---
description: Get detailed information about Kapture CX and how it can help you meet your business needs. Learn more about Kapture CX price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Kapture CX Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Complaint Management Software](/directory/30674/complaint-management/software) > [Kapture CX](/software/144560/Kapture) > [Kapture CX Alternatives](https://www.capterra.com.sg/alternatives/144560/Kapture)

# Alternatives to Kapture CX

Canonical: https://www.capterra.com.sg/alternatives/144560/Kapture

> Explore the top alternatives to Kapture CX. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zoho Desk** — 4.5/5 (2212 reviews) — Zoho desk helps you manage customer complaints with omnichannel capabilities, advanced analytics, automation, and collaboration.
   - [View profile](https://www.capterra.com.sg/software/169505/zoho-desk)
   - [Compare vs Kapture CX](https://www.capterra.com.sg/compare/144560/169505/Kapture/vs/zoho-desk)
2. **Freshdesk** — 4.5/5 (3427 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
   - [View profile](https://www.capterra.com.sg/software/124981/freshdesk)
   - [Compare vs Kapture CX](https://www.capterra.com.sg/compare/124981/144560/freshdesk/vs/Kapture)
3. **LiveAgent** — 4.7/5 (1782 reviews) — Start for Free with LiveAgent and provide excellent customer service with the ultimate help desk solution for companies of all sizes.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs Kapture CX](https://www.capterra.com.sg/compare/102188/144560/liveagent/vs/Kapture)
4. **Zendesk Suite** — 4.4/5 (4079 reviews) — Zendesk Support is the leading complaint management software built for better customer relationships.
   - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
   - [Compare vs Kapture CX](https://www.capterra.com.sg/compare/144560/164283/Kapture/vs/zendesk)
5. **Tidio** — 4.7/5 (590 reviews) — Tidio is a customer support software suite with live chat, help desk, chatbot, and AI agent options.
   - [View profile](https://www.capterra.com.sg/software/144040/tidio-chat)
   - [Compare vs Kapture CX](https://www.capterra.com.sg/compare/144040/144560/tidio-chat/vs/Kapture)
6. **Intercom** — 4.5/5 (1133 reviews) — Intercom is an AI platform that combines an AI agent with a helpdesk to deliver efficient customer experiences.
   - [View profile](https://www.capterra.com.sg/software/134347/intercom)
   - [Compare vs Kapture CX](https://www.capterra.com.sg/compare/134347/144560/intercom/vs/Kapture)
7. **Wati** — 4.6/5 (203 reviews) — The AI-Powered Customer Engagement Platform built for Revenue Growth.
   - [View profile](https://www.capterra.com.sg/software/204314/wati)
   - [Compare vs Kapture CX](https://www.capterra.com.sg/compare/144560/204314/Kapture/vs/wati)
8. **Yonyx** — 4.7/5 (258 reviews) — Decision tree driven interactive guides that plug into most CRM systems. Follow business processes in an interactive manner.
   - [View profile](https://www.capterra.com.sg/software/130406/agi-self-service)
   - [Compare vs Kapture CX](https://www.capterra.com.sg/compare/130406/144560/agi-self-service/vs/Kapture)
9. **Front** — 4.5/5 (286 reviews) — Front is a complaint management platform that enables support, sales, and account management teams to solve customer inquiries at scale
   - [View profile](https://www.capterra.com.sg/software/132901/front)
   - [Compare vs Kapture CX](https://www.capterra.com.sg/compare/132901/144560/front/vs/Kapture)
10. **Gladly** — 4.8/5 (139 reviews) — Gladly helps brands turn complaints into loyalty with fast, personalized support and AI-assisted resolution across every channel.
    - [View profile](https://www.capterra.com.sg/software/156723/gladly)
    - [Compare vs Kapture CX](https://www.capterra.com.sg/compare/144560/156723/Kapture/vs/gladly)
11. **Supportbench** — 4.9/5 (116 reviews) — Supportbench: Lower costs, accelerate resolutions, and empower agents with AI-driven customer support.
    - [View profile](https://www.capterra.com.sg/software/155934/supportbench)
    - [Compare vs Kapture CX](https://www.capterra.com.sg/compare/144560/155934/Kapture/vs/supportbench)
12. **TeamSupport** — 4.5/5 (848 reviews) — Support ticketing and live chat solution designed to give B2B SaaS businesses a holistic view of their customer relationships.
    - [View profile](https://www.capterra.com.sg/software/87908/teamsupport)
    - [Compare vs Kapture CX](https://www.capterra.com.sg/compare/87908/144560/teamsupport/vs/Kapture)
13. **Bitrix24** — 4.2/5 (990 reviews) — Bitrix24 is \#1 free client management (CRM) and complaint management solution used by 15 million businesses worldwide.
    - [View profile](https://www.capterra.com.sg/software/113540/bitrix24)
    - [Compare vs Kapture CX](https://www.capterra.com.sg/compare/113540/144560/bitrix24/vs/Kapture)
14. **Hiver** — 4.7/5 (147 reviews) — Hiver is a modern, AI customer service platform that helps teams manage all support channels from a single, intuitive interface.
    - [View profile](https://www.capterra.com.sg/software/142975/hiver)
    - [Compare vs Kapture CX](https://www.capterra.com.sg/compare/142975/144560/hiver/vs/Kapture)
15. **Kustomer** — 4.6/5 (79 reviews) — Kustomer is the omnichannel SaaS CRM platform reimagining enterprise customer service to deliver standout experiences.
    - [View profile](https://www.capterra.com.sg/software/158128/kustomer)
    - [Compare vs Kapture CX](https://www.capterra.com.sg/compare/144560/158128/Kapture/vs/kustomer)

## Related Categories

- [Complaint Management Software](https://www.capterra.com.sg/directory/30674/complaint-management/software)
- [Field Service Management Software](https://www.capterra.com.sg/directory/10009/field-service-management/software)
- [Conversational AI Platforms](https://www.capterra.com.sg/directory/31596/conversational-ai-platform/software)
- [Customer Experience Software](https://www.capterra.com.sg/directory/30671/customer-experience/software)
- [Customer Service Software](https://www.capterra.com.sg/directory/22/customer-service/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/144560/Kapture)
- [View Product Profile](https://www.capterra.com.sg/software/144560/Kapture)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/144560/Kapture> |
| de-AT | <https://www.capterra.at/alternatives/144560/Kapture> |
| de-CH | <https://www.capterra.ch/alternatives/144560/Kapture> |
| en | <https://www.capterra.com/p/266354/Kapture/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/144560/Kapture> |
| en-AU | <https://www.capterra.com.au/alternatives/144560/Kapture> |
| en-CA | <https://www.capterra.ca/alternatives/144560/Kapture> |
| en-GB | <https://www.capterra.co.uk/alternatives/144560/Kapture> |
| en-IE | <https://www.capterra.ie/alternatives/144560/Kapture> |
| en-IL | <https://www.capterra.co.il/alternatives/144560/Kapture> |
| en-IN | <https://www.capterra.in/alternatives/144560/Kapture> |
| en-NZ | <https://www.capterra.co.nz/alternatives/144560/Kapture> |
| en-SG | <https://www.capterra.com.sg/alternatives/144560/Kapture> |
| en-ZA | <https://www.capterra.co.za/alternatives/144560/Kapture> |
| ja | <https://www.capterra.jp/alternatives/144560/Kapture> |

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