---
description: Get detailed information about Chat Outsource and how it can help you meet your business needs. Learn more about Chat Outsource price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Chat Outsource Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Chat Outsource](/software/169310/chat-outsource) > [Chat Outsource Alternatives](https://www.capterra.com.sg/alternatives/169310/chat-outsource)

# Alternatives to Chat Outsource

Canonical: https://www.capterra.com.sg/alternatives/169310/chat-outsource

> Explore the top alternatives to Chat Outsource. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Freshdesk** — 4.5/5 (3470 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
   - [View profile](https://www.capterra.com.sg/software/124981/freshdesk)
   - [Compare vs Chat Outsource](https://www.capterra.com.sg/compare/124981/169310/freshdesk/vs/chat-outsource)
2. **LiveAgent** — 4.7/5 (1787 reviews) — Award-winning live chat, help desk, ticketing and call center software with powerful AI features. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs Chat Outsource](https://www.capterra.com.sg/compare/102188/169310/liveagent/vs/chat-outsource)
3. **Zendesk Suite** — 4.4/5 (4090 reviews) — Zendesk offers industry leading live chat software that¿s quick to implement and easy to use.
   - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
   - [Compare vs Chat Outsource](https://www.capterra.com.sg/compare/164283/169310/zendesk/vs/chat-outsource)
4. **Tidio** — 4.7/5 (590 reviews) — Tidio's live chat software integrates multiple channels into one. Use it for social media, your website or store, even do video calls.
   - [View profile](https://www.capterra.com.sg/software/144040/tidio-chat)
   - [Compare vs Chat Outsource](https://www.capterra.com.sg/compare/144040/169310/tidio-chat/vs/chat-outsource)
5. **Intercom** — 4.5/5 (1135 reviews) — Intercom is the complete AI-first customer service platform, improving experiences for customers, support agents, and managers
   - [View profile](https://www.capterra.com.sg/software/134347/intercom)
   - [Compare vs Chat Outsource](https://www.capterra.com.sg/compare/134347/169310/intercom/vs/chat-outsource)
6. **Zoho Desk** — 4.5/5 (2214 reviews) — Zoho Desk is a web-based customer service software equipped with an embeddable AI-powered chat widget for your website and app.
   - [View profile](https://www.capterra.com.sg/software/169505/zoho-desk)
   - [Compare vs Chat Outsource](https://www.capterra.com.sg/compare/169310/169505/chat-outsource/vs/zoho-desk)
7. **Wati** — 4.6/5 (205 reviews) — The Agentic Customer Engagement Platform built for Revenue Growth
   - [View profile](https://www.capterra.com.sg/software/204314/wati)
   - [Compare vs Chat Outsource](https://www.capterra.com.sg/compare/169310/204314/chat-outsource/vs/wati)
8. **Gladly** — 4.8/5 (139 reviews) — Live chat that keeps the full conversation in view—no tickets, no silos, just fast, personal support in real time.
   - [View profile](https://www.capterra.com.sg/software/156723/gladly)
   - [Compare vs Chat Outsource](https://www.capterra.com.sg/compare/156723/169310/gladly/vs/chat-outsource)
9. **Kayako** — 4.0/5 (176 reviews) — Kayako Live Chat Software instantly connects with customers to Reduce Response Rates and Connect Times. See a Free Demo + Test Trial\!
   - [View profile](https://www.capterra.com.sg/software/80775/kayako)
   - [Compare vs Chat Outsource](https://www.capterra.com.sg/compare/80775/169310/kayako/vs/chat-outsource)
10. **Kapture CX** — 4.2/5 (40 reviews) — Kapture CX is Gen-AI powered customer experience management solution, built for enterprises.
    - [View profile](https://www.capterra.com.sg/software/144560/Kapture)
    - [Compare vs Chat Outsource](https://www.capterra.com.sg/compare/144560/169310/Kapture/vs/chat-outsource)
11. **Hiver** — 4.7/5 (148 reviews) — Hiver is the agentic omnichannel customer service platform. 10,000+ teams trust Hiver to tackle complex support across channels.
    - [View profile](https://www.capterra.com.sg/software/142975/hiver)
    - [Compare vs Chat Outsource](https://www.capterra.com.sg/compare/142975/169310/hiver/vs/chat-outsource)
12. **Freshchat** — 4.2/5 (150 reviews) — Freshchat is a modern messaging software built for customer engagement teams to talk to customers across channels.
    - [View profile](https://www.capterra.com.sg/software/158117/freshchat)
    - [Compare vs Chat Outsource](https://www.capterra.com.sg/compare/158117/169310/freshchat/vs/chat-outsource)
13. **respond.io** — 4.6/5 (60 reviews) — Chats. Calls. All in one place. Respond.io helps B2C businesses connect with customers and close more sales, faster.
    - [View profile](https://www.capterra.com.sg/software/179311/rocketbots)
    - [Compare vs Chat Outsource](https://www.capterra.com.sg/compare/169310/179311/chat-outsource/vs/rocketbots)
14. **RingCentral Engage Digital** — 4.8/5 (13 reviews) — RingCentral Engage Digital enables companies to manage all their digital customer care channels within a single platform.
    - [View profile](https://www.capterra.com.sg/software/173380/dimelo-digital-platform)
    - [Compare vs Chat Outsource](https://www.capterra.com.sg/compare/169310/173380/chat-outsource/vs/dimelo-digital-platform)
15. **TeamSupport** — 4.5/5 (849 reviews) — Support ticketing and live chat solution designed to give B2B SaaS businesses a holistic view of their customer relationships.
    - [View profile](https://www.capterra.com.sg/software/87908/teamsupport)
    - [Compare vs Chat Outsource](https://www.capterra.com.sg/compare/87908/169310/teamsupport/vs/chat-outsource)

## Related Categories

- [Live Chat Software](https://www.capterra.com.sg/directory/30797/live-chat/software)
- [Customer Support Software](https://www.capterra.com.sg/directory/32315/customer-support/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/169310/chat-outsource)
- [View Product Profile](https://www.capterra.com.sg/software/169310/chat-outsource)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/169310/Chat-Outsource/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/169310/chat-outsource> |
| en-AU | <https://www.capterra.com.au/alternatives/169310/chat-outsource> |
| en-CA | <https://www.capterra.ca/alternatives/169310/chat-outsource> |
| en-GB | <https://www.capterra.co.uk/alternatives/169310/chat-outsource> |
| en-IE | <https://www.capterra.ie/alternatives/169310/chat-outsource> |
| en-IL | <https://www.capterra.co.il/alternatives/169310/chat-outsource> |
| en-IN | <https://www.capterra.in/alternatives/169310/chat-outsource> |
| en-NZ | <https://www.capterra.co.nz/alternatives/169310/chat-outsource> |
| en-SG | <https://www.capterra.com.sg/alternatives/169310/chat-outsource> |
| en-ZA | <https://www.capterra.co.za/alternatives/169310/chat-outsource> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Chat Outsource","description":"See our list of Chat Outsource alternatives on Capterra Singapore. Filter them by price, features, and ratings to make the best decision for your business. We provide detailed information on software along with verified reviews.","url":"https://www.capterra.com.sg/alternatives/169310/chat-outsource","about":{"@id":"https://www.capterra.com.sg/alternatives/169310/chat-outsource#software"},"breadcrumb":{"@id":"https://www.capterra.com.sg/alternatives/169310/chat-outsource#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.com.sg/alternatives/169310/chat-outsource#webpage","mainEntity":{"@id":"https://www.capterra.com.sg/alternatives/169310/chat-outsource#software"},"publisher":{"@id":"https://www.capterra.com.sg/#organization"},"inLanguage":"en-SG","isPartOf":{"@id":"https://www.capterra.com.sg/#website"}},{"name":"Chat Outsource","url":"https://www.capterra.com.sg/software/169310/chat-outsource","@type":"SoftwareApplication","@id":"https://www.capterra.com.sg/software/169310/chat-outsource#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":1,"ratingValue":5.0},"offers":{"price":"199","@type":"Offer"}},{"@type":"BreadcrumbList","@id":"https://www.capterra.com.sg/alternatives/169310/chat-outsource#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Live Chat Software","position":2,"item":"/directory/30797/live-chat/software","@type":"ListItem"},{"name":"Chat Outsource","position":3,"item":"/software/169310/chat-outsource","@type":"ListItem"},{"name":"Chat Outsource Alternatives","position":4,"item":"https://www.capterra.com.sg/alternatives/169310/chat-outsource","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Chat Outsource Alternatives - Capterra Singapore 2026","@context":"https://schema.org","@type":"ItemList","@id":"https://www.capterra.com.sg/alternatives/169310/chat-outsource#itemlist","itemListElement":[{"name":"Freshdesk","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69d55a02-59f1-4cbf-aabd-353fd6b19bca.png","url":"https://www.capterra.com.sg/software/124981/freshdesk","@type":"ListItem"},{"name":"LiveAgent","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.capterra.com.sg/software/102188/liveagent","@type":"ListItem"},{"name":"Zendesk Suite","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.capterra.com.sg/software/164283/zendesk","@type":"ListItem"},{"name":"Tidio","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://www.capterra.com.sg/software/144040/tidio-chat","@type":"ListItem"},{"name":"Intercom","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6a454b39-277e-4602-aaed-5412bfd47102.png","url":"https://www.capterra.com.sg/software/134347/intercom","@type":"ListItem"},{"name":"Zoho Desk","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d6440f4-1b79-46d5-a3ca-d4a0ae9e3100.png","url":"https://www.capterra.com.sg/software/169505/zoho-desk","@type":"ListItem"},{"name":"Wati","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/799913f0-546e-4f6a-82e1-82fecb426c4c.png","url":"https://www.capterra.com.sg/software/204314/wati","@type":"ListItem"},{"name":"Gladly","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dab059e7-a1e2-4805-84a5-1a1e7e71449b.png","url":"https://www.capterra.com.sg/software/156723/gladly","@type":"ListItem"},{"name":"Kayako","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6536be83-a240-48b4-9fd3-1c7af757f0f2.png","url":"https://www.capterra.com.sg/software/80775/kayako","@type":"ListItem"},{"name":"Kapture CX","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f3dab6e5-8340-4283-90a6-9337e731e74a.png","url":"https://www.capterra.com.sg/software/144560/Kapture","@type":"ListItem"},{"name":"Hiver","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ccb7881e-4960-40f7-9c3a-f5786320675b.png","url":"https://www.capterra.com.sg/software/142975/hiver","@type":"ListItem"},{"name":"Freshchat","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a09520ca-9750-43e1-b539-d0f3fbaf6b03.png","url":"https://www.capterra.com.sg/software/158117/freshchat","@type":"ListItem"},{"name":"respond.io","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/fba6270b-42bc-4c17-9478-a688d4487014.png","url":"https://www.capterra.com.sg/software/179311/rocketbots","@type":"ListItem"},{"name":"RingCentral Engage Digital","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6afe89f0-4273-47f2-a113-7d9d5f2b3986.png","url":"https://www.capterra.com.sg/software/173380/dimelo-digital-platform","@type":"ListItem"},{"name":"TeamSupport","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e85270b5-16e7-4c93-8837-afe44de85442.png","url":"https://www.capterra.com.sg/software/87908/teamsupport","@type":"ListItem"}],"numberOfItems":15}
</script>