---
description: Get detailed information about Document360 and how it can help you meet your business needs. Learn more about Document360 price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Document360 Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Knowledge Management Software](/directory/30094/knowledge-management/software) > [Document360](/software/177031/document360) > [Document360 Alternatives](https://www.capterra.com.sg/alternatives/177031/document360)

# Alternatives to Document360

Canonical: https://www.capterra.com.sg/alternatives/177031/document360

> Explore the top alternatives to Document360. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshdesk** — 4.5/5 (3470 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
   - [View profile](https://www.capterra.com.sg/software/124981/freshdesk)
   - [Compare vs Document360](https://www.capterra.com.sg/compare/124981/177031/freshdesk/vs/document360)
2. **Guru** — 4.8/5 (640 reviews) — The AI Source of Truth that connects your company’s knowledge, delivers verified answers, and builds trust automatically.
   - [View profile](https://www.capterra.com.sg/software/145390/guru)
   - [Compare vs Document360](https://www.capterra.com.sg/compare/145390/177031/guru/vs/document360)
3. **Connecteam** — 4.6/5 (5308 reviews) — Knowledge Management for Frontline Teams - Policies, Guides, Manuals \&amp; Resources
   - [View profile](https://www.capterra.com.sg/software/153140/connecteam)
   - [Compare vs Document360](https://www.capterra.com.sg/compare/153140/177031/connecteam/vs/document360)
4. **Confluence** — 4.5/5 (3715 reviews) — Confluence makes information accessible company-wide. Capture, organize, and share key updates so everyone stays informed.
   - [View profile](https://www.capterra.com.sg/software/136446/confluence)
   - [Compare vs Document360](https://www.capterra.com.sg/compare/136446/177031/confluence/vs/document360)
5. **Freshservice** — 4.6/5 (791 reviews) — Empower self-service and deflect routine requests with Freshservice’s AI-native knowledge management and unified search.
   - [View profile](https://www.capterra.com.sg/software/132997/freshservice)
   - [Compare vs Document360](https://www.capterra.com.sg/compare/132997/177031/freshservice/vs/document360)
6. **Salesforce Sales Cloud** — 4.4/5 (18804 reviews) — Bring together CRM apps for sales, service, marketing, commerce, AI, and more in one integrated solution.
   - [View profile](https://www.capterra.com.sg/software/61368/salesforce)
   - [Compare vs Document360](https://www.capterra.com.sg/compare/61368/177031/salesforce/vs/document360)
7. **Zendesk Suite** — 4.4/5 (4090 reviews) — Zendesk offers a smart knowledge base for self-service that integrates seamlessly into it's help desk software.
   - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
   - [Compare vs Document360](https://www.capterra.com.sg/compare/164283/177031/zendesk/vs/document360)
8. **LiveAgent** — 4.7/5 (1787 reviews) — Start for free with LiveAgent and provide excellent customer service with the ultimate help desk solution for companies of all sizes.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs Document360](https://www.capterra.com.sg/compare/102188/177031/liveagent/vs/document360)
9. **SysAid** — 4.5/5 (522 reviews) — SysAid is a robust IT Service Management (ITSM) platform powered by Agentic AI, automating the repetitive, time-consuming work.
   - [View profile](https://www.capterra.com.sg/software/107225/sysaid)
   - [Compare vs Document360](https://www.capterra.com.sg/compare/107225/177031/sysaid/vs/document360)
10. **Dynamics 365** — 4.4/5 (5846 reviews) — Dynamics 365 offers integrated business management solution that automates financial, customer relationship and supply chain processes.
    - [View profile](https://www.capterra.com.sg/software/157279/dynamics-365)
    - [Compare vs Document360](https://www.capterra.com.sg/compare/157279/177031/dynamics-365/vs/document360)
11. **Zoho Desk** — 4.5/5 (2214 reviews) — With Zoho Desk, create Multi-brand SEO friendly knowledge base articles on cloud for each of your brand to answer your customers FAQ's.
    - [View profile](https://www.capterra.com.sg/software/169505/zoho-desk)
    - [Compare vs Document360](https://www.capterra.com.sg/compare/169505/177031/zoho-desk/vs/document360)
12. **Yonyx** — 4.7/5 (258 reviews) — Decision tree driven interactive guides that plug into most KB \&amp; CRM systems. Follow business processes in an interactive manner.
    - [View profile](https://www.capterra.com.sg/software/130406/agi-self-service)
    - [Compare vs Document360](https://www.capterra.com.sg/compare/130406/177031/agi-self-service/vs/document360)
13. **Seismic** — 4.6/5 (220 reviews) — Cloud-based sales enablement platform with content management, learning, coaching, and engagement tools to help teams boost revenue.
    - [View profile](https://www.capterra.com.sg/software/140225/seismic)
    - [Compare vs Document360](https://www.capterra.com.sg/compare/140225/177031/seismic/vs/document360)
14. **monday.com AI Work Platform** — 4.6/5 (6095 reviews) — Create a dynamic informational database your whole team can contribute to while they work with flexible knowledge management software.
    - [View profile](https://www.capterra.com.sg/software/147657/monday-com)
    - [Compare vs Document360](https://www.capterra.com.sg/compare/147657/177031/monday-com/vs/document360)
15. **Salesforce Service Cloud** — 4.5/5 (827 reviews) — The worlds \#1 customer service platform, empowers every service employee with the innovative tools, and unified data.
    - [View profile](https://www.capterra.com.sg/software/136189/salesforce)
    - [Compare vs Document360](https://www.capterra.com.sg/compare/136189/177031/salesforce/vs/document360)

## Related Categories

- [Knowledge Management Software](https://www.capterra.com.sg/directory/30094/knowledge-management/software)
- [Knowledge Base Software](https://www.capterra.com.sg/directory/32454/knowledge-base/software)
- [IT Documentation Tools](https://www.capterra.com.sg/directory/33755/it-documentation/software)
- [API Platforms](https://www.capterra.com.sg/directory/31065/api-management/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/177031/document360)
- [View Product Profile](https://www.capterra.com.sg/software/177031/document360)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/177031/document360> |
| de-AT | <https://www.capterra.at/alternatives/177031/document360> |
| de-CH | <https://www.capterra.ch/alternatives/177031/document360> |
| en | <https://www.capterra.com/p/177031/Document360/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/177031/document360> |
| en-AU | <https://www.capterra.com.au/alternatives/177031/document360> |
| en-CA | <https://www.capterra.ca/alternatives/177031/document360> |
| en-GB | <https://www.capterra.co.uk/alternatives/177031/document360> |
| en-IE | <https://www.capterra.ie/alternatives/177031/document360> |
| en-IL | <https://www.capterra.co.il/alternatives/177031/document360> |
| en-IN | <https://www.capterra.in/alternatives/177031/document360> |
| en-NZ | <https://www.capterra.co.nz/alternatives/177031/document360> |
| en-SG | <https://www.capterra.com.sg/alternatives/177031/document360> |
| en-ZA | <https://www.capterra.co.za/alternatives/177031/document360> |
| es | <https://www.capterra.es/alternatives/177031/document360> |
| es-AR | <https://www.capterra.com.ar/alternatives/177031/document360> |
| es-CL | <https://www.capterra.cl/alternatives/177031/document360> |
| es-CO | <https://www.capterra.co/alternatives/177031/document360> |
| es-CR | <https://www.capterra.co.cr/alternatives/177031/document360> |
| es-DO | <https://www.capterra.do/alternatives/177031/document360> |
| es-EC | <https://www.capterra.ec/alternatives/177031/document360> |
| es-MX | <https://www.capterra.mx/alternatives/177031/document360> |
| es-PA | <https://www.capterra.com.pa/alternatives/177031/document360> |
| es-PE | <https://www.capterra.pe/alternatives/177031/document360> |
| fr | <https://www.capterra.fr/alternatives/177031/document360> |
| fr-BE | <https://fr.capterra.be/alternatives/177031/document360> |
| fr-CA | <https://fr.capterra.ca/alternatives/177031/document360> |
| fr-LU | <https://www.capterra.lu/alternatives/177031/document360> |
| it | <https://www.capterra.it/alternatives/177031/document360> |
| ja | <https://www.capterra.jp/alternatives/177031/document360> |
| ko | <https://www.capterra.co.kr/alternatives/177031/document360> |
| nl | <https://www.capterra.nl/alternatives/177031/document360> |
| nl-BE | <https://www.capterra.be/alternatives/177031/document360> |
| pl | <https://www.capterra.pl/alternatives/177031/document360> |
| pt | <https://www.capterra.com.br/alternatives/177031/document360> |
| pt-PT | <https://www.capterra.pt/alternatives/177031/document360> |
| sv | <https://www.capterra.se/alternatives/177031/document360> |

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