---
description: Get detailed information about QueueMetrics and how it can help you meet your business needs. Learn more about QueueMetrics price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: QueueMetrics Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [QueueMetrics](/software/151411/queuemetrics) > [QueueMetrics Alternatives](https://www.capterra.com.sg/alternatives/151411/queuemetrics)

# Alternatives to QueueMetrics

Canonical: https://www.capterra.com.sg/alternatives/151411/queuemetrics

> Explore the top alternatives to QueueMetrics. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **HoduCC** — 4.6/5 (95 reviews) — Predictive Dialer Software for inbound and outbound calls management. Key Features: Predictive Dialer, Auto Dialer, ACD, \& many more.
   - [View profile](https://www.capterra.com.sg/software/156136/hoducc)
   - [Compare vs QueueMetrics](https://www.capterra.com.sg/compare/151411/156136/queuemetrics/vs/hoducc)
2. **3CX** — 4.4/5 (465 reviews) — 3CX is an all in one call center solution for calls \& chats. Includes advanced call queues, reporting, recording, and CRM integration
   - [View profile](https://www.capterra.com.sg/software/158704/3cx)
   - [Compare vs QueueMetrics](https://www.capterra.com.sg/compare/151411/158704/queuemetrics/vs/3cx)
3. **DialedIn CCaaS** — 4.8/5 (324 reviews) — DialedIn call center software automates and optimizes operations with seamless integration and flexible pricing for every business.
   - [View profile](https://www.capterra.com.sg/software/29589/callcenternow)
   - [Compare vs QueueMetrics](https://www.capterra.com.sg/compare/29589/151411/callcenternow/vs/queuemetrics)
4. **CTM** — 4.7/5 (158 reviews) — A full-suite of call center tools \& reporting to coordinate your communications across marketing, sales, \& customer service teams.
   - [View profile](https://www.capterra.com.sg/software/152004/call-tracking-software)
   - [Compare vs QueueMetrics](https://www.capterra.com.sg/compare/151411/152004/queuemetrics/vs/call-tracking-software)
5. **Genesys Cloud CX** — 4.3/5 (263 reviews) — Genesys Cloud makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement.
   - [View profile](https://www.capterra.com.sg/software/21409/genesys-cloud)
   - [Compare vs QueueMetrics](https://www.capterra.com.sg/compare/21409/151411/genesys-cloud/vs/queuemetrics)
6. **Readymode** — 4.6/5 (142 reviews) — Readymode is a cloud-based, customer engagement platform that helps you dial smarter, connect faster and increase your connect rates.
   - [View profile](https://www.capterra.com.sg/software/136728/Readymode)
   - [Compare vs QueueMetrics](https://www.capterra.com.sg/compare/136728/151411/Readymode/vs/queuemetrics)
7. **Convoso** — 4.5/5 (387 reviews) — Get more calls answered with Convoso Ignite™ for 20+ seat teams—AI-powered dialing with real-time DID scoring. Book a demo today.
   - [View profile](https://www.capterra.com.sg/software/76768/cloud-predictive-dialer)
   - [Compare vs QueueMetrics](https://www.capterra.com.sg/compare/76768/151411/cloud-predictive-dialer/vs/queuemetrics)
8. **CallHub** — 4.4/5 (249 reviews) — Cloud call center with dialers, AI sentiment analysis, inbound calling, spam shield, and branching scripts.
   - [View profile](https://www.capterra.com.sg/software/149279/callhub)
   - [Compare vs QueueMetrics](https://www.capterra.com.sg/compare/149279/151411/callhub/vs/queuemetrics)
9. **RingCX** — 4.2/5 (255 reviews) — RingCX is an AI-powered contact center: simple to use and easy to deploy.
   - [View profile](https://www.capterra.com.sg/software/154951/ringcentral-contact-center)
   - [Compare vs QueueMetrics](https://www.capterra.com.sg/compare/151411/154951/queuemetrics/vs/ringcentral-contact-center)
10. **CallTools** — 4.8/5 (156 reviews) — Unlimited Minutes on Predictive , Power, and Preview Dialer with Built-In Web Phone, CRM, and Dedicated In-House Support Team.
    - [View profile](https://www.capterra.com.sg/software/149510/call-center-software)
    - [Compare vs QueueMetrics](https://www.capterra.com.sg/compare/149510/151411/call-center-software/vs/queuemetrics)
11. **Ringover** — 4.7/5 (871 reviews) — Transform your customer experience with a simple communication solution that works effortlessly with your leading business tools.
    - [View profile](https://www.capterra.com.sg/software/169627/ringover)
    - [Compare vs QueueMetrics](https://www.capterra.com.sg/compare/151411/169627/queuemetrics/vs/ringover)
12. **CallHippo** — 4.4/5 (681 reviews) — Cloud-based virtual phone system helps businesses of all sizes streamline communication, unify customer conversations, and more.
    - [View profile](https://www.capterra.com.sg/software/159578/callhippo)
    - [Compare vs QueueMetrics](https://www.capterra.com.sg/compare/151411/159578/queuemetrics/vs/callhippo)
13. **VICIdial** — 4.7/5 (265 reviews) — Open source call center software w/ outbound predictive dialer. Also handles inbound \& manual calls as well as email and web chat.
    - [View profile](https://www.capterra.com.sg/software/135842/vicidial)
    - [Compare vs QueueMetrics](https://www.capterra.com.sg/compare/135842/151411/vicidial/vs/queuemetrics)
14. **TCN** — 4.5/5 (57 reviews) — Welcome to the TCN contact center software hub, where you’ll find scalable and customizable cloud-based call center software solutions
    - [View profile](https://www.capterra.com.sg/software/84252/tcn)
    - [Compare vs QueueMetrics](https://www.capterra.com.sg/compare/84252/151411/tcn/vs/queuemetrics)
15. **Voiso** — 4.7/5 (30 reviews) — A simply powerful AI-driven contact center software. Every interaction, a human connection.
    - [View profile](https://www.capterra.com.sg/software/203121/voiso)
    - [Compare vs QueueMetrics](https://www.capterra.com.sg/compare/151411/203121/queuemetrics/vs/voiso)

## Related Categories

- [Call Centre Software](https://www.capterra.com.sg/directory/30007/call-center/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/151411/queuemetrics)
- [View Product Profile](https://www.capterra.com.sg/software/151411/queuemetrics)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/151411/queuemetrics> |
| de-AT | <https://www.capterra.at/alternatives/151411/queuemetrics> |
| de-CH | <https://www.capterra.ch/alternatives/151411/queuemetrics> |
| en | <https://www.capterra.com/p/151411/QueueMetrics/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/151411/queuemetrics> |
| en-AU | <https://www.capterra.com.au/alternatives/151411/queuemetrics> |
| en-CA | <https://www.capterra.ca/alternatives/151411/queuemetrics> |
| en-GB | <https://www.capterra.co.uk/alternatives/151411/queuemetrics> |
| en-IE | <https://www.capterra.ie/alternatives/151411/queuemetrics> |
| en-IL | <https://www.capterra.co.il/alternatives/151411/queuemetrics> |
| en-IN | <https://www.capterra.in/alternatives/151411/queuemetrics> |
| en-NZ | <https://www.capterra.co.nz/alternatives/151411/queuemetrics> |
| en-SG | <https://www.capterra.com.sg/alternatives/151411/queuemetrics> |
| en-ZA | <https://www.capterra.co.za/alternatives/151411/queuemetrics> |
| es | <https://www.capterra.es/alternatives/151411/queuemetrics> |
| es-AR | <https://www.capterra.com.ar/alternatives/151411/queuemetrics> |
| es-CL | <https://www.capterra.cl/alternatives/151411/queuemetrics> |
| es-CO | <https://www.capterra.co/alternatives/151411/queuemetrics> |
| es-CR | <https://www.capterra.co.cr/alternatives/151411/queuemetrics> |
| es-DO | <https://www.capterra.do/alternatives/151411/queuemetrics> |
| es-EC | <https://www.capterra.ec/alternatives/151411/queuemetrics> |
| es-MX | <https://www.capterra.mx/alternatives/151411/queuemetrics> |
| es-PA | <https://www.capterra.com.pa/alternatives/151411/queuemetrics> |
| es-PE | <https://www.capterra.pe/alternatives/151411/queuemetrics> |
| fr | <https://www.capterra.fr/alternatives/151411/queuemetrics> |
| fr-BE | <https://fr.capterra.be/alternatives/151411/queuemetrics> |
| fr-CA | <https://fr.capterra.ca/alternatives/151411/queuemetrics> |
| fr-LU | <https://www.capterra.lu/alternatives/151411/queuemetrics> |
| it | <https://www.capterra.it/alternatives/151411/queuemetrics> |
| nl | <https://www.capterra.nl/alternatives/151411/queuemetrics> |
| nl-BE | <https://www.capterra.be/alternatives/151411/queuemetrics> |
| pt | <https://www.capterra.com.br/alternatives/151411/queuemetrics> |
| pt-PT | <https://www.capterra.pt/alternatives/151411/queuemetrics> |

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