---
description: Get detailed information about Richpanel and how it can help you meet your business needs. Learn more about Richpanel price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Richpanel Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Richpanel](/software/164751/ecommerce-crm) > [Richpanel Alternatives](https://www.capterra.com.sg/alternatives/164751/ecommerce-crm)

# Alternatives to Richpanel

Canonical: https://www.capterra.com.sg/alternatives/164751/ecommerce-crm

> Explore the top alternatives to Richpanel. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk is a customer support software that helps businesses streamline support operations and enhance customer experiences.
   - [View profile](https://www.capterra.com.sg/software/124981/freshdesk)
   - [Compare vs Richpanel](https://www.capterra.com.sg/compare/124981/164751/freshdesk/vs/ecommerce-crm)
2. **LiveAgent** — 4.7/5 (1753 reviews) — Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs Richpanel](https://www.capterra.com.sg/compare/102188/164751/liveagent/vs/ecommerce-crm)
3. **Froged** — 4.5/5 (56 reviews) — FROGED's Platform will help you increase MRR \& reduce churn through proactive onboarding, support \& engagement tools.
   - [View profile](https://www.capterra.com.sg/software/196490/froged)
   - [Compare vs Richpanel](https://www.capterra.com.sg/compare/164751/196490/ecommerce-crm/vs/froged)
4. **Sprinklr** — 4.3/5 (90 reviews) — Sprinklr is an enterprise-grade, software platform built to manage customer experiences at scale.
   - [View profile](https://www.capterra.com.sg/software/131274/sprinklr-platform)
   - [Compare vs Richpanel](https://www.capterra.com.sg/compare/131274/164751/sprinklr-platform/vs/ecommerce-crm)
5. **EngageBay CRM** — 4.7/5 (907 reviews) — AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster.
   - [View profile](https://www.capterra.com.sg/software/178819/engagebay-marketing)
   - [Compare vs Richpanel](https://www.capterra.com.sg/compare/164751/178819/ecommerce-crm/vs/engagebay-marketing)
6. **Front** — 4.5/5 (286 reviews) — Customer service software platform that helps businesses streamline collaboration, client communication, email management, and more.
   - [View profile](https://www.capterra.com.sg/software/132901/front)
   - [Compare vs Richpanel](https://www.capterra.com.sg/compare/132901/164751/front/vs/ecommerce-crm)
7. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
   - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
   - [Compare vs Richpanel](https://www.capterra.com.sg/compare/164283/164751/zendesk/vs/ecommerce-crm)
8. **Bitrix24** — 4.2/5 (984 reviews) — Bitrix24 is an AI-powered online workspace designed to help businesses manage their clients, sales, projects, and teams.
   - [View profile](https://www.capterra.com.sg/software/113540/bitrix24)
   - [Compare vs Richpanel](https://www.capterra.com.sg/compare/113540/164751/bitrix24/vs/ecommerce-crm)
9. **Intercom** — 4.5/5 (1131 reviews) — Intercom is an AI platform that combines an AI agent with a helpdesk to deliver efficient customer experiences.
   - [View profile](https://www.capterra.com.sg/software/134347/intercom)
   - [Compare vs Richpanel](https://www.capterra.com.sg/compare/134347/164751/intercom/vs/ecommerce-crm)
10. **Tidio** — 4.7/5 (590 reviews) — Tidio is customer support software that enables you to provide timely support and generate sales with live chat, automation, and AI.
    - [View profile](https://www.capterra.com.sg/software/144040/tidio-chat)
    - [Compare vs Richpanel](https://www.capterra.com.sg/compare/144040/164751/tidio-chat/vs/ecommerce-crm)
11. **Zoho Desk** — 4.5/5 (2211 reviews) — Cloud and mobile-based help desk software that enables businesses to deliver customer support and enhance service quality.
    - [View profile](https://www.capterra.com.sg/software/169505/zoho-desk)
    - [Compare vs Richpanel](https://www.capterra.com.sg/compare/164751/169505/ecommerce-crm/vs/zoho-desk)
12. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — Salesforce Service Cloud is a software that helps service teams deliver personalized support across various channels.
    - [View profile](https://www.capterra.com.sg/software/136189/salesforce)
    - [Compare vs Richpanel](https://www.capterra.com.sg/compare/136189/164751/salesforce/vs/ecommerce-crm)
13. **respond.io** — 4.6/5 (52 reviews) — Chats. Calls. All in one place. Respond.io helps B2C businesses connect with customers and close more sales, faster.
    - [View profile](https://www.capterra.com.sg/software/179311/rocketbots)
    - [Compare vs Richpanel](https://www.capterra.com.sg/compare/164751/179311/ecommerce-crm/vs/rocketbots)
14. **Genesys Cloud CX** — 4.3/5 (262 reviews) — Genesys Cloud is a web-based software that unifies customer and agent experiences across phone, email, chat, text and social channels.
    - [View profile](https://www.capterra.com.sg/software/21409/genesys-cloud)
    - [Compare vs Richpanel](https://www.capterra.com.sg/compare/21409/164751/genesys-cloud/vs/ecommerce-crm)
15. **Hiver** — 4.7/5 (146 reviews) — Hiver is a modern, AI customer service platform that unifies all support channels in a simple, intuitive interface.
    - [View profile](https://www.capterra.com.sg/software/142975/hiver)
    - [Compare vs Richpanel](https://www.capterra.com.sg/compare/142975/164751/hiver/vs/ecommerce-crm)

## Related Categories

- [Live Chat Software](https://www.capterra.com.sg/directory/30797/live-chat/software)
- [Customer Data Platform Software](https://www.capterra.com.sg/directory/31334/customer-data-platform/software)
- [Customer Service Software](https://www.capterra.com.sg/directory/22/customer-service/software)
- [Help Desk Software](https://www.capterra.com.sg/directory/30008/help-desk/software)
- [Customer Support Software](https://www.capterra.com.sg/directory/32315/customer-support/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/164751/ecommerce-crm)
- [View Product Profile](https://www.capterra.com.sg/software/164751/ecommerce-crm)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/164751/eCommerce-CRM/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/164751/ecommerce-crm> |
| en-AU | <https://www.capterra.com.au/alternatives/164751/ecommerce-crm> |
| en-CA | <https://www.capterra.ca/alternatives/164751/ecommerce-crm> |
| en-GB | <https://www.capterra.co.uk/alternatives/164751/ecommerce-crm> |
| en-IE | <https://www.capterra.ie/alternatives/164751/ecommerce-crm> |
| en-IL | <https://www.capterra.co.il/alternatives/164751/ecommerce-crm> |
| en-IN | <https://www.capterra.in/alternatives/164751/ecommerce-crm> |
| en-NZ | <https://www.capterra.co.nz/alternatives/164751/ecommerce-crm> |
| en-SG | <https://www.capterra.com.sg/alternatives/164751/ecommerce-crm> |
| en-ZA | <https://www.capterra.co.za/alternatives/164751/ecommerce-crm> |
| es | <https://www.capterra.es/alternatives/164751/ecommerce-crm> |
| es-AR | <https://www.capterra.com.ar/alternatives/164751/ecommerce-crm> |
| es-CL | <https://www.capterra.cl/alternatives/164751/ecommerce-crm> |
| es-CO | <https://www.capterra.co/alternatives/164751/ecommerce-crm> |
| es-CR | <https://www.capterra.co.cr/alternatives/164751/ecommerce-crm> |
| es-DO | <https://www.capterra.do/alternatives/164751/ecommerce-crm> |
| es-EC | <https://www.capterra.ec/alternatives/164751/ecommerce-crm> |
| es-MX | <https://www.capterra.mx/alternatives/164751/ecommerce-crm> |
| es-PA | <https://www.capterra.com.pa/alternatives/164751/ecommerce-crm> |
| es-PE | <https://www.capterra.pe/alternatives/164751/ecommerce-crm> |
| fr | <https://www.capterra.fr/alternatives/164751/ecommerce-crm> |
| fr-BE | <https://fr.capterra.be/alternatives/164751/ecommerce-crm> |
| fr-CA | <https://fr.capterra.ca/alternatives/164751/ecommerce-crm> |
| fr-LU | <https://www.capterra.lu/alternatives/164751/ecommerce-crm> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Richpanel","description":"See our list of Richpanel alternatives on Capterra Singapore. Filter them by price, features, and ratings to make the best decision for your business. We provide detailed information on software along with verified reviews.","url":"https://www.capterra.com.sg/alternatives/164751/ecommerce-crm","about":{"@id":"https://www.capterra.com.sg/alternatives/164751/ecommerce-crm#software"},"breadcrumb":{"@id":"https://www.capterra.com.sg/alternatives/164751/ecommerce-crm#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.com.sg/alternatives/164751/ecommerce-crm#webpage","mainEntity":{"@id":"https://www.capterra.com.sg/alternatives/164751/ecommerce-crm#software"},"isPartOf":{"@id":"https://www.capterra.com.sg/#website"},"inLanguage":"en-SG","publisher":{"@id":"https://www.capterra.com.sg/#organization"}},{"name":"Richpanel","url":"https://www.capterra.com.sg/software/164751/ecommerce-crm","@type":"SoftwareApplication","@id":"https://www.capterra.com.sg/software/164751/ecommerce-crm#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.9,"bestRating":5,"ratingCount":10},"offers":{"price":"100","@type":"Offer"}},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Live Chat Software","position":2,"item":"/directory/30797/live-chat/software","@type":"ListItem"},{"name":"Richpanel","position":3,"item":"/software/164751/ecommerce-crm","@type":"ListItem"},{"name":"Richpanel Alternatives","position":4,"item":"https://www.capterra.com.sg/alternatives/164751/ecommerce-crm","@type":"ListItem"}],"@id":"https://www.capterra.com.sg/alternatives/164751/ecommerce-crm#breadcrumblist"}]}
</script><script type="application/ld+json">
  {"name":"Richpanel Alternatives - Capterra Singapore 2026","@context":"https://schema.org","@type":"ItemList","itemListElement":[{"name":"Freshdesk","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69d55a02-59f1-4cbf-aabd-353fd6b19bca.png","url":"https://www.capterra.com.sg/software/124981/freshdesk","@type":"ListItem"},{"name":"LiveAgent","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.capterra.com.sg/software/102188/liveagent","@type":"ListItem"},{"name":"Froged","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ec54a8a7-fd59-4b6b-9ba5-41a51a1ffd07.png","url":"https://www.capterra.com.sg/software/196490/froged","@type":"ListItem"},{"name":"Sprinklr","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0490fe8-5643-494f-b180-6fc2b6e0b6f8.png","url":"https://www.capterra.com.sg/software/131274/sprinklr-platform","@type":"ListItem"},{"name":"EngageBay CRM","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f68dbd37-d921-4284-a28c-535eb223074a.png","url":"https://www.capterra.com.sg/software/178819/engagebay-marketing","@type":"ListItem"},{"name":"Front","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d8ecbf46-377d-4fbe-a921-9d8a23fbc33e.png","url":"https://www.capterra.com.sg/software/132901/front","@type":"ListItem"},{"name":"Zendesk Suite","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.capterra.com.sg/software/164283/zendesk","@type":"ListItem"},{"name":"Bitrix24","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0d820dd6-6e0b-43de-becb-e9078a2d9fac.png","url":"https://www.capterra.com.sg/software/113540/bitrix24","@type":"ListItem"},{"name":"Intercom","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6a454b39-277e-4602-aaed-5412bfd47102.png","url":"https://www.capterra.com.sg/software/134347/intercom","@type":"ListItem"},{"name":"Tidio","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://www.capterra.com.sg/software/144040/tidio-chat","@type":"ListItem"},{"name":"Zoho Desk","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d6440f4-1b79-46d5-a3ca-d4a0ae9e3100.png","url":"https://www.capterra.com.sg/software/169505/zoho-desk","@type":"ListItem"},{"name":"Salesforce Service Cloud","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://www.capterra.com.sg/software/136189/salesforce","@type":"ListItem"},{"name":"respond.io","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7c617c3c-b109-4b4d-86f2-a0ff12db5110.png","url":"https://www.capterra.com.sg/software/179311/rocketbots","@type":"ListItem"},{"name":"Genesys Cloud CX","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2833abc6-12c1-4581-8cc9-406ab7f5dd49.png","url":"https://www.capterra.com.sg/software/21409/genesys-cloud","@type":"ListItem"},{"name":"Hiver","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a9c15b99-cb97-46a9-96ae-986a824d38b4.png","url":"https://www.capterra.com.sg/software/142975/hiver","@type":"ListItem"}],"@id":"https://www.capterra.com.sg/alternatives/164751/ecommerce-crm#itemlist","numberOfItems":15}
</script>