---
description: Get detailed information about HelpdeskEddy and how it can help you meet your business needs. Learn more about HelpdeskEddy price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: HelpdeskEddy Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [HelpdeskEddy](/software/150507/helpdeskeddy) > [HelpdeskEddy Alternatives](https://www.capterra.com.sg/alternatives/150507/helpdeskeddy)

# Alternatives to HelpdeskEddy

Canonical: https://www.capterra.com.sg/alternatives/150507/helpdeskeddy

> Explore the top alternatives to HelpdeskEddy. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **JIRA Service Management** — 4.5/5 (770 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
   - [View profile](https://www.capterra.com.sg/software/138769/jira-service-management)
   - [Compare vs HelpdeskEddy](https://www.capterra.com.sg/compare/138769/150507/jira-service-management/vs/helpdeskeddy)
2. **ManageEngine ServiceDesk Plus** — 4.4/5 (231 reviews) — Empower IT help desks to maximize productivity and deliver exceptional employee experiences with ServiceDesk Plus.
   - [View profile](https://www.capterra.com.sg/software/179501/manageengine-service-desk-plus)
   - [Compare vs HelpdeskEddy](https://www.capterra.com.sg/compare/150507/179501/helpdeskeddy/vs/manageengine-service-desk-plus)
3. **Zoho Desk** — 4.5/5 (2212 reviews) — Put customer service at the heart of your company. Make customers happier, agents more empowered, and your business healthier.
   - [View profile](https://www.capterra.com.sg/software/169505/zoho-desk)
   - [Compare vs HelpdeskEddy](https://www.capterra.com.sg/compare/150507/169505/helpdeskeddy/vs/zoho-desk)
4. **LiveAgent** — 4.7/5 (1782 reviews) — Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs HelpdeskEddy](https://www.capterra.com.sg/compare/102188/150507/liveagent/vs/helpdeskeddy)
5. **Salesforce Service Cloud** — 4.5/5 (824 reviews) — The worlds \#1 customer service platform, empowers every service employee with the innovative tools, and unified data.
   - [View profile](https://www.capterra.com.sg/software/136189/salesforce)
   - [Compare vs HelpdeskEddy](https://www.capterra.com.sg/compare/136189/150507/salesforce/vs/helpdeskeddy)
6. **SysAid** — 4.5/5 (519 reviews) — SysAid is a robust IT Service Management (ITSM) platform powered by Agentic AI, automating the repetitive, time-consuming work.
   - [View profile](https://www.capterra.com.sg/software/107225/sysaid)
   - [Compare vs HelpdeskEddy](https://www.capterra.com.sg/compare/107225/150507/sysaid/vs/helpdeskeddy)
7. **LiveChat** — 4.6/5 (1723 reviews) — AI-based solution that helps businesses automate support, boosts sales, and enhances satisfaction across multiple channels.
   - [View profile](https://www.capterra.com.sg/software/62194/livechat)
   - [Compare vs HelpdeskEddy](https://www.capterra.com.sg/compare/62194/150507/livechat/vs/helpdeskeddy)
8. **TeamSupport** — 4.5/5 (848 reviews) — Support ticketing and live chat solution designed to give B2B SaaS businesses a holistic view of their customer relationships.
   - [View profile](https://www.capterra.com.sg/software/87908/teamsupport)
   - [Compare vs HelpdeskEddy](https://www.capterra.com.sg/compare/87908/150507/teamsupport/vs/helpdeskeddy)
9. **Agiloft** — 4.8/5 (38 reviews) — Cloud-based tool that helps streamline contract lifecycle management via obligation tracking, pre-made templates, workflows, and more.
   - [View profile](https://www.capterra.com.sg/software/101273/agiloft)
   - [Compare vs HelpdeskEddy](https://www.capterra.com.sg/compare/101273/150507/agiloft/vs/helpdeskeddy)
10. **InvGate Service Management** — 4.6/5 (108 reviews) — InvGate Service Desk is a modern help desk built for IT support centers of all sizes.
    - [View profile](https://www.capterra.com.sg/software/133392/service-desk)
    - [Compare vs HelpdeskEddy](https://www.capterra.com.sg/compare/133392/150507/service-desk/vs/helpdeskeddy)
11. **HappyFox Help Desk** — 4.6/5 (92 reviews) — A help desk ticketing software that helps you to remove clutter and manage your customer support queries easily from multiple channels.
    - [View profile](https://www.capterra.com.sg/software/83211/happyfox)
    - [Compare vs HelpdeskEddy](https://www.capterra.com.sg/compare/83211/150507/happyfox/vs/helpdeskeddy)
12. **Supportbench** — 4.9/5 (116 reviews) — Supportbench: Lower costs, accelerate resolutions, and empower agents with AI-driven customer support.
    - [View profile](https://www.capterra.com.sg/software/155934/supportbench)
    - [Compare vs HelpdeskEddy](https://www.capterra.com.sg/compare/150507/155934/helpdeskeddy/vs/supportbench)
13. **Zendesk Suite** — 4.4/5 (4079 reviews) — Speed up resolution times and automate workflows with an AI-powered help desk software built for customer support, IT, and HR teams.
    - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
    - [Compare vs HelpdeskEddy](https://www.capterra.com.sg/compare/150507/164283/helpdeskeddy/vs/zendesk)
14. **Bitrix24** — 4.2/5 (990 reviews) — Bitrix24 \#1 free helpdesk and contact center software that comes with CRM. Used by 15 million companies in cloud and on-premise.
    - [View profile](https://www.capterra.com.sg/software/113540/bitrix24)
    - [Compare vs HelpdeskEddy](https://www.capterra.com.sg/compare/113540/150507/bitrix24/vs/helpdeskeddy)
15. **Tidio** — 4.7/5 (590 reviews) — Tidio is a help desk software suite with live chat, help desk, chatbot, and AI agent options designed to streamline customer support.
    - [View profile](https://www.capterra.com.sg/software/144040/tidio-chat)
    - [Compare vs HelpdeskEddy](https://www.capterra.com.sg/compare/144040/150507/tidio-chat/vs/helpdeskeddy)

## Related Categories

- [Help Desk Software](https://www.capterra.com.sg/directory/30008/help-desk/software)
- [Knowledge Base Software](https://www.capterra.com.sg/directory/32454/knowledge-base/software)
- [IT Ticketing Software](https://www.capterra.com.sg/directory/32623/it-ticketing-systems-software/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/150507/helpdeskeddy)
- [View Product Profile](https://www.capterra.com.sg/software/150507/helpdeskeddy)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/150507/HelpdeskEddy/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/150507/helpdeskeddy> |
| en-AU | <https://www.capterra.com.au/alternatives/150507/helpdeskeddy> |
| en-CA | <https://www.capterra.ca/alternatives/150507/helpdeskeddy> |
| en-GB | <https://www.capterra.co.uk/alternatives/150507/helpdeskeddy> |
| en-IE | <https://www.capterra.ie/alternatives/150507/helpdeskeddy> |
| en-IL | <https://www.capterra.co.il/alternatives/150507/helpdeskeddy> |
| en-IN | <https://www.capterra.in/alternatives/150507/helpdeskeddy> |
| en-NZ | <https://www.capterra.co.nz/alternatives/150507/helpdeskeddy> |
| en-SG | <https://www.capterra.com.sg/alternatives/150507/helpdeskeddy> |
| en-ZA | <https://www.capterra.co.za/alternatives/150507/helpdeskeddy> |

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