---
description: Get detailed information about BMC Helix ITSM and how it can help you meet your business needs. Learn more about BMC Helix ITSM price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: BMC Helix ITSM Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [ITSM Tools](/directory/30676/itsm/software) > [BMC Helix ITSM](/software/164195/remedy-it-service-management) > [BMC Helix ITSM Alternatives](https://www.capterra.com.sg/alternatives/164195/remedy-it-service-management)

# Alternatives to BMC Helix ITSM

Canonical: https://www.capterra.com.sg/alternatives/164195/remedy-it-service-management

> Explore the top alternatives to BMC Helix ITSM. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **ManageEngine ServiceDesk Plus** — 4.4/5 (234 reviews) — Unlock efficiency, exceptional experiences, and industry-leading ROI from your ITSM processes.
   - [View profile](https://www.capterra.com.sg/software/179501/manageengine-service-desk-plus)
   - [Compare vs BMC Helix ITSM](https://www.capterra.com.sg/compare/164195/179501/remedy-it-service-management/vs/manageengine-service-desk-plus)
2. **Freshservice** — 4.6/5 (803 reviews) — Modernize support with Freshservice, an AI-native ITSM platform that deflects tickets, accelerates resolutions, and uncomplicates IT.
   - [View profile](https://www.capterra.com.sg/software/132997/freshservice)
   - [Compare vs BMC Helix ITSM](https://www.capterra.com.sg/compare/132997/164195/freshservice/vs/remedy-it-service-management)
3. **Iru** — 4.9/5 (496 reviews) — Iru unifies identity \& access, endpoint security \& management, and compliance automation to collapse the IT stack.
   - [View profile](https://www.capterra.com.sg/software/181954/Iru)
   - [Compare vs BMC Helix ITSM](https://www.capterra.com.sg/compare/164195/181954/remedy-it-service-management/vs/Iru)
4. **ITM IT Asset Management** — 5.0/5 (42 reviews) — Web-based Asset Management software that helps you monitor and manage assets in your organization.
   - [View profile](https://www.capterra.com.sg/software/148102/asset-management)
   - [Compare vs BMC Helix ITSM](https://www.capterra.com.sg/compare/148102/164195/asset-management/vs/remedy-it-service-management)
5. **PDQ Deploy & Inventory** — 4.8/5 (341 reviews) — Self-hosted, agentless Windows patch management \& device inventory for on-prem/VPN environments. Per-admin license, unlimited devices.
   - [View profile](https://www.capterra.com.sg/software/174535/pdq-deploy)
   - [Compare vs BMC Helix ITSM](https://www.capterra.com.sg/compare/164195/174535/remedy-it-service-management/vs/pdq-deploy)
6. **Wasp Asset** — 4.5/5 (376 reviews) — Customizable \& full featured asset management solution. Easy to setup and use. Mobile apps (iOS/Android). Request a free demo today\!
   - [View profile](https://www.capterra.com.sg/software/80853/assetcloud)
   - [Compare vs BMC Helix ITSM](https://www.capterra.com.sg/compare/80853/164195/assetcloud/vs/remedy-it-service-management)
7. **N-central** — 4.2/5 (253 reviews) — N-central is a remote monitoring and management platform that helps MSPs and IT teams manage, automate, and secure IT infrastructure.
   - [View profile](https://www.capterra.com.sg/software/13803/n-central)
   - [Compare vs BMC Helix ITSM](https://www.capterra.com.sg/compare/13803/164195/n-central/vs/remedy-it-service-management)
8. **Remote Monitoring and Management** — 4.5/5 (461 reviews) — Manage assets, inventory, and ticketing in one full-stack platform, all while cut your IT workload with AI agents.
   - [View profile](https://www.capterra.com.sg/software/144309/atera)
   - [Compare vs BMC Helix ITSM](https://www.capterra.com.sg/compare/144309/164195/atera/vs/remedy-it-service-management)
9. **IT Glue** — 4.6/5 (342 reviews) — IT Glue is an award-winning documentation platform, helping IT providers dramatically reduce wasted time looking for information.
   - [View profile](https://www.capterra.com.sg/software/170401/itglue)
   - [Compare vs BMC Helix ITSM](https://www.capterra.com.sg/compare/164195/170401/remedy-it-service-management/vs/itglue)
10. **TeamDynamix** — 4.4/5 (170 reviews) — No-code ITSM/ESM with AI-native automation and enterprise integration. Deflect and resolve tickets faster and reduce manual tasks.
    - [View profile](https://www.capterra.com.sg/software/121317/teamdynamix)
    - [Compare vs BMC Helix ITSM](https://www.capterra.com.sg/compare/121317/164195/teamdynamix/vs/remedy-it-service-management)
11. **SysAid** — 4.5/5 (523 reviews) — The only ITSM platform where agentic AI resolves incidents and fulfills requests, not just chats.
    - [View profile](https://www.capterra.com.sg/software/107225/sysaid)
    - [Compare vs BMC Helix ITSM](https://www.capterra.com.sg/compare/107225/164195/sysaid/vs/remedy-it-service-management)
12. **ServiceNow** — 4.5/5 (361 reviews) — Deliver services that amaze your users, increase productivity, and achieve new insights by consolidating to the most innovative ITSM.
    - [View profile](https://www.capterra.com.sg/software/152871/servicenow)
    - [Compare vs BMC Helix ITSM](https://www.capterra.com.sg/compare/152871/164195/servicenow/vs/remedy-it-service-management)
13. **EZO EAM** — 4.6/5 (1546 reviews) — Cloud-based EAM software with built-in CMMS that keeps equipment planned, tracked, maintained, and accountable so teams stay job-ready.
    - [View profile](https://www.capterra.com.sg/software/124047/ezofficeinventory)
    - [Compare vs BMC Helix ITSM](https://www.capterra.com.sg/compare/124047/164195/ezofficeinventory/vs/remedy-it-service-management)
14. **NinjaOne** — 4.7/5 (298 reviews) — NinjaOne is the leading unified IT operations platform, providing a seamless and single-pane solution.
    - [View profile](https://www.capterra.com.sg/software/165889/ninjaone)
    - [Compare vs BMC Helix ITSM](https://www.capterra.com.sg/compare/164195/165889/remedy-it-service-management/vs/ninjaone)
15. **BlueTally** — 4.6/5 (80 reviews) — BlueTally is cloud IT asset management built for IT teams who already use Intune, Jamf, or Iru. Sync devices automatically, assign them
    - [View profile](https://www.capterra.com.sg/software/1022846/bluetally)
    - [Compare vs BMC Helix ITSM](https://www.capterra.com.sg/compare/164195/1022846/remedy-it-service-management/vs/bluetally)

## Related Categories

- [ITSM Tools](https://www.capterra.com.sg/directory/30676/itsm/software)
- [IT Service Software](https://www.capterra.com.sg/directory/30672/it-service/software)
- [IT Asset Management Software](https://www.capterra.com.sg/directory/30077/it-asset-management/software)
- [IT Ticketing Software](https://www.capterra.com.sg/directory/32623/it-ticketing-systems-software/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/164195/remedy-it-service-management)
- [View Product Profile](https://www.capterra.com.sg/software/164195/remedy-it-service-management)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/164195/remedy-it-service-management> |
| de-AT | <https://www.capterra.at/alternatives/164195/remedy-it-service-management> |
| de-CH | <https://www.capterra.ch/alternatives/164195/remedy-it-service-management> |
| en | <https://www.capterra.com/p/164195/Remedy-IT-Service-Management/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/164195/remedy-it-service-management> |
| en-AU | <https://www.capterra.com.au/alternatives/164195/remedy-it-service-management> |
| en-CA | <https://www.capterra.ca/alternatives/164195/remedy-it-service-management> |
| en-GB | <https://www.capterra.co.uk/alternatives/164195/remedy-it-service-management> |
| en-IE | <https://www.capterra.ie/alternatives/164195/remedy-it-service-management> |
| en-IL | <https://www.capterra.co.il/alternatives/164195/remedy-it-service-management> |
| en-IN | <https://www.capterra.in/alternatives/164195/remedy-it-service-management> |
| en-NZ | <https://www.capterra.co.nz/alternatives/164195/remedy-it-service-management> |
| en-SG | <https://www.capterra.com.sg/alternatives/164195/remedy-it-service-management> |
| en-ZA | <https://www.capterra.co.za/alternatives/164195/remedy-it-service-management> |
| es | <https://www.capterra.es/alternatives/164195/remedy-it-service-management> |
| es-AR | <https://www.capterra.com.ar/alternatives/164195/remedy-it-service-management> |
| es-CL | <https://www.capterra.cl/alternatives/164195/remedy-it-service-management> |
| es-CO | <https://www.capterra.co/alternatives/164195/remedy-it-service-management> |
| es-CR | <https://www.capterra.co.cr/alternatives/164195/remedy-it-service-management> |
| es-DO | <https://www.capterra.do/alternatives/164195/remedy-it-service-management> |
| es-EC | <https://www.capterra.ec/alternatives/164195/remedy-it-service-management> |
| es-MX | <https://www.capterra.mx/alternatives/164195/remedy-it-service-management> |
| es-PA | <https://www.capterra.com.pa/alternatives/164195/remedy-it-service-management> |
| es-PE | <https://www.capterra.pe/alternatives/164195/remedy-it-service-management> |
| fr | <https://www.capterra.fr/alternatives/164195/remedy-it-service-management> |
| fr-BE | <https://fr.capterra.be/alternatives/164195/remedy-it-service-management> |
| fr-CA | <https://fr.capterra.ca/alternatives/164195/remedy-it-service-management> |
| fr-LU | <https://www.capterra.lu/alternatives/164195/remedy-it-service-management> |
| it | <https://www.capterra.it/alternatives/164195/remedy-it-service-management> |
| nl | <https://www.capterra.nl/alternatives/164195/remedy-it-service-management> |
| nl-BE | <https://www.capterra.be/alternatives/164195/remedy-it-service-management> |
| pt | <https://www.capterra.com.br/alternatives/164195/remedy-it-service-management> |
| pt-PT | <https://www.capterra.pt/alternatives/164195/remedy-it-service-management> |

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