---
description: Get detailed information about CA Service Desk Manager and how it can help you meet your business needs. Learn more about CA Service Desk Manager price, benefits, and disadvantages for businesses in Singapore.
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title: CA Service Desk Manager Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [IT Service Software](/directory/30672/it-service/software) > [CA Service Desk Manager](/software/145590/ca-service-desk-manager) > [CA Service Desk Manager Alternatives](https://www.capterra.com.sg/alternatives/145590/ca-service-desk-manager)

# Alternatives to CA Service Desk Manager

Canonical: https://www.capterra.com.sg/alternatives/145590/ca-service-desk-manager

> Explore the top alternatives to CA Service Desk Manager. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **ManageEngine ServiceDesk Plus** — 4.4/5 (231 reviews) — ServiceDesk Plus is the top-rated IT service management platform that gives IT teams more control over IT and ensures a better ROI.
   - [View profile](https://www.capterra.com.sg/software/179501/manageengine-service-desk-plus)
   - [Compare vs CA Service Desk Manager](https://www.capterra.com.sg/compare/145590/179501/ca-service-desk-manager/vs/manageengine-service-desk-plus)
2. **Freshservice** — 4.5/5 (716 reviews) — Modernize support with Freshservice, an AI-native ITSM platform that deflects tickets, accelerates resolutions, and uncomplicates IT.
   - [View profile](https://www.capterra.com.sg/software/132997/freshservice)
   - [Compare vs CA Service Desk Manager](https://www.capterra.com.sg/compare/132997/145590/freshservice/vs/ca-service-desk-manager)
3. **InvGate Service Management** — 4.6/5 (108 reviews) — InvGate Service Desk is a modern ITSM solution built for IT service centers of all sizes.
   - [View profile](https://www.capterra.com.sg/software/133392/service-desk)
   - [Compare vs CA Service Desk Manager](https://www.capterra.com.sg/compare/133392/145590/service-desk/vs/ca-service-desk-manager)
4. **Zendesk Suite** — 4.4/5 (4079 reviews) — Zendesk Support is the leading cloud based ITSM solution built with the CMDB concept at its core.
   - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
   - [Compare vs CA Service Desk Manager](https://www.capterra.com.sg/compare/145590/164283/ca-service-desk-manager/vs/zendesk)
5. **JIRA Service Management** — 4.5/5 (770 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
   - [View profile](https://www.capterra.com.sg/software/138769/jira-service-management)
   - [Compare vs CA Service Desk Manager](https://www.capterra.com.sg/compare/138769/145590/jira-service-management/vs/ca-service-desk-manager)
6. **SysAid** — 4.5/5 (519 reviews) — The most advanced AI-Powered IT Service Management platform out there with generative AI baked into every element of service management
   - [View profile](https://www.capterra.com.sg/software/107225/sysaid)
   - [Compare vs CA Service Desk Manager](https://www.capterra.com.sg/compare/107225/145590/sysaid/vs/ca-service-desk-manager)
7. **monday service** — 4.6/5 (108 reviews) — AI-powered service management that scales without complexity. Triage, route, and resolve requests faster with built-in AI
   - [View profile](https://www.capterra.com.sg/software/1069948/monday-service)
   - [Compare vs CA Service Desk Manager](https://www.capterra.com.sg/compare/145590/1069948/ca-service-desk-manager/vs/monday-service)
8. **Hiver** — 4.7/5 (147 reviews) — Hiver is an AI, IT service desk that is designed for modern teams and does away with the complexity of traditional ITSM tools.
   - [View profile](https://www.capterra.com.sg/software/142975/hiver)
   - [Compare vs CA Service Desk Manager](https://www.capterra.com.sg/compare/142975/145590/hiver/vs/ca-service-desk-manager)
9. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — Streamline IT service delivery with right-sized AI built for real work. Automate workflows and resolve tickets up to 52% faster.
   - [View profile](https://www.capterra.com.sg/software/129478/solarwinds-service-desk)
   - [Compare vs CA Service Desk Manager](https://www.capterra.com.sg/compare/129478/145590/solarwinds-service-desk/vs/ca-service-desk-manager)
10. **OTRS** — 4.4/5 (96 reviews) — Fully-managed IT service solution that includes ticketing, workflow automation, CMDB \& 17 pre-configured verified ITIL practices.
    - [View profile](https://www.capterra.com.sg/software/127284/otrs)
    - [Compare vs CA Service Desk Manager](https://www.capterra.com.sg/compare/127284/145590/otrs/vs/ca-service-desk-manager)
11. **Issuetrak** — 4.6/5 (205 reviews) — Everything your IT service desk needs to work smarter and happier. Backed by industry-leading, US-based 24/7 technical support.
    - [View profile](https://www.capterra.com.sg/software/16499/issuetrak)
    - [Compare vs CA Service Desk Manager](https://www.capterra.com.sg/compare/16499/145590/issuetrak/vs/ca-service-desk-manager)
12. **TOPdesk** — 4.4/5 (111 reviews) — IT Service management solution that combines a ready-to-use ITSM tool with in-house experts – here to make service happen since 1993.
    - [View profile](https://www.capterra.com.sg/software/127562/topdesk)
    - [Compare vs CA Service Desk Manager](https://www.capterra.com.sg/compare/127562/145590/topdesk/vs/ca-service-desk-manager)
13. **ServiceTonic** — 4.7/5 (7 reviews) — Powerful, flexible and easy-to-manage Web-based help desk, issue tracking and service management software.
    - [View profile](https://www.capterra.com.sg/software/112516/servicetonic)
    - [Compare vs CA Service Desk Manager](https://www.capterra.com.sg/compare/112516/145590/servicetonic/vs/ca-service-desk-manager)
14. **EcholoN** — 4.7/5 (35 reviews) — EcholoN as ITSM software covers all disciplines of ITIL-compliant IT service management. Customizable and expandable.
    - [View profile](https://www.capterra.com.sg/software/189744/echolon)
    - [Compare vs CA Service Desk Manager](https://www.capterra.com.sg/compare/145590/189744/ca-service-desk-manager/vs/echolon)
15. **Vivantio** — 4.3/5 (178 reviews) — Vivantio, built on ITIL4, offers robust asset tracking, automated IT workflows, a centralized knowledge base, and self-service portals.
    - [View profile](https://www.capterra.com.sg/software/132880/vivantio)
    - [Compare vs CA Service Desk Manager](https://www.capterra.com.sg/compare/132880/145590/vivantio/vs/ca-service-desk-manager)

## Related Categories

- [IT Service Software](https://www.capterra.com.sg/directory/30672/it-service/software)
- [ITSM Tools](https://www.capterra.com.sg/directory/30676/itsm/software)
- [Knowledge Base Software](https://www.capterra.com.sg/directory/32454/knowledge-base/software)
- [Service Desk Software](https://www.capterra.com.sg/directory/31027/service-desk/software)
- [Collaboration Software](https://www.capterra.com.sg/directory/15/collaboration/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/145590/ca-service-desk-manager)
- [View Product Profile](https://www.capterra.com.sg/software/145590/ca-service-desk-manager)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/145590/ca-service-desk-manager> |
| de-AT | <https://www.capterra.at/alternatives/145590/ca-service-desk-manager> |
| de-CH | <https://www.capterra.ch/alternatives/145590/ca-service-desk-manager> |
| en | <https://www.capterra.com/p/145590/CA-Service-Desk-Manager/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/145590/ca-service-desk-manager> |
| en-AU | <https://www.capterra.com.au/alternatives/145590/ca-service-desk-manager> |
| en-CA | <https://www.capterra.ca/alternatives/145590/ca-service-desk-manager> |
| en-GB | <https://www.capterra.co.uk/alternatives/145590/ca-service-desk-manager> |
| en-IE | <https://www.capterra.ie/alternatives/145590/ca-service-desk-manager> |
| en-IL | <https://www.capterra.co.il/alternatives/145590/ca-service-desk-manager> |
| en-IN | <https://www.capterra.in/alternatives/145590/ca-service-desk-manager> |
| en-NZ | <https://www.capterra.co.nz/alternatives/145590/ca-service-desk-manager> |
| en-SG | <https://www.capterra.com.sg/alternatives/145590/ca-service-desk-manager> |
| en-ZA | <https://www.capterra.co.za/alternatives/145590/ca-service-desk-manager> |
| es | <https://www.capterra.es/alternatives/145590/ca-service-desk-manager> |
| es-AR | <https://www.capterra.com.ar/alternatives/145590/ca-service-desk-manager> |
| es-CL | <https://www.capterra.cl/alternatives/145590/ca-service-desk-manager> |
| es-CO | <https://www.capterra.co/alternatives/145590/ca-service-desk-manager> |
| es-CR | <https://www.capterra.co.cr/alternatives/145590/ca-service-desk-manager> |
| es-DO | <https://www.capterra.do/alternatives/145590/ca-service-desk-manager> |
| es-EC | <https://www.capterra.ec/alternatives/145590/ca-service-desk-manager> |
| es-MX | <https://www.capterra.mx/alternatives/145590/ca-service-desk-manager> |
| es-PA | <https://www.capterra.com.pa/alternatives/145590/ca-service-desk-manager> |
| es-PE | <https://www.capterra.pe/alternatives/145590/ca-service-desk-manager> |
| fr | <https://www.capterra.fr/alternatives/145590/ca-service-desk-manager> |
| fr-BE | <https://fr.capterra.be/alternatives/145590/ca-service-desk-manager> |
| fr-CA | <https://fr.capterra.ca/alternatives/145590/ca-service-desk-manager> |
| fr-LU | <https://www.capterra.lu/alternatives/145590/ca-service-desk-manager> |
| pt | <https://www.capterra.com.br/alternatives/145590/ca-service-desk-manager> |
| pt-PT | <https://www.capterra.pt/alternatives/145590/ca-service-desk-manager> |

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