---
description: Get detailed information about Userlane and how it can help you meet your business needs. Learn more about Userlane price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Userlane Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Change Management Software](/directory/30958/change-management/software) > [Userlane](/software/157465/userlane) > [Userlane Alternatives](https://www.capterra.com.sg/alternatives/157465/userlane)

# Alternatives to Userlane

Canonical: https://www.capterra.com.sg/alternatives/157465/userlane

> Explore the top alternatives to Userlane. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshservice** — 4.5/5 (685 reviews) — Plan, assess, approve, and implement changes with lifecycle visibility, automated workflows and CMDB-based impact analysis.
   - [View profile](https://www.capterra.com.sg/software/132997/freshservice)
   - [Compare vs Userlane](https://www.capterra.com.sg/compare/132997/157465/freshservice/vs/userlane)
2. **360Learning** — 4.7/5 (484 reviews) — AI-powered learning platform that combines LMS and LXP capabilities to scale skills development for mid-size and enterprise companies.
   - [View profile](https://www.capterra.com.sg/software/211429/360learning)
   - [Compare vs Userlane](https://www.capterra.com.sg/compare/157465/211429/userlane/vs/360learning)
3. **Intercom** — 4.5/5 (1131 reviews) — Intercom is an AI platform that combines an AI agent with a helpdesk to deliver efficient customer experiences.
   - [View profile](https://www.capterra.com.sg/software/134347/intercom)
   - [Compare vs Userlane](https://www.capterra.com.sg/compare/134347/157465/intercom/vs/userlane)
4. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk is a customer support software that helps businesses streamline support operations and enhance customer experiences.
   - [View profile](https://www.capterra.com.sg/software/124981/freshdesk)
   - [Compare vs Userlane](https://www.capterra.com.sg/compare/124981/157465/freshdesk/vs/userlane)
5. **LiveAgent** — 4.7/5 (1753 reviews) — Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs Userlane](https://www.capterra.com.sg/compare/102188/157465/liveagent/vs/userlane)
6. **Zoho CRM** — 4.3/5 (6964 reviews) — CRM solution that helps businesses with sales force automation, process management, journey orchestration, marketing automation \& more.
   - [View profile](https://www.capterra.com.sg/software/155928/zoho-crm)
   - [Compare vs Userlane](https://www.capterra.com.sg/compare/155928/157465/zoho-crm/vs/userlane)
7. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
   - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
   - [Compare vs Userlane](https://www.capterra.com.sg/compare/157465/164283/userlane/vs/zendesk)
8. **Bitrix24** — 4.2/5 (984 reviews) — Bitrix24 is an AI-powered online workspace designed to help businesses manage their clients, sales, projects, and teams.
   - [View profile](https://www.capterra.com.sg/software/113540/bitrix24)
   - [Compare vs Userlane](https://www.capterra.com.sg/compare/113540/157465/bitrix24/vs/userlane)
9. **Zoho Desk** — 4.5/5 (2211 reviews) — Cloud and mobile-based help desk software that enables businesses to deliver customer support and enhance service quality.
   - [View profile](https://www.capterra.com.sg/software/169505/zoho-desk)
   - [Compare vs Userlane](https://www.capterra.com.sg/compare/157465/169505/userlane/vs/zoho-desk)
10. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — Salesforce Service Cloud is a software that helps service teams deliver personalized support across various channels.
    - [View profile](https://www.capterra.com.sg/software/136189/salesforce)
    - [Compare vs Userlane](https://www.capterra.com.sg/compare/136189/157465/salesforce/vs/userlane)
11. **Thryv** — 4.2/5 (505 reviews) — Thryv is an AI-powered CRM and marketing platform helping small businesses capture leads, automate follow-ups, and grow.
    - [View profile](https://www.capterra.com.sg/software/156926/thryv)
    - [Compare vs Userlane](https://www.capterra.com.sg/compare/156926/157465/thryv/vs/userlane)
12. **Creatio CRM** — 4.7/5 (133 reviews) — New Era of CRM: Built on AI. Ready to act
    - [View profile](https://www.capterra.com.sg/software/130149/bpm-online-crm)
    - [Compare vs Userlane](https://www.capterra.com.sg/compare/130149/157465/bpm-online-crm/vs/userlane)
13. **SAP Customer Experience** — 4.3/5 (245 reviews) — Capitalize on customer insight, improve front-line efficiency and effectiveness, streamline critical business processes.
    - [View profile](https://www.capterra.com.sg/software/77372/sap-crm)
    - [Compare vs Userlane](https://www.capterra.com.sg/compare/77372/157465/sap-crm/vs/userlane)
14. **EngageBay CRM** — 4.7/5 (907 reviews) — AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster.
    - [View profile](https://www.capterra.com.sg/software/178819/engagebay-marketing)
    - [Compare vs Userlane](https://www.capterra.com.sg/compare/157465/178819/userlane/vs/engagebay-marketing)
15. **Front** — 4.5/5 (286 reviews) — Customer service software platform that helps businesses streamline collaboration, client communication, email management, and more.
    - [View profile](https://www.capterra.com.sg/software/132901/front)
    - [Compare vs Userlane](https://www.capterra.com.sg/compare/132901/157465/front/vs/userlane)

## Related Categories

- [Change Management Software](https://www.capterra.com.sg/directory/30958/change-management/software)
- [Knowledge Base Software](https://www.capterra.com.sg/directory/32454/knowledge-base/software)
- [Digital Adoption Platforms](https://www.capterra.com.sg/directory/31638/digital-adoption-platform/software)
- [Learning Experience Platforms](https://www.capterra.com.sg/directory/31698/learning-experience-platform/software)
- [Customer Experience Software](https://www.capterra.com.sg/directory/30671/customer-experience/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/157465/userlane)
- [View Product Profile](https://www.capterra.com.sg/software/157465/userlane)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/157465/userlane> |
| de-AT | <https://www.capterra.at/alternatives/157465/userlane> |
| de-CH | <https://www.capterra.ch/alternatives/157465/userlane> |
| en | <https://www.capterra.com/p/157465/Userlane/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/157465/userlane> |
| en-AU | <https://www.capterra.com.au/alternatives/157465/userlane> |
| en-CA | <https://www.capterra.ca/alternatives/157465/userlane> |
| en-GB | <https://www.capterra.co.uk/alternatives/157465/userlane> |
| en-IE | <https://www.capterra.ie/alternatives/157465/userlane> |
| en-IL | <https://www.capterra.co.il/alternatives/157465/userlane> |
| en-IN | <https://www.capterra.in/alternatives/157465/userlane> |
| en-NZ | <https://www.capterra.co.nz/alternatives/157465/userlane> |
| en-SG | <https://www.capterra.com.sg/alternatives/157465/userlane> |
| en-ZA | <https://www.capterra.co.za/alternatives/157465/userlane> |
| es | <https://www.capterra.es/alternatives/157465/userlane> |
| es-AR | <https://www.capterra.com.ar/alternatives/157465/userlane> |
| es-CL | <https://www.capterra.cl/alternatives/157465/userlane> |
| es-CO | <https://www.capterra.co/alternatives/157465/userlane> |
| es-CR | <https://www.capterra.co.cr/alternatives/157465/userlane> |
| es-DO | <https://www.capterra.do/alternatives/157465/userlane> |
| es-EC | <https://www.capterra.ec/alternatives/157465/userlane> |
| es-MX | <https://www.capterra.mx/alternatives/157465/userlane> |
| es-PA | <https://www.capterra.com.pa/alternatives/157465/userlane> |
| es-PE | <https://www.capterra.pe/alternatives/157465/userlane> |
| fi | <https://www.capterra.fi/alternatives/157465/userlane> |
| fr | <https://www.capterra.fr/alternatives/157465/userlane> |
| fr-BE | <https://fr.capterra.be/alternatives/157465/userlane> |
| fr-CA | <https://fr.capterra.ca/alternatives/157465/userlane> |
| fr-LU | <https://www.capterra.lu/alternatives/157465/userlane> |
| it | <https://www.capterra.it/alternatives/157465/userlane> |
| nl | <https://www.capterra.nl/alternatives/157465/userlane> |
| nl-BE | <https://www.capterra.be/alternatives/157465/userlane> |
| pt | <https://www.capterra.com.br/alternatives/157465/userlane> |
| pt-PT | <https://www.capterra.pt/alternatives/157465/userlane> |
| sv | <https://www.capterra.se/alternatives/157465/userlane> |

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