |
| en-IL | <https://www.capterra.co.il/alternatives/178349/customer-journey-mapping> |
| en-IN | <https://www.capterra.in/alternatives/178349/customer-journey-mapping> |
| en-NZ | <https://www.capterra.co.nz/alternatives/178349/customer-journey-mapping> |
| en-SG | <https://www.capterra.com.sg/alternatives/178349/customer-journey-mapping> |
| en-ZA | <https://www.capterra.co.za/alternatives/178349/customer-journey-mapping> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Quadient Customer Journey Mapping","description":"See our list of Quadient Customer Journey Mapping alternatives on Capterra Singapore. Filter them by price, features, and ratings to make the best decision for your business. We provide detailed information on software along with verified reviews.","url":"https://www.capterra.com.sg/alternatives/178349/customer-journey-mapping","about":{"@id":"https://www.capterra.com.sg/alternatives/178349/customer-journey-mapping#software"},"breadcrumb":{"@id":"https://www.capterra.com.sg/alternatives/178349/customer-journey-mapping#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.com.sg/alternatives/178349/customer-journey-mapping#webpage","isPartOf":{"@id":"https://www.capterra.com.sg/#website"},"mainEntity":{"@id":"https://www.capterra.com.sg/alternatives/178349/customer-journey-mapping#software"},"inLanguage":"en-SG","publisher":{"@id":"https://www.capterra.com.sg/#organization"}},{"name":"Quadient Customer Journey Mapping","url":"https://www.capterra.com.sg/software/178349/customer-journey-mapping","@type":"SoftwareApplication","@id":"https://www.capterra.com.sg/software/178349/customer-journey-mapping#software","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":2,"ratingValue":4.0}},{"@type":"BreadcrumbList","@id":"https://www.capterra.com.sg/alternatives/178349/customer-journey-mapping#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Journey Mapping Tools","position":2,"item":"/directory/31537/customer-journey-mapping-tools/software","@type":"ListItem"},{"name":"Quadient Customer Journey Mapping","position":3,"item":"/software/178349/customer-journey-mapping","@type":"ListItem"},{"name":"Quadient Customer Journey Mapping Alternatives","position":4,"item":"https://www.capterra.com.sg/alternatives/178349/customer-journey-mapping","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Quadient Customer Journey Mapping Alternatives - Capterra Singapore 2026","@context":"https://schema.org","@type":"ItemList","@id":"https://www.capterra.com.sg/alternatives/178349/customer-journey-mapping#itemlist","itemListElement":[{"name":"Hotjar","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7bcee124-a7a0-4da1-85bc-1cdfb836998f.jpeg","url":"https://www.capterra.com.sg/software/163516/hotjar","@type":"ListItem"},{"name":"Lucky Orange","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ac4deb58-5026-4132-ad54-33930c8c09d4.png","url":"https://www.capterra.com.sg/software/150695/lucky-orange","@type":"ListItem"},{"name":"Microsoft Clarity","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/da96fad9-089b-48e3-a7ca-f2e17f00c972.png","url":"https://www.capterra.com.sg/software/1018691/microsoft-clarity","@type":"ListItem"},{"name":"cxomni","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0a0307be-dcf1-4073-8db8-8d042796b3ac.jpeg","url":"https://www.capterra.com.sg/software/184137/cx-omni-cxm-cloud","@type":"ListItem"},{"name":"Pendo","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1e5c39a4-597b-49b5-90a1-1fb73392ac96.png","url":"https://www.capterra.com.sg/software/151951/pendo-platform","@type":"ListItem"},{"name":"Smaply","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9b553e2d-3533-4eda-85f4-f89f9f838682.png","url":"https://www.capterra.com.sg/software/177161/smaply","@type":"ListItem"},{"name":"UXPressia","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8a70f63d-2a58-4fa9-851e-97a2ea9edbcf.png","url":"https://www.capterra.com.sg/software/172668/uxpressia","@type":"ListItem"},{"name":"BlueConic","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5aff9c36-fd28-46fb-a1a8-b383fa1a19eb.png","url":"https://www.capterra.com.sg/software/148284/blueconic","@type":"ListItem"},{"name":"Fullstory","position":9,"image":"https://images.g2crowd.com/uploads/product/image/7c9a73590d298181d8d2df5c933c8f93/fullstory.png","url":"https://www.capterra.com.sg/software/153721/fullstory","@type":"ListItem"},{"name":"Heap","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e1cdbe2e-1d45-4fee-833f-356677cbf71e.webp","url":"https://www.capterra.com.sg/software/147216/heap","@type":"ListItem"},{"name":"Jotform","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/fba1007d-abcd-4fe1-aeb3-964fd08702cb.png","url":"https://www.capterra.com.sg/software/158456/jotform-4-0","@type":"ListItem"},{"name":"Freshdesk","position":12,"image":"https://images.g2crowd.com/uploads/product/image/8eac408c131f013530178efd9a9ca600/freshdesk.png","url":"https://www.capterra.com.sg/software/124981/freshdesk","@type":"ListItem"},{"name":"LiveAgent","position":13,"image":"https://images.g2crowd.com/uploads/product/image/433a328317c6e0de0c6956bb38f34fd8/liveagent.png","url":"https://www.capterra.com.sg/software/102188/liveagent","@type":"ListItem"},{"name":"Weave","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f866df19-0655-4a33-947d-01d010d95326.png","url":"https://www.capterra.com.sg/software/141842/weave","@type":"ListItem"},{"name":"Typeform","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4eaedef2-62e1-4e61-8fcd-1fa35a06551e.png","url":"https://www.capterra.com.sg/software/137289/typeform","@type":"ListItem"}],"numberOfItems":15}
</script>