---
description: Get detailed information about Groove and how it can help you meet your business needs. Learn more about Groove price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Groove Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [Groove](/software/143005/groove) > [Groove Alternatives](https://www.capterra.com.sg/alternatives/143005/groove)

# Alternatives to Groove

Canonical: https://www.capterra.com.sg/alternatives/143005/groove

> Explore the top alternatives to Groove. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk is a customer support software that helps businesses streamline support operations and enhance customer experiences.
   - [View profile](https://www.capterra.com.sg/software/124981/freshdesk)
   - [Compare vs Groove](https://www.capterra.com.sg/compare/124981/143005/freshdesk/vs/groove)
2. **Zoho Desk** — 4.5/5 (2211 reviews) — Cloud and mobile-based help desk software that enables businesses to deliver customer support and enhance service quality.
   - [View profile](https://www.capterra.com.sg/software/169505/zoho-desk)
   - [Compare vs Groove](https://www.capterra.com.sg/compare/143005/169505/groove/vs/zoho-desk)
3. **LiveAgent** — 4.7/5 (1753 reviews) — Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs Groove](https://www.capterra.com.sg/compare/102188/143005/liveagent/vs/groove)
4. **Salesforce Sales Cloud** — 4.4/5 (18768 reviews) — Bring together CRM apps for sales, service, marketing, commerce, AI, and more in one integrated solution.
   - [View profile](https://www.capterra.com.sg/software/61368/salesforce)
   - [Compare vs Groove](https://www.capterra.com.sg/compare/61368/143005/salesforce/vs/groove)
5. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
   - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
   - [Compare vs Groove](https://www.capterra.com.sg/compare/143005/164283/groove/vs/zendesk)
6. **LiveChat** — 4.6/5 (1715 reviews) — AI-based solution that helps businesses automate support, boosts sales, and enhances satisfaction across multiple channels.
   - [View profile](https://www.capterra.com.sg/software/62194/livechat)
   - [Compare vs Groove](https://www.capterra.com.sg/compare/62194/143005/livechat/vs/groove)
7. **Tidio** — 4.7/5 (590 reviews) — Tidio is customer support software that enables you to provide timely support and generate sales with live chat, automation, and AI.
   - [View profile](https://www.capterra.com.sg/software/144040/tidio-chat)
   - [Compare vs Groove](https://www.capterra.com.sg/compare/143005/144040/groove/vs/tidio-chat)
8. **Milvus** — 4.8/5 (298 reviews) — Intelligent helpdesk and IT management system.
   - [View profile](https://www.capterra.com.sg/software/202528/milvus)
   - [Compare vs Groove](https://www.capterra.com.sg/compare/143005/202528/groove/vs/milvus)
9. **Intercom** — 4.5/5 (1131 reviews) — Intercom is an AI platform that combines an AI agent with a helpdesk to deliver efficient customer experiences.
   - [View profile](https://www.capterra.com.sg/software/134347/intercom)
   - [Compare vs Groove](https://www.capterra.com.sg/compare/134347/143005/intercom/vs/groove)
10. **HelpDesk** — 4.6/5 (180 reviews) — HelpDesk is an online ticketing system designed to simplify your teams work. Provide outstanding customer support. Effortlessly.
    - [View profile](https://www.capterra.com.sg/software/185973/helpdesk)
    - [Compare vs Groove](https://www.capterra.com.sg/compare/143005/185973/groove/vs/helpdesk)
11. **Dynamics 365** — 4.4/5 (5811 reviews) — Dynamics 365 offers integrated business management solution that automates financial, customer relationship and supply chain processes.
    - [View profile](https://www.capterra.com.sg/software/157279/dynamics-365)
    - [Compare vs Groove](https://www.capterra.com.sg/compare/143005/157279/groove/vs/dynamics-365)
12. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — Salesforce Service Cloud is a software that helps service teams deliver personalized support across various channels.
    - [View profile](https://www.capterra.com.sg/software/136189/salesforce)
    - [Compare vs Groove](https://www.capterra.com.sg/compare/136189/143005/salesforce/vs/groove)
13. **Zoho Assist** — 4.7/5 (1374 reviews) — Zoho Assist provides a simple and straight forward user interface to connect to remote computers anywhere on the globe.
    - [View profile](https://www.capterra.com.sg/software/181775/zoho-assist)
    - [Compare vs Groove](https://www.capterra.com.sg/compare/143005/181775/groove/vs/zoho-assist)
14. **Bitrix24** — 4.2/5 (984 reviews) — Bitrix24 is \#1 free CRM with lead generation tools used by 15 million companies worldwide.
    - [View profile](https://www.capterra.com.sg/software/113540/bitrix24)
    - [Compare vs Groove](https://www.capterra.com.sg/compare/113540/143005/bitrix24/vs/groove)
15. **Yonyx** — 4.7/5 (256 reviews) — Decision tree driven interactive guides that plug into most CRM systems. Follow business processes in an interactive manner.
    - [View profile](https://www.capterra.com.sg/software/130406/agi-self-service)
    - [Compare vs Groove](https://www.capterra.com.sg/compare/130406/143005/agi-self-service/vs/groove)

## Related Categories

- [Help Desk Software](https://www.capterra.com.sg/directory/30008/help-desk/software)
- [Knowledge Management Software](https://www.capterra.com.sg/directory/30094/knowledge-management/software)
- [Customer Service Software](https://www.capterra.com.sg/directory/22/customer-service/software)
- [Customer Satisfaction Software](https://www.capterra.com.sg/directory/30541/customer-satisfaction/software)
- [Customer Experience Software](https://www.capterra.com.sg/directory/30671/customer-experience/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/143005/groove)
- [View Product Profile](https://www.capterra.com.sg/software/143005/groove)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/143005/groove> |
| de-AT | <https://www.capterra.at/alternatives/143005/groove> |
| de-CH | <https://www.capterra.ch/alternatives/143005/groove> |
| en | <https://www.capterra.com/p/143005/Groove/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/143005/groove> |
| en-AU | <https://www.capterra.com.au/alternatives/143005/groove> |
| en-CA | <https://www.capterra.ca/alternatives/143005/groove> |
| en-GB | <https://www.capterra.co.uk/alternatives/143005/groove> |
| en-IE | <https://www.capterra.ie/alternatives/143005/groove> |
| en-IL | <https://www.capterra.co.il/alternatives/143005/groove> |
| en-IN | <https://www.capterra.in/alternatives/143005/groove> |
| en-NZ | <https://www.capterra.co.nz/alternatives/143005/groove> |
| en-SG | <https://www.capterra.com.sg/alternatives/143005/groove> |
| en-ZA | <https://www.capterra.co.za/alternatives/143005/groove> |
| es | <https://www.capterra.es/alternatives/143005/groove> |
| es-AR | <https://www.capterra.com.ar/alternatives/143005/groove> |
| es-CL | <https://www.capterra.cl/alternatives/143005/groove> |
| es-CO | <https://www.capterra.co/alternatives/143005/groove> |
| es-CR | <https://www.capterra.co.cr/alternatives/143005/groove> |
| es-DO | <https://www.capterra.do/alternatives/143005/groove> |
| es-EC | <https://www.capterra.ec/alternatives/143005/groove> |
| es-MX | <https://www.capterra.mx/alternatives/143005/groove> |
| es-PA | <https://www.capterra.com.pa/alternatives/143005/groove> |
| es-PE | <https://www.capterra.pe/alternatives/143005/groove> |
| fr | <https://www.capterra.fr/alternatives/143005/groove> |
| fr-BE | <https://fr.capterra.be/alternatives/143005/groove> |
| fr-CA | <https://fr.capterra.ca/alternatives/143005/groove> |
| fr-LU | <https://www.capterra.lu/alternatives/143005/groove> |
| it | <https://www.capterra.it/alternatives/143005/groove> |
| nl | <https://www.capterra.nl/alternatives/143005/groove> |
| nl-BE | <https://www.capterra.be/alternatives/143005/groove> |
| pt | <https://www.capterra.com.br/alternatives/143005/groove> |
| pt-PT | <https://www.capterra.pt/alternatives/143005/groove> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Groove","description":"See our list of Groove alternatives on Capterra Singapore. Filter them by price, features, and ratings to make the best decision for your business. We provide detailed information on software along with verified reviews.","url":"https://www.capterra.com.sg/alternatives/143005/groove","about":{"@id":"https://www.capterra.com.sg/alternatives/143005/groove#software"},"breadcrumb":{"@id":"https://www.capterra.com.sg/alternatives/143005/groove#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.com.sg/alternatives/143005/groove#webpage","mainEntity":{"@id":"https://www.capterra.com.sg/alternatives/143005/groove#software"},"isPartOf":{"@id":"https://www.capterra.com.sg/#website"},"inLanguage":"en-SG","publisher":{"@id":"https://www.capterra.com.sg/#organization"}},{"name":"Groove","url":"https://www.capterra.com.sg/software/143005/groove","@type":"SoftwareApplication","@id":"https://www.capterra.com.sg/software/143005/groove#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":87},"offers":{"price":"29","@type":"Offer"}},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk Software","position":2,"item":"/directory/30008/help-desk/software","@type":"ListItem"},{"name":"Groove","position":3,"item":"/software/143005/groove","@type":"ListItem"},{"name":"Groove Alternatives","position":4,"item":"https://www.capterra.com.sg/alternatives/143005/groove","@type":"ListItem"}],"@id":"https://www.capterra.com.sg/alternatives/143005/groove#breadcrumblist"}]}
</script><script type="application/ld+json">
  {"name":"Groove Alternatives - Capterra Singapore 2026","@context":"https://schema.org","@type":"ItemList","itemListElement":[{"name":"Freshdesk","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69d55a02-59f1-4cbf-aabd-353fd6b19bca.png","url":"https://www.capterra.com.sg/software/124981/freshdesk","@type":"ListItem"},{"name":"Zoho Desk","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d6440f4-1b79-46d5-a3ca-d4a0ae9e3100.png","url":"https://www.capterra.com.sg/software/169505/zoho-desk","@type":"ListItem"},{"name":"LiveAgent","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.capterra.com.sg/software/102188/liveagent","@type":"ListItem"},{"name":"Salesforce Sales Cloud","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f11ea590-5812-4ce0-a108-3837d065513d.png","url":"https://www.capterra.com.sg/software/61368/salesforce","@type":"ListItem"},{"name":"Zendesk Suite","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.capterra.com.sg/software/164283/zendesk","@type":"ListItem"},{"name":"LiveChat","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c56135f-eeb4-4d21-8b10-89435d98064e.png","url":"https://www.capterra.com.sg/software/62194/livechat","@type":"ListItem"},{"name":"Tidio","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://www.capterra.com.sg/software/144040/tidio-chat","@type":"ListItem"},{"name":"Milvus","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ffd3f3f5-79b1-4849-8bbb-6cb82aa3aafa.png","url":"https://www.capterra.com.sg/software/202528/milvus","@type":"ListItem"},{"name":"Intercom","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6a454b39-277e-4602-aaed-5412bfd47102.png","url":"https://www.capterra.com.sg/software/134347/intercom","@type":"ListItem"},{"name":"HelpDesk","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4a836eda-81e3-4eac-aa10-35158a379e59.png","url":"https://www.capterra.com.sg/software/185973/helpdesk","@type":"ListItem"},{"name":"Dynamics 365","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a5d35bcd-e674-49ae-b851-7c2579a7969f.jpeg","url":"https://www.capterra.com.sg/software/157279/dynamics-365","@type":"ListItem"},{"name":"Salesforce Service Cloud","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://www.capterra.com.sg/software/136189/salesforce","@type":"ListItem"},{"name":"Zoho Assist","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f6275ea1-8489-4f86-a030-526d3e2ae20e.jpeg","url":"https://www.capterra.com.sg/software/181775/zoho-assist","@type":"ListItem"},{"name":"Bitrix24","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0d820dd6-6e0b-43de-becb-e9078a2d9fac.png","url":"https://www.capterra.com.sg/software/113540/bitrix24","@type":"ListItem"},{"name":"Yonyx","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5b307d20-0f07-43d7-ab02-81646f8bb34c.png","url":"https://www.capterra.com.sg/software/130406/agi-self-service","@type":"ListItem"}],"@id":"https://www.capterra.com.sg/alternatives/143005/groove#itemlist","numberOfItems":15}
</script>