---
description: Get detailed information about HESK and how it can help you meet your business needs. Learn more about HESK price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: HESK Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [HESK](/software/156452/hesk) > [HESK Alternatives](https://www.capterra.com.sg/alternatives/156452/hesk)

# Alternatives to HESK

Canonical: https://www.capterra.com.sg/alternatives/156452/hesk

> Explore the top alternatives to HESK. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **ManageEngine ServiceDesk Plus** — 4.4/5 (234 reviews) — Empower IT help desks to maximize productivity and deliver exceptional employee experiences with ServiceDesk Plus.
   - [View profile](https://www.capterra.com.sg/software/179501/manageengine-service-desk-plus)
   - [Compare vs HESK](https://www.capterra.com.sg/compare/156452/179501/hesk/vs/manageengine-service-desk-plus)
2. **Zoho Desk** — 4.5/5 (2216 reviews) — Put customer service at the heart of your company. Make customers happier, agents more empowered, and your business healthier.
   - [View profile](https://www.capterra.com.sg/software/169505/zoho-desk)
   - [Compare vs HESK](https://www.capterra.com.sg/compare/156452/169505/hesk/vs/zoho-desk)
3. **Freshservice** — 4.6/5 (803 reviews) — Modernize IT support with Freshservice, an AI-native service desk that deflects tickets, speeds resolution, and uncomplicates IT.
   - [View profile](https://www.capterra.com.sg/software/132997/freshservice)
   - [Compare vs HESK](https://www.capterra.com.sg/compare/132997/156452/freshservice/vs/hesk)
4. **Freshdesk** — 4.5/5 (3486 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
   - [View profile](https://www.capterra.com.sg/software/124981/freshdesk)
   - [Compare vs HESK](https://www.capterra.com.sg/compare/124981/156452/freshdesk/vs/hesk)
5. **Zendesk Suite** — 4.4/5 (4094 reviews) — Speed up resolution times and automate workflows with an AI-powered help desk software built for customer support, IT, and HR teams.
   - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
   - [Compare vs HESK](https://www.capterra.com.sg/compare/156452/164283/hesk/vs/zendesk)
6. **LiveAgent** — 4.7/5 (1789 reviews) — Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs HESK](https://www.capterra.com.sg/compare/102188/156452/liveagent/vs/hesk)
7. **Milvus** — 4.8/5 (298 reviews) — A unified Help Desk, Service Desk, and IT management platform integrating omnichannel support, smart inventory, and AI for MSPs and IT
   - [View profile](https://www.capterra.com.sg/software/202528/milvus)
   - [Compare vs HESK](https://www.capterra.com.sg/compare/156452/202528/hesk/vs/milvus)
8. **JIRA Service Management** — 4.5/5 (779 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
   - [View profile](https://www.capterra.com.sg/software/138769/jira-service-management)
   - [Compare vs HESK](https://www.capterra.com.sg/compare/138769/156452/jira-service-management/vs/hesk)
9. **LiveChat** — 4.6/5 (1728 reviews) — AI-based solution that helps businesses automate support, boosts sales, and enhances satisfaction across multiple channels.
   - [View profile](https://www.capterra.com.sg/software/62194/livechat)
   - [Compare vs HESK](https://www.capterra.com.sg/compare/62194/156452/livechat/vs/hesk)
10. **SysAid** — 4.5/5 (523 reviews) — AI-powered help desk that resolves requests instantly and routes the rest to the right agent.
    - [View profile](https://www.capterra.com.sg/software/107225/sysaid)
    - [Compare vs HESK](https://www.capterra.com.sg/compare/107225/156452/sysaid/vs/hesk)
11. **BeyondTrust Remote Support** — 4.6/5 (2011 reviews) — BeyondTrust Remote Support (formerly Bomgar Remote Support) securely accesses and supports any device or system, anywhere in the world.
    - [View profile](https://www.capterra.com.sg/software/86962/bomgar)
    - [Compare vs HESK](https://www.capterra.com.sg/compare/86962/156452/bomgar/vs/hesk)
12. **Tidio** — 4.7/5 (590 reviews) — Tidio is a help desk software suite with live chat, help desk, chatbot, and AI agent options designed to streamline customer support.
    - [View profile](https://www.capterra.com.sg/software/144040/tidio-chat)
    - [Compare vs HESK](https://www.capterra.com.sg/compare/144040/156452/tidio-chat/vs/hesk)
13. **ServiceNow** — 4.5/5 (361 reviews) — CMDB solution that offers infrastructure visibility helping teams make informed decisions via an accurate record system.
    - [View profile](https://www.capterra.com.sg/software/152871/servicenow)
    - [Compare vs HESK](https://www.capterra.com.sg/compare/152871/156452/servicenow/vs/hesk)
14. **ServiceTonic** — 4.6/5 (8 reviews) — Powerful, flexible and easy-to-manage Web-based help desk, issue tracking and service management software.
    - [View profile](https://www.capterra.com.sg/software/112516/servicetonic)
    - [Compare vs HESK](https://www.capterra.com.sg/compare/112516/156452/servicetonic/vs/hesk)
15. **Supportbench** — 4.8/5 (131 reviews) — Supportbench: Lower costs, accelerate resolutions, and empower agents with AI-driven customer support.
    - [View profile](https://www.capterra.com.sg/software/155934/supportbench)
    - [Compare vs HESK](https://www.capterra.com.sg/compare/155934/156452/supportbench/vs/hesk)

## Related Categories

- [Help Desk Software](https://www.capterra.com.sg/directory/30008/help-desk/software)
- [Service Desk Software](https://www.capterra.com.sg/directory/31027/service-desk/software)
- [Customer Support Software](https://www.capterra.com.sg/directory/32315/customer-support/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/156452/hesk)
- [View Product Profile](https://www.capterra.com.sg/software/156452/hesk)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/156452/hesk> |
| de-AT | <https://www.capterra.at/alternatives/156452/hesk> |
| de-CH | <https://www.capterra.ch/alternatives/156452/hesk> |
| en | <https://www.capterra.com/p/156452/HESK/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/156452/hesk> |
| en-AU | <https://www.capterra.com.au/alternatives/156452/hesk> |
| en-CA | <https://www.capterra.ca/alternatives/156452/hesk> |
| en-GB | <https://www.capterra.co.uk/alternatives/156452/hesk> |
| en-IE | <https://www.capterra.ie/alternatives/156452/hesk> |
| en-IL | <https://www.capterra.co.il/alternatives/156452/hesk> |
| en-IN | <https://www.capterra.in/alternatives/156452/hesk> |
| en-NZ | <https://www.capterra.co.nz/alternatives/156452/hesk> |
| en-SG | <https://www.capterra.com.sg/alternatives/156452/hesk> |
| en-ZA | <https://www.capterra.co.za/alternatives/156452/hesk> |
| es | <https://www.capterra.es/alternatives/156452/hesk> |
| es-AR | <https://www.capterra.com.ar/alternatives/156452/hesk> |
| es-CL | <https://www.capterra.cl/alternatives/156452/hesk> |
| es-CO | <https://www.capterra.co/alternatives/156452/hesk> |
| es-CR | <https://www.capterra.co.cr/alternatives/156452/hesk> |
| es-DO | <https://www.capterra.do/alternatives/156452/hesk> |
| es-EC | <https://www.capterra.ec/alternatives/156452/hesk> |
| es-MX | <https://www.capterra.mx/alternatives/156452/hesk> |
| es-PA | <https://www.capterra.com.pa/alternatives/156452/hesk> |
| es-PE | <https://www.capterra.pe/alternatives/156452/hesk> |
| fr | <https://www.capterra.fr/alternatives/156452/hesk> |
| fr-BE | <https://fr.capterra.be/alternatives/156452/hesk> |
| fr-CA | <https://fr.capterra.ca/alternatives/156452/hesk> |
| fr-LU | <https://www.capterra.lu/alternatives/156452/hesk> |

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