---
description: Get detailed information about Serviceware Knowledge and how it can help you meet your business needs. Learn more about Serviceware Knowledge price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Serviceware Knowledge Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Knowledge Management Software](/directory/30094/knowledge-management/software) > [Serviceware Knowledge](/software/157544/serviceware-knowledge) > [Serviceware Knowledge Alternatives](https://www.capterra.com.sg/alternatives/157544/serviceware-knowledge)

# Alternatives to Serviceware Knowledge

Canonical: https://www.capterra.com.sg/alternatives/157544/serviceware-knowledge

> Explore the top alternatives to Serviceware Knowledge. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshdesk** — 4.5/5 (3486 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
   - [View profile](https://www.capterra.com.sg/software/124981/freshdesk)
   - [Compare vs Serviceware Knowledge](https://www.capterra.com.sg/compare/124981/157544/freshdesk/vs/serviceware-knowledge)
2. **Freshservice** — 4.6/5 (803 reviews) — Empower self-service and deflect routine requests with Freshservice’s AI-native knowledge management and unified search.
   - [View profile](https://www.capterra.com.sg/software/132997/freshservice)
   - [Compare vs Serviceware Knowledge](https://www.capterra.com.sg/compare/132997/157544/freshservice/vs/serviceware-knowledge)
3. **LiveAgent** — 4.7/5 (1789 reviews) — Start for free with LiveAgent and provide excellent customer service with the ultimate help desk solution for companies of all sizes.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs Serviceware Knowledge](https://www.capterra.com.sg/compare/102188/157544/liveagent/vs/serviceware-knowledge)
4. **JIRA Service Management** — 4.5/5 (779 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
   - [View profile](https://www.capterra.com.sg/software/138769/jira-service-management)
   - [Compare vs Serviceware Knowledge](https://www.capterra.com.sg/compare/138769/157544/jira-service-management/vs/serviceware-knowledge)
5. **KnowledgeOwl** — 4.8/5 (240 reviews) — KnowledgeOwl is user-friendly knowledge base software, perfect for creating searchable knowledge base websites for teams and customers.
   - [View profile](https://www.capterra.com.sg/software/132902/knowledgeowl)
   - [Compare vs Serviceware Knowledge](https://www.capterra.com.sg/compare/132902/157544/knowledgeowl/vs/serviceware-knowledge)
6. **Deepser** — 4.6/5 (58 reviews) — Turn documentation, procedures and historical tickets into an AI powered knowledge hub with a chatbot that delivers answers in seconds.
   - [View profile](https://www.capterra.com.sg/software/178946/deepser)
   - [Compare vs Serviceware Knowledge](https://www.capterra.com.sg/compare/157544/178946/serviceware-knowledge/vs/deepser)
7. **HelpSite** — 4.7/5 (68 reviews) — The easiest way to create a public or private hosted knowledge base for your customers or employees. Fully customizable and searchable.
   - [View profile](https://www.capterra.com.sg/software/146028/helpsite-io)
   - [Compare vs Serviceware Knowledge](https://www.capterra.com.sg/compare/146028/157544/helpsite-io/vs/serviceware-knowledge)
8. **Yonyx** — 4.7/5 (259 reviews) — Decision tree driven interactive guides that plug into most KB \& CRM systems. Follow business processes in an interactive manner.
   - [View profile](https://www.capterra.com.sg/software/130406/agi-self-service)
   - [Compare vs Serviceware Knowledge](https://www.capterra.com.sg/compare/130406/157544/agi-self-service/vs/serviceware-knowledge)
9. **Inbenta** — 4.7/5 (13 reviews) — Inbenta Knowledge is an AI-powered solution that simplifies search, management, and optimization of all your company's knowledge.
   - [View profile](https://www.capterra.com.sg/software/158902/inbenta)
   - [Compare vs Serviceware Knowledge](https://www.capterra.com.sg/compare/157544/158902/serviceware-knowledge/vs/inbenta)
10. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk offers a smart knowledge base for self-service that integrates seamlessly into it's help desk software.
    - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
    - [Compare vs Serviceware Knowledge](https://www.capterra.com.sg/compare/157544/164283/serviceware-knowledge/vs/zendesk)
11. **Bitrix24** — 4.2/5 (1005 reviews) — Bitrix24 is a leading free social knowledge management and collaboration platform used by over 15 million companies worldwide.
    - [View profile](https://www.capterra.com.sg/software/113540/bitrix24)
    - [Compare vs Serviceware Knowledge](https://www.capterra.com.sg/compare/113540/157544/bitrix24/vs/serviceware-knowledge)
12. **Zoho Desk** — 4.5/5 (2216 reviews) — With Zoho Desk, create Multi-brand SEO friendly knowledge base articles on cloud for each of your brand to answer your customers FAQ's.
    - [View profile](https://www.capterra.com.sg/software/169505/zoho-desk)
    - [Compare vs Serviceware Knowledge](https://www.capterra.com.sg/compare/157544/169505/serviceware-knowledge/vs/zoho-desk)
13. **Salesforce Service Cloud** — 4.5/5 (832 reviews) — The worlds \#1 customer service platform, empowers every service employee with the innovative tools, and unified data.
    - [View profile](https://www.capterra.com.sg/software/136189/salesforce)
    - [Compare vs Serviceware Knowledge](https://www.capterra.com.sg/compare/136189/157544/salesforce/vs/serviceware-knowledge)
14. **TeamSupport** — 4.5/5 (850 reviews) — Support ticketing and live chat solution designed to give B2B SaaS businesses a holistic view of their customer relationships.
    - [View profile](https://www.capterra.com.sg/software/87908/teamsupport)
    - [Compare vs Serviceware Knowledge](https://www.capterra.com.sg/compare/87908/157544/teamsupport/vs/serviceware-knowledge)
15. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — Deflect tickets and drive self-service with an AI-powered Knowledge Base. Auto-generate articles for more robust support.
    - [View profile](https://www.capterra.com.sg/software/129478/solarwinds-service-desk)
    - [Compare vs Serviceware Knowledge](https://www.capterra.com.sg/compare/129478/157544/solarwinds-service-desk/vs/serviceware-knowledge)

## Related Categories

- [Knowledge Management Software](https://www.capterra.com.sg/directory/30094/knowledge-management/software)
- [Customer Service Software](https://www.capterra.com.sg/directory/22/customer-service/software)
- [Knowledge Base Software](https://www.capterra.com.sg/directory/32454/knowledge-base/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/157544/serviceware-knowledge)
- [View Product Profile](https://www.capterra.com.sg/software/157544/serviceware-knowledge)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/157544/serviceware-knowledge> |
| de-AT | <https://www.capterra.at/alternatives/157544/serviceware-knowledge> |
| de-CH | <https://www.capterra.ch/alternatives/157544/serviceware-knowledge> |
| en | <https://www.capterra.com/p/157544/serviceware-knowledge/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/157544/serviceware-knowledge> |
| en-AU | <https://www.capterra.com.au/alternatives/157544/serviceware-knowledge> |
| en-CA | <https://www.capterra.ca/alternatives/157544/serviceware-knowledge> |
| en-GB | <https://www.capterra.co.uk/alternatives/157544/serviceware-knowledge> |
| en-IE | <https://www.capterra.ie/alternatives/157544/serviceware-knowledge> |
| en-IL | <https://www.capterra.co.il/alternatives/157544/serviceware-knowledge> |
| en-IN | <https://www.capterra.in/alternatives/157544/serviceware-knowledge> |
| en-NZ | <https://www.capterra.co.nz/alternatives/157544/serviceware-knowledge> |
| en-SG | <https://www.capterra.com.sg/alternatives/157544/serviceware-knowledge> |
| en-ZA | <https://www.capterra.co.za/alternatives/157544/serviceware-knowledge> |
| es | <https://www.capterra.es/alternatives/157544/serviceware-knowledge> |
| es-AR | <https://www.capterra.com.ar/alternatives/157544/serviceware-knowledge> |
| es-CL | <https://www.capterra.cl/alternatives/157544/serviceware-knowledge> |
| es-CO | <https://www.capterra.co/alternatives/157544/serviceware-knowledge> |
| es-CR | <https://www.capterra.co.cr/alternatives/157544/serviceware-knowledge> |
| es-DO | <https://www.capterra.do/alternatives/157544/serviceware-knowledge> |
| es-EC | <https://www.capterra.ec/alternatives/157544/serviceware-knowledge> |
| es-MX | <https://www.capterra.mx/alternatives/157544/serviceware-knowledge> |
| es-PA | <https://www.capterra.com.pa/alternatives/157544/serviceware-knowledge> |
| es-PE | <https://www.capterra.pe/alternatives/157544/serviceware-knowledge> |
| fr | <https://www.capterra.fr/alternatives/157544/serviceware-knowledge> |
| fr-BE | <https://fr.capterra.be/alternatives/157544/serviceware-knowledge> |
| fr-CA | <https://fr.capterra.ca/alternatives/157544/serviceware-knowledge> |
| fr-LU | <https://www.capterra.lu/alternatives/157544/serviceware-knowledge> |
| it | <https://www.capterra.it/alternatives/157544/serviceware-knowledge> |
| nl | <https://www.capterra.nl/alternatives/157544/serviceware-knowledge> |
| nl-BE | <https://www.capterra.be/alternatives/157544/serviceware-knowledge> |
| pl | <https://www.capterra.pl/alternatives/157544/serviceware-knowledge> |
| pt | <https://www.capterra.com.br/alternatives/157544/serviceware-knowledge> |
| pt-PT | <https://www.capterra.pt/alternatives/157544/serviceware-knowledge> |
| sv | <https://www.capterra.se/alternatives/157544/serviceware-knowledge> |
| tr | <https://www.capterra.web.tr/alternatives/157544/serviceware-knowledge> |

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