---
description: Get detailed information about Focus Contact Center and how it can help you meet your business needs. Learn more about Focus Contact Center price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Focus Contact Center Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Sales Enablement Software](/directory/30798/sales-enablement/software) > [Focus Contact Center](/software/141548/call-center-software) > [Focus Contact Center Alternatives](https://www.capterra.com.sg/alternatives/141548/call-center-software)

# Alternatives to Focus Contact Center

Canonical: https://www.capterra.com.sg/alternatives/141548/call-center-software

> Explore the top alternatives to Focus Contact Center. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **JustCall** — 4.1/5 (225 reviews) — Cloud-based communication platform for sales and support teams with voice, SMS, WhatsApp, email, AI agents, dialers, and CRM.
   - [View profile](https://www.capterra.com.sg/software/157853/justcall)
   - [Compare vs Focus Contact Center](https://www.capterra.com.sg/compare/141548/157853/call-center-software/vs/justcall)
2. **Five9** — 4.2/5 (487 reviews) — Five9 is a cloud-based contact center software that helps organizations deliver exceptional customer experiences.
   - [View profile](https://www.capterra.com.sg/software/132405/five9)
   - [Compare vs Focus Contact Center](https://www.capterra.com.sg/compare/132405/141548/five9/vs/call-center-software)
3. **Ricochet360** — 4.8/5 (82 reviews) — Our products include: Auto Dialer, Cloud Phone System, Progressive Dialer, CRM \& Lead Management, and Email \& SMS Marketing Automation.
   - [View profile](https://www.capterra.com.sg/software/141932/ricochet)
   - [Compare vs Focus Contact Center](https://www.capterra.com.sg/compare/141548/141932/call-center-software/vs/ricochet)
4. **CloudTalk** — 4.4/5 (271 reviews) — CloudTalk is an AI-powered, cloud-based call center software for sales and customer service teams. Start your FREE 14-day trial today\!
   - [View profile](https://www.capterra.com.sg/software/182004/cloudtalk)
   - [Compare vs Focus Contact Center](https://www.capterra.com.sg/compare/141548/182004/call-center-software/vs/cloudtalk)
5. **Kixie PowerCall & SMS** — 4.6/5 (295 reviews) — Cloud-based sales engagement tool with a multi-line power dialer, business SMS, CRM integration, automated cadences, and call.
   - [View profile](https://www.capterra.com.sg/software/135636/kixie-powercall)
   - [Compare vs Focus Contact Center](https://www.capterra.com.sg/compare/135636/141548/kixie-powercall/vs/call-center-software)
6. **PhoneBurner** — 4.8/5 (176 reviews) — Dialer software built for high connect rates. PhoneBurner powers millions of conversations, with average answer rates exceeding 10%.
   - [View profile](https://www.capterra.com.sg/software/134672/phoneburner)
   - [Compare vs Focus Contact Center](https://www.capterra.com.sg/compare/134672/141548/phoneburner/vs/call-center-software)
7. **Dialfire** — 4.8/5 (27 reviews) — Easy-to-use, full-featured Call Center Software from the cloud with many advanced features, but no set-up or monthly agent fee
   - [View profile](https://www.capterra.com.sg/software/156848/dialfire)
   - [Compare vs Focus Contact Center](https://www.capterra.com.sg/compare/141548/156848/call-center-software/vs/dialfire)
8. **CallShaper** — 4.9/5 (16 reviews) — Outbound + Inbound, IVR, AI, Dispatch, QA, Omni, reporting, 25 Lines/agent, soft-phone, TCPA, 99.999% uptime, API, WebHooks and more\!
   - [View profile](https://www.capterra.com.sg/software/157494/callshaper)
   - [Compare vs Focus Contact Center](https://www.capterra.com.sg/compare/141548/157494/call-center-software/vs/callshaper)
9. **DCDial** (0 reviews) — A full featured solution for a digital call centers that can be used from scratch or added as an improvement to an existing solution.
   - [View profile](https://www.capterra.com.sg/software/186810/could-call-center)
   - [Compare vs Focus Contact Center](https://www.capterra.com.sg/compare/141548/186810/call-center-software/vs/could-call-center)
10. **DialedIn CCaaS** — 4.8/5 (335 reviews) — Cloud-based CCaaS platform with advanced dialing, smart routing, CRM integration, real-time analytics, and seamless scalability.
    - [View profile](https://www.capterra.com.sg/software/29589/callcenternow)
    - [Compare vs Focus Contact Center](https://www.capterra.com.sg/compare/29589/141548/callcenternow/vs/call-center-software)
11. **Dialpad** — 4.2/5 (571 reviews) — AI-powered sales enablement, built into every live conversation.
    - [View profile](https://www.capterra.com.sg/software/190976/dialpad-sell)
    - [Compare vs Focus Contact Center](https://www.capterra.com.sg/compare/141548/190976/call-center-software/vs/dialpad-sell)
12. **uContact** — 4.5/5 (81 reviews) — Omnichannel Contact Center Solution / All in One - Dialers - IVR - SMS - Web Chat - Social Networks - Messaging and more\!\!
    - [View profile](https://www.capterra.com.sg/software/115213/ucontact)
    - [Compare vs Focus Contact Center](https://www.capterra.com.sg/compare/115213/141548/ucontact/vs/call-center-software)
13. **CallTools** — 4.8/5 (156 reviews) — Unlimited Minutes on Predictive, Power, and Preview Dialer with Built-In Web Phone, CRM, and Dedicated In-House Support Team. Call now\!
    - [View profile](https://www.capterra.com.sg/software/149510/call-center-software)
    - [Compare vs Focus Contact Center](https://www.capterra.com.sg/compare/141548/149510/call-center-software/vs/call-center-software)
14. **ICTBroadcast** — 4.0/5 (5 reviews) — A white label \& multi tenant predictive dialer software supporting predictive, progressive, preview, power and manual dialling .
    - [View profile](https://www.capterra.com.sg/software/130753/ictbroadcast)
    - [Compare vs Focus Contact Center](https://www.capterra.com.sg/compare/130753/141548/ictbroadcast/vs/call-center-software)
15. **Bitrix24** — 4.2/5 (1005 reviews) — Bitrix24 is \#1 free sales enablement software used by over 15 million companies worldwide
    - [View profile](https://www.capterra.com.sg/software/113540/bitrix24)
    - [Compare vs Focus Contact Center](https://www.capterra.com.sg/compare/113540/141548/bitrix24/vs/call-center-software)

## Related Categories

- [Sales Enablement Software](https://www.capterra.com.sg/directory/30798/sales-enablement/software)
- [Call Tracking Software](https://www.capterra.com.sg/directory/30901/call-tracking/software)
- [Auto Dialer Software](https://www.capterra.com.sg/directory/30999/auto-dialer/software)
- [IVR Software](https://www.capterra.com.sg/directory/30231/ivr/software)
- [Inside Sales Software](https://www.capterra.com.sg/directory/30680/inside-sales/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/141548/call-center-software)
- [View Product Profile](https://www.capterra.com.sg/software/141548/call-center-software)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/141548/call-center-software> |
| de-AT | <https://www.capterra.at/alternatives/141548/call-center-software> |
| de-CH | <https://www.capterra.ch/alternatives/141548/call-center-software> |
| en | <https://www.capterra.com/p/141548/Call-Center-Software/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/141548/call-center-software> |
| en-AU | <https://www.capterra.com.au/alternatives/141548/call-center-software> |
| en-CA | <https://www.capterra.ca/alternatives/141548/call-center-software> |
| en-GB | <https://www.capterra.co.uk/alternatives/141548/call-center-software> |
| en-IE | <https://www.capterra.ie/alternatives/141548/call-center-software> |
| en-IL | <https://www.capterra.co.il/alternatives/141548/call-center-software> |
| en-IN | <https://www.capterra.in/alternatives/141548/call-center-software> |
| en-NZ | <https://www.capterra.co.nz/alternatives/141548/call-center-software> |
| en-SG | <https://www.capterra.com.sg/alternatives/141548/call-center-software> |
| en-ZA | <https://www.capterra.co.za/alternatives/141548/call-center-software> |
| es | <https://www.capterra.es/alternatives/141548/call-center-software> |
| es-AR | <https://www.capterra.com.ar/alternatives/141548/call-center-software> |
| es-CL | <https://www.capterra.cl/alternatives/141548/call-center-software> |
| es-CO | <https://www.capterra.co/alternatives/141548/call-center-software> |
| es-CR | <https://www.capterra.co.cr/alternatives/141548/call-center-software> |
| es-DO | <https://www.capterra.do/alternatives/141548/call-center-software> |
| es-EC | <https://www.capterra.ec/alternatives/141548/call-center-software> |
| es-MX | <https://www.capterra.mx/alternatives/141548/call-center-software> |
| es-PA | <https://www.capterra.com.pa/alternatives/141548/call-center-software> |
| es-PE | <https://www.capterra.pe/alternatives/141548/call-center-software> |
| fr | <https://www.capterra.fr/alternatives/141548/call-center-software> |
| fr-BE | <https://fr.capterra.be/alternatives/141548/call-center-software> |
| fr-CA | <https://fr.capterra.ca/alternatives/141548/call-center-software> |
| fr-LU | <https://www.capterra.lu/alternatives/141548/call-center-software> |
| it | <https://www.capterra.it/alternatives/141548/call-center-software> |
| nl | <https://www.capterra.nl/alternatives/141548/call-center-software> |
| nl-BE | <https://www.capterra.be/alternatives/141548/call-center-software> |

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