---
description: Get detailed information about Intelligent Service Management and how it can help you meet your business needs. Learn more about Intelligent Service Management price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Intelligent Service Management Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [ITSM Tools](/directory/30676/itsm/software) > [Intelligent Service Management](/software/156351/cloud-service-management) > [Intelligent Service Management Alternatives](https://www.capterra.com.sg/alternatives/156351/cloud-service-management)

# Alternatives to Intelligent Service Management

Canonical: https://www.capterra.com.sg/alternatives/156351/cloud-service-management

> Explore the top alternatives to Intelligent Service Management. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshservice** — 4.5/5 (685 reviews) — Freshservice is an AI-native platform unifying ITSM, ITOM, ITIM, and ESM to deliver proactive, seamless enterprise service experiences.
   - [View profile](https://www.capterra.com.sg/software/132997/freshservice)
   - [Compare vs Intelligent Service Management](https://www.capterra.com.sg/compare/132997/156351/freshservice/vs/cloud-service-management)
2. **BOSSDesk** — 4.6/5 (139 reviews) — BOSSDesk is an award winning Help Desk, Service Desk, ITSM and asset management solution available for Cloud, On-Premise and mobile.
   - [View profile](https://www.capterra.com.sg/software/144825/boss-solutions)
   - [Compare vs Intelligent Service Management](https://www.capterra.com.sg/compare/144825/156351/boss-solutions/vs/cloud-service-management)
3. **ChangeGear** — 4.0/5 (51 reviews) — ChangeGear is an award-winning digital service management platform, recognized by analysts like Gartner, GigaOm and Forrester.
   - [View profile](https://www.capterra.com.sg/software/146239/changegear-itsm)
   - [Compare vs Intelligent Service Management](https://www.capterra.com.sg/compare/146239/156351/changegear-itsm/vs/cloud-service-management)
4. **Alloy Navigator** — 4.5/5 (64 reviews) — Alloy Navigator is a real-world solution beautifully designed for real-world customers, built by real-world IT people just like you.
   - [View profile](https://www.capterra.com.sg/software/108129/alloy-navigator)
   - [Compare vs Intelligent Service Management](https://www.capterra.com.sg/compare/108129/156351/alloy-navigator/vs/cloud-service-management)
5. **Virima** — 4.6/5 (15 reviews) — Virima provides enterprises with a visual CMDB, hybrid discovery, ViVID Service Mapping, and work from anywhere IT Asset Management.
   - [View profile](https://www.capterra.com.sg/software/178220/virima)
   - [Compare vs Intelligent Service Management](https://www.capterra.com.sg/compare/156351/178220/cloud-service-management/vs/virima)
6. **SmartITSM** — 4.6/5 (8 reviews) — SmartITSM is the all-in-one tool for IT teams, combining ticketing, asset management, seamless services, monitoring, and a CMDB.
   - [View profile](https://www.capterra.com.sg/software/1045363/smartitsm)
   - [Compare vs Intelligent Service Management](https://www.capterra.com.sg/compare/156351/1045363/cloud-service-management/vs/smartitsm)
7. **JIRA Service Management** — 4.5/5 (763 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
   - [View profile](https://www.capterra.com.sg/software/138769/jira-service-management)
   - [Compare vs Intelligent Service Management](https://www.capterra.com.sg/compare/138769/156351/jira-service-management/vs/cloud-service-management)
8. **Canfigure** — 4.7/5 (22 reviews) — Canfigure is a modular asset management solution that offers ITIL Service Desk, CMDB, Change Management and more. SaaS or on-premise.
   - [View profile](https://www.capterra.com.sg/software/184941/canfigure)
   - [Compare vs Intelligent Service Management](https://www.capterra.com.sg/compare/156351/184941/cloud-service-management/vs/canfigure)
9. **C2** — 4.3/5 (14 reviews) — C2 ISTM is a powerful online IT service management software, fully customizable to your operational performance enhancement needs.
   - [View profile](https://www.capterra.com.sg/software/135915/c2-atom)
   - [Compare vs Intelligent Service Management](https://www.capterra.com.sg/compare/135915/156351/c2-atom/vs/cloud-service-management)
10. **Issuetrak** — 4.6/5 (205 reviews) — Issue tracking tool that helps manufacturing businesses automate quality control \& customer service processes on a unified interface.
    - [View profile](https://www.capterra.com.sg/software/16499/issuetrak)
    - [Compare vs Intelligent Service Management](https://www.capterra.com.sg/compare/16499/156351/issuetrak/vs/cloud-service-management)
11. **Xurrent** — 4.7/5 (27 reviews) — Xurrent unifies ITSM, ESM, and ITOM on one secure platform with Sera AI and a native virtual agent included.
    - [View profile](https://www.capterra.com.sg/software/146207/itrp)
    - [Compare vs Intelligent Service Management](https://www.capterra.com.sg/compare/146207/156351/itrp/vs/cloud-service-management)
12. **SysAid** — 4.5/5 (511 reviews) — Cloud-based IT service management (ITSM) platform powered by Agentic AI, automating the repetitive tasks and workflows, and more.
    - [View profile](https://www.capterra.com.sg/software/107225/sysaid)
    - [Compare vs Intelligent Service Management](https://www.capterra.com.sg/compare/107225/156351/sysaid/vs/cloud-service-management)
13. **Deepser** — 4.6/5 (56 reviews) — Deepser is the only 100% Italian Service Management platform, unifying services in a customizable ecosystem built for performance.
    - [View profile](https://www.capterra.com.sg/software/178946/deepser)
    - [Compare vs Intelligent Service Management](https://www.capterra.com.sg/compare/156351/178946/cloud-service-management/vs/deepser)
14. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — A scalable service desk with intentional, right-sized AI to cut resolution times. Easy to use, fully integrated, and sets up in days.
    - [View profile](https://www.capterra.com.sg/software/129478/solarwinds-service-desk)
    - [Compare vs Intelligent Service Management](https://www.capterra.com.sg/compare/129478/156351/solarwinds-service-desk/vs/cloud-service-management)
15. **Vivantio** — 4.3/5 (178 reviews) — Cloud-based, scalable service management software for internal- and external-facing support teams.
    - [View profile](https://www.capterra.com.sg/software/132880/vivantio)
    - [Compare vs Intelligent Service Management](https://www.capterra.com.sg/compare/132880/156351/vivantio/vs/cloud-service-management)

## Related Categories

- [ITSM Tools](https://www.capterra.com.sg/directory/30676/itsm/software)
- [IT Software](https://www.capterra.com.sg/directory/10001/it-management/software)
- [IT Service Software](https://www.capterra.com.sg/directory/30672/it-service/software)
- [Change Management Software](https://www.capterra.com.sg/directory/30958/change-management/software)
- [Help Desk Software](https://www.capterra.com.sg/directory/30008/help-desk/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/156351/cloud-service-management)
- [View Product Profile](https://www.capterra.com.sg/software/156351/cloud-service-management)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/156351/cloud-service-management> |
| de-AT | <https://www.capterra.at/alternatives/156351/cloud-service-management> |
| de-CH | <https://www.capterra.ch/alternatives/156351/cloud-service-management> |
| en | <https://www.capterra.com/p/156351/Cloud-Service-Management/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/156351/cloud-service-management> |
| en-AU | <https://www.capterra.com.au/alternatives/156351/cloud-service-management> |
| en-CA | <https://www.capterra.ca/alternatives/156351/cloud-service-management> |
| en-GB | <https://www.capterra.co.uk/alternatives/156351/cloud-service-management> |
| en-IE | <https://www.capterra.ie/alternatives/156351/cloud-service-management> |
| en-IL | <https://www.capterra.co.il/alternatives/156351/cloud-service-management> |
| en-IN | <https://www.capterra.in/alternatives/156351/cloud-service-management> |
| en-NZ | <https://www.capterra.co.nz/alternatives/156351/cloud-service-management> |
| en-SG | <https://www.capterra.com.sg/alternatives/156351/cloud-service-management> |
| en-ZA | <https://www.capterra.co.za/alternatives/156351/cloud-service-management> |
| es | <https://www.capterra.es/alternatives/156351/cloud-service-management> |
| es-AR | <https://www.capterra.com.ar/alternatives/156351/cloud-service-management> |
| es-CL | <https://www.capterra.cl/alternatives/156351/cloud-service-management> |
| es-CO | <https://www.capterra.co/alternatives/156351/cloud-service-management> |
| es-CR | <https://www.capterra.co.cr/alternatives/156351/cloud-service-management> |
| es-DO | <https://www.capterra.do/alternatives/156351/cloud-service-management> |
| es-EC | <https://www.capterra.ec/alternatives/156351/cloud-service-management> |
| es-MX | <https://www.capterra.mx/alternatives/156351/cloud-service-management> |
| es-PA | <https://www.capterra.com.pa/alternatives/156351/cloud-service-management> |
| es-PE | <https://www.capterra.pe/alternatives/156351/cloud-service-management> |
| fr | <https://www.capterra.fr/alternatives/156351/cloud-service-management> |
| fr-BE | <https://fr.capterra.be/alternatives/156351/cloud-service-management> |
| fr-CA | <https://fr.capterra.ca/alternatives/156351/cloud-service-management> |
| fr-LU | <https://www.capterra.lu/alternatives/156351/cloud-service-management> |
| it | <https://www.capterra.it/alternatives/156351/cloud-service-management> |
| pt | <https://www.capterra.com.br/alternatives/156351/cloud-service-management> |
| pt-PT | <https://www.capterra.pt/alternatives/156351/cloud-service-management> |

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