---
description: Get detailed information about Freshdesk Customer Success and how it can help you meet your business needs. Learn more about Freshdesk Customer Success price, benefits, and disadvantages for businesses in Singapore.
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title: Freshdesk Customer Success Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Success Software](/directory/30961/customer-success/software) > [Freshdesk Customer Success](/software/145293/natero) > [Freshdesk Customer Success Alternatives](https://www.capterra.com.sg/alternatives/145293/natero)

# Alternatives to Freshdesk Customer Success

Canonical: https://www.capterra.com.sg/alternatives/145293/natero

> Explore the top alternatives to Freshdesk Customer Success. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **HubSpot Service Hub** — 4.4/5 (193 reviews) — Service Hub is a cloud-based customer service software that helps teams scale their support and delight their customers efficiently.
   - [View profile](https://www.capterra.com.sg/software/182476/hubspot-service-hub)
   - [Compare vs Freshdesk Customer Success](https://www.capterra.com.sg/compare/145293/182476/natero/vs/hubspot-service-hub)
2. **LiveAgent** — 4.7/5 (1789 reviews) — Start for Free with LiveAgent and create amazing customer experiences with the ultimate customer success solution for all businesses.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs Freshdesk Customer Success](https://www.capterra.com.sg/compare/102188/145293/liveagent/vs/natero)
3. **TeamSupport** — 4.5/5 (850 reviews) — TeamSupport AI-driven Customer Success Software is built for B2B SaaS with workflows for onboarding, churn prevention \& upsell motions.
   - [View profile](https://www.capterra.com.sg/software/87908/teamsupport)
   - [Compare vs Freshdesk Customer Success](https://www.capterra.com.sg/compare/87908/145293/teamsupport/vs/natero)
4. **EngageBay CRM** — 4.6/5 (912 reviews) — AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster.
   - [View profile](https://www.capterra.com.sg/software/178819/engagebay-marketing)
   - [Compare vs Freshdesk Customer Success](https://www.capterra.com.sg/compare/145293/178819/natero/vs/engagebay-marketing)
5. **LiveChat** — 4.6/5 (1728 reviews) — AI-based solution that helps businesses automate support, boosts sales, and enhances satisfaction across multiple channels.
   - [View profile](https://www.capterra.com.sg/software/62194/livechat)
   - [Compare vs Freshdesk Customer Success](https://www.capterra.com.sg/compare/62194/145293/livechat/vs/natero)
6. **Front** — 4.5/5 (291 reviews) — Discover how 8,500+ businesses use Front to delight their customers, engage their teams, and build stronger businesses.
   - [View profile](https://www.capterra.com.sg/software/132901/front)
   - [Compare vs Freshdesk Customer Success](https://www.capterra.com.sg/compare/132901/145293/front/vs/natero)
7. **ChurnZero** — 4.7/5 (130 reviews) — ChurnZero is the platform and partner for customer growth.
   - [View profile](https://www.capterra.com.sg/software/157980/churnzero)
   - [Compare vs Freshdesk Customer Success](https://www.capterra.com.sg/compare/145293/157980/natero/vs/churnzero)
8. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk Support is the leading help desk software built for better customer relationships.
   - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
   - [Compare vs Freshdesk Customer Success](https://www.capterra.com.sg/compare/145293/164283/natero/vs/zendesk)
9. **Bitrix24** — 4.2/5 (1005 reviews) — Bitrix24 is a free customer success and customer relationship management platform used by 15 million businesses worldwide.
   - [View profile](https://www.capterra.com.sg/software/113540/bitrix24)
   - [Compare vs Freshdesk Customer Success](https://www.capterra.com.sg/compare/113540/145293/bitrix24/vs/natero)
10. **Zoho Desk** — 4.5/5 (2216 reviews) — Put customer service at the heart of your company. Make customers happier, agents more empowered, and your business healthier.
    - [View profile](https://www.capterra.com.sg/software/169505/zoho-desk)
    - [Compare vs Freshdesk Customer Success](https://www.capterra.com.sg/compare/145293/169505/natero/vs/zoho-desk)
11. **Survicate** — 4.6/5 (99 reviews) — Collect, analyze, and act on customer feedback across channels with Survicate. Use AI, 40+ native integrations, translations, and more.
    - [View profile](https://www.capterra.com.sg/software/132914/survicate)
    - [Compare vs Freshdesk Customer Success](https://www.capterra.com.sg/compare/132914/145293/survicate/vs/natero)
12. **Salesforce Starter** — 4.4/5 (226 reviews) — Customer relationship management tool that enables businesses to organize lead data, personalize email templates, and more.
    - [View profile](https://www.capterra.com.sg/software/132665/Salesforce-Starter)
    - [Compare vs Freshdesk Customer Success](https://www.capterra.com.sg/compare/132665/145293/Salesforce-Starter/vs/natero)
13. **Issuetrak** — 4.6/5 (205 reviews) — Issue tracking tool that helps manufacturing businesses automate quality control \& customer service processes on a unified interface.
    - [View profile](https://www.capterra.com.sg/software/16499/issuetrak)
    - [Compare vs Freshdesk Customer Success](https://www.capterra.com.sg/compare/16499/145293/issuetrak/vs/natero)
14. **Agile CRM** — 4.1/5 (526 reviews) — Agile CRM is a complete sales, marketing and service suite designed to let SMBs to sell and market like the Fortune 500.
    - [View profile](https://www.capterra.com.sg/software/135148/agile-crm)
    - [Compare vs Freshdesk Customer Success](https://www.capterra.com.sg/compare/135148/145293/agile-crm/vs/natero)
15. **Efficy CRM** — 3.9/5 (91 reviews) — Known as Europe’s most flexible CRM, Efficy offers a completely customisable solution that will empower your employees.
    - [View profile](https://www.capterra.com.sg/software/149894/efficy-crm)
    - [Compare vs Freshdesk Customer Success](https://www.capterra.com.sg/compare/145293/149894/natero/vs/efficy-crm)

## Related Categories

- [Customer Success Software](https://www.capterra.com.sg/directory/30961/customer-success/software)
- [Customer Retention Software](https://www.capterra.com.sg/directory/34255/customer-retention/software)
- [IT Ticketing Software](https://www.capterra.com.sg/directory/32623/it-ticketing-systems-software/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/145293/natero)
- [View Product Profile](https://www.capterra.com.sg/software/145293/natero)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/145293/natero> |
| de-AT | <https://www.capterra.at/alternatives/145293/natero> |
| de-CH | <https://www.capterra.ch/alternatives/145293/natero> |
| en | <https://www.capterra.com/p/234471/Natero/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/145293/natero> |
| en-AU | <https://www.capterra.com.au/alternatives/145293/natero> |
| en-CA | <https://www.capterra.ca/alternatives/145293/natero> |
| en-GB | <https://www.capterra.co.uk/alternatives/145293/natero> |
| en-IE | <https://www.capterra.ie/alternatives/145293/natero> |
| en-IL | <https://www.capterra.co.il/alternatives/145293/natero> |
| en-IN | <https://www.capterra.in/alternatives/145293/natero> |
| en-NZ | <https://www.capterra.co.nz/alternatives/145293/natero> |
| en-SG | <https://www.capterra.com.sg/alternatives/145293/natero> |
| en-ZA | <https://www.capterra.co.za/alternatives/145293/natero> |
| es | <https://www.capterra.es/alternatives/145293/natero> |
| es-AR | <https://www.capterra.com.ar/alternatives/145293/natero> |
| es-CL | <https://www.capterra.cl/alternatives/145293/natero> |
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| es-DO | <https://www.capterra.do/alternatives/145293/natero> |
| es-EC | <https://www.capterra.ec/alternatives/145293/natero> |
| es-MX | <https://www.capterra.mx/alternatives/145293/natero> |
| es-PA | <https://www.capterra.com.pa/alternatives/145293/natero> |
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| fr-LU | <https://www.capterra.lu/alternatives/145293/natero> |
| it | <https://www.capterra.it/alternatives/145293/natero> |
| nl | <https://www.capterra.nl/alternatives/145293/natero> |
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| pt | <https://www.capterra.com.br/alternatives/145293/natero> |
| pt-PT | <https://www.capterra.pt/alternatives/145293/natero> |
| sv | <https://www.capterra.se/alternatives/145293/natero> |

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