---
description: Get detailed information about UniVoIP and how it can help you meet your business needs. Learn more about UniVoIP price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: UniVoIP Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [UniVoIP](/software/155023/cloud-call-center-solution) > [UniVoIP Alternatives](https://www.capterra.com.sg/alternatives/155023/cloud-call-center-solution)

# Alternatives to UniVoIP

Canonical: https://www.capterra.com.sg/alternatives/155023/cloud-call-center-solution

> Explore the top alternatives to UniVoIP. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **RingCX** — 4.2/5 (255 reviews) — RingCX is an AI-powered contact center: simple to use and easy to deploy.
   - [View profile](https://www.capterra.com.sg/software/154951/ringcentral-contact-center)
   - [Compare vs UniVoIP](https://www.capterra.com.sg/compare/154951/155023/ringcentral-contact-center/vs/cloud-call-center-solution)
2. **Nextiva Contact Center** — 4.5/5 (112 reviews) — Nextiva is contact center software using AI to boost agent productivity, grow customer loyalty, and unify the customer experience.
   - [View profile](https://www.capterra.com.sg/software/145004/nextiva-call-center)
   - [Compare vs UniVoIP](https://www.capterra.com.sg/compare/145004/155023/nextiva-call-center/vs/cloud-call-center-solution)
3. **Bitrix24** — 4.2/5 (990 reviews) — Bitrix24 is the world’s leading call center and CRM software. More than 15 million companies use our platform every day.
   - [View profile](https://www.capterra.com.sg/software/113540/bitrix24)
   - [Compare vs UniVoIP](https://www.capterra.com.sg/compare/113540/155023/bitrix24/vs/cloud-call-center-solution)
4. **3C Plus** (0 reviews) — A complete tool for you to sell, serve, collect, and optimize your time and money.
   - [View profile](https://www.capterra.com.sg/software/219652/3c-plus)
   - [Compare vs UniVoIP](https://www.capterra.com.sg/compare/155023/219652/cloud-call-center-solution/vs/3c-plus)
5. **Five9** — 4.2/5 (482 reviews) — Cloud Contact Center with Practical AI- Inbound, Outbound, ACD, IVR, Predictive Dialer, Chat, Call Recording, and CRM Integrations.
   - [View profile](https://www.capterra.com.sg/software/132405/five9)
   - [Compare vs UniVoIP](https://www.capterra.com.sg/compare/132405/155023/five9/vs/cloud-call-center-solution)
6. **NiCE CXone** — 4.2/5 (581 reviews) — Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
   - [View profile](https://www.capterra.com.sg/software/134775/incontact-call-center-software)
   - [Compare vs UniVoIP](https://www.capterra.com.sg/compare/134775/155023/incontact-call-center-software/vs/cloud-call-center-solution)
7. **Talkdesk** — 4.5/5 (733 reviews) — Talkdesk is intuitive, cloud-based contact center software with advanced features, comprehensive reporting and seamless integrations.
   - [View profile](https://www.capterra.com.sg/software/132852/talkdesk)
   - [Compare vs UniVoIP](https://www.capterra.com.sg/compare/132852/155023/talkdesk/vs/cloud-call-center-solution)
8. **ZIWO** — 4.7/5 (108 reviews) — Cloud Contact Center Solution deployed instantly with CRM plugins, full API access, and agent connectivity.
   - [View profile](https://www.capterra.com.sg/software/171265/ziwo)
   - [Compare vs UniVoIP](https://www.capterra.com.sg/compare/155023/171265/cloud-call-center-solution/vs/ziwo)
9. **Ytel** — 3.9/5 (26 reviews) — Coud contact center platform ideal for inbound, outbound and blended multi-channel campaigns. Highest quality calls and connections.
   - [View profile](https://www.capterra.com.sg/software/123451/x5-cloud-contact-center)
   - [Compare vs UniVoIP](https://www.capterra.com.sg/compare/123451/155023/x5-cloud-contact-center/vs/cloud-call-center-solution)
10. **BroadVoice Cloud PBX** — 4.4/5 (30 reviews) — Stay connected anywhere with high-quality and reliable cloud-based business phone systems, including phone, SMS, video, and chat.
    - [View profile](https://www.capterra.com.sg/software/146949/cloud-pbx)
    - [Compare vs UniVoIP](https://www.capterra.com.sg/compare/146949/155023/cloud-pbx/vs/cloud-call-center-solution)
11. **Sharpen** — 4.4/5 (48 reviews) — Sharpen is the agent-first contact center built to help you prioritize your agents and strategically improve customer experiences.
    - [View profile](https://www.capterra.com.sg/software/145658/sharpen)
    - [Compare vs UniVoIP](https://www.capterra.com.sg/compare/145658/155023/sharpen/vs/cloud-call-center-solution)
12. **DCDial** (0 reviews) — A full featured solution for a digital call centers that can be used from scratch or added as an improvement to an existing solution.
    - [View profile](https://www.capterra.com.sg/software/186810/could-call-center)
    - [Compare vs UniVoIP](https://www.capterra.com.sg/compare/155023/186810/cloud-call-center-solution/vs/could-call-center)
13. **CloudTalk** — 4.4/5 (268 reviews) — CloudTalk is an AI-powered, cloud-based call center software for sales \& customer service teams. Start your FREE 14-day trial today\!
    - [View profile](https://www.capterra.com.sg/software/182004/cloudtalk)
    - [Compare vs UniVoIP](https://www.capterra.com.sg/compare/155023/182004/cloud-call-center-solution/vs/cloudtalk)
14. **Genesys Cloud CX** — 4.3/5 (263 reviews) — Genesys Cloud makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement.
    - [View profile](https://www.capterra.com.sg/software/21409/genesys-cloud)
    - [Compare vs UniVoIP](https://www.capterra.com.sg/compare/21409/155023/genesys-cloud/vs/cloud-call-center-solution)
15. **AVOXI** — 4.8/5 (59 reviews) — Manage your call center with the AVOXI Platform to better manage team performance, call routing and the customer experience.
    - [View profile](https://www.capterra.com.sg/software/178939/avoxi-genius)
    - [Compare vs UniVoIP](https://www.capterra.com.sg/compare/155023/178939/cloud-call-center-solution/vs/avoxi-genius)

## Related Categories

- [Call Centre Software](https://www.capterra.com.sg/directory/30007/call-center/software)
- [IVR Software](https://www.capterra.com.sg/directory/30231/ivr/software)
- [Cloud PBX Software](https://www.capterra.com.sg/directory/31102/cloud-pbx/software)
- [Business Phone Systems](https://www.capterra.com.sg/directory/31101/business-phone-systems/software)
- [Call Recording Software](https://www.capterra.com.sg/directory/30533/call-recording/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/155023/cloud-call-center-solution)
- [View Product Profile](https://www.capterra.com.sg/software/155023/cloud-call-center-solution)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/155023/cloud-call-center-solution> |
| de-AT | <https://www.capterra.at/alternatives/155023/cloud-call-center-solution> |
| de-CH | <https://www.capterra.ch/alternatives/155023/cloud-call-center-solution> |
| en | <https://www.capterra.com/p/154354/Cloud-Call-Center-Solution/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/155023/cloud-call-center-solution> |
| en-AU | <https://www.capterra.com.au/alternatives/155023/cloud-call-center-solution> |
| en-CA | <https://www.capterra.ca/alternatives/155023/cloud-call-center-solution> |
| en-GB | <https://www.capterra.co.uk/alternatives/155023/cloud-call-center-solution> |
| en-IE | <https://www.capterra.ie/alternatives/155023/cloud-call-center-solution> |
| en-IL | <https://www.capterra.co.il/alternatives/155023/cloud-call-center-solution> |
| en-IN | <https://www.capterra.in/alternatives/155023/cloud-call-center-solution> |
| en-NZ | <https://www.capterra.co.nz/alternatives/155023/cloud-call-center-solution> |
| en-SG | <https://www.capterra.com.sg/alternatives/155023/cloud-call-center-solution> |
| en-ZA | <https://www.capterra.co.za/alternatives/155023/cloud-call-center-solution> |
| fr | <https://www.capterra.fr/alternatives/155023/cloud-call-center-solution> |
| fr-BE | <https://fr.capterra.be/alternatives/155023/cloud-call-center-solution> |
| fr-CA | <https://fr.capterra.ca/alternatives/155023/cloud-call-center-solution> |
| fr-LU | <https://www.capterra.lu/alternatives/155023/cloud-call-center-solution> |
| pt | <https://www.capterra.com.br/alternatives/155023/cloud-call-center-solution> |
| pt-PT | <https://www.capterra.pt/alternatives/155023/cloud-call-center-solution> |

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