---
description: Get detailed information about Cognigy.AI and how it can help you meet your business needs. Learn more about Cognigy.AI price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Cognigy.AI Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Artificial Intelligence (AI) Software](/directory/30938/artificial-intelligence/software) > [Cognigy.AI](/software/176610/cognigy-ai) > [Cognigy.AI Alternatives](https://www.capterra.com.sg/alternatives/176610/cognigy-ai)

# Alternatives to Cognigy.AI

Canonical: https://www.capterra.com.sg/alternatives/176610/cognigy-ai

> Explore the top alternatives to Cognigy.AI. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Genesys Cloud CX** — 4.3/5 (262 reviews) — Genesys Cloud is a web-based software that unifies customer and agent experiences across phone, email, chat, text and social channels.
   - [View profile](https://www.capterra.com.sg/software/21409/genesys-cloud)
   - [Compare vs Cognigy.AI](https://www.capterra.com.sg/compare/21409/176610/genesys-cloud/vs/cognigy-ai)
2. **inconnect** — 3.9/5 (19 reviews) — Connect and centralize all your CX channels
   - [View profile](https://www.capterra.com.sg/software/164772/omnichannel)
   - [Compare vs Cognigy.AI](https://www.capterra.com.sg/compare/164772/176610/omnichannel/vs/cognigy-ai)
3. **Verloop** — 4.7/5 (10 reviews) — Verloop.io automates customer support effortlessly, enabling brands to deliver delightful CX with advanced conversational AI
   - [View profile](https://www.capterra.com.sg/software/172660/verloop)
   - [Compare vs Cognigy.AI](https://www.capterra.com.sg/compare/172660/176610/verloop/vs/cognigy-ai)
4. **LiveAgent** — 4.7/5 (1753 reviews) — Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs Cognigy.AI](https://www.capterra.com.sg/compare/102188/176610/liveagent/vs/cognigy-ai)
5. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
   - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
   - [Compare vs Cognigy.AI](https://www.capterra.com.sg/compare/164283/176610/zendesk/vs/cognigy-ai)
6. **NFON Contact Center** — 4.3/5 (4 reviews) — NFON Contact Center is an AI-driven cloud contact center that unifies communication channels for fast, efficient support
   - [View profile](https://www.capterra.com.sg/software/1072438/Contact-Center-Hub)
   - [Compare vs Cognigy.AI](https://www.capterra.com.sg/compare/176610/1072438/cognigy-ai/vs/Contact-Center-Hub)
7. **Inxide** — 4.6/5 (10 reviews) — Inxide is the omnichannel conversational AI platform that enhances end-customer interaction in a dynamic and engaging way
   - [View profile](https://www.capterra.com.sg/software/1019488/inx-app)
   - [Compare vs Cognigy.AI](https://www.capterra.com.sg/compare/176610/1019488/cognigy-ai/vs/inx-app)
8. **Mosaicx** — 3.8/5 (5 reviews) — Cloud-based virtual agent that understands people, not menus. Easy, effective, enjoyable self-service for customers and employees.
   - [View profile](https://www.capterra.com.sg/software/1034134/mosaicx)
   - [Compare vs Cognigy.AI](https://www.capterra.com.sg/compare/176610/1034134/cognigy-ai/vs/mosaicx)
9. **Vozy** — 4.0/5 (7 reviews) — We're a digital contact center platform improving company-client relations through AI-driven multichannel solutions.
   - [View profile](https://www.capterra.com.sg/software/170736/vozy)
   - [Compare vs Cognigy.AI](https://www.capterra.com.sg/compare/170736/176610/vozy/vs/cognigy-ai)
10. **USAN Contact Suite for Amazon Connect** — 5.0/5 (3 reviews) — USAN Contact Suite optimizes Amazon Connect by managing inbound and outbound calls, web chats, emails, and more.
    - [View profile](https://www.capterra.com.sg/software/1017761/usan-contact-suite-for-amazon-connect)
    - [Compare vs Cognigy.AI](https://www.capterra.com.sg/compare/176610/1017761/cognigy-ai/vs/usan-contact-suite-for-amazon-connect)
11. **Gladly** — 4.8/5 (139 reviews) — The only CX AI delivering cost savings AND customer devotion. Purpose-built to engage, not deflect. Learn more at gladly.ai
    - [View profile](https://www.capterra.com.sg/software/156723/gladly)
    - [Compare vs Cognigy.AI](https://www.capterra.com.sg/compare/156723/176610/gladly/vs/cognigy-ai)
12. **Tidio** — 4.7/5 (590 reviews) — Tidio is customer support software that enables you to provide timely support and generate sales with live chat, automation, and AI.
    - [View profile](https://www.capterra.com.sg/software/144040/tidio-chat)
    - [Compare vs Cognigy.AI](https://www.capterra.com.sg/compare/144040/176610/tidio-chat/vs/cognigy-ai)
13. **Bitrix24** — 4.2/5 (984 reviews) — Bitrix24 is an AI-powered online workspace designed to help businesses manage their clients, sales, projects, and teams.
    - [View profile](https://www.capterra.com.sg/software/113540/bitrix24)
    - [Compare vs Cognigy.AI](https://www.capterra.com.sg/compare/113540/176610/bitrix24/vs/cognigy-ai)
14. **Zoho Desk** — 4.5/5 (2211 reviews) — Cloud and mobile-based help desk software that enables businesses to deliver customer support and enhance service quality.
    - [View profile](https://www.capterra.com.sg/software/169505/zoho-desk)
    - [Compare vs Cognigy.AI](https://www.capterra.com.sg/compare/169505/176610/zoho-desk/vs/cognigy-ai)
15. **CXone Mpower** — 4.2/5 (581 reviews) — Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
    - [View profile](https://www.capterra.com.sg/software/134775/incontact-call-center-software)
    - [Compare vs Cognigy.AI](https://www.capterra.com.sg/compare/134775/176610/incontact-call-center-software/vs/cognigy-ai)

## Related Categories

- [Artificial Intelligence (AI) Software](https://www.capterra.com.sg/directory/30938/artificial-intelligence/software)
- [Conversational AI Platforms](https://www.capterra.com.sg/directory/31596/conversational-ai-platform/software)
- [Contact Centre Software](https://www.capterra.com.sg/directory/32035/contact-center/software)
- [Customer Communications Management Software](https://www.capterra.com.sg/directory/31002/customer-communications-management/software)
- [Customer Service Software](https://www.capterra.com.sg/directory/22/customer-service/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/176610/cognigy-ai)
- [View Product Profile](https://www.capterra.com.sg/software/176610/cognigy-ai)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/176610/cognigy-ai> |
| de-AT | <https://www.capterra.at/alternatives/176610/cognigy-ai> |
| de-CH | <https://www.capterra.ch/alternatives/176610/cognigy-ai> |
| en | <https://www.capterra.com/p/176610/Cognigy-AI/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/176610/cognigy-ai> |
| en-AU | <https://www.capterra.com.au/alternatives/176610/cognigy-ai> |
| en-CA | <https://www.capterra.ca/alternatives/176610/cognigy-ai> |
| en-GB | <https://www.capterra.co.uk/alternatives/176610/cognigy-ai> |
| en-IE | <https://www.capterra.ie/alternatives/176610/cognigy-ai> |
| en-IL | <https://www.capterra.co.il/alternatives/176610/cognigy-ai> |
| en-IN | <https://www.capterra.in/alternatives/176610/cognigy-ai> |
| en-NZ | <https://www.capterra.co.nz/alternatives/176610/cognigy-ai> |
| en-SG | <https://www.capterra.com.sg/alternatives/176610/cognigy-ai> |
| en-ZA | <https://www.capterra.co.za/alternatives/176610/cognigy-ai> |
| fr | <https://www.capterra.fr/alternatives/176610/cognigy-ai> |
| fr-BE | <https://fr.capterra.be/alternatives/176610/cognigy-ai> |
| fr-CA | <https://fr.capterra.ca/alternatives/176610/cognigy-ai> |
| fr-LU | <https://www.capterra.lu/alternatives/176610/cognigy-ai> |
| ko | <https://www.capterra.co.kr/alternatives/176610/cognigy-ai> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Cognigy.AI","description":"See our list of Cognigy.AI alternatives on Capterra Singapore. Filter them by price, features, and ratings to make the best decision for your business. We provide detailed information on software along with verified reviews.","url":"https://www.capterra.com.sg/alternatives/176610/cognigy-ai","about":{"@id":"https://www.capterra.com.sg/alternatives/176610/cognigy-ai#software"},"breadcrumb":{"@id":"https://www.capterra.com.sg/alternatives/176610/cognigy-ai#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.com.sg/alternatives/176610/cognigy-ai#webpage","mainEntity":{"@id":"https://www.capterra.com.sg/alternatives/176610/cognigy-ai#software"},"isPartOf":{"@id":"https://www.capterra.com.sg/#website"},"inLanguage":"en-SG","publisher":{"@id":"https://www.capterra.com.sg/#organization"}},{"name":"Cognigy.AI","url":"https://www.capterra.com.sg/software/176610/cognigy-ai","@type":"SoftwareApplication","@id":"https://www.capterra.com.sg/software/176610/cognigy-ai#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":22},"offers":{"price":"2500","@type":"Offer"}},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Artificial Intelligence (AI) Software","position":2,"item":"/directory/30938/artificial-intelligence/software","@type":"ListItem"},{"name":"Cognigy.AI","position":3,"item":"/software/176610/cognigy-ai","@type":"ListItem"},{"name":"Cognigy.AI Alternatives","position":4,"item":"https://www.capterra.com.sg/alternatives/176610/cognigy-ai","@type":"ListItem"}],"@id":"https://www.capterra.com.sg/alternatives/176610/cognigy-ai#breadcrumblist"}]}
</script><script type="application/ld+json">
  {"name":"Cognigy.AI Alternatives - Capterra Singapore 2026","@context":"https://schema.org","@type":"ItemList","itemListElement":[{"name":"Genesys Cloud CX","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2833abc6-12c1-4581-8cc9-406ab7f5dd49.png","url":"https://www.capterra.com.sg/software/21409/genesys-cloud","@type":"ListItem"},{"name":"inconnect","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/23b6f0f7-ea57-4bcf-86e1-dd2df8565d5a.png","url":"https://www.capterra.com.sg/software/164772/omnichannel","@type":"ListItem"},{"name":"Verloop","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0435d1fe-c567-43b1-9ed0-14ed4a4af786.png","url":"https://www.capterra.com.sg/software/172660/verloop","@type":"ListItem"},{"name":"LiveAgent","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.capterra.com.sg/software/102188/liveagent","@type":"ListItem"},{"name":"Zendesk Suite","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.capterra.com.sg/software/164283/zendesk","@type":"ListItem"},{"name":"NFON Contact Center","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bc7c93ce-587a-4799-b83f-15d80bc16de2.png","url":"https://www.capterra.com.sg/software/1072438/Contact-Center-Hub","@type":"ListItem"},{"name":"Inxide","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b3fbee5d-a497-4735-9d97-71ab290a3acc.jpeg","url":"https://www.capterra.com.sg/software/1019488/inx-app","@type":"ListItem"},{"name":"Mosaicx","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d49967cd-db04-48e2-868c-a1e45414a9df.jpeg","url":"https://www.capterra.com.sg/software/1034134/mosaicx","@type":"ListItem"},{"name":"Vozy","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1e046321-1838-49d7-8aff-31f6cdc79066.jpeg","url":"https://www.capterra.com.sg/software/170736/vozy","@type":"ListItem"},{"name":"USAN Contact Suite for Amazon Connect","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8fc0ce3c-7603-4238-ab71-c6f22f9a6608.png","url":"https://www.capterra.com.sg/software/1017761/usan-contact-suite-for-amazon-connect","@type":"ListItem"},{"name":"Gladly","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dab059e7-a1e2-4805-84a5-1a1e7e71449b.png","url":"https://www.capterra.com.sg/software/156723/gladly","@type":"ListItem"},{"name":"Tidio","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://www.capterra.com.sg/software/144040/tidio-chat","@type":"ListItem"},{"name":"Bitrix24","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0d820dd6-6e0b-43de-becb-e9078a2d9fac.png","url":"https://www.capterra.com.sg/software/113540/bitrix24","@type":"ListItem"},{"name":"Zoho Desk","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d6440f4-1b79-46d5-a3ca-d4a0ae9e3100.png","url":"https://www.capterra.com.sg/software/169505/zoho-desk","@type":"ListItem"},{"name":"CXone Mpower","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b3fd65fb-d535-4d3c-a236-4c3eaf5cb32d.jpeg","url":"https://www.capterra.com.sg/software/134775/incontact-call-center-software","@type":"ListItem"}],"@id":"https://www.capterra.com.sg/alternatives/176610/cognigy-ai#itemlist","numberOfItems":15}
</script>