---
description: Get detailed information about Zendesk Suite and how it can help you meet your business needs. Learn more about Zendesk Suite price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Zendesk Suite Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [Zendesk Suite](/software/164283/zendesk) > [Zendesk Suite Alternatives](https://www.capterra.com.sg/alternatives/164283/zendesk)

# Alternatives to Zendesk Suite

Canonical: https://www.capterra.com.sg/alternatives/164283/zendesk

> Explore the top alternatives to Zendesk Suite. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Zoho Desk** — 4.5/5 (2211 reviews) — Cloud and mobile-based help desk software that enables businesses to deliver customer support and enhance service quality.
   - [View profile](https://www.capterra.com.sg/software/169505/zoho-desk)
   - [Compare vs Zendesk Suite](https://www.capterra.com.sg/compare/164283/169505/zendesk/vs/zoho-desk)
2. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk is a customer support software that helps businesses streamline support operations and enhance customer experiences.
   - [View profile](https://www.capterra.com.sg/software/124981/freshdesk)
   - [Compare vs Zendesk Suite](https://www.capterra.com.sg/compare/124981/164283/freshdesk/vs/zendesk)
3. **Salesforce Sales Cloud** — 4.4/5 (18768 reviews) — Bring together CRM apps for sales, service, marketing, commerce, AI, and more in one integrated solution.
   - [View profile](https://www.capterra.com.sg/software/61368/salesforce)
   - [Compare vs Zendesk Suite](https://www.capterra.com.sg/compare/61368/164283/salesforce/vs/zendesk)
4. **LiveAgent** — 4.7/5 (1753 reviews) — Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs Zendesk Suite](https://www.capterra.com.sg/compare/102188/164283/liveagent/vs/zendesk)
5. **LiveChat** — 4.6/5 (1715 reviews) — AI-based solution that helps businesses automate support, boosts sales, and enhances satisfaction across multiple channels.
   - [View profile](https://www.capterra.com.sg/software/62194/livechat)
   - [Compare vs Zendesk Suite](https://www.capterra.com.sg/compare/62194/164283/livechat/vs/zendesk)
6. **Milvus** — 4.8/5 (298 reviews) — Intelligent helpdesk and IT management system.
   - [View profile](https://www.capterra.com.sg/software/202528/milvus)
   - [Compare vs Zendesk Suite](https://www.capterra.com.sg/compare/164283/202528/zendesk/vs/milvus)
7. **Tidio** — 4.7/5 (590 reviews) — Tidio is customer support software that enables you to provide timely support and generate sales with live chat, automation, and AI.
   - [View profile](https://www.capterra.com.sg/software/144040/tidio-chat)
   - [Compare vs Zendesk Suite](https://www.capterra.com.sg/compare/144040/164283/tidio-chat/vs/zendesk)
8. **HelpDesk** — 4.6/5 (180 reviews) — HelpDesk is an online ticketing system designed to simplify your teams work. Provide outstanding customer support. Effortlessly.
   - [View profile](https://www.capterra.com.sg/software/185973/helpdesk)
   - [Compare vs Zendesk Suite](https://www.capterra.com.sg/compare/164283/185973/zendesk/vs/helpdesk)
9. **Dynamics 365** — 4.4/5 (5811 reviews) — Dynamics 365 offers integrated business management solution that automates financial, customer relationship and supply chain processes.
   - [View profile](https://www.capterra.com.sg/software/157279/dynamics-365)
   - [Compare vs Zendesk Suite](https://www.capterra.com.sg/compare/157279/164283/dynamics-365/vs/zendesk)
10. **Intercom** — 4.5/5 (1131 reviews) — Intercom is an AI platform that combines an AI agent with a helpdesk to deliver efficient customer experiences.
    - [View profile](https://www.capterra.com.sg/software/134347/intercom)
    - [Compare vs Zendesk Suite](https://www.capterra.com.sg/compare/134347/164283/intercom/vs/zendesk)
11. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — Salesforce Service Cloud is a software that helps service teams deliver personalized support across various channels.
    - [View profile](https://www.capterra.com.sg/software/136189/salesforce)
    - [Compare vs Zendesk Suite](https://www.capterra.com.sg/compare/136189/164283/salesforce/vs/zendesk)
12. **Bitrix24** — 4.2/5 (984 reviews) — Bitrix24 is an AI-powered online workspace designed to help businesses manage their clients, sales, projects, and teams.
    - [View profile](https://www.capterra.com.sg/software/113540/bitrix24)
    - [Compare vs Zendesk Suite](https://www.capterra.com.sg/compare/113540/164283/bitrix24/vs/zendesk)
13. **Zoho Assist** — 4.7/5 (1374 reviews) — Zoho Assist provides a simple and straight forward user interface to connect to remote computers anywhere on the globe.
    - [View profile](https://www.capterra.com.sg/software/181775/zoho-assist)
    - [Compare vs Zendesk Suite](https://www.capterra.com.sg/compare/164283/181775/zendesk/vs/zoho-assist)
14. **Odoo** — 4.2/5 (1294 reviews) — Odoo is an all-in-one open-source business platform for CRM, Sales, Accounting, Website, eCommerce, POS, Inventory, HR, and more.
    - [View profile](https://www.capterra.com.sg/software/135618/odoo)
    - [Compare vs Zendesk Suite](https://www.capterra.com.sg/compare/135618/164283/odoo/vs/zendesk)
15. **Yonyx** — 4.7/5 (256 reviews) — Decision tree driven interactive guides that plug into most CRM systems. Follow business processes in an interactive manner.
    - [View profile](https://www.capterra.com.sg/software/130406/agi-self-service)
    - [Compare vs Zendesk Suite](https://www.capterra.com.sg/compare/130406/164283/agi-self-service/vs/zendesk)

## Related Categories

- [Customer Service Software](https://www.capterra.com.sg/directory/22/customer-service/software)
- [Help Desk Software](https://www.capterra.com.sg/directory/30008/help-desk/software)
- [Knowledge Management Software](https://www.capterra.com.sg/directory/30094/knowledge-management/software)
- [Complaint Management Software](https://www.capterra.com.sg/directory/30674/complaint-management/software)
- [Issue Tracking Software](https://www.capterra.com.sg/directory/30675/issue-tracking/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/164283/zendesk)
- [View Product Profile](https://www.capterra.com.sg/software/164283/zendesk)

## This page is available in the following languages

| Locale | URL |
| da | <https://www.capterra.dk/alternatives/164283/zendesk> |
| de | <https://www.capterra.com.de/alternatives/164283/zendesk> |
| de-AT | <https://www.capterra.at/alternatives/164283/zendesk> |
| de-CH | <https://www.capterra.ch/alternatives/164283/zendesk> |
| en | <https://www.capterra.com/p/164283/Zendesk/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/164283/zendesk> |
| en-AU | <https://www.capterra.com.au/alternatives/164283/zendesk> |
| en-CA | <https://www.capterra.ca/alternatives/164283/zendesk> |
| en-GB | <https://www.capterra.co.uk/alternatives/164283/zendesk> |
| en-IE | <https://www.capterra.ie/alternatives/164283/zendesk> |
| en-IL | <https://www.capterra.co.il/alternatives/164283/zendesk> |
| en-IN | <https://www.capterra.in/alternatives/164283/zendesk> |
| en-NZ | <https://www.capterra.co.nz/alternatives/164283/zendesk> |
| en-SG | <https://www.capterra.com.sg/alternatives/164283/zendesk> |
| en-ZA | <https://www.capterra.co.za/alternatives/164283/zendesk> |
| es | <https://www.capterra.es/alternatives/164283/zendesk> |
| es-AR | <https://www.capterra.com.ar/alternatives/164283/zendesk> |
| es-CL | <https://www.capterra.cl/alternatives/164283/zendesk> |
| es-CO | <https://www.capterra.co/alternatives/164283/zendesk> |
| es-CR | <https://www.capterra.co.cr/alternatives/164283/zendesk> |
| es-DO | <https://www.capterra.do/alternatives/164283/zendesk> |
| es-EC | <https://www.capterra.ec/alternatives/164283/zendesk> |
| es-MX | <https://www.capterra.mx/alternatives/164283/zendesk> |
| es-PA | <https://www.capterra.com.pa/alternatives/164283/zendesk> |
| es-PE | <https://www.capterra.pe/alternatives/164283/zendesk> |
| fi | <https://www.capterra.fi/alternatives/164283/zendesk> |
| fr | <https://www.capterra.fr/alternatives/164283/zendesk> |
| fr-BE | <https://fr.capterra.be/alternatives/164283/zendesk> |
| fr-CA | <https://fr.capterra.ca/alternatives/164283/zendesk> |
| fr-LU | <https://www.capterra.lu/alternatives/164283/zendesk> |
| it | <https://www.capterra.it/alternatives/164283/zendesk> |
| ja | <https://www.capterra.jp/alternatives/164283/zendesk> |
| nb | <https://www.capterra.no/alternatives/164283/zendesk> |
| nl | <https://www.capterra.nl/alternatives/164283/zendesk> |
| nl-BE | <https://www.capterra.be/alternatives/164283/zendesk> |
| pl | <https://www.capterra.pl/alternatives/164283/zendesk> |
| pt | <https://www.capterra.com.br/alternatives/164283/zendesk> |
| pt-PT | <https://www.capterra.pt/alternatives/164283/zendesk> |
| sv | <https://www.capterra.se/alternatives/164283/zendesk> |
| tr | <https://www.capterra.web.tr/alternatives/164283/zendesk> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Zendesk Suite","description":"See our list of Zendesk Suite alternatives on Capterra Singapore. Filter them by price, features, and ratings to make the best decision for your business. We provide detailed information on software along with verified reviews.","url":"https://www.capterra.com.sg/alternatives/164283/zendesk","about":{"@id":"https://www.capterra.com.sg/alternatives/164283/zendesk#software"},"breadcrumb":{"@id":"https://www.capterra.com.sg/alternatives/164283/zendesk#breadcrumblist"},"@id":"https://www.capterra.com.sg/alternatives/164283/zendesk#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.com.sg/#website"},"inLanguage":"en-SG","mainEntity":{"@id":"https://www.capterra.com.sg/alternatives/164283/zendesk#software"},"publisher":{"@id":"https://www.capterra.com.sg/#organization"}},{"name":"Zendesk Suite","url":"https://www.capterra.com.sg/software/164283/zendesk","@id":"https://www.capterra.com.sg/software/164283/zendesk#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":4072},"offers":{"price":"39","@type":"Offer"}},{"@id":"https://www.capterra.com.sg/alternatives/164283/zendesk#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Service Software","position":2,"item":"/directory/22/customer-service/software","@type":"ListItem"},{"name":"Zendesk Suite","position":3,"item":"/software/164283/zendesk","@type":"ListItem"},{"name":"Zendesk Suite Alternatives","position":4,"item":"https://www.capterra.com.sg/alternatives/164283/zendesk","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Zendesk Suite Alternatives - Capterra Singapore 2026","@context":"https://schema.org","@id":"https://www.capterra.com.sg/alternatives/164283/zendesk#itemlist","@type":"ItemList","itemListElement":[{"name":"Zoho Desk","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d6440f4-1b79-46d5-a3ca-d4a0ae9e3100.png","url":"https://www.capterra.com.sg/software/169505/zoho-desk","@type":"ListItem"},{"name":"Freshdesk","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69d55a02-59f1-4cbf-aabd-353fd6b19bca.png","url":"https://www.capterra.com.sg/software/124981/freshdesk","@type":"ListItem"},{"name":"Salesforce Sales Cloud","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f11ea590-5812-4ce0-a108-3837d065513d.png","url":"https://www.capterra.com.sg/software/61368/salesforce","@type":"ListItem"},{"name":"LiveAgent","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.capterra.com.sg/software/102188/liveagent","@type":"ListItem"},{"name":"LiveChat","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c56135f-eeb4-4d21-8b10-89435d98064e.png","url":"https://www.capterra.com.sg/software/62194/livechat","@type":"ListItem"},{"name":"Milvus","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ffd3f3f5-79b1-4849-8bbb-6cb82aa3aafa.png","url":"https://www.capterra.com.sg/software/202528/milvus","@type":"ListItem"},{"name":"Tidio","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://www.capterra.com.sg/software/144040/tidio-chat","@type":"ListItem"},{"name":"HelpDesk","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4a836eda-81e3-4eac-aa10-35158a379e59.png","url":"https://www.capterra.com.sg/software/185973/helpdesk","@type":"ListItem"},{"name":"Dynamics 365","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a5d35bcd-e674-49ae-b851-7c2579a7969f.jpeg","url":"https://www.capterra.com.sg/software/157279/dynamics-365","@type":"ListItem"},{"name":"Intercom","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6a454b39-277e-4602-aaed-5412bfd47102.png","url":"https://www.capterra.com.sg/software/134347/intercom","@type":"ListItem"},{"name":"Salesforce Service Cloud","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://www.capterra.com.sg/software/136189/salesforce","@type":"ListItem"},{"name":"Bitrix24","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0d820dd6-6e0b-43de-becb-e9078a2d9fac.png","url":"https://www.capterra.com.sg/software/113540/bitrix24","@type":"ListItem"},{"name":"Zoho Assist","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f6275ea1-8489-4f86-a030-526d3e2ae20e.jpeg","url":"https://www.capterra.com.sg/software/181775/zoho-assist","@type":"ListItem"},{"name":"Odoo","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/17efceca-38ea-4e7e-83dc-2cdd9fb0987f.png","url":"https://www.capterra.com.sg/software/135618/odoo","@type":"ListItem"},{"name":"Yonyx","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5b307d20-0f07-43d7-ab02-81646f8bb34c.png","url":"https://www.capterra.com.sg/software/130406/agi-self-service","@type":"ListItem"}],"numberOfItems":15}
</script>