---
description: Get detailed information about Richdesk and how it can help you meet your business needs. Learn more about Richdesk price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Richdesk Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [Richdesk](/software/144317/richmond-servicedesk) > [Richdesk Alternatives](https://www.capterra.com.sg/alternatives/144317/richmond-servicedesk)

# Alternatives to Richdesk

Canonical: https://www.capterra.com.sg/alternatives/144317/richmond-servicedesk

> Explore the top alternatives to Richdesk. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **SysAid** — 4.5/5 (523 reviews) — AI that gets IT work done, not just answers questions. SysAid resolves incidents, fulfills requests, and acts on its own.
   - [View profile](https://www.capterra.com.sg/software/107225/sysaid)
   - [Compare vs Richdesk](https://www.capterra.com.sg/compare/107225/144317/sysaid/vs/richmond-servicedesk)
2. **ServiceTonic** — 4.6/5 (8 reviews) — Powerful, flexible and easy-to-manage Web-based help desk, issue tracking and service management software.
   - [View profile](https://www.capterra.com.sg/software/112516/servicetonic)
   - [Compare vs Richdesk](https://www.capterra.com.sg/compare/112516/144317/servicetonic/vs/richmond-servicedesk)
3. **ManageEngine ServiceDesk Plus** — 4.4/5 (234 reviews) — ServiceDesk Plus is an ITSM platform that helps IT teams design and deliver services faster through end-to-end workflow automations.
   - [View profile](https://www.capterra.com.sg/software/179501/manageengine-service-desk-plus)
   - [Compare vs Richdesk](https://www.capterra.com.sg/compare/144317/179501/richmond-servicedesk/vs/manageengine-service-desk-plus)
4. **Issuetrak** — 4.6/5 (205 reviews) — Discover the easiest way to resolve shortcomings, requests, and complaints with a platform built for omnichannel customer service.
   - [View profile](https://www.capterra.com.sg/software/16499/issuetrak)
   - [Compare vs Richdesk](https://www.capterra.com.sg/compare/16499/144317/issuetrak/vs/richmond-servicedesk)
5. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — Deliver world-class support for IT, as well as other departments. Boost CSAT and speed up response times with purpose-built AI tools.
   - [View profile](https://www.capterra.com.sg/software/129478/solarwinds-service-desk)
   - [Compare vs Richdesk](https://www.capterra.com.sg/compare/129478/144317/solarwinds-service-desk/vs/richmond-servicedesk)
6. **OTRS** — 4.4/5 (96 reviews) — Fully-managed service management solution with ticketing, workflow automation \& notifications. Help customer teams improve CSAT \& NPS.
   - [View profile](https://www.capterra.com.sg/software/127284/otrs)
   - [Compare vs Richdesk](https://www.capterra.com.sg/compare/127284/144317/otrs/vs/richmond-servicedesk)
7. **Vivantio** — 4.3/5 (178 reviews) — Vivantio's service platform anticipates customer needs with predictive analysis, streamlines operations, and scales as your org grows.
   - [View profile](https://www.capterra.com.sg/software/132880/vivantio)
   - [Compare vs Richdesk](https://www.capterra.com.sg/compare/132880/144317/vivantio/vs/richmond-servicedesk)
8. **C2** — 4.3/5 (14 reviews) — Flexible and powerful customer service software offering intuitive configuration, customizable automations, and rapid integration.
   - [View profile](https://www.capterra.com.sg/software/135915/c2-atom)
   - [Compare vs Richdesk](https://www.capterra.com.sg/compare/135915/144317/c2-atom/vs/richmond-servicedesk)
9. **Freshservice** — 4.6/5 (803 reviews) — Freshservice is an AI-native platform unifying ITSM, ITOM, ITIM, and ESM to deliver proactive, seamless enterprise service experiences.
   - [View profile](https://www.capterra.com.sg/software/132997/freshservice)
   - [Compare vs Richdesk](https://www.capterra.com.sg/compare/132997/144317/freshservice/vs/richmond-servicedesk)
10. **JIRA Service Management** — 4.5/5 (779 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
    - [View profile](https://www.capterra.com.sg/software/138769/jira-service-management)
    - [Compare vs Richdesk](https://www.capterra.com.sg/compare/138769/144317/jira-service-management/vs/richmond-servicedesk)
11. **InvGate Service Management** — 4.6/5 (108 reviews) — InvGate Service Management is the solution of choice for organizations looking for a state-of-the-art ITSM solution with lower TCO.
    - [View profile](https://www.capterra.com.sg/software/133392/service-desk)
    - [Compare vs Richdesk](https://www.capterra.com.sg/compare/133392/144317/service-desk/vs/richmond-servicedesk)
12. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk is the all-in-one customer service support software that delivers exceptional experiences.
    - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
    - [Compare vs Richdesk](https://www.capterra.com.sg/compare/144317/164283/richmond-servicedesk/vs/zendesk)
13. **Agiloft** — 4.8/5 (39 reviews) — Cloud-based tool that helps streamline contract lifecycle management via obligation tracking, pre-made templates, workflows, and more.
    - [View profile](https://www.capterra.com.sg/software/101273/agiloft)
    - [Compare vs Richdesk](https://www.capterra.com.sg/compare/101273/144317/agiloft/vs/richmond-servicedesk)
14. **Salesforce Service Cloud** — 4.5/5 (832 reviews) — The worlds \#1 customer service platform, empowers every service employee with the innovative tools, and unified data.
    - [View profile](https://www.capterra.com.sg/software/136189/salesforce)
    - [Compare vs Richdesk](https://www.capterra.com.sg/compare/136189/144317/salesforce/vs/richmond-servicedesk)
15. **TeamSupport** — 4.5/5 (850 reviews) — We are a support ticketing and live chat solution designed to give B2B SaaS companies a holistic view of their customer relationships.
    - [View profile](https://www.capterra.com.sg/software/87908/teamsupport)
    - [Compare vs Richdesk](https://www.capterra.com.sg/compare/87908/144317/teamsupport/vs/richmond-servicedesk)

## Related Categories

- [Customer Service Software](https://www.capterra.com.sg/directory/22/customer-service/software)
- [IT Asset Management Software](https://www.capterra.com.sg/directory/30077/it-asset-management/software)
- [Help Desk Software](https://www.capterra.com.sg/directory/30008/help-desk/software)
- [ITSM Tools](https://www.capterra.com.sg/directory/30676/itsm/software)
- [Knowledge Base Software](https://www.capterra.com.sg/directory/32454/knowledge-base/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/144317/richmond-servicedesk)
- [View Product Profile](https://www.capterra.com.sg/software/144317/richmond-servicedesk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/144317/Richmond-ServiceDesk/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/144317/richmond-servicedesk> |
| en-AU | <https://www.capterra.com.au/alternatives/144317/richmond-servicedesk> |
| en-CA | <https://www.capterra.ca/alternatives/144317/richmond-servicedesk> |
| en-GB | <https://www.capterra.co.uk/alternatives/144317/richmond-servicedesk> |
| en-IE | <https://www.capterra.ie/alternatives/144317/richmond-servicedesk> |
| en-IL | <https://www.capterra.co.il/alternatives/144317/richmond-servicedesk> |
| en-IN | <https://www.capterra.in/alternatives/144317/richmond-servicedesk> |
| en-NZ | <https://www.capterra.co.nz/alternatives/144317/richmond-servicedesk> |
| en-SG | <https://www.capterra.com.sg/alternatives/144317/richmond-servicedesk> |
| en-ZA | <https://www.capterra.co.za/alternatives/144317/richmond-servicedesk> |

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