---
description: Get detailed information about ZIWO and how it can help you meet your business needs. Learn more about ZIWO price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ZIWO Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [ZIWO](/software/171265/ziwo) > [ZIWO Alternatives](https://www.capterra.com.sg/alternatives/171265/ziwo)

# Alternatives to ZIWO

Canonical: https://www.capterra.com.sg/alternatives/171265/ziwo

> Explore the top alternatives to ZIWO. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **LiveAgent** — 4.7/5 (1789 reviews) — Award-winning call center and help desk software with AI features, easy to use from day one. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs ZIWO](https://www.capterra.com.sg/compare/102188/171265/liveagent/vs/ziwo)
2. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk offers a fully integrated call center built right into its support platform.
   - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
   - [Compare vs ZIWO](https://www.capterra.com.sg/compare/164283/171265/zendesk/vs/ziwo)
3. **Freshdesk** — 4.5/5 (3486 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
   - [View profile](https://www.capterra.com.sg/software/124981/freshdesk)
   - [Compare vs ZIWO](https://www.capterra.com.sg/compare/124981/171265/freshdesk/vs/ziwo)
4. **Zoho Desk** — 4.5/5 (2216 reviews) — Hook up your customer service number with Zoho Desk, make/receive calls in-app, and automate your telephony operations.
   - [View profile](https://www.capterra.com.sg/software/169505/zoho-desk)
   - [Compare vs ZIWO](https://www.capterra.com.sg/compare/169505/171265/zoho-desk/vs/ziwo)
5. **Salesforce Service Cloud** — 4.5/5 (832 reviews) — Save time and reduce costs with innovations that reimagine your customer relationships.
   - [View profile](https://www.capterra.com.sg/software/136189/salesforce)
   - [Compare vs ZIWO](https://www.capterra.com.sg/compare/136189/171265/salesforce/vs/ziwo)
6. **Bitrix24** — 4.2/5 (1005 reviews) — Bitrix24 is the world’s leading call center and CRM software. More than 15 million companies use our platform every day.
   - [View profile](https://www.capterra.com.sg/software/113540/bitrix24)
   - [Compare vs ZIWO](https://www.capterra.com.sg/compare/113540/171265/bitrix24/vs/ziwo)
7. **JustCall** — 4.1/5 (225 reviews) — AI-powered contact center software with smart routing, 24/7 AI Voice Agents, omnichannel messaging, and deep CRM integrations.
   - [View profile](https://www.capterra.com.sg/software/157853/justcall)
   - [Compare vs ZIWO](https://www.capterra.com.sg/compare/157853/171265/justcall/vs/ziwo)
8. **NiCE CXone** — 4.2/5 (582 reviews) — Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
   - [View profile](https://www.capterra.com.sg/software/134775/incontact-call-center-software)
   - [Compare vs ZIWO](https://www.capterra.com.sg/compare/134775/171265/incontact-call-center-software/vs/ziwo)
9. **Dynamics 365** — 4.4/5 (5860 reviews) — Dynamics 365 offers integrated business management solution that automates financial, customer relationship and supply chain processes.
   - [View profile](https://www.capterra.com.sg/software/157279/dynamics-365)
   - [Compare vs ZIWO](https://www.capterra.com.sg/compare/157279/171265/dynamics-365/vs/ziwo)
10. **Genesys Cloud CX** — 4.3/5 (269 reviews) — Genesys Cloud makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement.
    - [View profile](https://www.capterra.com.sg/software/21409/genesys-cloud)
    - [Compare vs ZIWO](https://www.capterra.com.sg/compare/21409/171265/genesys-cloud/vs/ziwo)
11. **Sobot Nexus** — 4.9/5 (118 reviews) — Sobot Nexus is the AI-first platform that unifies 10+ channels, customer context, live chat, ticketing, call center, and WhatsApp API.
    - [View profile](https://www.capterra.com.sg/software/1072329/Sobot)
    - [Compare vs ZIWO](https://www.capterra.com.sg/compare/171265/1072329/ziwo/vs/Sobot)
12. **Talkdesk** — 4.5/5 (734 reviews) — Talkdesk orchestrates humans, AI workers, data, and governance across customer journeys to automate resolution.
    - [View profile](https://www.capterra.com.sg/software/132852/talkdesk)
    - [Compare vs ZIWO](https://www.capterra.com.sg/compare/132852/171265/talkdesk/vs/ziwo)
13. **Gladly** — 4.8/5 (140 reviews) — Gladly unifies voice, IVR, and AI into one seamless platform built to modernize call centers and drive loyalty at scale.
    - [View profile](https://www.capterra.com.sg/software/156723/gladly)
    - [Compare vs ZIWO](https://www.capterra.com.sg/compare/156723/171265/gladly/vs/ziwo)
14. **Webex Suite** — 4.4/5 (7416 reviews) — Cloud-based collaboration suite combining meetings, messaging, calling, polling, webinars, whiteboarding, and video messaging in one.
    - [View profile](https://www.capterra.com.sg/software/733/webex)
    - [Compare vs ZIWO](https://www.capterra.com.sg/compare/733/171265/webex/vs/ziwo)
15. **Dialshree** — 4.7/5 (74 reviews) — Cut contact center costs by 40% with AI omnichannel software built for Africa, India \& GCC. Auto dialer, WhatsApp, speech analytics.
    - [View profile](https://www.capterra.com.sg/software/144944/dialshree)
    - [Compare vs ZIWO](https://www.capterra.com.sg/compare/144944/171265/dialshree/vs/ziwo)

## Related Categories

- [Call Centre Software](https://www.capterra.com.sg/directory/30007/call-center/software)
- [Call Recording Software](https://www.capterra.com.sg/directory/30533/call-recording/software)
- [Call Tracking Software](https://www.capterra.com.sg/directory/30901/call-tracking/software)
- [Cloud PBX Software](https://www.capterra.com.sg/directory/31102/cloud-pbx/software)
- [Cloud Communication Platforms](https://www.capterra.com.sg/directory/31362/cloud-communication-platform/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/171265/ziwo)
- [View Product Profile](https://www.capterra.com.sg/software/171265/ziwo)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/171265/ziwo> |
| de-AT | <https://www.capterra.at/alternatives/171265/ziwo> |
| de-CH | <https://www.capterra.ch/alternatives/171265/ziwo> |
| en | <https://www.capterra.com/p/171265/ZIWO/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/171265/ziwo> |
| en-AU | <https://www.capterra.com.au/alternatives/171265/ziwo> |
| en-CA | <https://www.capterra.ca/alternatives/171265/ziwo> |
| en-GB | <https://www.capterra.co.uk/alternatives/171265/ziwo> |
| en-IE | <https://www.capterra.ie/alternatives/171265/ziwo> |
| en-IL | <https://www.capterra.co.il/alternatives/171265/ziwo> |
| en-IN | <https://www.capterra.in/alternatives/171265/ziwo> |
| en-NZ | <https://www.capterra.co.nz/alternatives/171265/ziwo> |
| en-SG | <https://www.capterra.com.sg/alternatives/171265/ziwo> |
| en-ZA | <https://www.capterra.co.za/alternatives/171265/ziwo> |
| es | <https://www.capterra.es/alternatives/171265/ziwo> |
| es-AR | <https://www.capterra.com.ar/alternatives/171265/ziwo> |
| es-CL | <https://www.capterra.cl/alternatives/171265/ziwo> |
| es-CO | <https://www.capterra.co/alternatives/171265/ziwo> |
| es-CR | <https://www.capterra.co.cr/alternatives/171265/ziwo> |
| es-DO | <https://www.capterra.do/alternatives/171265/ziwo> |
| es-EC | <https://www.capterra.ec/alternatives/171265/ziwo> |
| es-MX | <https://www.capterra.mx/alternatives/171265/ziwo> |
| es-PA | <https://www.capterra.com.pa/alternatives/171265/ziwo> |
| es-PE | <https://www.capterra.pe/alternatives/171265/ziwo> |
| fr | <https://www.capterra.fr/alternatives/171265/ziwo> |
| fr-BE | <https://fr.capterra.be/alternatives/171265/ziwo> |
| fr-CA | <https://fr.capterra.ca/alternatives/171265/ziwo> |
| fr-LU | <https://www.capterra.lu/alternatives/171265/ziwo> |
| it | <https://www.capterra.it/alternatives/171265/ziwo> |
| ja | <https://www.capterra.jp/alternatives/171265/ziwo> |
| nl | <https://www.capterra.nl/alternatives/171265/ziwo> |
| nl-BE | <https://www.capterra.be/alternatives/171265/ziwo> |
| pt | <https://www.capterra.com.br/alternatives/171265/ziwo> |
| pt-PT | <https://www.capterra.pt/alternatives/171265/ziwo> |
| sv | <https://www.capterra.se/alternatives/171265/ziwo> |

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