---
description: Get detailed information about Intelligent Service Management and how it can help you meet your business needs. Learn more about Intelligent Service Management price, benefits, and disadvantages for businesses in Singapore.
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title: Intelligent Service Management Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [ITSM Tools](/directory/30676/itsm/software) > [Intelligent Service Management](/software/156351/cloud-service-management) > [Intelligent Service Management Alternatives](https://www.capterra.com.sg/alternatives/156351/cloud-service-management)

# Alternatives to Intelligent Service Management

Canonical: https://www.capterra.com.sg/alternatives/156351/cloud-service-management

> Explore the top alternatives to Intelligent Service Management. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshservice** — 4.5/5 (716 reviews) — Modernize support with Freshservice, an AI-native ITSM platform that deflects tickets, accelerates resolutions, and uncomplicates IT.
   - [View profile](https://www.capterra.com.sg/software/132997/freshservice)
   - [Compare vs Intelligent Service Management](https://www.capterra.com.sg/compare/132997/156351/freshservice/vs/cloud-service-management)
2. **BOSSDesk** — 4.7/5 (140 reviews) — BOSSDesk is an award winning fully integrated ITSM/Help Desk /Service Desk solution available for both Cloud and On-Premise.
   - [View profile](https://www.capterra.com.sg/software/144825/boss-solutions)
   - [Compare vs Intelligent Service Management](https://www.capterra.com.sg/compare/144825/156351/boss-solutions/vs/cloud-service-management)
3. **TIKTING** (0 reviews) — TIKTING® ITSM ITIL v4 Compliant Incident \& Problem Managment Change \& Workflow Request \& Resolution Asset Management Knowledge Base...
   - [View profile](https://www.capterra.com.sg/software/1038612/tikting)
   - [Compare vs Intelligent Service Management](https://www.capterra.com.sg/compare/156351/1038612/cloud-service-management/vs/tikting)
4. **ChangeGear** — 4.0/5 (51 reviews) — ChangeGear is an award-winning digital service management platform, recognized by analysts like Gartner, GigaOm and Forrester.
   - [View profile](https://www.capterra.com.sg/software/146239/changegear-itsm)
   - [Compare vs Intelligent Service Management](https://www.capterra.com.sg/compare/146239/156351/changegear-itsm/vs/cloud-service-management)
5. **Alloy Navigator** — 4.5/5 (64 reviews) — Alloy Navigator is a real-world solution beautifully designed for real-world customers, built by real-world IT people just like you.
   - [View profile](https://www.capterra.com.sg/software/108129/alloy-navigator)
   - [Compare vs Intelligent Service Management](https://www.capterra.com.sg/compare/108129/156351/alloy-navigator/vs/cloud-service-management)
6. **Virima** — 4.6/5 (15 reviews) — Automate and improve ITIL service delivery, make better decisions, and maximize the value of your IT investments with VIRIMA ITSM.
   - [View profile](https://www.capterra.com.sg/software/178220/virima)
   - [Compare vs Intelligent Service Management](https://www.capterra.com.sg/compare/156351/178220/cloud-service-management/vs/virima)
7. **SmartITSM** — 4.6/5 (8 reviews) — SmartITSM is the all-in-one tool for IT teams, combining ticketing, asset management, seamless services, monitoring, and a CMDB.
   - [View profile](https://www.capterra.com.sg/software/1045363/smartitsm)
   - [Compare vs Intelligent Service Management](https://www.capterra.com.sg/compare/156351/1045363/cloud-service-management/vs/smartitsm)
8. **JIRA Service Management** — 4.5/5 (770 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
   - [View profile](https://www.capterra.com.sg/software/138769/jira-service-management)
   - [Compare vs Intelligent Service Management](https://www.capterra.com.sg/compare/138769/156351/jira-service-management/vs/cloud-service-management)
9. **Canfigure** — 4.7/5 (23 reviews) — Canfigure is a modular asset management solution that offers ITIL Service Desk, CMDB, Change Management and more. SaaS or on-premise.
   - [View profile](https://www.capterra.com.sg/software/184941/canfigure)
   - [Compare vs Intelligent Service Management](https://www.capterra.com.sg/compare/156351/184941/cloud-service-management/vs/canfigure)
10. **C2** — 4.3/5 (14 reviews) — Transform your IT service management with a fully integrated ITSM platform that can be configured to your needs.
    - [View profile](https://www.capterra.com.sg/software/135915/c2-atom)
    - [Compare vs Intelligent Service Management](https://www.capterra.com.sg/compare/135915/156351/c2-atom/vs/cloud-service-management)
11. **Issuetrak** — 4.6/5 (205 reviews) — Everything IT teams need to track assets and resolve issues, stress-free. Backed by industry-leading, US-based 24/7 technical support.
    - [View profile](https://www.capterra.com.sg/software/16499/issuetrak)
    - [Compare vs Intelligent Service Management](https://www.capterra.com.sg/compare/16499/156351/issuetrak/vs/cloud-service-management)
12. **Xurrent** — 4.7/5 (27 reviews) — Modern ITSM with AI included. Go live in weeks, unify teams, automate workflows, and cut MTTR with one secure, easy-to-use platform.
    - [View profile](https://www.capterra.com.sg/software/146207/itrp)
    - [Compare vs Intelligent Service Management](https://www.capterra.com.sg/compare/146207/156351/itrp/vs/cloud-service-management)
13. **SysAid** — 4.5/5 (519 reviews) — SysAid is a robust IT Service Management (ITSM) platform powered by Agentic AI, automating the repetitive, time-consuming work.
    - [View profile](https://www.capterra.com.sg/software/107225/sysaid)
    - [Compare vs Intelligent Service Management](https://www.capterra.com.sg/compare/107225/156351/sysaid/vs/cloud-service-management)
14. **Deepser** — 4.6/5 (57 reviews) — Deepser is the only 100% Italian Service Management platform, unifying services in a customizable ecosystem built for performance.
    - [View profile](https://www.capterra.com.sg/software/178946/deepser)
    - [Compare vs Intelligent Service Management](https://www.capterra.com.sg/compare/156351/178946/cloud-service-management/vs/deepser)
15. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — An AI-driven, ITIL-ready ITSM platform. Automate workflows, unify asset management, and scale enterprise support without complexity.
    - [View profile](https://www.capterra.com.sg/software/129478/solarwinds-service-desk)
    - [Compare vs Intelligent Service Management](https://www.capterra.com.sg/compare/129478/156351/solarwinds-service-desk/vs/cloud-service-management)

## Related Categories

- [ITSM Tools](https://www.capterra.com.sg/directory/30676/itsm/software)
- [IT Software](https://www.capterra.com.sg/directory/10001/it-management/software)
- [IT Service Software](https://www.capterra.com.sg/directory/30672/it-service/software)
- [Change Management Software](https://www.capterra.com.sg/directory/30958/change-management/software)
- [Help Desk Software](https://www.capterra.com.sg/directory/30008/help-desk/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/156351/cloud-service-management)
- [View Product Profile](https://www.capterra.com.sg/software/156351/cloud-service-management)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/156351/cloud-service-management> |
| de-AT | <https://www.capterra.at/alternatives/156351/cloud-service-management> |
| de-CH | <https://www.capterra.ch/alternatives/156351/cloud-service-management> |
| en | <https://www.capterra.com/p/156351/Cloud-Service-Management/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/156351/cloud-service-management> |
| en-AU | <https://www.capterra.com.au/alternatives/156351/cloud-service-management> |
| en-CA | <https://www.capterra.ca/alternatives/156351/cloud-service-management> |
| en-GB | <https://www.capterra.co.uk/alternatives/156351/cloud-service-management> |
| en-IE | <https://www.capterra.ie/alternatives/156351/cloud-service-management> |
| en-IL | <https://www.capterra.co.il/alternatives/156351/cloud-service-management> |
| en-IN | <https://www.capterra.in/alternatives/156351/cloud-service-management> |
| en-NZ | <https://www.capterra.co.nz/alternatives/156351/cloud-service-management> |
| en-SG | <https://www.capterra.com.sg/alternatives/156351/cloud-service-management> |
| en-ZA | <https://www.capterra.co.za/alternatives/156351/cloud-service-management> |
| es | <https://www.capterra.es/alternatives/156351/cloud-service-management> |
| es-AR | <https://www.capterra.com.ar/alternatives/156351/cloud-service-management> |
| es-CL | <https://www.capterra.cl/alternatives/156351/cloud-service-management> |
| es-CO | <https://www.capterra.co/alternatives/156351/cloud-service-management> |
| es-CR | <https://www.capterra.co.cr/alternatives/156351/cloud-service-management> |
| es-DO | <https://www.capterra.do/alternatives/156351/cloud-service-management> |
| es-EC | <https://www.capterra.ec/alternatives/156351/cloud-service-management> |
| es-MX | <https://www.capterra.mx/alternatives/156351/cloud-service-management> |
| es-PA | <https://www.capterra.com.pa/alternatives/156351/cloud-service-management> |
| es-PE | <https://www.capterra.pe/alternatives/156351/cloud-service-management> |
| fr | <https://www.capterra.fr/alternatives/156351/cloud-service-management> |
| fr-BE | <https://fr.capterra.be/alternatives/156351/cloud-service-management> |
| fr-CA | <https://fr.capterra.ca/alternatives/156351/cloud-service-management> |
| fr-LU | <https://www.capterra.lu/alternatives/156351/cloud-service-management> |
| it | <https://www.capterra.it/alternatives/156351/cloud-service-management> |
| pt | <https://www.capterra.com.br/alternatives/156351/cloud-service-management> |
| pt-PT | <https://www.capterra.pt/alternatives/156351/cloud-service-management> |

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