---
description: Get detailed information about SP IT Helpdesk and how it can help you meet your business needs. Learn more about SP IT Helpdesk price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SP IT Helpdesk Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Incident Management Software](/directory/31332/incident-management/software) > [SP IT Helpdesk](/software/144918/sp-intranet-365) > [SP IT Helpdesk Alternatives](https://www.capterra.com.sg/alternatives/144918/sp-intranet-365)

# Alternatives to SP IT Helpdesk

Canonical: https://www.capterra.com.sg/alternatives/144918/sp-intranet-365

> Explore the top alternatives to SP IT Helpdesk. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Bitrix24** — 4.2/5 (997 reviews) — Bitrix24 is an AI-powered online workspace designed to help businesses manage their clients, sales, projects, and teams.
   - [View profile](https://www.capterra.com.sg/software/113540/bitrix24)
   - [Compare vs SP IT Helpdesk](https://www.capterra.com.sg/compare/113540/144918/bitrix24/vs/sp-intranet-365)
2. **Freshdesk** — 4.5/5 (3460 reviews) — Freshdesk is a customer support software that helps businesses streamline support operations and enhance customer experiences.
   - [View profile](https://www.capterra.com.sg/software/124981/freshdesk)
   - [Compare vs SP IT Helpdesk](https://www.capterra.com.sg/compare/124981/144918/freshdesk/vs/sp-intranet-365)
3. **LiveAgent** — 4.7/5 (1786 reviews) — Award-winning live chat, help desk, ticketing and call center software with powerful AI features. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs SP IT Helpdesk](https://www.capterra.com.sg/compare/102188/144918/liveagent/vs/sp-intranet-365)
4. **Front** — 4.5/5 (287 reviews) — Customer service software platform that helps businesses streamline collaboration, client communication, email management, and more.
   - [View profile](https://www.capterra.com.sg/software/132901/front)
   - [Compare vs SP IT Helpdesk](https://www.capterra.com.sg/compare/132901/144918/front/vs/sp-intranet-365)
5. **monday service** — 4.6/5 (108 reviews) — AI-powered service management that scales without complexity. Triage, route, and resolve requests faster with built-in AI
   - [View profile](https://www.capterra.com.sg/software/1069948/monday-service)
   - [Compare vs SP IT Helpdesk](https://www.capterra.com.sg/compare/144918/1069948/sp-intranet-365/vs/monday-service)
6. **TIKTING** (0 reviews) — TIKTING® Help Desk \& Change Management System. ITIL v4 Compliant ITSM Priority, Levels and SLA AI Tickets KB \& Chat Fully Customizable
   - [View profile](https://www.capterra.com.sg/software/1038612/tikting)
   - [Compare vs SP IT Helpdesk](https://www.capterra.com.sg/compare/144918/1038612/sp-intranet-365/vs/tikting)
7. **ConSol CM/Customer Service** — 5.0/5 (3 reviews) — The web-based solution ConSol CM / Customer Service makes your employees' work easier and offers your customers optimal service.
   - [View profile](https://www.capterra.com.sg/software/199650/consol-cm-customer-servicce)
   - [Compare vs SP IT Helpdesk](https://www.capterra.com.sg/compare/144918/199650/sp-intranet-365/vs/consol-cm-customer-servicce)
8. **Zendesk Suite** — 4.4/5 (4083 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
   - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
   - [Compare vs SP IT Helpdesk](https://www.capterra.com.sg/compare/144918/164283/sp-intranet-365/vs/zendesk)
9. **Intercom** — 4.5/5 (1134 reviews) — Intercom is an AI platform that combines an AI agent with a helpdesk to deliver efficient customer experiences.
   - [View profile](https://www.capterra.com.sg/software/134347/intercom)
   - [Compare vs SP IT Helpdesk](https://www.capterra.com.sg/compare/134347/144918/intercom/vs/sp-intranet-365)
10. **Zoho Desk** — 4.5/5 (2213 reviews) — Cloud and mobile-based help desk software that enables businesses to deliver customer support and enhance service quality.
    - [View profile](https://www.capterra.com.sg/software/169505/zoho-desk)
    - [Compare vs SP IT Helpdesk](https://www.capterra.com.sg/compare/144918/169505/sp-intranet-365/vs/zoho-desk)
11. **Tidio** — 4.7/5 (590 reviews) — Tidio is customer support software that enables you to provide timely support and generate sales with live chat, automation, and AI.
    - [View profile](https://www.capterra.com.sg/software/144040/tidio-chat)
    - [Compare vs SP IT Helpdesk](https://www.capterra.com.sg/compare/144040/144918/tidio-chat/vs/sp-intranet-365)
12. **Text** — 4.7/5 (30 reviews) — Customer service software that drives revenue. AI agents, live chat, tickets, and automation in one inbox.
    - [View profile](https://www.capterra.com.sg/software/1078275/Text-App)
    - [Compare vs SP IT Helpdesk](https://www.capterra.com.sg/compare/144918/1078275/sp-intranet-365/vs/Text-App)
13. **Sprinklr** — 4.3/5 (91 reviews) — Sprinklr is an enterprise-grade, software platform built to manage customer experiences at scale.
    - [View profile](https://www.capterra.com.sg/software/131274/sprinklr-platform)
    - [Compare vs SP IT Helpdesk](https://www.capterra.com.sg/compare/131274/144918/sprinklr-platform/vs/sp-intranet-365)
14. **Assembled** — 4.7/5 (85 reviews) — AI-powered workforce management with accurate forecasting, flexible scheduling, and real-time visibility across AI and human support.
    - [View profile](https://www.capterra.com.sg/software/195644/assembled)
    - [Compare vs SP IT Helpdesk](https://www.capterra.com.sg/compare/144918/195644/sp-intranet-365/vs/assembled)
15. **NiCE CXone** — 4.2/5 (581 reviews) — Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
    - [View profile](https://www.capterra.com.sg/software/134775/incontact-call-center-software)
    - [Compare vs SP IT Helpdesk](https://www.capterra.com.sg/compare/134775/144918/incontact-call-center-software/vs/sp-intranet-365)

## Related Categories

- [Incident Management Software](https://www.capterra.com.sg/directory/31332/incident-management/software)
- [Help Desk Software](https://www.capterra.com.sg/directory/30008/help-desk/software)
- [Customer Support Software](https://www.capterra.com.sg/directory/32315/customer-support/software)
- [Intranet Software](https://www.capterra.com.sg/directory/31015/intranet/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/144918/sp-intranet-365)
- [View Product Profile](https://www.capterra.com.sg/software/144918/sp-intranet-365)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/144918/SP-Intranet-365/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/144918/sp-intranet-365> |
| en-AU | <https://www.capterra.com.au/alternatives/144918/sp-intranet-365> |
| en-CA | <https://www.capterra.ca/alternatives/144918/sp-intranet-365> |
| en-GB | <https://www.capterra.co.uk/alternatives/144918/sp-intranet-365> |
| en-IE | <https://www.capterra.ie/alternatives/144918/sp-intranet-365> |
| en-IL | <https://www.capterra.co.il/alternatives/144918/sp-intranet-365> |
| en-IN | <https://www.capterra.in/alternatives/144918/sp-intranet-365> |
| en-NZ | <https://www.capterra.co.nz/alternatives/144918/sp-intranet-365> |
| en-SG | <https://www.capterra.com.sg/alternatives/144918/sp-intranet-365> |
| en-ZA | <https://www.capterra.co.za/alternatives/144918/sp-intranet-365> |
| fr | <https://www.capterra.fr/alternatives/144918/sp-intranet-365> |
| fr-BE | <https://fr.capterra.be/alternatives/144918/sp-intranet-365> |
| fr-CA | <https://fr.capterra.ca/alternatives/144918/sp-intranet-365> |
| fr-LU | <https://www.capterra.lu/alternatives/144918/sp-intranet-365> |
| pt | <https://www.capterra.com.br/alternatives/144918/sp-intranet-365> |
| pt-PT | <https://www.capterra.pt/alternatives/144918/sp-intranet-365> |

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