---
description: Get detailed information about XM for Customer Experience and how it can help you meet your business needs. Learn more about XM for Customer Experience price, benefits, and disadvantages for businesses in Singapore.
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title: XM for Customer Experience Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/30906/customer-engagement/software) > [XM for Customer Experience](/software/152924/customer-frontlines) > [XM for Customer Experience Alternatives](https://www.capterra.com.sg/alternatives/152924/customer-frontlines)

# Alternatives to XM for Customer Experience

Canonical: https://www.capterra.com.sg/alternatives/152924/customer-frontlines

> Explore the top alternatives to XM for Customer Experience. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **SurveySparrow** — 4.4/5 (121 reviews) — Turn surveys into conversations with our chat-like surveys. Engage better with your customers \& employees.
   - [View profile](https://www.capterra.com.sg/software/168823/surveysparrow)
   - [Compare vs XM for Customer Experience](https://www.capterra.com.sg/compare/152924/168823/customer-frontlines/vs/surveysparrow)
2. **SurveyMonkey** — 4.6/5 (10427 reviews) — Survey management solution that helps businesses collect feedback, insights, and data to drive organizational growth.
   - [View profile](https://www.capterra.com.sg/software/32728/surveymonkey)
   - [Compare vs XM for Customer Experience](https://www.capterra.com.sg/compare/32728/152924/surveymonkey/vs/customer-frontlines)
3. **Jotform** — 4.7/5 (2794 reviews) — Ideal for businesses of all sizes, it is a form building tool that helps users create survey forms while also reviewing submissions.
   - [View profile](https://www.capterra.com.sg/software/158456/jotform-4-0)
   - [Compare vs XM for Customer Experience](https://www.capterra.com.sg/compare/152924/158456/customer-frontlines/vs/jotform-4-0)
4. **Connecteam** — 4.6/5 (5058 reviews) — Connecteam is one app for all your business management needs, like team scheduling, time tracking, task management, and communication.
   - [View profile](https://www.capterra.com.sg/software/153140/connecteam)
   - [Compare vs XM for Customer Experience](https://www.capterra.com.sg/compare/152924/153140/customer-frontlines/vs/connecteam)
5. **Typeform** — 4.7/5 (945 reviews) — Create beautiful, conversational forms with logic, branding, and AI. Built to boost completion rates and collect better data.
   - [View profile](https://www.capterra.com.sg/software/137289/typeform)
   - [Compare vs XM for Customer Experience](https://www.capterra.com.sg/compare/137289/152924/typeform/vs/customer-frontlines)
6. **Mailchimp** — 4.5/5 (17572 reviews) — Mailchimp: the \#1 email marketing platform with 11M+ users worldwide, offering AI-powered insights \& content creation tools.
   - [View profile](https://www.capterra.com.sg/software/110228/mailchimp)
   - [Compare vs XM for Customer Experience](https://www.capterra.com.sg/compare/110228/152924/mailchimp/vs/customer-frontlines)
7. **Survicate** — 4.6/5 (99 reviews) — Survicate is a feedback tool for businesses to survey channels, automate workflows, and gather customer insights from diverse sources.
   - [View profile](https://www.capterra.com.sg/software/132914/survicate)
   - [Compare vs XM for Customer Experience](https://www.capterra.com.sg/compare/132914/152924/survicate/vs/customer-frontlines)
8. **SurveyLegend** — 4.6/5 (963 reviews) — SurveyLegend is a survey, form, and poll software that enables users to create engaging, customizable surveys with ease.
   - [View profile](https://www.capterra.com.sg/software/156752/surveylegend)
   - [Compare vs XM for Customer Experience](https://www.capterra.com.sg/compare/152924/156752/customer-frontlines/vs/surveylegend)
9. **CXone Mpower** — 4.2/5 (581 reviews) — Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
   - [View profile](https://www.capterra.com.sg/software/134775/incontact-call-center-software)
   - [Compare vs XM for Customer Experience](https://www.capterra.com.sg/compare/134775/152924/incontact-call-center-software/vs/customer-frontlines)
10. **InputKit** — 4.9/5 (37 reviews) — Customer Experience, Employee Experience, Patient Experience \& E-Reputation solution to help small \& medium businesses to grow.
    - [View profile](https://www.capterra.com.sg/software/174672/inputkit)
    - [Compare vs XM for Customer Experience](https://www.capterra.com.sg/compare/152924/174672/customer-frontlines/vs/inputkit)
11. **Sogolytics** — 4.7/5 (730 reviews) — The leading experience management platform for organizations of all sizes that seamlessly automates data collection and analysis.
    - [View profile](https://www.capterra.com.sg/software/127957/sogosurvey)
    - [Compare vs XM for Customer Experience](https://www.capterra.com.sg/compare/127957/152924/sogosurvey/vs/customer-frontlines)
12. **LiveAgent** — 4.7/5 (1753 reviews) — Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial.
    - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
    - [Compare vs XM for Customer Experience](https://www.capterra.com.sg/compare/102188/152924/liveagent/vs/customer-frontlines)
13. **Birdeye** — 4.7/5 (702 reviews) — Customer experience solution that helps businesses manage reviews, lead capturing, communication, and appointment booking.
    - [View profile](https://www.capterra.com.sg/software/152997/birdeye)
    - [Compare vs XM for Customer Experience](https://www.capterra.com.sg/compare/152924/152997/customer-frontlines/vs/birdeye)
14. **Quantum Workplace** — 4.6/5 (152 reviews) — Quantum Workplace is the all-in-one HR platform that helps you build better managers, identify top talent, and keep your best people.
    - [View profile](https://www.capterra.com.sg/software/150237/recognition)
    - [Compare vs XM for Customer Experience](https://www.capterra.com.sg/compare/150237/152924/recognition/vs/customer-frontlines)
15. **Zoho Survey** — 4.6/5 (450 reviews) — Zoho Survey helps create surveys, gather feedback, conduct research, and gain insights to improve business decisions.
    - [View profile](https://www.capterra.com.sg/software/131426/zoho-survey)
    - [Compare vs XM for Customer Experience](https://www.capterra.com.sg/compare/131426/152924/zoho-survey/vs/customer-frontlines)

## Related Categories

- [Customer Engagement Software](https://www.capterra.com.sg/directory/30906/customer-engagement/software)
- [Customer Experience Software](https://www.capterra.com.sg/directory/30671/customer-experience/software)
- [Customer Satisfaction Software](https://www.capterra.com.sg/directory/30541/customer-satisfaction/software)
- [Survey Software](https://www.capterra.com.sg/directory/30092/survey/software)
- [Feedback and Reviews Management Software](https://www.capterra.com.sg/directory/31024/review-management/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/152924/customer-frontlines)
- [View Product Profile](https://www.capterra.com.sg/software/152924/customer-frontlines)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/152924/customer-frontlines> |
| de-AT | <https://www.capterra.at/alternatives/152924/customer-frontlines> |
| de-CH | <https://www.capterra.ch/alternatives/152924/customer-frontlines> |
| en | <https://www.capterra.com/p/152924/Customer-Frontlines/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/152924/customer-frontlines> |
| en-AU | <https://www.capterra.com.au/alternatives/152924/customer-frontlines> |
| en-CA | <https://www.capterra.ca/alternatives/152924/customer-frontlines> |
| en-GB | <https://www.capterra.co.uk/alternatives/152924/customer-frontlines> |
| en-IE | <https://www.capterra.ie/alternatives/152924/customer-frontlines> |
| en-IL | <https://www.capterra.co.il/alternatives/152924/customer-frontlines> |
| en-IN | <https://www.capterra.in/alternatives/152924/customer-frontlines> |
| en-NZ | <https://www.capterra.co.nz/alternatives/152924/customer-frontlines> |
| en-SG | <https://www.capterra.com.sg/alternatives/152924/customer-frontlines> |
| en-ZA | <https://www.capterra.co.za/alternatives/152924/customer-frontlines> |
| es | <https://www.capterra.es/alternatives/152924/customer-frontlines> |
| es-AR | <https://www.capterra.com.ar/alternatives/152924/customer-frontlines> |
| es-CL | <https://www.capterra.cl/alternatives/152924/customer-frontlines> |
| es-CO | <https://www.capterra.co/alternatives/152924/customer-frontlines> |
| es-CR | <https://www.capterra.co.cr/alternatives/152924/customer-frontlines> |
| es-DO | <https://www.capterra.do/alternatives/152924/customer-frontlines> |
| es-EC | <https://www.capterra.ec/alternatives/152924/customer-frontlines> |
| es-MX | <https://www.capterra.mx/alternatives/152924/customer-frontlines> |
| es-PA | <https://www.capterra.com.pa/alternatives/152924/customer-frontlines> |
| es-PE | <https://www.capterra.pe/alternatives/152924/customer-frontlines> |
| fr | <https://www.capterra.fr/alternatives/152924/customer-frontlines> |
| fr-BE | <https://fr.capterra.be/alternatives/152924/customer-frontlines> |
| fr-CA | <https://fr.capterra.ca/alternatives/152924/customer-frontlines> |
| fr-LU | <https://www.capterra.lu/alternatives/152924/customer-frontlines> |
| it | <https://www.capterra.it/alternatives/152924/customer-frontlines> |
| ja | <https://www.capterra.jp/alternatives/152924/customer-frontlines> |
| ko | <https://www.capterra.co.kr/alternatives/152924/customer-frontlines> |
| nb | <https://www.capterra.no/alternatives/152924/customer-frontlines> |
| nl | <https://www.capterra.nl/alternatives/152924/customer-frontlines> |
| nl-BE | <https://www.capterra.be/alternatives/152924/customer-frontlines> |
| pt | <https://www.capterra.com.br/alternatives/152924/customer-frontlines> |
| pt-PT | <https://www.capterra.pt/alternatives/152924/customer-frontlines> |
| sv | <https://www.capterra.se/alternatives/152924/customer-frontlines> |

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