---
description: Get detailed information about Zoho Desk and how it can help you meet your business needs. Learn more about Zoho Desk price, benefits, and disadvantages for businesses in Singapore.
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title: Zoho Desk Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [Zoho Desk](/software/169505/zoho-desk) > [Zoho Desk Alternatives](https://www.capterra.com.sg/alternatives/169505/zoho-desk)

# Alternatives to Zoho Desk

Canonical: https://www.capterra.com.sg/alternatives/169505/zoho-desk

> Explore the top alternatives to Zoho Desk. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshdesk** — 4.5/5 (3486 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
   - [View profile](https://www.capterra.com.sg/software/124981/freshdesk)
   - [Compare vs Zoho Desk](https://www.capterra.com.sg/compare/124981/169505/freshdesk/vs/zoho-desk)
2. **Salesforce Sales Cloud** — 4.4/5 (18812 reviews) — Bring together CRM apps for sales, service, marketing, commerce, AI, and more in one integrated solution.
   - [View profile](https://www.capterra.com.sg/software/61368/salesforce)
   - [Compare vs Zoho Desk](https://www.capterra.com.sg/compare/61368/169505/salesforce/vs/zoho-desk)
3. **Zendesk Suite** — 4.4/5 (4094 reviews) — Speed up resolution times and automate workflows with an AI-powered help desk software built for customer support, IT, and HR teams.
   - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
   - [Compare vs Zoho Desk](https://www.capterra.com.sg/compare/164283/169505/zendesk/vs/zoho-desk)
4. **LiveAgent** — 4.7/5 (1789 reviews) — Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs Zoho Desk](https://www.capterra.com.sg/compare/102188/169505/liveagent/vs/zoho-desk)
5. **LiveChat** — 4.6/5 (1728 reviews) — AI-based solution that helps businesses automate support, boosts sales, and enhances satisfaction across multiple channels.
   - [View profile](https://www.capterra.com.sg/software/62194/livechat)
   - [Compare vs Zoho Desk](https://www.capterra.com.sg/compare/62194/169505/livechat/vs/zoho-desk)
6. **HelpDesk** — 4.6/5 (183 reviews) — HelpDesk.com is an online ticketing system designed to simplify your teams work. Provide outstanding customer support. Effortlessly.
   - [View profile](https://www.capterra.com.sg/software/185973/helpdesk)
   - [Compare vs Zoho Desk](https://www.capterra.com.sg/compare/169505/185973/zoho-desk/vs/helpdesk)
7. **Tidio** — 4.7/5 (590 reviews) — Tidio is a help desk software suite with live chat, help desk, chatbot, and AI agent options designed to streamline customer support.
   - [View profile](https://www.capterra.com.sg/software/144040/tidio-chat)
   - [Compare vs Zoho Desk](https://www.capterra.com.sg/compare/144040/169505/tidio-chat/vs/zoho-desk)
8. **Dynamics 365** — 4.4/5 (5860 reviews) — Dynamics 365 offers integrated business management solution that automates financial, customer relationship and supply chain processes.
   - [View profile](https://www.capterra.com.sg/software/157279/dynamics-365)
   - [Compare vs Zoho Desk](https://www.capterra.com.sg/compare/157279/169505/dynamics-365/vs/zoho-desk)
9. **Bitrix24** — 4.2/5 (1005 reviews) — Bitrix24 \#1 free helpdesk and contact center software that comes with CRM. Used by 15 million companies in cloud and on-premise.
   - [View profile](https://www.capterra.com.sg/software/113540/bitrix24)
   - [Compare vs Zoho Desk](https://www.capterra.com.sg/compare/113540/169505/bitrix24/vs/zoho-desk)
10. **Salesforce Service Cloud** — 4.5/5 (832 reviews) — The worlds \#1 customer service platform, empowers every service employee with the innovative tools, and unified data.
    - [View profile](https://www.capterra.com.sg/software/136189/salesforce)
    - [Compare vs Zoho Desk](https://www.capterra.com.sg/compare/136189/169505/salesforce/vs/zoho-desk)
11. **Zoho Assist** — 4.7/5 (1495 reviews) — Zoho Assist provides a simple and straight forward user interface to connect to remote computers anywhere on the globe.
    - [View profile](https://www.capterra.com.sg/software/181775/zoho-assist)
    - [Compare vs Zoho Desk](https://www.capterra.com.sg/compare/169505/181775/zoho-desk/vs/zoho-assist)
12. **Odoo** — 4.2/5 (1334 reviews) — Odoo is an all-in-one open-source business platform for CRM, Sales, Accounting, Website, eCommerce, POS, Inventory, HR, and more.
    - [View profile](https://www.capterra.com.sg/software/135618/odoo)
    - [Compare vs Zoho Desk](https://www.capterra.com.sg/compare/135618/169505/odoo/vs/zoho-desk)
13. **JIRA Service Management** — 4.5/5 (779 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
    - [View profile](https://www.capterra.com.sg/software/138769/jira-service-management)
    - [Compare vs Zoho Desk](https://www.capterra.com.sg/compare/138769/169505/jira-service-management/vs/zoho-desk)
14. **Sobot Nexus** — 4.9/5 (118 reviews) — Sobot Nexus is the AI-first platform that unifies 10+ channels, customer context, live chat, ticketing, call center, and WhatsApp API.
    - [View profile](https://www.capterra.com.sg/software/1072329/Sobot)
    - [Compare vs Zoho Desk](https://www.capterra.com.sg/compare/169505/1072329/zoho-desk/vs/Sobot)
15. **Gladly** — 4.8/5 (140 reviews) — A help desk platform that organizes support by customer, not case, making it easier to resolve issues quickly and personally.
    - [View profile](https://www.capterra.com.sg/software/156723/gladly)
    - [Compare vs Zoho Desk](https://www.capterra.com.sg/compare/156723/169505/gladly/vs/zoho-desk)

## Related Categories

- [Customer Communications Management Software](https://www.capterra.com.sg/directory/31002/customer-communications-management/software)
- [Help Desk Software](https://www.capterra.com.sg/directory/30008/help-desk/software)
- [Live Chat Software](https://www.capterra.com.sg/directory/30797/live-chat/software)
- [Complaint Management Software](https://www.capterra.com.sg/directory/30674/complaint-management/software)
- [AI Agents for Customer Support](https://www.capterra.com.sg/directory/34696/ai-agents-for-customer-support/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/169505/zoho-desk)
- [View Product Profile](https://www.capterra.com.sg/software/169505/zoho-desk)

## This page is available in the following languages

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| de | <https://www.capterra.com.de/alternatives/169505/zoho-desk> |
| de-AT | <https://www.capterra.at/alternatives/169505/zoho-desk> |
| de-CH | <https://www.capterra.ch/alternatives/169505/zoho-desk> |
| en | <https://www.capterra.com/p/169505/Zoho-Desk/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/169505/zoho-desk> |
| en-AU | <https://www.capterra.com.au/alternatives/169505/zoho-desk> |
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| en-IN | <https://www.capterra.in/alternatives/169505/zoho-desk> |
| en-NZ | <https://www.capterra.co.nz/alternatives/169505/zoho-desk> |
| en-SG | <https://www.capterra.com.sg/alternatives/169505/zoho-desk> |
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| es | <https://www.capterra.es/alternatives/169505/zoho-desk> |
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| es-CL | <https://www.capterra.cl/alternatives/169505/zoho-desk> |
| es-CO | <https://www.capterra.co/alternatives/169505/zoho-desk> |
| es-CR | <https://www.capterra.co.cr/alternatives/169505/zoho-desk> |
| es-DO | <https://www.capterra.do/alternatives/169505/zoho-desk> |
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| fr-CA | <https://fr.capterra.ca/alternatives/169505/zoho-desk> |
| fr-LU | <https://www.capterra.lu/alternatives/169505/zoho-desk> |
| it | <https://www.capterra.it/alternatives/169505/zoho-desk> |
| ja | <https://www.capterra.jp/alternatives/169505/zoho-desk> |
| nl | <https://www.capterra.nl/alternatives/169505/zoho-desk> |
| nl-BE | <https://www.capterra.be/alternatives/169505/zoho-desk> |
| pl | <https://www.capterra.pl/alternatives/169505/zoho-desk> |
| pt | <https://www.capterra.com.br/alternatives/169505/zoho-desk> |
| pt-PT | <https://www.capterra.pt/alternatives/169505/zoho-desk> |
| sv | <https://www.capterra.se/alternatives/169505/zoho-desk> |
| tr | <https://www.capterra.web.tr/alternatives/169505/zoho-desk> |

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