---
description: Get detailed information about ReplyOne and how it can help you meet your business needs. Learn more about ReplyOne price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ReplyOne Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/30671/customer-experience/software) > [ReplyOne](/software/153251/replyone) > [ReplyOne Alternatives](https://www.capterra.com.sg/alternatives/153251/replyone)

# Alternatives to ReplyOne

Canonical: https://www.capterra.com.sg/alternatives/153251/replyone

> Explore the top alternatives to ReplyOne. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk customer experience software helps you connect with customers on their favorite channels and deliver smarter service at scale.
   - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
   - [Compare vs ReplyOne](https://www.capterra.com.sg/compare/153251/164283/replyone/vs/zendesk)
2. **Freshdesk** — 4.5/5 (3486 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
   - [View profile](https://www.capterra.com.sg/software/124981/freshdesk)
   - [Compare vs ReplyOne](https://www.capterra.com.sg/compare/124981/153251/freshdesk/vs/replyone)
3. **LiveAgent** — 4.7/5 (1789 reviews) — Start for Free with LiveAgent and provide excellent customer service with the ultimate help desk solution for companies of all sizes.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs ReplyOne](https://www.capterra.com.sg/compare/102188/153251/liveagent/vs/replyone)
4. **Zoho Desk** — 4.5/5 (2216 reviews) — Cloud-based help desk that unifies email, chat, phone, and social support into one workspace with automation and self-service tools.
   - [View profile](https://www.capterra.com.sg/software/169505/zoho-desk)
   - [Compare vs ReplyOne](https://www.capterra.com.sg/compare/153251/169505/replyone/vs/zoho-desk)
5. **LiveChat** — 4.6/5 (1728 reviews) — AI-based solution that helps businesses automate support, boosts sales, and enhances satisfaction across multiple channels.
   - [View profile](https://www.capterra.com.sg/software/62194/livechat)
   - [Compare vs ReplyOne](https://www.capterra.com.sg/compare/62194/153251/livechat/vs/replyone)
6. **Salesforce Service Cloud** — 4.5/5 (832 reviews) — Salesforce Service Cloud is a software that helps service teams deliver personalized support across various channels.
   - [View profile](https://www.capterra.com.sg/software/136189/salesforce)
   - [Compare vs ReplyOne](https://www.capterra.com.sg/compare/136189/153251/salesforce/vs/replyone)
7. **Gladly** — 4.8/5 (140 reviews) — A CX platform that powers personal, seamless service across channels—helping brands turn customer support into long-term loyalty.
   - [View profile](https://www.capterra.com.sg/software/156723/gladly)
   - [Compare vs ReplyOne](https://www.capterra.com.sg/compare/153251/156723/replyone/vs/gladly)
8. **Kustomer** — 4.7/5 (80 reviews) — Kustomer is the omnichannel SaaS CRM platform reimagining enterprise customer service to deliver standout customer experiences.
   - [View profile](https://www.capterra.com.sg/software/158128/kustomer)
   - [Compare vs ReplyOne](https://www.capterra.com.sg/compare/153251/158128/replyone/vs/kustomer)
9. **Bitrix24** — 4.2/5 (1005 reviews) — Bitrix24 is \#1 free customer experience and customer relationship management platform used by 15 million businesses worldwide.
   - [View profile](https://www.capterra.com.sg/software/113540/bitrix24)
   - [Compare vs ReplyOne](https://www.capterra.com.sg/compare/113540/153251/bitrix24/vs/replyone)
10. **Genesys Cloud CX** — 4.3/5 (269 reviews) — Genesys Cloud CX makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement
    - [View profile](https://www.capterra.com.sg/software/21409/genesys-cloud)
    - [Compare vs ReplyOne](https://www.capterra.com.sg/compare/21409/153251/genesys-cloud/vs/replyone)
11. **NiCE CXone** — 4.2/5 (582 reviews) — Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
    - [View profile](https://www.capterra.com.sg/software/134775/incontact-call-center-software)
    - [Compare vs ReplyOne](https://www.capterra.com.sg/compare/134775/153251/incontact-call-center-software/vs/replyone)
12. **RingCX** — 4.2/5 (263 reviews) — RingCX is an AI-powered contact center: simple to use and easy to deploy.
    - [View profile](https://www.capterra.com.sg/software/154951/ringcentral-contact-center)
    - [Compare vs ReplyOne](https://www.capterra.com.sg/compare/153251/154951/replyone/vs/ringcentral-contact-center)
13. **TeamSupport** — 4.5/5 (850 reviews) — AI-driven, all-in-one Customer Experience Platform for B2B SaaS that unites support with onboarding, churn prevention \& upsell motions.
    - [View profile](https://www.capterra.com.sg/software/87908/teamsupport)
    - [Compare vs ReplyOne](https://www.capterra.com.sg/compare/87908/153251/teamsupport/vs/replyone)
14. **Front** — 4.5/5 (291 reviews) — Front’s powerful customer service platform makes five-star service attainable for 9,000 businesses like yours.
    - [View profile](https://www.capterra.com.sg/software/132901/front)
    - [Compare vs ReplyOne](https://www.capterra.com.sg/compare/132901/153251/front/vs/replyone)
15. **Twilio** — 4.4/5 (513 reviews) — Create an indispensable brand using real-time customer data to power personalized communications and innovation at scale.
    - [View profile](https://www.capterra.com.sg/software/180158/twilio-communications-platform)
    - [Compare vs ReplyOne](https://www.capterra.com.sg/compare/153251/180158/replyone/vs/twilio-communications-platform)

## Related Categories

- [Customer Experience Software](https://www.capterra.com.sg/directory/30671/customer-experience/software)
- [Contact Centre Software](https://www.capterra.com.sg/directory/32035/contact-center/software)
- [Help Desk Software](https://www.capterra.com.sg/directory/30008/help-desk/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/153251/replyone)
- [View Product Profile](https://www.capterra.com.sg/software/153251/replyone)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/153251/replyone> |
| de-AT | <https://www.capterra.at/alternatives/153251/replyone> |
| de-CH | <https://www.capterra.ch/alternatives/153251/replyone> |
| en | <https://www.capterra.com/p/153251/ReplyOne/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/153251/replyone> |
| en-AU | <https://www.capterra.com.au/alternatives/153251/replyone> |
| en-CA | <https://www.capterra.ca/alternatives/153251/replyone> |
| en-GB | <https://www.capterra.co.uk/alternatives/153251/replyone> |
| en-IE | <https://www.capterra.ie/alternatives/153251/replyone> |
| en-IL | <https://www.capterra.co.il/alternatives/153251/replyone> |
| en-IN | <https://www.capterra.in/alternatives/153251/replyone> |
| en-NZ | <https://www.capterra.co.nz/alternatives/153251/replyone> |
| en-SG | <https://www.capterra.com.sg/alternatives/153251/replyone> |
| en-ZA | <https://www.capterra.co.za/alternatives/153251/replyone> |

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