---
description: Get detailed information about MiContact Center Business and how it can help you meet your business needs. Learn more about MiContact Center Business price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: MiContact Center Business Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [IVR Software](/directory/30231/ivr/software) > [MiContact Center Business](/software/164475/micloud-contact-center-business) > [MiContact Center Business Alternatives](https://www.capterra.com.sg/alternatives/164475/micloud-contact-center-business)

# Alternatives to MiContact Center Business

Canonical: https://www.capterra.com.sg/alternatives/164475/micloud-contact-center-business

> Explore the top alternatives to MiContact Center Business. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Bitrix24** — 4.2/5 (990 reviews) — Bitrix24 \#1 free business phone system and CRM in one used by 15 million businesses worldwide
   - [View profile](https://www.capterra.com.sg/software/113540/bitrix24)
   - [Compare vs MiContact Center Business](https://www.capterra.com.sg/compare/113540/164475/bitrix24/vs/micloud-contact-center-business)
2. **RingCX** — 4.2/5 (255 reviews) — RingCX is an AI-powered contact center: simple to use and easy to deploy.
   - [View profile](https://www.capterra.com.sg/software/154951/ringcentral-contact-center)
   - [Compare vs MiContact Center Business](https://www.capterra.com.sg/compare/154951/164475/ringcentral-contact-center/vs/micloud-contact-center-business)
3. **Genesys Cloud CX** — 4.3/5 (263 reviews) — Build self-service menus and flows for voice, email, chat and texts using an intuitive drag-and-drop designer you can easily control.
   - [View profile](https://www.capterra.com.sg/software/21409/genesys-cloud)
   - [Compare vs MiContact Center Business](https://www.capterra.com.sg/compare/21409/164475/genesys-cloud/vs/micloud-contact-center-business)
4. **Five9** — 4.2/5 (482 reviews) — Cloud Contact Center with Practical AI - Inbound, Outbound, ACD, IVR, Predictive Dialer, Chat, Call Recording, and CRM Integrations.
   - [View profile](https://www.capterra.com.sg/software/132405/five9)
   - [Compare vs MiContact Center Business](https://www.capterra.com.sg/compare/132405/164475/five9/vs/micloud-contact-center-business)
5. **NiCE CXone** — 4.2/5 (581 reviews) — Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
   - [View profile](https://www.capterra.com.sg/software/134775/incontact-call-center-software)
   - [Compare vs MiContact Center Business](https://www.capterra.com.sg/compare/134775/164475/incontact-call-center-software/vs/micloud-contact-center-business)
6. **Talkdesk** — 4.5/5 (733 reviews) — Talkdesk is an enterprise cloud contact center platform that empowers companies to make customer experience a competitive advantage.
   - [View profile](https://www.capterra.com.sg/software/132852/talkdesk)
   - [Compare vs MiContact Center Business](https://www.capterra.com.sg/compare/132852/164475/talkdesk/vs/micloud-contact-center-business)
7. **ZIWO** — 4.7/5 (108 reviews) — Cloud Contact Center solution deployed instantly with CRM plugins, full API access, and agent connectivity.
   - [View profile](https://www.capterra.com.sg/software/171265/ziwo)
   - [Compare vs MiContact Center Business](https://www.capterra.com.sg/compare/164475/171265/micloud-contact-center-business/vs/ziwo)
8. **8x8 Contact Center** — 4.3/5 (47 reviews) — 8x8 Contact Center keeps you connected to your customers from anywhere, at any time, with a 99.999% SLA.
   - [View profile](https://www.capterra.com.sg/software/161523/contactnow)
   - [Compare vs MiContact Center Business](https://www.capterra.com.sg/compare/161523/164475/contactnow/vs/micloud-contact-center-business)
9. **TCN** — 4.5/5 (57 reviews) — TCN provides scalable contact center software solutions to meet your needs. Reach your goals and leverage easy integration.
   - [View profile](https://www.capterra.com.sg/software/84252/tcn)
   - [Compare vs MiContact Center Business](https://www.capterra.com.sg/compare/84252/164475/tcn/vs/micloud-contact-center-business)
10. **Nextiva Contact Center** — 4.5/5 (112 reviews) — Nextiva is contact center software using AI to boost agent productivity, grow customer loyalty, and unify the customer experience.
    - [View profile](https://www.capterra.com.sg/software/145004/nextiva-call-center)
    - [Compare vs MiContact Center Business](https://www.capterra.com.sg/compare/145004/164475/nextiva-call-center/vs/micloud-contact-center-business)
11. **Ytel** — 3.9/5 (26 reviews) — Whether you want to increase leads, accelerate sales, or enhance the customer journey, Ytel has a solution to help you communicate.
    - [View profile](https://www.capterra.com.sg/software/123451/x5-cloud-contact-center)
    - [Compare vs MiContact Center Business](https://www.capterra.com.sg/compare/123451/164475/x5-cloud-contact-center/vs/micloud-contact-center-business)
12. **MaxContact** — 4.7/5 (33 reviews) — MaxContact is the AI-powered customer engagement platform that turns conversations into revenue.
    - [View profile](https://www.capterra.com.sg/software/156506/maxcontact)
    - [Compare vs MiContact Center Business](https://www.capterra.com.sg/compare/156506/164475/maxcontact/vs/micloud-contact-center-business)
13. **Call Center Studio** — 4.5/5 (47 reviews) — Build the most intuitive and efficient IVR flows with Call Center Studio’s next-gen capabilities.
    - [View profile](https://www.capterra.com.sg/software/176017/alotech)
    - [Compare vs MiContact Center Business](https://www.capterra.com.sg/compare/164475/176017/micloud-contact-center-business/vs/alotech)
14. **Sharpen** — 4.4/5 (48 reviews) — Sharpen is the agent-first contact center built to help you prioritize your agents and strategically improve customer experiences.
    - [View profile](https://www.capterra.com.sg/software/145658/sharpen)
    - [Compare vs MiContact Center Business](https://www.capterra.com.sg/compare/145658/164475/sharpen/vs/micloud-contact-center-business)
15. **Servetel** — 3.4/5 (5 reviews) — Servetel (by Acefone) is an international cloud communications service provider, catering to startups, SMBs and enterprises.
    - [View profile](https://www.capterra.com.sg/software/198854/servetel)
    - [Compare vs MiContact Center Business](https://www.capterra.com.sg/compare/164475/198854/micloud-contact-center-business/vs/servetel)

## Related Categories

- [IVR Software](https://www.capterra.com.sg/directory/30231/ivr/software)
- [Contact Centre Software](https://www.capterra.com.sg/directory/32035/contact-center/software)
- [Call Centre Software](https://www.capterra.com.sg/directory/30007/call-center/software)
- [Call Center Workforce Management Software](https://www.capterra.com.sg/directory/32607/call-center-workforce-management/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/164475/micloud-contact-center-business)
- [View Product Profile](https://www.capterra.com.sg/software/164475/micloud-contact-center-business)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/214930/MiCloud-Contact-Center-Business/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/164475/micloud-contact-center-business> |
| en-AU | <https://www.capterra.com.au/alternatives/164475/micloud-contact-center-business> |
| en-CA | <https://www.capterra.ca/alternatives/164475/micloud-contact-center-business> |
| en-GB | <https://www.capterra.co.uk/alternatives/164475/micloud-contact-center-business> |
| en-IE | <https://www.capterra.ie/alternatives/164475/micloud-contact-center-business> |
| en-IL | <https://www.capterra.co.il/alternatives/164475/micloud-contact-center-business> |
| en-IN | <https://www.capterra.in/alternatives/164475/micloud-contact-center-business> |
| en-NZ | <https://www.capterra.co.nz/alternatives/164475/micloud-contact-center-business> |
| en-SG | <https://www.capterra.com.sg/alternatives/164475/micloud-contact-center-business> |
| en-ZA | <https://www.capterra.co.za/alternatives/164475/micloud-contact-center-business> |
| ja | <https://www.capterra.jp/alternatives/164475/micloud-contact-center-business> |

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