---
description: Get detailed information about Zendesk Suite and how it can help you meet your business needs. Learn more about Zendesk Suite price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Zendesk Suite Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [Zendesk Suite](/software/164283/zendesk) > [Zendesk Suite Alternatives](https://www.capterra.com.sg/alternatives/164283/zendesk)

# Alternatives to Zendesk Suite

Canonical: https://www.capterra.com.sg/alternatives/164283/zendesk

> Explore the top alternatives to Zendesk Suite. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Freshdesk** — 4.5/5 (3470 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
   - [View profile](https://www.capterra.com.sg/software/124981/freshdesk)
   - [Compare vs Zendesk Suite](https://www.capterra.com.sg/compare/124981/164283/freshdesk/vs/zendesk)
2. **Salesforce Sales Cloud** — 4.4/5 (18804 reviews) — Bring together CRM apps for sales, service, marketing, commerce, AI, and more in one integrated solution.
   - [View profile](https://www.capterra.com.sg/software/61368/salesforce)
   - [Compare vs Zendesk Suite](https://www.capterra.com.sg/compare/61368/164283/salesforce/vs/zendesk)
3. **LiveAgent** — 4.7/5 (1787 reviews) — Award-winning help desk, ticketing, live chat, and call center software, easy to use from the start. Try it with a free 1-month trial.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs Zendesk Suite](https://www.capterra.com.sg/compare/102188/164283/liveagent/vs/zendesk)
4. **LiveChat** — 4.6/5 (1727 reviews) — LiveChat enables you to have real-time conversations with your customers while they are on your website.
   - [View profile](https://www.capterra.com.sg/software/62194/livechat)
   - [Compare vs Zendesk Suite](https://www.capterra.com.sg/compare/62194/164283/livechat/vs/zendesk)
5. **Milvus** — 4.8/5 (298 reviews) — A unified Help Desk, Service Desk, and IT management platform integrating omnichannel support, smart inventory, and AI for MSPs and IT
   - [View profile](https://www.capterra.com.sg/software/202528/milvus)
   - [Compare vs Zendesk Suite](https://www.capterra.com.sg/compare/164283/202528/zendesk/vs/milvus)
6. **Tidio** — 4.7/5 (590 reviews) — Tidio is customer service software with live chat, help desk, chatbot, and AI agent options designed to streamline support.
   - [View profile](https://www.capterra.com.sg/software/144040/tidio-chat)
   - [Compare vs Zendesk Suite](https://www.capterra.com.sg/compare/144040/164283/tidio-chat/vs/zendesk)
7. **HelpDesk** — 4.6/5 (183 reviews) — HelpDesk.com is an online ticketing system designed to simplify your teams work. Provide outstanding customer support. Effortlessly.
   - [View profile](https://www.capterra.com.sg/software/185973/helpdesk)
   - [Compare vs Zendesk Suite](https://www.capterra.com.sg/compare/164283/185973/zendesk/vs/helpdesk)
8. **Zoho Desk** — 4.5/5 (2214 reviews) — Put customer service at the heart of your company. Make customers happier, agents more empowered, and your business healthier.
   - [View profile](https://www.capterra.com.sg/software/169505/zoho-desk)
   - [Compare vs Zendesk Suite](https://www.capterra.com.sg/compare/164283/169505/zendesk/vs/zoho-desk)
9. **Intercom** — 4.5/5 (1135 reviews) — Intercom is the complete AI-first customer service platform, improving experiences for customers, support agents, and managers
   - [View profile](https://www.capterra.com.sg/software/134347/intercom)
   - [Compare vs Zendesk Suite](https://www.capterra.com.sg/compare/134347/164283/intercom/vs/zendesk)
10. **Dynamics 365** — 4.4/5 (5846 reviews) — Dynamics 365 offers integrated business management solution that automates financial, customer relationship and supply chain processes.
    - [View profile](https://www.capterra.com.sg/software/157279/dynamics-365)
    - [Compare vs Zendesk Suite](https://www.capterra.com.sg/compare/157279/164283/dynamics-365/vs/zendesk)
11. **Salesforce Service Cloud** — 4.5/5 (827 reviews) — The worlds \#1 customer service platform, empowers every service employee with the innovative tools, and unified data.
    - [View profile](https://www.capterra.com.sg/software/136189/salesforce)
    - [Compare vs Zendesk Suite](https://www.capterra.com.sg/compare/136189/164283/salesforce/vs/zendesk)
12. **Bitrix24** — 4.2/5 (1001 reviews) — Bitrix24 is \#1 free client management (CRM) and customer service solution, used by 15 million businesses worldwide.
    - [View profile](https://www.capterra.com.sg/software/113540/bitrix24)
    - [Compare vs Zendesk Suite](https://www.capterra.com.sg/compare/113540/164283/bitrix24/vs/zendesk)
13. **Zoho Assist** — 4.7/5 (1472 reviews) — Zoho Assist provides a simple and straight forward user interface to connect to remote computers anywhere on the globe.
    - [View profile](https://www.capterra.com.sg/software/181775/zoho-assist)
    - [Compare vs Zendesk Suite](https://www.capterra.com.sg/compare/164283/181775/zendesk/vs/zoho-assist)
14. **Odoo** — 4.2/5 (1322 reviews) — Odoo is an all-in-one open-source business platform for CRM, Sales, Accounting, Website, eCommerce, POS, Inventory, HR, and more.
    - [View profile](https://www.capterra.com.sg/software/135618/odoo)
    - [Compare vs Zendesk Suite](https://www.capterra.com.sg/compare/135618/164283/odoo/vs/zendesk)
15. **Front** — 4.5/5 (288 reviews) — Front’s powerful customer service platform makes five-star service attainable for 9,000 businesses like yours.
    - [View profile](https://www.capterra.com.sg/software/132901/front)
    - [Compare vs Zendesk Suite](https://www.capterra.com.sg/compare/132901/164283/front/vs/zendesk)

## Related Categories

- [Customer Service Software](https://www.capterra.com.sg/directory/22/customer-service/software)
- [Help Desk Software](https://www.capterra.com.sg/directory/30008/help-desk/software)
- [Knowledge Management Software](https://www.capterra.com.sg/directory/30094/knowledge-management/software)
- [Complaint Management Software](https://www.capterra.com.sg/directory/30674/complaint-management/software)
- [Issue Tracking Software](https://www.capterra.com.sg/directory/30675/issue-tracking/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/164283/zendesk)
- [View Product Profile](https://www.capterra.com.sg/software/164283/zendesk)

## This page is available in the following languages

| Locale | URL |
| da | <https://www.capterra.dk/alternatives/164283/zendesk> |
| de | <https://www.capterra.com.de/alternatives/164283/zendesk> |
| de-AT | <https://www.capterra.at/alternatives/164283/zendesk> |
| de-CH | <https://www.capterra.ch/alternatives/164283/zendesk> |
| en | <https://www.capterra.com/p/164283/Zendesk/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/164283/zendesk> |
| en-AU | <https://www.capterra.com.au/alternatives/164283/zendesk> |
| en-CA | <https://www.capterra.ca/alternatives/164283/zendesk> |
| en-GB | <https://www.capterra.co.uk/alternatives/164283/zendesk> |
| en-IE | <https://www.capterra.ie/alternatives/164283/zendesk> |
| en-IL | <https://www.capterra.co.il/alternatives/164283/zendesk> |
| en-IN | <https://www.capterra.in/alternatives/164283/zendesk> |
| en-NZ | <https://www.capterra.co.nz/alternatives/164283/zendesk> |
| en-SG | <https://www.capterra.com.sg/alternatives/164283/zendesk> |
| en-ZA | <https://www.capterra.co.za/alternatives/164283/zendesk> |
| es | <https://www.capterra.es/alternatives/164283/zendesk> |
| es-AR | <https://www.capterra.com.ar/alternatives/164283/zendesk> |
| es-CL | <https://www.capterra.cl/alternatives/164283/zendesk> |
| es-CO | <https://www.capterra.co/alternatives/164283/zendesk> |
| es-CR | <https://www.capterra.co.cr/alternatives/164283/zendesk> |
| es-DO | <https://www.capterra.do/alternatives/164283/zendesk> |
| es-EC | <https://www.capterra.ec/alternatives/164283/zendesk> |
| es-MX | <https://www.capterra.mx/alternatives/164283/zendesk> |
| es-PA | <https://www.capterra.com.pa/alternatives/164283/zendesk> |
| es-PE | <https://www.capterra.pe/alternatives/164283/zendesk> |
| fi | <https://www.capterra.fi/alternatives/164283/zendesk> |
| fr | <https://www.capterra.fr/alternatives/164283/zendesk> |
| fr-BE | <https://fr.capterra.be/alternatives/164283/zendesk> |
| fr-CA | <https://fr.capterra.ca/alternatives/164283/zendesk> |
| fr-LU | <https://www.capterra.lu/alternatives/164283/zendesk> |
| it | <https://www.capterra.it/alternatives/164283/zendesk> |
| ja | <https://www.capterra.jp/alternatives/164283/zendesk> |
| nb | <https://www.capterra.no/alternatives/164283/zendesk> |
| nl | <https://www.capterra.nl/alternatives/164283/zendesk> |
| nl-BE | <https://www.capterra.be/alternatives/164283/zendesk> |
| pl | <https://www.capterra.pl/alternatives/164283/zendesk> |
| pt | <https://www.capterra.com.br/alternatives/164283/zendesk> |
| pt-PT | <https://www.capterra.pt/alternatives/164283/zendesk> |
| sv | <https://www.capterra.se/alternatives/164283/zendesk> |
| tr | <https://www.capterra.web.tr/alternatives/164283/zendesk> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Zendesk Suite","description":"See our list of Zendesk Suite alternatives on Capterra Singapore. Filter them by price, features, and ratings to make the best decision for your business. We provide detailed information on software along with verified reviews.","url":"https://www.capterra.com.sg/alternatives/164283/zendesk","about":{"@id":"https://www.capterra.com.sg/alternatives/164283/zendesk#software"},"breadcrumb":{"@id":"https://www.capterra.com.sg/alternatives/164283/zendesk#breadcrumblist"},"@id":"https://www.capterra.com.sg/alternatives/164283/zendesk#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.com.sg/#website"},"inLanguage":"en-SG","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"mainEntity":{"@id":"https://www.capterra.com.sg/alternatives/164283/zendesk#software"}},{"name":"Zendesk Suite","url":"https://www.capterra.com.sg/software/164283/zendesk","@id":"https://www.capterra.com.sg/software/164283/zendesk#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":4090},"offers":{"price":"115","@type":"Offer"}},{"@id":"https://www.capterra.com.sg/alternatives/164283/zendesk#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Service Software","position":2,"item":"/directory/22/customer-service/software","@type":"ListItem"},{"name":"Zendesk Suite","position":3,"item":"/software/164283/zendesk","@type":"ListItem"},{"name":"Zendesk Suite Alternatives","position":4,"item":"https://www.capterra.com.sg/alternatives/164283/zendesk","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Zendesk Suite Alternatives - Capterra Singapore 2026","@context":"https://schema.org","@id":"https://www.capterra.com.sg/alternatives/164283/zendesk#itemlist","@type":"ItemList","itemListElement":[{"name":"Freshdesk","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69d55a02-59f1-4cbf-aabd-353fd6b19bca.png","url":"https://www.capterra.com.sg/software/124981/freshdesk","@type":"ListItem"},{"name":"Salesforce Sales Cloud","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f11ea590-5812-4ce0-a108-3837d065513d.png","url":"https://www.capterra.com.sg/software/61368/salesforce","@type":"ListItem"},{"name":"LiveAgent","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.capterra.com.sg/software/102188/liveagent","@type":"ListItem"},{"name":"LiveChat","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c56135f-eeb4-4d21-8b10-89435d98064e.png","url":"https://www.capterra.com.sg/software/62194/livechat","@type":"ListItem"},{"name":"Milvus","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ffd3f3f5-79b1-4849-8bbb-6cb82aa3aafa.png","url":"https://www.capterra.com.sg/software/202528/milvus","@type":"ListItem"},{"name":"Tidio","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://www.capterra.com.sg/software/144040/tidio-chat","@type":"ListItem"},{"name":"HelpDesk","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/530d447b-5555-4e1c-b09d-e4dcf17dbec2.png","url":"https://www.capterra.com.sg/software/185973/helpdesk","@type":"ListItem"},{"name":"Zoho Desk","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d6440f4-1b79-46d5-a3ca-d4a0ae9e3100.png","url":"https://www.capterra.com.sg/software/169505/zoho-desk","@type":"ListItem"},{"name":"Intercom","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6a454b39-277e-4602-aaed-5412bfd47102.png","url":"https://www.capterra.com.sg/software/134347/intercom","@type":"ListItem"},{"name":"Dynamics 365","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a5d35bcd-e674-49ae-b851-7c2579a7969f.jpeg","url":"https://www.capterra.com.sg/software/157279/dynamics-365","@type":"ListItem"},{"name":"Salesforce Service Cloud","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://www.capterra.com.sg/software/136189/salesforce","@type":"ListItem"},{"name":"Bitrix24","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0d820dd6-6e0b-43de-becb-e9078a2d9fac.png","url":"https://www.capterra.com.sg/software/113540/bitrix24","@type":"ListItem"},{"name":"Zoho Assist","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f6275ea1-8489-4f86-a030-526d3e2ae20e.jpeg","url":"https://www.capterra.com.sg/software/181775/zoho-assist","@type":"ListItem"},{"name":"Odoo","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/17efceca-38ea-4e7e-83dc-2cdd9fb0987f.png","url":"https://www.capterra.com.sg/software/135618/odoo","@type":"ListItem"},{"name":"Front","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d8ecbf46-377d-4fbe-a921-9d8a23fbc33e.png","url":"https://www.capterra.com.sg/software/132901/front","@type":"ListItem"}],"numberOfItems":15}
</script>