---
description: Get detailed information about XM for Customer Experience and how it can help you meet your business needs. Learn more about XM for Customer Experience price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: XM for Customer Experience Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/30906/customer-engagement/software) > [XM for Customer Experience](/software/152924/customer-frontlines) > [XM for Customer Experience Alternatives](https://www.capterra.com.sg/alternatives/152924/customer-frontlines)

# Alternatives to XM for Customer Experience

Canonical: https://www.capterra.com.sg/alternatives/152924/customer-frontlines

> Explore the top alternatives to XM for Customer Experience. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **SurveyMonkey** — 4.6/5 (10455 reviews) — Survey management solution that helps businesses collect feedback, insights, and data to drive organizational growth.
   - [View profile](https://www.capterra.com.sg/software/32728/surveymonkey)
   - [Compare vs XM for Customer Experience](https://www.capterra.com.sg/compare/32728/152924/surveymonkey/vs/customer-frontlines)
2. **Jotform** — 4.7/5 (2886 reviews) — Ideal for businesses of all sizes, it is a form building tool that helps users create survey forms while also reviewing submissions.
   - [View profile](https://www.capterra.com.sg/software/158456/jotform-4-0)
   - [Compare vs XM for Customer Experience](https://www.capterra.com.sg/compare/152924/158456/customer-frontlines/vs/jotform-4-0)
3. **Connecteam** — 4.6/5 (5204 reviews) — Connecteam is one app for all your business management needs, like team scheduling, time tracking, task management, and communication.
   - [View profile](https://www.capterra.com.sg/software/153140/connecteam)
   - [Compare vs XM for Customer Experience](https://www.capterra.com.sg/compare/152924/153140/customer-frontlines/vs/connecteam)
4. **Typeform** — 4.7/5 (966 reviews) — Understand how customers feel with surveys, real-time insights, and AI that surfaces trends and next steps.
   - [View profile](https://www.capterra.com.sg/software/137289/typeform)
   - [Compare vs XM for Customer Experience](https://www.capterra.com.sg/compare/137289/152924/typeform/vs/customer-frontlines)
5. **SurveySparrow** — 4.4/5 (121 reviews) — SurveySparrow boosts engagement by turning feedback into strategies, enhancing loyalty, driving growth, and creating new opportunities.
   - [View profile](https://www.capterra.com.sg/software/168823/surveysparrow)
   - [Compare vs XM for Customer Experience](https://www.capterra.com.sg/compare/152924/168823/customer-frontlines/vs/surveysparrow)
6. **Mailchimp** — 4.5/5 (17603 reviews) — Mailchimp: the \#1 email marketing platform with 11M+ users worldwide, offering AI-powered insights \& content creation tools.
   - [View profile](https://www.capterra.com.sg/software/110228/mailchimp)
   - [Compare vs XM for Customer Experience](https://www.capterra.com.sg/compare/110228/152924/mailchimp/vs/customer-frontlines)
7. **Survicate** — 4.6/5 (99 reviews) — Collect, analyze, and act on customer feedback across channels with Survicate. Use AI, 40+ native integrations, translations, and more.
   - [View profile](https://www.capterra.com.sg/software/132914/survicate)
   - [Compare vs XM for Customer Experience](https://www.capterra.com.sg/compare/132914/152924/survicate/vs/customer-frontlines)
8. **SurveyLegend** — 4.6/5 (964 reviews) — SurveyLegend is a survey, form, and poll software that enables users to create engaging, customizable surveys with ease.
   - [View profile](https://www.capterra.com.sg/software/156752/surveylegend)
   - [Compare vs XM for Customer Experience](https://www.capterra.com.sg/compare/152924/156752/customer-frontlines/vs/surveylegend)
9. **NiCE CXone** — 4.2/5 (581 reviews) — Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
   - [View profile](https://www.capterra.com.sg/software/134775/incontact-call-center-software)
   - [Compare vs XM for Customer Experience](https://www.capterra.com.sg/compare/134775/152924/incontact-call-center-software/vs/customer-frontlines)
10. **InputKit** — 4.9/5 (38 reviews) — Optimize your customer experience with authentic feedback, customer satisfaction surveys and concrete performance indicators.
    - [View profile](https://www.capterra.com.sg/software/174672/inputkit)
    - [Compare vs XM for Customer Experience](https://www.capterra.com.sg/compare/152924/174672/customer-frontlines/vs/inputkit)
11. **Sogolytics** — 4.7/5 (730 reviews) — SogoCX helps you listen, analyze, and act on feedback in real time to boost customer engagement, loyalty, and growth.
    - [View profile](https://www.capterra.com.sg/software/127957/sogosurvey)
    - [Compare vs XM for Customer Experience](https://www.capterra.com.sg/compare/127957/152924/sogosurvey/vs/customer-frontlines)
12. **LiveAgent** — 4.7/5 (1782 reviews) — Start for Free with LiveAgent and provide excellent customer service with the ultimate help desk solution for companies of all sizes.
    - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
    - [Compare vs XM for Customer Experience](https://www.capterra.com.sg/compare/102188/152924/liveagent/vs/customer-frontlines)
13. **Quantum Workplace** — 4.6/5 (154 reviews) — Quantum Workplace is the all-in-one HR platform that helps you build better managers, identify top talent, and keep your best people.
    - [View profile](https://www.capterra.com.sg/software/150237/recognition)
    - [Compare vs XM for Customer Experience](https://www.capterra.com.sg/compare/150237/152924/recognition/vs/customer-frontlines)
14. **Birdeye** — 4.7/5 (704 reviews) — Interact with customers through webchat, live chat, chatbot, and text messaging, all in one platform.
    - [View profile](https://www.capterra.com.sg/software/152997/birdeye)
    - [Compare vs XM for Customer Experience](https://www.capterra.com.sg/compare/152924/152997/customer-frontlines/vs/birdeye)
15. **Zoho Survey** — 4.6/5 (451 reviews) — Zoho Survey helps create surveys, gather feedback, conduct research, and gain insights to improve business decisions.
    - [View profile](https://www.capterra.com.sg/software/131426/zoho-survey)
    - [Compare vs XM for Customer Experience](https://www.capterra.com.sg/compare/131426/152924/zoho-survey/vs/customer-frontlines)

## Related Categories

- [Customer Engagement Software](https://www.capterra.com.sg/directory/30906/customer-engagement/software)
- [Customer Experience Software](https://www.capterra.com.sg/directory/30671/customer-experience/software)
- [Customer Satisfaction Software](https://www.capterra.com.sg/directory/30541/customer-satisfaction/software)
- [Survey Software](https://www.capterra.com.sg/directory/30092/survey/software)
- [Feedback and Reviews Management Software](https://www.capterra.com.sg/directory/31024/review-management/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/152924/customer-frontlines)
- [View Product Profile](https://www.capterra.com.sg/software/152924/customer-frontlines)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/152924/customer-frontlines> |
| de-AT | <https://www.capterra.at/alternatives/152924/customer-frontlines> |
| de-CH | <https://www.capterra.ch/alternatives/152924/customer-frontlines> |
| en | <https://www.capterra.com/p/152924/Customer-Frontlines/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/152924/customer-frontlines> |
| en-AU | <https://www.capterra.com.au/alternatives/152924/customer-frontlines> |
| en-CA | <https://www.capterra.ca/alternatives/152924/customer-frontlines> |
| en-GB | <https://www.capterra.co.uk/alternatives/152924/customer-frontlines> |
| en-IE | <https://www.capterra.ie/alternatives/152924/customer-frontlines> |
| en-IL | <https://www.capterra.co.il/alternatives/152924/customer-frontlines> |
| en-IN | <https://www.capterra.in/alternatives/152924/customer-frontlines> |
| en-NZ | <https://www.capterra.co.nz/alternatives/152924/customer-frontlines> |
| en-SG | <https://www.capterra.com.sg/alternatives/152924/customer-frontlines> |
| en-ZA | <https://www.capterra.co.za/alternatives/152924/customer-frontlines> |
| es | <https://www.capterra.es/alternatives/152924/customer-frontlines> |
| es-AR | <https://www.capterra.com.ar/alternatives/152924/customer-frontlines> |
| es-CL | <https://www.capterra.cl/alternatives/152924/customer-frontlines> |
| es-CO | <https://www.capterra.co/alternatives/152924/customer-frontlines> |
| es-CR | <https://www.capterra.co.cr/alternatives/152924/customer-frontlines> |
| es-DO | <https://www.capterra.do/alternatives/152924/customer-frontlines> |
| es-EC | <https://www.capterra.ec/alternatives/152924/customer-frontlines> |
| es-MX | <https://www.capterra.mx/alternatives/152924/customer-frontlines> |
| es-PA | <https://www.capterra.com.pa/alternatives/152924/customer-frontlines> |
| es-PE | <https://www.capterra.pe/alternatives/152924/customer-frontlines> |
| fr | <https://www.capterra.fr/alternatives/152924/customer-frontlines> |
| fr-BE | <https://fr.capterra.be/alternatives/152924/customer-frontlines> |
| fr-CA | <https://fr.capterra.ca/alternatives/152924/customer-frontlines> |
| fr-LU | <https://www.capterra.lu/alternatives/152924/customer-frontlines> |
| it | <https://www.capterra.it/alternatives/152924/customer-frontlines> |
| ja | <https://www.capterra.jp/alternatives/152924/customer-frontlines> |
| ko | <https://www.capterra.co.kr/alternatives/152924/customer-frontlines> |
| nb | <https://www.capterra.no/alternatives/152924/customer-frontlines> |
| nl | <https://www.capterra.nl/alternatives/152924/customer-frontlines> |
| nl-BE | <https://www.capterra.be/alternatives/152924/customer-frontlines> |
| pt | <https://www.capterra.com.br/alternatives/152924/customer-frontlines> |
| pt-PT | <https://www.capterra.pt/alternatives/152924/customer-frontlines> |
| sv | <https://www.capterra.se/alternatives/152924/customer-frontlines> |

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