---
description: Get detailed information about Castel Contact Center and how it can help you meet your business needs. Learn more about Castel Contact Center price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Castel Contact Center Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [Castel Contact Center](/software/175777/castel-call-center) > [Castel Contact Center Alternatives](https://www.capterra.com.sg/alternatives/175777/castel-call-center)

# Alternatives to Castel Contact Center

Canonical: https://www.capterra.com.sg/alternatives/175777/castel-call-center

> Explore the top alternatives to Castel Contact Center. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **DialedIn CCaaS** — 4.8/5 (324 reviews) — DialedIn call center software automates and optimizes operations with seamless integration and flexible pricing for every business.
   - [View profile](https://www.capterra.com.sg/software/29589/callcenternow)
   - [Compare vs Castel Contact Center](https://www.capterra.com.sg/compare/29589/175777/callcenternow/vs/castel-call-center)
2. **Readymode** — 4.6/5 (142 reviews) — Readymode is a cloud-based, customer engagement platform that helps you dial smarter, connect faster and increase your connect rates.
   - [View profile](https://www.capterra.com.sg/software/136728/Readymode)
   - [Compare vs Castel Contact Center](https://www.capterra.com.sg/compare/136728/175777/Readymode/vs/castel-call-center)
3. **Dialpad** — 4.2/5 (563 reviews) — Easy to set up, easy to use. Dialpad Support is feature-packed, affordable, secure, reliable, and backed by 24x7 support.
   - [View profile](https://www.capterra.com.sg/software/190976/dialpad-sell)
   - [Compare vs Castel Contact Center](https://www.capterra.com.sg/compare/175777/190976/castel-call-center/vs/dialpad-sell)
4. **Aircall** — 4.2/5 (459 reviews) — AI-powered call center software for customer-centric teams. Easily integrate with 250+ CRMs and other business tools to grow your busin
   - [View profile](https://www.capterra.com.sg/software/144486/aircall)
   - [Compare vs Castel Contact Center](https://www.capterra.com.sg/compare/144486/175777/aircall/vs/castel-call-center)
5. **CTM** — 4.7/5 (158 reviews) — A full-suite of call center tools \& reporting to coordinate your communications across marketing, sales, \& customer service teams.
   - [View profile](https://www.capterra.com.sg/software/152004/call-tracking-software)
   - [Compare vs Castel Contact Center](https://www.capterra.com.sg/compare/152004/175777/call-tracking-software/vs/castel-call-center)
6. **JustCall** — 4.1/5 (224 reviews) — AI-powered contact center software with smart routing, 24/7 AI Voice Agents, omnichannel messaging, and deep CRM integrations.
   - [View profile](https://www.capterra.com.sg/software/157853/justcall)
   - [Compare vs Castel Contact Center](https://www.capterra.com.sg/compare/157853/175777/justcall/vs/castel-call-center)
7. **CallTools** — 4.8/5 (156 reviews) — Unlimited Minutes on Predictive , Power, and Preview Dialer with Built-In Web Phone, CRM, and Dedicated In-House Support Team.
   - [View profile](https://www.capterra.com.sg/software/149510/call-center-software)
   - [Compare vs Castel Contact Center](https://www.capterra.com.sg/compare/149510/175777/call-center-software/vs/castel-call-center)
8. **CloudTalk** — 4.4/5 (268 reviews) — CloudTalk is an AI-powered, cloud-based call center software for sales \& customer service teams. Start your FREE 14-day trial today\!
   - [View profile](https://www.capterra.com.sg/software/182004/cloudtalk)
   - [Compare vs Castel Contact Center](https://www.capterra.com.sg/compare/175777/182004/castel-call-center/vs/cloudtalk)
9. **uContact** — 4.5/5 (81 reviews) — All-in-On Contact Center Solution / Multichannel / Dialers: Predictive, Progressive, Power, Preview - IVR - SMS - Web Chat
   - [View profile](https://www.capterra.com.sg/software/115213/ucontact)
   - [Compare vs Castel Contact Center](https://www.capterra.com.sg/compare/115213/175777/ucontact/vs/castel-call-center)
10. **SparkTG VCC** — 4.7/5 (42 reviews) — Cloud call center software for India — IVR, ACD, skill-based routing, call recording, real-time dashboards \& CRM integration.
    - [View profile](https://www.capterra.com.sg/software/137672/ivr)
    - [Compare vs Castel Contact Center](https://www.capterra.com.sg/compare/137672/175777/ivr/vs/castel-call-center)
11. **Ringover** — 4.7/5 (871 reviews) — Transform your customer experience with a simple communication solution that works effortlessly with your leading business tools.
    - [View profile](https://www.capterra.com.sg/software/169627/ringover)
    - [Compare vs Castel Contact Center](https://www.capterra.com.sg/compare/169627/175777/ringover/vs/castel-call-center)
12. **Convoso** — 4.5/5 (387 reviews) — Get more calls answered with Convoso Ignite™ for 20+ seat teams—AI-powered dialing with real-time DID scoring. Book a demo today.
    - [View profile](https://www.capterra.com.sg/software/76768/cloud-predictive-dialer)
    - [Compare vs Castel Contact Center](https://www.capterra.com.sg/compare/76768/175777/cloud-predictive-dialer/vs/castel-call-center)
13. **CallHub** — 4.4/5 (249 reviews) — Cloud call center with dialers, AI sentiment analysis, inbound calling, spam shield, and branching scripts.
    - [View profile](https://www.capterra.com.sg/software/149279/callhub)
    - [Compare vs Castel Contact Center](https://www.capterra.com.sg/compare/149279/175777/callhub/vs/castel-call-center)
14. **RingCX** — 4.2/5 (255 reviews) — RingCX is an AI-powered contact center: simple to use and easy to deploy.
    - [View profile](https://www.capterra.com.sg/software/154951/ringcentral-contact-center)
    - [Compare vs Castel Contact Center](https://www.capterra.com.sg/compare/154951/175777/ringcentral-contact-center/vs/castel-call-center)
15. **Genesys Cloud CX** — 4.3/5 (263 reviews) — Genesys Cloud makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement.
    - [View profile](https://www.capterra.com.sg/software/21409/genesys-cloud)
    - [Compare vs Castel Contact Center](https://www.capterra.com.sg/compare/21409/175777/genesys-cloud/vs/castel-call-center)

## Related Categories

- [Call Centre Software](https://www.capterra.com.sg/directory/30007/call-center/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/175777/castel-call-center)
- [View Product Profile](https://www.capterra.com.sg/software/175777/castel-call-center)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/175777/Castel-Call-Center/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/175777/castel-call-center> |
| en-AU | <https://www.capterra.com.au/alternatives/175777/castel-call-center> |
| en-CA | <https://www.capterra.ca/alternatives/175777/castel-call-center> |
| en-GB | <https://www.capterra.co.uk/alternatives/175777/castel-call-center> |
| en-IE | <https://www.capterra.ie/alternatives/175777/castel-call-center> |
| en-IL | <https://www.capterra.co.il/alternatives/175777/castel-call-center> |
| en-IN | <https://www.capterra.in/alternatives/175777/castel-call-center> |
| en-NZ | <https://www.capterra.co.nz/alternatives/175777/castel-call-center> |
| en-SG | <https://www.capterra.com.sg/alternatives/175777/castel-call-center> |
| en-ZA | <https://www.capterra.co.za/alternatives/175777/castel-call-center> |
| fr | <https://www.capterra.fr/alternatives/175777/castel-call-center> |
| fr-BE | <https://fr.capterra.be/alternatives/175777/castel-call-center> |
| fr-CA | <https://fr.capterra.ca/alternatives/175777/castel-call-center> |
| fr-LU | <https://www.capterra.lu/alternatives/175777/castel-call-center> |

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