---
description: Get detailed information about EvaluAgent and how it can help you meet your business needs. Learn more about EvaluAgent price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: EvaluAgent Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Workforce Management Software](/directory/30210/workforce-management/software) > [EvaluAgent](/software/148526/evaluagent) > [EvaluAgent Alternatives](https://www.capterra.com.sg/alternatives/148526/evaluagent)

# Alternatives to EvaluAgent

Canonical: https://www.capterra.com.sg/alternatives/148526/evaluagent

> Explore the top alternatives to EvaluAgent. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **NiCE CXone** — 4.2/5 (582 reviews) — AI-powered workforce management software that uses machine learning to generate schedules with dynamic schedule adjustments.
   - [View profile](https://www.capterra.com.sg/software/134775/incontact-call-center-software)
   - [Compare vs EvaluAgent](https://www.capterra.com.sg/compare/134775/148526/incontact-call-center-software/vs/evaluagent)
2. **XM for Customer Experience** — 4.6/5 (255 reviews) — Improve every key moment along the customer journey with the world's most advanced, AI-driven customer experience platform.
   - [View profile](https://www.capterra.com.sg/software/152924/customer-frontlines)
   - [Compare vs EvaluAgent](https://www.capterra.com.sg/compare/148526/152924/evaluagent/vs/customer-frontlines)
3. **CallMiner Eureka** — 4.6/5 (5 reviews) — CallMiner is the leader in conversation intelligence to improve CX, capturing, analyzing and uncovering insights on interactions.
   - [View profile](https://www.capterra.com.sg/software/130323/eureka)
   - [Compare vs EvaluAgent](https://www.capterra.com.sg/compare/130323/148526/eureka/vs/evaluagent)
4. **Playvox** — 4.8/5 (109 reviews) — Playvox's AI-driven WFM simplifies staffing, empowers employees, and supports omnichannel contact centers, boosting efficiency.
   - [View profile](https://www.capterra.com.sg/software/164542/playvox)
   - [Compare vs EvaluAgent](https://www.capterra.com.sg/compare/148526/164542/evaluagent/vs/playvox)
5. **Calabrio ONE** — 4.5/5 (263 reviews) — Calabrio ONE is now Verint CX Automation–expanded AI, deeper integrations, and the same focus on agent experience \& customer outcomes.
   - [View profile](https://www.capterra.com.sg/software/110588/calabrio-one-suite)
   - [Compare vs EvaluAgent](https://www.capterra.com.sg/compare/110588/148526/calabrio-one-suite/vs/evaluagent)
6. **Genesys Cloud CX** — 4.3/5 (269 reviews) — Cloud-based contact center platform that manages voice, chat, email, SMS, and social media interactions with built-in workforce.
   - [View profile](https://www.capterra.com.sg/software/21409/genesys-cloud)
   - [Compare vs EvaluAgent](https://www.capterra.com.sg/compare/21409/148526/genesys-cloud/vs/evaluagent)
7. **Gryphon** — 4.7/5 (9 reviews) — Cloud-based contact governance platform that screens outbound contacts for compliance, monitors calls in real time, and manages.
   - [View profile](https://www.capterra.com.sg/software/146599/sales-intelligence)
   - [Compare vs EvaluAgent](https://www.capterra.com.sg/compare/146599/148526/sales-intelligence/vs/evaluagent)
8. **QEval** — 4.0/5 (20 reviews) — Etech QEval is a one-stop solution to meet customer satisfaction and ensures the top-notch quality of your contact center.
   - [View profile](https://www.capterra.com.sg/software/182454/qevalpro)
   - [Compare vs EvaluAgent](https://www.capterra.com.sg/compare/148526/182454/evaluagent/vs/qevalpro)
9. **OnviSource OmVista** — 4.6/5 (5 reviews) — OmVista is a powerful framework designed to overcome barriers to excellence by providing businesses with a holistic view of their data.
   - [View profile](https://www.capterra.com.sg/software/92454/OmVista)
   - [Compare vs EvaluAgent](https://www.capterra.com.sg/compare/92454/148526/OmVista/vs/evaluagent)
10. **LiveAgent** — 4.7/5 (1789 reviews) — Cloud-based customer service platform with live chat, AI chatbot, email ticketing, built-in call center, and social media support.
    - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
    - [Compare vs EvaluAgent](https://www.capterra.com.sg/compare/102188/148526/liveagent/vs/evaluagent)
11. **CloudTalk** — 4.4/5 (271 reviews) — CloudTalk is an AI-powered, cloud-based call center software for sales and customer service teams. Start your FREE 14-day trial today\!
    - [View profile](https://www.capterra.com.sg/software/182004/cloudtalk)
    - [Compare vs EvaluAgent](https://www.capterra.com.sg/compare/148526/182004/evaluagent/vs/cloudtalk)
12. **ScorebuddyCX** — 4.5/5 (43 reviews) — ScorebuddyCX is an AI-powered CX intelligence platform built by QA experts, trusted by more than 300 organisations in 25+ countries.
    - [View profile](https://www.capterra.com.sg/software/124360/scorebuddy)
    - [Compare vs EvaluAgent](https://www.capterra.com.sg/compare/124360/148526/scorebuddy/vs/evaluagent)
13. **Nextiva** — 4.6/5 (919 reviews) — Cloud-based platform for business phone, omnichannel contact center, and customer conversations via voice, video, chat, and email.
    - [View profile](https://www.capterra.com.sg/software/175788/nextiva)
    - [Compare vs EvaluAgent](https://www.capterra.com.sg/compare/148526/175788/evaluagent/vs/nextiva)
14. **JustCall** — 4.1/5 (225 reviews) — Cloud-based communication platform for sales and support teams with voice, SMS, WhatsApp, email, AI agents, dialers, and CRM.
    - [View profile](https://www.capterra.com.sg/software/157853/justcall)
    - [Compare vs EvaluAgent](https://www.capterra.com.sg/compare/148526/157853/evaluagent/vs/justcall)
15. **Talkdesk** — 4.5/5 (734 reviews) — Talkdesk orchestrates humans, AI workers, data, and governance across customer journeys to automate resolution.
    - [View profile](https://www.capterra.com.sg/software/132852/talkdesk)
    - [Compare vs EvaluAgent](https://www.capterra.com.sg/compare/132852/148526/talkdesk/vs/evaluagent)

## Related Categories

- [Workforce Management Software](https://www.capterra.com.sg/directory/30210/workforce-management/software)
- [Call Centre Software](https://www.capterra.com.sg/directory/30007/call-center/software)
- [Conversation Intelligence](https://www.capterra.com.sg/directory/34395/conversation-intelligence/software)
- [Quality Management Software](https://www.capterra.com.sg/directory/30099/quality-management/software)
- [Customer Satisfaction Software](https://www.capterra.com.sg/directory/30541/customer-satisfaction/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/148526/evaluagent)
- [View Product Profile](https://www.capterra.com.sg/software/148526/evaluagent)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/148526/evaluagent> |
| de-AT | <https://www.capterra.at/alternatives/148526/evaluagent> |
| de-CH | <https://www.capterra.ch/alternatives/148526/evaluagent> |
| en | <https://www.capterra.com/p/148526/EvaluAgent/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/148526/evaluagent> |
| en-AU | <https://www.capterra.com.au/alternatives/148526/evaluagent> |
| en-CA | <https://www.capterra.ca/alternatives/148526/evaluagent> |
| en-GB | <https://www.capterra.co.uk/alternatives/148526/evaluagent> |
| en-IE | <https://www.capterra.ie/alternatives/148526/evaluagent> |
| en-IL | <https://www.capterra.co.il/alternatives/148526/evaluagent> |
| en-IN | <https://www.capterra.in/alternatives/148526/evaluagent> |
| en-NZ | <https://www.capterra.co.nz/alternatives/148526/evaluagent> |
| en-SG | <https://www.capterra.com.sg/alternatives/148526/evaluagent> |
| en-ZA | <https://www.capterra.co.za/alternatives/148526/evaluagent> |
| fr | <https://www.capterra.fr/alternatives/148526/evaluagent> |
| fr-BE | <https://fr.capterra.be/alternatives/148526/evaluagent> |
| fr-CA | <https://fr.capterra.ca/alternatives/148526/evaluagent> |
| fr-LU | <https://www.capterra.lu/alternatives/148526/evaluagent> |
| pt | <https://www.capterra.com.br/alternatives/148526/evaluagent> |
| pt-PT | <https://www.capterra.pt/alternatives/148526/evaluagent> |

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