---
description: Get detailed information about Live Support and how it can help you meet your business needs. Learn more about Live Support price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Live Support Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Live Support](/software/168140/live-support) > [Live Support Alternatives](https://www.capterra.com.sg/alternatives/168140/live-support)

# Alternatives to Live Support

Canonical: https://www.capterra.com.sg/alternatives/168140/live-support

> Explore the top alternatives to Live Support. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshdesk** — 4.5/5 (3486 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
   - [View profile](https://www.capterra.com.sg/software/124981/freshdesk)
   - [Compare vs Live Support](https://www.capterra.com.sg/compare/124981/168140/freshdesk/vs/live-support)
2. **WhatsApp** — 4.7/5 (16475 reviews) — WhatsApp helps businesses engage customers, boost sales, and enhance service through direct communication.
   - [View profile](https://www.capterra.com.sg/software/180345/whatsapp)
   - [Compare vs Live Support](https://www.capterra.com.sg/compare/168140/180345/live-support/vs/whatsapp)
3. **Slack** — 4.7/5 (24219 reviews) — Slack is cloud-based software that unites people, projects, and tools, helping teams work efficiently with productivity \& AI features.
   - [View profile](https://www.capterra.com.sg/software/135003/slack)
   - [Compare vs Live Support](https://www.capterra.com.sg/compare/135003/168140/slack/vs/live-support)
4. **LiveChat** — 4.6/5 (1728 reviews) — LiveChat lets existing and prospective customers talk to your company via your website and give them a personal experience in real time
   - [View profile](https://www.capterra.com.sg/software/62194/livechat)
   - [Compare vs Live Support](https://www.capterra.com.sg/compare/62194/168140/livechat/vs/live-support)
5. **LiveAgent** — 4.7/5 (1789 reviews) — Award-winning live chat, help desk, ticketing and call center software with powerful AI features. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs Live Support](https://www.capterra.com.sg/compare/102188/168140/liveagent/vs/live-support)
6. **Tidio** — 4.7/5 (590 reviews) — Tidio's live chat software integrates multiple channels into one. Use it for social media, your website or store, even do video calls.
   - [View profile](https://www.capterra.com.sg/software/144040/tidio-chat)
   - [Compare vs Live Support](https://www.capterra.com.sg/compare/144040/168140/tidio-chat/vs/live-support)
7. **Chatway** — 4.9/5 (80 reviews) — Live chat, AI chatbot, shared inbox, automations, mobile apps, ecommerce, MCP, API \& Webhooks for faster customer support and sales.
   - [View profile](https://www.capterra.com.sg/software/1056260/chatway)
   - [Compare vs Live Support](https://www.capterra.com.sg/compare/168140/1056260/live-support/vs/chatway)
8. **Text Request** — 4.6/5 (1193 reviews) — Gain a competitive edge with Text Request’s SMS API, SMS marketing, appointment scheduling tools, and white-glove 10DLC registration.
   - [View profile](https://www.capterra.com.sg/software/167015/text-request)
   - [Compare vs Live Support](https://www.capterra.com.sg/compare/167015/168140/text-request/vs/live-support)
9. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk offers industry leading live chat software that¿s quick to implement and easy to use.
   - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
   - [Compare vs Live Support](https://www.capterra.com.sg/compare/164283/168140/zendesk/vs/live-support)
10. **tawk.to** — 4.6/5 (345 reviews) — Chat tool for connecting with customers through a mobile app or on your website. Supports chat history and performance analytics.
    - [View profile](https://www.capterra.com.sg/software/167792/tawk-to)
    - [Compare vs Live Support](https://www.capterra.com.sg/compare/167792/168140/tawk-to/vs/live-support)
11. **Freshchat** — 4.2/5 (173 reviews) — Freshchat is a modern messaging software built for customer engagement teams to talk to customers across channels.
    - [View profile](https://www.capterra.com.sg/software/158117/freshchat)
    - [Compare vs Live Support](https://www.capterra.com.sg/compare/158117/168140/freshchat/vs/live-support)
12. **Crisp** — 4.6/5 (148 reviews) — Crisp is much more than a freelive chat software. We provide great product that comes with multiple features to delight your customers.
    - [View profile](https://www.capterra.com.sg/software/151292/crisp)
    - [Compare vs Live Support](https://www.capterra.com.sg/compare/151292/168140/crisp/vs/live-support)
13. **Zoho Desk** — 4.5/5 (2216 reviews) — Zoho Desk is a web-based customer service software equipped with an embeddable AI-powered chat widget for your website and app.
    - [View profile](https://www.capterra.com.sg/software/169505/zoho-desk)
    - [Compare vs Live Support](https://www.capterra.com.sg/compare/168140/169505/live-support/vs/zoho-desk)
14. **Text** — 4.7/5 (32 reviews) — AI live chat software where customers buy without leaving the conversation, up to 5x more sales.
    - [View profile](https://www.capterra.com.sg/software/1078275/Text)
    - [Compare vs Live Support](https://www.capterra.com.sg/compare/168140/1078275/live-support/vs/Text)
15. **Gladly** — 4.8/5 (140 reviews) — Live chat that keeps the full conversation in view—no tickets, no silos, just fast, personal support in real time.
    - [View profile](https://www.capterra.com.sg/software/156723/gladly)
    - [Compare vs Live Support](https://www.capterra.com.sg/compare/156723/168140/gladly/vs/live-support)

## Related Categories

- [Live Chat Software](https://www.capterra.com.sg/directory/30797/live-chat/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/168140/live-support)
- [View Product Profile](https://www.capterra.com.sg/software/168140/live-support)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/168140/live-support> |
| de-AT | <https://www.capterra.at/alternatives/168140/live-support> |
| de-CH | <https://www.capterra.ch/alternatives/168140/live-support> |
| en | <https://www.capterra.com/p/168140/Live-Support/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/168140/live-support> |
| en-AU | <https://www.capterra.com.au/alternatives/168140/live-support> |
| en-CA | <https://www.capterra.ca/alternatives/168140/live-support> |
| en-GB | <https://www.capterra.co.uk/alternatives/168140/live-support> |
| en-IE | <https://www.capterra.ie/alternatives/168140/live-support> |
| en-IL | <https://www.capterra.co.il/alternatives/168140/live-support> |
| en-IN | <https://www.capterra.in/alternatives/168140/live-support> |
| en-NZ | <https://www.capterra.co.nz/alternatives/168140/live-support> |
| en-SG | <https://www.capterra.com.sg/alternatives/168140/live-support> |
| en-ZA | <https://www.capterra.co.za/alternatives/168140/live-support> |
| es | <https://www.capterra.es/alternatives/168140/live-support> |
| es-AR | <https://www.capterra.com.ar/alternatives/168140/live-support> |
| es-CL | <https://www.capterra.cl/alternatives/168140/live-support> |
| es-CO | <https://www.capterra.co/alternatives/168140/live-support> |
| es-CR | <https://www.capterra.co.cr/alternatives/168140/live-support> |
| es-DO | <https://www.capterra.do/alternatives/168140/live-support> |
| es-EC | <https://www.capterra.ec/alternatives/168140/live-support> |
| es-MX | <https://www.capterra.mx/alternatives/168140/live-support> |
| es-PA | <https://www.capterra.com.pa/alternatives/168140/live-support> |
| es-PE | <https://www.capterra.pe/alternatives/168140/live-support> |
| fr | <https://www.capterra.fr/alternatives/168140/live-support> |
| fr-BE | <https://fr.capterra.be/alternatives/168140/live-support> |
| fr-CA | <https://fr.capterra.ca/alternatives/168140/live-support> |
| fr-LU | <https://www.capterra.lu/alternatives/168140/live-support> |
| it | <https://www.capterra.it/alternatives/168140/live-support> |

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