---
description: Get detailed information about DigitalCX and how it can help you meet your business needs. Learn more about DigitalCX price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: DigitalCX Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/30671/customer-experience/software) > [DigitalCX](/software/146306/digitalcx) > [DigitalCX Alternatives](https://www.capterra.com.sg/alternatives/146306/digitalcx)

# Alternatives to DigitalCX

Canonical: https://www.capterra.com.sg/alternatives/146306/digitalcx

> Explore the top alternatives to DigitalCX. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Freshdesk** — 4.5/5 (3486 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
   - [View profile](https://www.capterra.com.sg/software/124981/freshdesk)
   - [Compare vs DigitalCX](https://www.capterra.com.sg/compare/124981/146306/freshdesk/vs/digitalcx)
2. **Jotform** — 4.7/5 (2927 reviews) — Upgrade your customer experience with Jotform Enterprise. Create surveys and apps, and collect e-signatures and payments seamlessly.
   - [View profile](https://www.capterra.com.sg/software/158456/jotform-4-0)
   - [Compare vs DigitalCX](https://www.capterra.com.sg/compare/146306/158456/digitalcx/vs/jotform-4-0)
3. **LiveAgent** — 4.7/5 (1789 reviews) — Start for Free with LiveAgent and provide excellent customer service with the ultimate help desk solution for companies of all sizes.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs DigitalCX](https://www.capterra.com.sg/compare/102188/146306/liveagent/vs/digitalcx)
4. **Weave** — 4.4/5 (697 reviews) — Appointment scheduling solution that helps businesses manage bookings, reminders, payments, email marketing, reviews and more.
   - [View profile](https://www.capterra.com.sg/software/141842/weave)
   - [Compare vs DigitalCX](https://www.capterra.com.sg/compare/141842/146306/weave/vs/digitalcx)
5. **Typeform** — 4.7/5 (982 reviews) — Understand how customers feel with surveys, real-time insights, and AI that surfaces trends and next steps.
   - [View profile](https://www.capterra.com.sg/software/137289/typeform)
   - [Compare vs DigitalCX](https://www.capterra.com.sg/compare/137289/146306/typeform/vs/digitalcx)
6. **Birdeye** — 4.7/5 (707 reviews) — Birdeye is the leading AI-powered reputation and social media management platform for local brands.
   - [View profile](https://www.capterra.com.sg/software/152997/birdeye)
   - [Compare vs DigitalCX](https://www.capterra.com.sg/compare/146306/152997/digitalcx/vs/birdeye)
7. **Kangaroo** — 4.9/5 (260 reviews) — All the tools you need to grow your business through customer loyalty — attract, retain, and engage, all within Kangaroo.
   - [View profile](https://www.capterra.com.sg/software/149363/kangaroo-rewards)
   - [Compare vs DigitalCX](https://www.capterra.com.sg/compare/146306/149363/digitalcx/vs/kangaroo-rewards)
8. **EngageBay CRM** — 4.6/5 (912 reviews) — AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster.
   - [View profile](https://www.capterra.com.sg/software/178819/engagebay-marketing)
   - [Compare vs DigitalCX](https://www.capterra.com.sg/compare/146306/178819/digitalcx/vs/engagebay-marketing)
9. **LiveChat** — 4.6/5 (1728 reviews) — AI-based solution that helps businesses automate support, boosts sales, and enhances satisfaction across multiple channels.
   - [View profile](https://www.capterra.com.sg/software/62194/livechat)
   - [Compare vs DigitalCX](https://www.capterra.com.sg/compare/62194/146306/livechat/vs/digitalcx)
10. **Giftbit** — 4.6/5 (82 reviews) — Giftbit is a digital gift card and prepaid card distribution platform and API for reward and incentive programs.
    - [View profile](https://www.capterra.com.sg/software/173343/giftbit)
    - [Compare vs DigitalCX](https://www.capterra.com.sg/compare/146306/173343/digitalcx/vs/giftbit)
11. **Dovetail** — 4.6/5 (97 reviews) — Dovetail is the only AI-first insights hub that automatically centralizes scattered customer feedback.
    - [View profile](https://www.capterra.com.sg/software/174077/dovetail)
    - [Compare vs DigitalCX](https://www.capterra.com.sg/compare/146306/174077/digitalcx/vs/dovetail)
12. **HubSpot Service Hub** — 4.4/5 (193 reviews) — Service Hub is a cloud-based customer service software that helps teams scale their support and delight their customers efficiently.
    - [View profile](https://www.capterra.com.sg/software/182476/hubspot-service-hub)
    - [Compare vs DigitalCX](https://www.capterra.com.sg/compare/146306/182476/digitalcx/vs/hubspot-service-hub)
13. **Lucky Orange** — 4.7/5 (268 reviews) — See firsthand how customers experience your website. Use Discovery AI to get insights from your data fast. Trusted by 500,000+ sites.
    - [View profile](https://www.capterra.com.sg/software/150695/lucky-orange)
    - [Compare vs DigitalCX](https://www.capterra.com.sg/compare/146306/150695/digitalcx/vs/lucky-orange)
14. **Freshsales** — 4.5/5 (623 reviews) — Cloud-based CRM that helps sales and marketing teams manage contacts, automate workflows, track pipelines, and engage customers via.
    - [View profile](https://www.capterra.com.sg/software/155563/freshsales)
    - [Compare vs DigitalCX](https://www.capterra.com.sg/compare/146306/155563/digitalcx/vs/freshsales)
15. **Front** — 4.5/5 (291 reviews) — Front’s powerful customer service platform makes five-star service attainable for 9,000 businesses like yours.
    - [View profile](https://www.capterra.com.sg/software/132901/front)
    - [Compare vs DigitalCX](https://www.capterra.com.sg/compare/132901/146306/front/vs/digitalcx)

## Related Categories

- [Customer Experience Software](https://www.capterra.com.sg/directory/30671/customer-experience/software)
- [Live Chat Software](https://www.capterra.com.sg/directory/30797/live-chat/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/146306/digitalcx)
- [View Product Profile](https://www.capterra.com.sg/software/146306/digitalcx)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/146306/DigitalCX/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/146306/digitalcx> |
| en-AU | <https://www.capterra.com.au/alternatives/146306/digitalcx> |
| en-CA | <https://www.capterra.ca/alternatives/146306/digitalcx> |
| en-GB | <https://www.capterra.co.uk/alternatives/146306/digitalcx> |
| en-IE | <https://www.capterra.ie/alternatives/146306/digitalcx> |
| en-IL | <https://www.capterra.co.il/alternatives/146306/digitalcx> |
| en-IN | <https://www.capterra.in/alternatives/146306/digitalcx> |
| en-NZ | <https://www.capterra.co.nz/alternatives/146306/digitalcx> |
| en-SG | <https://www.capterra.com.sg/alternatives/146306/digitalcx> |
| en-ZA | <https://www.capterra.co.za/alternatives/146306/digitalcx> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"DigitalCX","description":"See our list of DigitalCX alternatives on Capterra Singapore. Filter them by price, features, and ratings to make the best decision for your business. We provide detailed information on software along with verified reviews.","url":"https://www.capterra.com.sg/alternatives/146306/digitalcx","about":{"@id":"https://www.capterra.com.sg/alternatives/146306/digitalcx#software"},"breadcrumb":{"@id":"https://www.capterra.com.sg/alternatives/146306/digitalcx#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.com.sg/alternatives/146306/digitalcx#webpage","isPartOf":{"@id":"https://www.capterra.com.sg/#website"},"mainEntity":{"@id":"https://www.capterra.com.sg/alternatives/146306/digitalcx#software"},"inLanguage":"en-SG","publisher":{"@id":"https://www.capterra.com.sg/#organization"}},{"name":"DigitalCX","url":"https://www.capterra.com.sg/software/146306/digitalcx","@type":"SoftwareApplication","@id":"https://www.capterra.com.sg/software/146306/digitalcx#software","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":1,"ratingValue":4.0}},{"@type":"BreadcrumbList","@id":"https://www.capterra.com.sg/alternatives/146306/digitalcx#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Experience Software","position":2,"item":"/directory/30671/customer-experience/software","@type":"ListItem"},{"name":"DigitalCX","position":3,"item":"/software/146306/digitalcx","@type":"ListItem"},{"name":"DigitalCX Alternatives","position":4,"item":"https://www.capterra.com.sg/alternatives/146306/digitalcx","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"DigitalCX Alternatives - Capterra Singapore 2026","@context":"https://schema.org","@type":"ItemList","@id":"https://www.capterra.com.sg/alternatives/146306/digitalcx#itemlist","itemListElement":[{"name":"Freshdesk","position":1,"image":"https://images.g2crowd.com/uploads/product/image/8eac408c131f013530178efd9a9ca600/freshdesk.png","url":"https://www.capterra.com.sg/software/124981/freshdesk","@type":"ListItem"},{"name":"Jotform","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/fba1007d-abcd-4fe1-aeb3-964fd08702cb.png","url":"https://www.capterra.com.sg/software/158456/jotform-4-0","@type":"ListItem"},{"name":"LiveAgent","position":3,"image":"https://images.g2crowd.com/uploads/product/image/433a328317c6e0de0c6956bb38f34fd8/liveagent.png","url":"https://www.capterra.com.sg/software/102188/liveagent","@type":"ListItem"},{"name":"Weave","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f866df19-0655-4a33-947d-01d010d95326.png","url":"https://www.capterra.com.sg/software/141842/weave","@type":"ListItem"},{"name":"Typeform","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4eaedef2-62e1-4e61-8fcd-1fa35a06551e.png","url":"https://www.capterra.com.sg/software/137289/typeform","@type":"ListItem"},{"name":"Birdeye","position":6,"image":"https://images.g2crowd.com/uploads/product/image/0fb8a8049f2928461a8a7f3d7b881f77/birdeye.jpg","url":"https://www.capterra.com.sg/software/152997/birdeye","@type":"ListItem"},{"name":"Kangaroo","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2ae9d9f5-21b2-4aca-8c72-e1282f24ec9e.png","url":"https://www.capterra.com.sg/software/149363/kangaroo-rewards","@type":"ListItem"},{"name":"EngageBay CRM","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f68dbd37-d921-4284-a28c-535eb223074a.png","url":"https://www.capterra.com.sg/software/178819/engagebay-marketing","@type":"ListItem"},{"name":"LiveChat","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c56135f-eeb4-4d21-8b10-89435d98064e.png","url":"https://www.capterra.com.sg/software/62194/livechat","@type":"ListItem"},{"name":"Giftbit","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a5710548-05f2-4a99-9a5b-29db525b30c6.png","url":"https://www.capterra.com.sg/software/173343/giftbit","@type":"ListItem"},{"name":"Dovetail","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cd5d466c-2194-4147-858e-20ee0ce16ae5.png","url":"https://www.capterra.com.sg/software/174077/dovetail","@type":"ListItem"},{"name":"HubSpot Service Hub","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/85a00f19-c923-42cf-8632-cdd60eea6192.png","url":"https://www.capterra.com.sg/software/182476/hubspot-service-hub","@type":"ListItem"},{"name":"Lucky Orange","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ac4deb58-5026-4132-ad54-33930c8c09d4.png","url":"https://www.capterra.com.sg/software/150695/lucky-orange","@type":"ListItem"},{"name":"Freshsales","position":14,"image":"https://images.g2crowd.com/uploads/product/image/813a05fd78e1f21d0a31de70aabccf5d/freshsales.png","url":"https://www.capterra.com.sg/software/155563/freshsales","@type":"ListItem"},{"name":"Front","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d8ecbf46-377d-4fbe-a921-9d8a23fbc33e.png","url":"https://www.capterra.com.sg/software/132901/front","@type":"ListItem"}],"numberOfItems":15}
</script>