---
description: Get detailed information about Groove and how it can help you meet your business needs. Learn more about Groove price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Groove Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [Groove](/software/143005/groove) > [Groove Alternatives](https://www.capterra.com.sg/alternatives/143005/groove)

# Alternatives to Groove

Canonical: https://www.capterra.com.sg/alternatives/143005/groove

> Explore the top alternatives to Groove. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zoho Desk** — 4.5/5 (2212 reviews) — Put customer service at the heart of your company. Make customers happier, agents more empowered, and your business healthier.
   - [View profile](https://www.capterra.com.sg/software/169505/zoho-desk)
   - [Compare vs Groove](https://www.capterra.com.sg/compare/143005/169505/groove/vs/zoho-desk)
2. **Freshdesk** — 4.5/5 (3427 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
   - [View profile](https://www.capterra.com.sg/software/124981/freshdesk)
   - [Compare vs Groove](https://www.capterra.com.sg/compare/124981/143005/freshdesk/vs/groove)
3. **Salesforce Sales Cloud** — 4.4/5 (18782 reviews) — Bring together CRM apps for sales, service, marketing, commerce, AI, and more in one integrated solution.
   - [View profile](https://www.capterra.com.sg/software/61368/salesforce)
   - [Compare vs Groove](https://www.capterra.com.sg/compare/61368/143005/salesforce/vs/groove)
4. **Zendesk Suite** — 4.4/5 (4079 reviews) — Speed up resolution times and automate workflows with an AI-powered help desk software built for customer support, IT, and HR teams.
   - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
   - [Compare vs Groove](https://www.capterra.com.sg/compare/143005/164283/groove/vs/zendesk)
5. **LiveChat** — 4.6/5 (1723 reviews) — AI-based solution that helps businesses automate support, boosts sales, and enhances satisfaction across multiple channels.
   - [View profile](https://www.capterra.com.sg/software/62194/livechat)
   - [Compare vs Groove](https://www.capterra.com.sg/compare/62194/143005/livechat/vs/groove)
6. **LiveAgent** — 4.7/5 (1782 reviews) — Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs Groove](https://www.capterra.com.sg/compare/102188/143005/liveagent/vs/groove)
7. **Tidio** — 4.7/5 (590 reviews) — Tidio is a help desk software suite with live chat, help desk, chatbot, and AI agent options designed to streamline customer support.
   - [View profile](https://www.capterra.com.sg/software/144040/tidio-chat)
   - [Compare vs Groove](https://www.capterra.com.sg/compare/143005/144040/groove/vs/tidio-chat)
8. **Milvus** — 4.8/5 (298 reviews) — Intelligent helpdesk and IT management system.
   - [View profile](https://www.capterra.com.sg/software/202528/milvus)
   - [Compare vs Groove](https://www.capterra.com.sg/compare/143005/202528/groove/vs/milvus)
9. **Intercom** — 4.5/5 (1133 reviews) — Intercom is the complete AI-first customer service platform, improving experiences for customers, support agents, and managers
   - [View profile](https://www.capterra.com.sg/software/134347/intercom)
   - [Compare vs Groove](https://www.capterra.com.sg/compare/134347/143005/intercom/vs/groove)
10. **HelpDesk** — 4.6/5 (180 reviews) — HelpDesk is an online ticketing system designed to simplify your teams work. Provide outstanding customer support. Effortlessly.
    - [View profile](https://www.capterra.com.sg/software/185973/helpdesk)
    - [Compare vs Groove](https://www.capterra.com.sg/compare/143005/185973/groove/vs/helpdesk)
11. **Dynamics 365** — 4.4/5 (5822 reviews) — Dynamics 365 offers integrated business management solution that automates financial, customer relationship and supply chain processes.
    - [View profile](https://www.capterra.com.sg/software/157279/dynamics-365)
    - [Compare vs Groove](https://www.capterra.com.sg/compare/143005/157279/groove/vs/dynamics-365)
12. **Salesforce Service Cloud** — 4.5/5 (824 reviews) — The worlds \#1 customer service platform, empowers every service employee with the innovative tools, and unified data.
    - [View profile](https://www.capterra.com.sg/software/136189/salesforce)
    - [Compare vs Groove](https://www.capterra.com.sg/compare/136189/143005/salesforce/vs/groove)
13. **Zoho Assist** — 4.7/5 (1407 reviews) — Zoho Assist provides a simple and straight forward user interface to connect to remote computers anywhere on the globe.
    - [View profile](https://www.capterra.com.sg/software/181775/zoho-assist)
    - [Compare vs Groove](https://www.capterra.com.sg/compare/143005/181775/groove/vs/zoho-assist)
14. **Bitrix24** — 4.2/5 (990 reviews) — Bitrix24 \#1 free helpdesk and contact center software that comes with CRM. Used by 15 million companies in cloud and on-premise.
    - [View profile](https://www.capterra.com.sg/software/113540/bitrix24)
    - [Compare vs Groove](https://www.capterra.com.sg/compare/113540/143005/bitrix24/vs/groove)
15. **Yonyx** — 4.7/5 (258 reviews) — Yonyx aids Helpdesk with interactive decision trees for efficient troubleshooting, self-service and ticket creation with transcripts.
    - [View profile](https://www.capterra.com.sg/software/130406/agi-self-service)
    - [Compare vs Groove](https://www.capterra.com.sg/compare/130406/143005/agi-self-service/vs/groove)

## Related Categories

- [Help Desk Software](https://www.capterra.com.sg/directory/30008/help-desk/software)
- [Knowledge Management Software](https://www.capterra.com.sg/directory/30094/knowledge-management/software)
- [Customer Service Software](https://www.capterra.com.sg/directory/22/customer-service/software)
- [Customer Satisfaction Software](https://www.capterra.com.sg/directory/30541/customer-satisfaction/software)
- [Customer Experience Software](https://www.capterra.com.sg/directory/30671/customer-experience/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/143005/groove)
- [View Product Profile](https://www.capterra.com.sg/software/143005/groove)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/143005/groove> |
| de-AT | <https://www.capterra.at/alternatives/143005/groove> |
| de-CH | <https://www.capterra.ch/alternatives/143005/groove> |
| en | <https://www.capterra.com/p/143005/Groove/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/143005/groove> |
| en-AU | <https://www.capterra.com.au/alternatives/143005/groove> |
| en-CA | <https://www.capterra.ca/alternatives/143005/groove> |
| en-GB | <https://www.capterra.co.uk/alternatives/143005/groove> |
| en-IE | <https://www.capterra.ie/alternatives/143005/groove> |
| en-IL | <https://www.capterra.co.il/alternatives/143005/groove> |
| en-IN | <https://www.capterra.in/alternatives/143005/groove> |
| en-NZ | <https://www.capterra.co.nz/alternatives/143005/groove> |
| en-SG | <https://www.capterra.com.sg/alternatives/143005/groove> |
| en-ZA | <https://www.capterra.co.za/alternatives/143005/groove> |
| es | <https://www.capterra.es/alternatives/143005/groove> |
| es-AR | <https://www.capterra.com.ar/alternatives/143005/groove> |
| es-CL | <https://www.capterra.cl/alternatives/143005/groove> |
| es-CO | <https://www.capterra.co/alternatives/143005/groove> |
| es-CR | <https://www.capterra.co.cr/alternatives/143005/groove> |
| es-DO | <https://www.capterra.do/alternatives/143005/groove> |
| es-EC | <https://www.capterra.ec/alternatives/143005/groove> |
| es-MX | <https://www.capterra.mx/alternatives/143005/groove> |
| es-PA | <https://www.capterra.com.pa/alternatives/143005/groove> |
| es-PE | <https://www.capterra.pe/alternatives/143005/groove> |
| fr | <https://www.capterra.fr/alternatives/143005/groove> |
| fr-BE | <https://fr.capterra.be/alternatives/143005/groove> |
| fr-CA | <https://fr.capterra.ca/alternatives/143005/groove> |
| fr-LU | <https://www.capterra.lu/alternatives/143005/groove> |
| it | <https://www.capterra.it/alternatives/143005/groove> |
| nl | <https://www.capterra.nl/alternatives/143005/groove> |
| nl-BE | <https://www.capterra.be/alternatives/143005/groove> |
| pt | <https://www.capterra.com.br/alternatives/143005/groove> |
| pt-PT | <https://www.capterra.pt/alternatives/143005/groove> |

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