---
description: Get detailed information about BMC Helix ITSM and how it can help you meet your business needs. Learn more about BMC Helix ITSM price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: BMC Helix ITSM Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [ITSM Tools](/directory/30676/itsm/software) > [BMC Helix ITSM](/software/164195/remedy-it-service-management) > [BMC Helix ITSM Alternatives](https://www.capterra.com.sg/alternatives/164195/remedy-it-service-management)

# Alternatives to BMC Helix ITSM

Canonical: https://www.capterra.com.sg/alternatives/164195/remedy-it-service-management

> Explore the top alternatives to BMC Helix ITSM. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **ManageEngine ServiceDesk Plus** — 4.4/5 (231 reviews) — Unlock efficiency, exceptional experiences, and industry-leading ROI from your ITSM processes.
   - [View profile](https://www.capterra.com.sg/software/179501/manageengine-service-desk-plus)
   - [Compare vs BMC Helix ITSM](https://www.capterra.com.sg/compare/164195/179501/remedy-it-service-management/vs/manageengine-service-desk-plus)
2. **HaloITSM** — 4.7/5 (44 reviews) — HaloITSM is a centralized, all-inclusive Enterprise Service Management platform - the single pane of glass for your organization.
   - [View profile](https://www.capterra.com.sg/software/200140/haloitsm)
   - [Compare vs BMC Helix ITSM](https://www.capterra.com.sg/compare/164195/200140/remedy-it-service-management/vs/haloitsm)
3. **Freshservice** — 4.5/5 (716 reviews) — Modernize support with Freshservice, an AI-native ITSM platform that deflects tickets, accelerates resolutions, and uncomplicates IT.
   - [View profile](https://www.capterra.com.sg/software/132997/freshservice)
   - [Compare vs BMC Helix ITSM](https://www.capterra.com.sg/compare/132997/164195/freshservice/vs/remedy-it-service-management)
4. **Atera** — 4.5/5 (448 reviews) — Manage assets, inventory, and ticketing in one full-stack platform, all while cut your IT workload with AI agents.
   - [View profile](https://www.capterra.com.sg/software/144309/atera)
   - [Compare vs BMC Helix ITSM](https://www.capterra.com.sg/compare/144309/164195/atera/vs/remedy-it-service-management)
5. **Proactivanet** — 4.8/5 (52 reviews) — Spanish-language ITAM\&ITSM tool that helps organizations save costs and secure their IT infrastructure.
   - [View profile](https://www.capterra.com.sg/software/1010807/proactivanet)
   - [Compare vs BMC Helix ITSM](https://www.capterra.com.sg/compare/164195/1010807/remedy-it-service-management/vs/proactivanet)
6. **ManageEngine Endpoint Central** — 4.6/5 (1649 reviews) — On-prem \& cloud-based unified endpoint management and security tool that helps manage organization endpoints from single console.
   - [View profile](https://www.capterra.com.sg/software/170018/manageengine-desktop-central)
   - [Compare vs BMC Helix ITSM](https://www.capterra.com.sg/compare/164195/170018/remedy-it-service-management/vs/manageengine-desktop-central)
7. **ServiceNow** — 4.5/5 (348 reviews) — Deliver services that amaze your users, increase productivity, and achieve new insights by consolidating to the most innovative ITSM.
   - [View profile](https://www.capterra.com.sg/software/152871/servicenow)
   - [Compare vs BMC Helix ITSM](https://www.capterra.com.sg/compare/152871/164195/servicenow/vs/remedy-it-service-management)
8. **SysAid** — 4.5/5 (519 reviews) — SysAid is a robust IT Service Management (ITSM) platform powered by Agentic AI, automating the repetitive, time-consuming work.
   - [View profile](https://www.capterra.com.sg/software/107225/sysaid)
   - [Compare vs BMC Helix ITSM](https://www.capterra.com.sg/compare/107225/164195/sysaid/vs/remedy-it-service-management)
9. **JIRA Service Management** — 4.5/5 (770 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
   - [View profile](https://www.capterra.com.sg/software/138769/jira-service-management)
   - [Compare vs BMC Helix ITSM](https://www.capterra.com.sg/compare/138769/164195/jira-service-management/vs/remedy-it-service-management)
10. **Desk Manager** — 4.8/5 (106 reviews) — Desk Manager is a Brazilian company that offers an ESM platform on a global scale that facilitates operation and management.
    - [View profile](https://www.capterra.com.sg/software/173025/help-desk-software)
    - [Compare vs BMC Helix ITSM](https://www.capterra.com.sg/compare/164195/173025/remedy-it-service-management/vs/help-desk-software)
11. **TOPdesk** — 4.4/5 (111 reviews) — With our ITSM software, go from piles of requests to effortless IT services. Standardize how you solve problems and capture knowledge\!
    - [View profile](https://www.capterra.com.sg/software/127562/topdesk)
    - [Compare vs BMC Helix ITSM](https://www.capterra.com.sg/compare/127562/164195/topdesk/vs/remedy-it-service-management)
12. **ky2help** — 4.3/5 (21 reviews) — ky2help® in combination with the personal 360 degree service by the manufacturer, that's unique\!
    - [View profile](https://www.capterra.com.sg/software/196043/ky2help)
    - [Compare vs BMC Helix ITSM](https://www.capterra.com.sg/compare/164195/196043/remedy-it-service-management/vs/ky2help)
13. **BOSSDesk** — 4.7/5 (140 reviews) — BOSSDesk is an award winning fully integrated ITSM/Help Desk /Service Desk solution available for both Cloud and On-Premise.
    - [View profile](https://www.capterra.com.sg/software/144825/boss-solutions)
    - [Compare vs BMC Helix ITSM](https://www.capterra.com.sg/compare/144825/164195/boss-solutions/vs/remedy-it-service-management)
14. **Pulseway** — 4.7/5 (310 reviews) — Pulseway is an all-in-one ITSM Software with robust features, powerful automation, and endless integrations.
    - [View profile](https://www.capterra.com.sg/software/141792/pulseway)
    - [Compare vs BMC Helix ITSM](https://www.capterra.com.sg/compare/141792/164195/pulseway/vs/remedy-it-service-management)
15. **Zoho Assist** — 4.7/5 (1407 reviews) — Zoho Assist provides a simple and straight forward user interface to connect to remote computers anywhere on the globe.
    - [View profile](https://www.capterra.com.sg/software/181775/zoho-assist)
    - [Compare vs BMC Helix ITSM](https://www.capterra.com.sg/compare/164195/181775/remedy-it-service-management/vs/zoho-assist)

## Related Categories

- [ITSM Tools](https://www.capterra.com.sg/directory/30676/itsm/software)
- [IT Service Software](https://www.capterra.com.sg/directory/30672/it-service/software)
- [IT Asset Management Software](https://www.capterra.com.sg/directory/30077/it-asset-management/software)
- [IT Ticketing Software](https://www.capterra.com.sg/directory/32623/it-ticketing-systems-software/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/164195/remedy-it-service-management)
- [View Product Profile](https://www.capterra.com.sg/software/164195/remedy-it-service-management)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/164195/remedy-it-service-management> |
| de-AT | <https://www.capterra.at/alternatives/164195/remedy-it-service-management> |
| de-CH | <https://www.capterra.ch/alternatives/164195/remedy-it-service-management> |
| en | <https://www.capterra.com/p/164195/Remedy-IT-Service-Management/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/164195/remedy-it-service-management> |
| en-AU | <https://www.capterra.com.au/alternatives/164195/remedy-it-service-management> |
| en-CA | <https://www.capterra.ca/alternatives/164195/remedy-it-service-management> |
| en-GB | <https://www.capterra.co.uk/alternatives/164195/remedy-it-service-management> |
| en-IE | <https://www.capterra.ie/alternatives/164195/remedy-it-service-management> |
| en-IL | <https://www.capterra.co.il/alternatives/164195/remedy-it-service-management> |
| en-IN | <https://www.capterra.in/alternatives/164195/remedy-it-service-management> |
| en-NZ | <https://www.capterra.co.nz/alternatives/164195/remedy-it-service-management> |
| en-SG | <https://www.capterra.com.sg/alternatives/164195/remedy-it-service-management> |
| en-ZA | <https://www.capterra.co.za/alternatives/164195/remedy-it-service-management> |
| es | <https://www.capterra.es/alternatives/164195/remedy-it-service-management> |
| es-AR | <https://www.capterra.com.ar/alternatives/164195/remedy-it-service-management> |
| es-CL | <https://www.capterra.cl/alternatives/164195/remedy-it-service-management> |
| es-CO | <https://www.capterra.co/alternatives/164195/remedy-it-service-management> |
| es-CR | <https://www.capterra.co.cr/alternatives/164195/remedy-it-service-management> |
| es-DO | <https://www.capterra.do/alternatives/164195/remedy-it-service-management> |
| es-EC | <https://www.capterra.ec/alternatives/164195/remedy-it-service-management> |
| es-MX | <https://www.capterra.mx/alternatives/164195/remedy-it-service-management> |
| es-PA | <https://www.capterra.com.pa/alternatives/164195/remedy-it-service-management> |
| es-PE | <https://www.capterra.pe/alternatives/164195/remedy-it-service-management> |
| fr | <https://www.capterra.fr/alternatives/164195/remedy-it-service-management> |
| fr-BE | <https://fr.capterra.be/alternatives/164195/remedy-it-service-management> |
| fr-CA | <https://fr.capterra.ca/alternatives/164195/remedy-it-service-management> |
| fr-LU | <https://www.capterra.lu/alternatives/164195/remedy-it-service-management> |
| it | <https://www.capterra.it/alternatives/164195/remedy-it-service-management> |
| nl | <https://www.capterra.nl/alternatives/164195/remedy-it-service-management> |
| nl-BE | <https://www.capterra.be/alternatives/164195/remedy-it-service-management> |
| pt | <https://www.capterra.com.br/alternatives/164195/remedy-it-service-management> |
| pt-PT | <https://www.capterra.pt/alternatives/164195/remedy-it-service-management> |

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