---
description: Get detailed information about SP IT Helpdesk and how it can help you meet your business needs. Learn more about SP IT Helpdesk price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SP IT Helpdesk Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Incident Management Software](/directory/31332/incident-management/software) > [SP IT Helpdesk](/software/144918/sp-intranet-365) > [SP IT Helpdesk Alternatives](https://www.capterra.com.sg/alternatives/144918/sp-intranet-365)

# Alternatives to SP IT Helpdesk

Canonical: https://www.capterra.com.sg/alternatives/144918/sp-intranet-365

> Explore the top alternatives to SP IT Helpdesk. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Bitrix24** — 4.2/5 (990 reviews) — Bitrix24 is an AI-powered online workspace designed to help businesses manage their clients, sales, projects, and teams.
   - [View profile](https://www.capterra.com.sg/software/113540/bitrix24)
   - [Compare vs SP IT Helpdesk](https://www.capterra.com.sg/compare/113540/144918/bitrix24/vs/sp-intranet-365)
2. **Freshdesk** — 4.5/5 (3427 reviews) — Freshdesk is a customer support software that helps businesses streamline support operations and enhance customer experiences.
   - [View profile](https://www.capterra.com.sg/software/124981/freshdesk)
   - [Compare vs SP IT Helpdesk](https://www.capterra.com.sg/compare/124981/144918/freshdesk/vs/sp-intranet-365)
3. **LiveAgent** — 4.7/5 (1782 reviews) — Award-winning live chat, help desk, ticketing and call center software with powerful AI features. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs SP IT Helpdesk](https://www.capterra.com.sg/compare/102188/144918/liveagent/vs/sp-intranet-365)
4. **Front** — 4.5/5 (286 reviews) — Customer service software platform that helps businesses streamline collaboration, client communication, email management, and more.
   - [View profile](https://www.capterra.com.sg/software/132901/front)
   - [Compare vs SP IT Helpdesk](https://www.capterra.com.sg/compare/132901/144918/front/vs/sp-intranet-365)
5. **monday service** — 4.6/5 (108 reviews) — AI-powered service management that scales without complexity. Triage, route, and resolve requests faster with built-in AI
   - [View profile](https://www.capterra.com.sg/software/1069948/monday-service)
   - [Compare vs SP IT Helpdesk](https://www.capterra.com.sg/compare/144918/1069948/sp-intranet-365/vs/monday-service)
6. **Yonyx** — 4.7/5 (258 reviews) — Decision tree driven interactive guides that plug into most CRM systems. Follow business processes in an interactive manner.
   - [View profile](https://www.capterra.com.sg/software/130406/agi-self-service)
   - [Compare vs SP IT Helpdesk](https://www.capterra.com.sg/compare/130406/144918/agi-self-service/vs/sp-intranet-365)
7. **TeamSupport** — 4.5/5 (848 reviews) — Support ticketing and live chat solution designed to give B2B SaaS businesses a holistic view of their customer relationships.
   - [View profile](https://www.capterra.com.sg/software/87908/teamsupport)
   - [Compare vs SP IT Helpdesk](https://www.capterra.com.sg/compare/87908/144918/teamsupport/vs/sp-intranet-365)
8. **Supportbench** — 4.9/5 (116 reviews) — Supportbench: Lower costs, accelerate resolutions, and empower agents with AI-driven customer support.
   - [View profile](https://www.capterra.com.sg/software/155934/supportbench)
   - [Compare vs SP IT Helpdesk](https://www.capterra.com.sg/compare/144918/155934/sp-intranet-365/vs/supportbench)
9. **Velaro** — 3.9/5 (9 reviews) — Engage customers across channels with AI chatbots, live support, and automated workflows in one secure, connected platform.
   - [View profile](https://www.capterra.com.sg/software/116972/velaro)
   - [Compare vs SP IT Helpdesk](https://www.capterra.com.sg/compare/116972/144918/velaro/vs/sp-intranet-365)
10. **TIKTING** (0 reviews) — TIKTING® Help Desk \& Change Management System. ITIL v4 Compliant ITSM Priority, Levels and SLA AI Tickets KB \& Chat Fully Customizable
    - [View profile](https://www.capterra.com.sg/software/1038612/tikting)
    - [Compare vs SP IT Helpdesk](https://www.capterra.com.sg/compare/144918/1038612/sp-intranet-365/vs/tikting)
11. **ConSol CM/Customer Service** — 5.0/5 (3 reviews) — The web-based solution ConSol CM / Customer Service makes your employees' work easier and offers your customers optimal service.
    - [View profile](https://www.capterra.com.sg/software/199650/consol-cm-customer-servicce)
    - [Compare vs SP IT Helpdesk](https://www.capterra.com.sg/compare/144918/199650/sp-intranet-365/vs/consol-cm-customer-servicce)
12. **SteadyPoint Helpdesk** — 4.5/5 (2 reviews) — Helpdesk is an ITIL \& HIPAA-compliant SharePoint Add-in with Teams integration, customizable forms, workflows, and automation.
    - [View profile](https://www.capterra.com.sg/software/180106/steadypoint-office-365-help-desk)
    - [Compare vs SP IT Helpdesk](https://www.capterra.com.sg/compare/144918/180106/sp-intranet-365/vs/steadypoint-office-365-help-desk)
13. **Zendesk Suite** — 4.4/5 (4079 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
    - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
    - [Compare vs SP IT Helpdesk](https://www.capterra.com.sg/compare/144918/164283/sp-intranet-365/vs/zendesk)
14. **Intercom** — 4.5/5 (1133 reviews) — Intercom is an AI platform that combines an AI agent with a helpdesk to deliver efficient customer experiences.
    - [View profile](https://www.capterra.com.sg/software/134347/intercom)
    - [Compare vs SP IT Helpdesk](https://www.capterra.com.sg/compare/134347/144918/intercom/vs/sp-intranet-365)
15. **Zoho Desk** — 4.5/5 (2212 reviews) — Cloud and mobile-based help desk software that enables businesses to deliver customer support and enhance service quality.
    - [View profile](https://www.capterra.com.sg/software/169505/zoho-desk)
    - [Compare vs SP IT Helpdesk](https://www.capterra.com.sg/compare/144918/169505/sp-intranet-365/vs/zoho-desk)

## Related Categories

- [Incident Management Software](https://www.capterra.com.sg/directory/31332/incident-management/software)
- [Help Desk Software](https://www.capterra.com.sg/directory/30008/help-desk/software)
- [Customer Support Software](https://www.capterra.com.sg/directory/32315/customer-support/software)
- [Intranet Software](https://www.capterra.com.sg/directory/31015/intranet/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/144918/sp-intranet-365)
- [View Product Profile](https://www.capterra.com.sg/software/144918/sp-intranet-365)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/144918/SP-Intranet-365/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/144918/sp-intranet-365> |
| en-AU | <https://www.capterra.com.au/alternatives/144918/sp-intranet-365> |
| en-CA | <https://www.capterra.ca/alternatives/144918/sp-intranet-365> |
| en-GB | <https://www.capterra.co.uk/alternatives/144918/sp-intranet-365> |
| en-IE | <https://www.capterra.ie/alternatives/144918/sp-intranet-365> |
| en-IL | <https://www.capterra.co.il/alternatives/144918/sp-intranet-365> |
| en-IN | <https://www.capterra.in/alternatives/144918/sp-intranet-365> |
| en-NZ | <https://www.capterra.co.nz/alternatives/144918/sp-intranet-365> |
| en-SG | <https://www.capterra.com.sg/alternatives/144918/sp-intranet-365> |
| en-ZA | <https://www.capterra.co.za/alternatives/144918/sp-intranet-365> |
| fr | <https://www.capterra.fr/alternatives/144918/sp-intranet-365> |
| fr-BE | <https://fr.capterra.be/alternatives/144918/sp-intranet-365> |
| fr-CA | <https://fr.capterra.ca/alternatives/144918/sp-intranet-365> |
| fr-LU | <https://www.capterra.lu/alternatives/144918/sp-intranet-365> |
| pt | <https://www.capterra.com.br/alternatives/144918/sp-intranet-365> |
| pt-PT | <https://www.capterra.pt/alternatives/144918/sp-intranet-365> |

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