---
description: Get detailed information about Playvox and how it can help you meet your business needs. Learn more about Playvox price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Playvox Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Quality Management Software](/directory/30099/quality-management/software) > [Playvox](/software/164542/playvox) > [Playvox Alternatives](https://www.capterra.com.sg/alternatives/164542/playvox)

# Alternatives to Playvox

Canonical: https://www.capterra.com.sg/alternatives/164542/playvox

> Explore the top alternatives to Playvox. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Leaptree Optimize** — 4.8/5 (12 reviews) — AI-powered QA built inside Salesforce that automates call center agent evaluations, boosting productivity and engagement.
   - [View profile](https://www.capterra.com.sg/software/1075162/Leaptree-Optimize)
   - [Compare vs Playvox](https://www.capterra.com.sg/compare/164542/1075162/playvox/vs/Leaptree-Optimize)
2. **NiCE CXone** — 4.2/5 (581 reviews) — Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
   - [View profile](https://www.capterra.com.sg/software/134775/incontact-call-center-software)
   - [Compare vs Playvox](https://www.capterra.com.sg/compare/134775/164542/incontact-call-center-software/vs/playvox)
3. **Genesys Cloud CX** — 4.3/5 (268 reviews) — Genesys Cloud is a web-based software that unifies customer and agent experiences across phone, email, chat, text and social channels.
   - [View profile](https://www.capterra.com.sg/software/21409/genesys-cloud)
   - [Compare vs Playvox](https://www.capterra.com.sg/compare/21409/164542/genesys-cloud/vs/playvox)
4. **Five9** — 4.2/5 (484 reviews) — Five9 is a cloud-based contact center software that helps organizations deliver exceptional customer experiences.
   - [View profile](https://www.capterra.com.sg/software/132405/five9)
   - [Compare vs Playvox](https://www.capterra.com.sg/compare/132405/164542/five9/vs/playvox)
5. **LiveAgent** — 4.7/5 (1787 reviews) — Award-winning live chat, help desk, ticketing and call center software with powerful AI features. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs Playvox](https://www.capterra.com.sg/compare/102188/164542/liveagent/vs/playvox)
6. **Avaya Cloud Office** — 4.2/5 (45 reviews) — Communications and collaboration solution that helps businesses manage auto attendants, dialing, conferencing \& more.
   - [View profile](https://www.capterra.com.sg/software/212483/avaya-ip-office)
   - [Compare vs Playvox](https://www.capterra.com.sg/compare/164542/212483/playvox/vs/avaya-ip-office)
7. **Zendesk QA** — 4.9/5 (23 reviews) — Zendesk QA is a quality assurance solution that helps companies solidify customer relationships through excellent CX.
   - [View profile](https://www.capterra.com.sg/software/180104/klaus)
   - [Compare vs Playvox](https://www.capterra.com.sg/compare/164542/180104/playvox/vs/klaus)
8. **VQ Online** — 4.7/5 (18 reviews) — An easy-to-use quality assurance tool for 50 to 5000+ agents. Real-time reporting. Flexible and cost-effective.
   - [View profile](https://www.capterra.com.sg/software/1019817/vq-online)
   - [Compare vs Playvox](https://www.capterra.com.sg/compare/164542/1019817/playvox/vs/vq-online)
9. **Insightful** — 4.8/5 (238 reviews) — Simple, affordable, and reliable. Insightful has everything you need to improve your team’s productivity
   - [View profile](https://www.capterra.com.sg/software/142813/Insightful)
   - [Compare vs Playvox](https://www.capterra.com.sg/compare/142813/164542/Insightful/vs/playvox)
10. **Squaretalk** — 4.8/5 (114 reviews) — Squaretalk is an all-in-one contact center platform that increases lead engagement, contact rates, team performance and personalization
    - [View profile](https://www.capterra.com.sg/software/219046/squaretalk-matrix)
    - [Compare vs Playvox](https://www.capterra.com.sg/compare/164542/219046/playvox/vs/squaretalk-matrix)
11. **Zoho Desk** — 4.5/5 (2214 reviews) — Cloud and mobile-based help desk software that enables businesses to deliver customer support and enhance service quality.
    - [View profile](https://www.capterra.com.sg/software/169505/zoho-desk)
    - [Compare vs Playvox](https://www.capterra.com.sg/compare/164542/169505/playvox/vs/zoho-desk)
12. **Klearcom** — 4.8/5 (11 reviews) — Experience real-time toll and toll-free number testing with Klearcom’s single-test SaaS platform, fixed line/GSM, no installation.
    - [View profile](https://www.capterra.com.sg/software/1066714/klearcom)
    - [Compare vs Playvox](https://www.capterra.com.sg/compare/164542/1066714/playvox/vs/klearcom)
13. **Capturi** — 4.8/5 (11 reviews) — Capturi is the leading conversational AI platform in Scandinavia. Use AI to turn your recorded conversations into concrete insights.
    - [View profile](https://www.capterra.com.sg/software/216651/capturi)
    - [Compare vs Playvox](https://www.capterra.com.sg/compare/164542/216651/playvox/vs/capturi)
14. **Cisco Finesse** — 4.9/5 (11 reviews) — Contact Center solution that provides quality assurance checks, team communication, call routing, and team performance dashboards.
    - [View profile](https://www.capterra.com.sg/software/1029520/cisco-finesse)
    - [Compare vs Playvox](https://www.capterra.com.sg/compare/164542/1029520/playvox/vs/cisco-finesse)
15. **Calabrio ONE** — 4.5/5 (263 reviews) — Calabrio ONE is now Verint CX Automation–expanded AI, deeper integrations, and the same focus on agent experience \& customer outcomes.
    - [View profile](https://www.capterra.com.sg/software/110588/calabrio-one-suite)
    - [Compare vs Playvox](https://www.capterra.com.sg/compare/110588/164542/calabrio-one-suite/vs/playvox)

## Related Categories

- [Quality Management Software](https://www.capterra.com.sg/directory/30099/quality-management/software)
- [Contact Centre Software](https://www.capterra.com.sg/directory/32035/contact-center/software)
- [Customer Service Software](https://www.capterra.com.sg/directory/22/customer-service/software)
- [Customer Satisfaction Software](https://www.capterra.com.sg/directory/30541/customer-satisfaction/software)
- [Workforce Management Software](https://www.capterra.com.sg/directory/30210/workforce-management/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/164542/playvox)
- [View Product Profile](https://www.capterra.com.sg/software/164542/playvox)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/164542/playvox> |
| de-AT | <https://www.capterra.at/alternatives/164542/playvox> |
| de-CH | <https://www.capterra.ch/alternatives/164542/playvox> |
| en | <https://www.capterra.com/p/164542/playvox/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/164542/playvox> |
| en-AU | <https://www.capterra.com.au/alternatives/164542/playvox> |
| en-CA | <https://www.capterra.ca/alternatives/164542/playvox> |
| en-GB | <https://www.capterra.co.uk/alternatives/164542/playvox> |
| en-IE | <https://www.capterra.ie/alternatives/164542/playvox> |
| en-IL | <https://www.capterra.co.il/alternatives/164542/playvox> |
| en-IN | <https://www.capterra.in/alternatives/164542/playvox> |
| en-NZ | <https://www.capterra.co.nz/alternatives/164542/playvox> |
| en-SG | <https://www.capterra.com.sg/alternatives/164542/playvox> |
| en-ZA | <https://www.capterra.co.za/alternatives/164542/playvox> |
| es | <https://www.capterra.es/alternatives/164542/playvox> |
| es-AR | <https://www.capterra.com.ar/alternatives/164542/playvox> |
| es-CL | <https://www.capterra.cl/alternatives/164542/playvox> |
| es-CO | <https://www.capterra.co/alternatives/164542/playvox> |
| es-CR | <https://www.capterra.co.cr/alternatives/164542/playvox> |
| es-DO | <https://www.capterra.do/alternatives/164542/playvox> |
| es-EC | <https://www.capterra.ec/alternatives/164542/playvox> |
| es-MX | <https://www.capterra.mx/alternatives/164542/playvox> |
| es-PA | <https://www.capterra.com.pa/alternatives/164542/playvox> |
| es-PE | <https://www.capterra.pe/alternatives/164542/playvox> |
| fr | <https://www.capterra.fr/alternatives/164542/playvox> |
| fr-BE | <https://fr.capterra.be/alternatives/164542/playvox> |
| fr-CA | <https://fr.capterra.ca/alternatives/164542/playvox> |
| fr-LU | <https://www.capterra.lu/alternatives/164542/playvox> |
| pt | <https://www.capterra.com.br/alternatives/164542/playvox> |
| pt-PT | <https://www.capterra.pt/alternatives/164542/playvox> |

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