---
description: Get detailed information about CXM and how it can help you meet your business needs. Learn more about CXM price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CXM Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [CXM](/software/140678/cxm-recording-and-quality-monitoring) > [CXM Alternatives](https://www.capterra.com.sg/alternatives/140678/cxm-recording-and-quality-monitoring)

# Alternatives to CXM

Canonical: https://www.capterra.com.sg/alternatives/140678/cxm-recording-and-quality-monitoring

> Explore the top alternatives to CXM. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **CallScripter Synergy** — 5.0/5 (1 reviews) — Awaken Scripting is a Web-based application allowing for the development of scripts and workflows to support any contact centre process
   - [View profile](https://www.capterra.com.sg/software/155475/callscripter)
   - [Compare vs CXM](https://www.capterra.com.sg/compare/140678/155475/cxm-recording-and-quality-monitoring/vs/callscripter)
2. **GoAutoDial** — 3.7/5 (3 reviews) — A full-service call center solution with a real-time dashboard, reporting \&amp; analytics, with manual, progressive and predictive dialing.
   - [View profile](https://www.capterra.com.sg/software/162017/goautodial)
   - [Compare vs CXM](https://www.capterra.com.sg/compare/140678/162017/cxm-recording-and-quality-monitoring/vs/goautodial)
3. **Mida Attendant Console Pro** — 4.0/5 (2 reviews) — Say goodbye to stressed receptionists and frustrated customers. Deliver a superior customer experience with ease.
   - [View profile](https://www.capterra.com.sg/software/1012780/mida-attendant-console-pro)
   - [Compare vs CXM](https://www.capterra.com.sg/compare/140678/1012780/cxm-recording-and-quality-monitoring/vs/mida-attendant-console-pro)
4. **TASKE Contact** — 3.7/5 (3 reviews) — TASKE's contact center software enables call centers to optimize customer interactions and curb customer frustration.
   - [View profile](https://www.capterra.com.sg/software/27968/taske-contact)
   - [Compare vs CXM](https://www.capterra.com.sg/compare/27968/140678/taske-contact/vs/cxm-recording-and-quality-monitoring)
5. **neXorce** — 4.0/5 (2 reviews) — Call Center Real Time Reporting Software via software to drive devices to display real time KPI's to call center managers and agents.
   - [View profile](https://www.capterra.com.sg/software/95939/nexorce)
   - [Compare vs CXM](https://www.capterra.com.sg/compare/95939/140678/nexorce/vs/cxm-recording-and-quality-monitoring)
6. **VoApps** — 4.9/5 (13 reviews) — DirectDrop Voicemail is a mobile voicemail messaging software that enables businesses to reach more mobile users.
   - [View profile](https://www.capterra.com.sg/software/148795/voapps)
   - [Compare vs CXM](https://www.capterra.com.sg/compare/140678/148795/cxm-recording-and-quality-monitoring/vs/voapps)

## Related Categories

- [Call Centre Software](https://www.capterra.com.sg/directory/30007/call-center/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/140678/cxm-recording-and-quality-monitoring)
- [View Product Profile](https://www.capterra.com.sg/software/140678/cxm-recording-and-quality-monitoring)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/140678/CXM-Recording-and-Quality-Monitoring/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/140678/cxm-recording-and-quality-monitoring> |
| en-AU | <https://www.capterra.com.au/alternatives/140678/cxm-recording-and-quality-monitoring> |
| en-CA | <https://www.capterra.ca/alternatives/140678/cxm-recording-and-quality-monitoring> |
| en-GB | <https://www.capterra.co.uk/alternatives/140678/cxm-recording-and-quality-monitoring> |
| en-IE | <https://www.capterra.ie/alternatives/140678/cxm-recording-and-quality-monitoring> |
| en-IL | <https://www.capterra.co.il/alternatives/140678/cxm-recording-and-quality-monitoring> |
| en-IN | <https://www.capterra.in/alternatives/140678/cxm-recording-and-quality-monitoring> |
| en-NZ | <https://www.capterra.co.nz/alternatives/140678/cxm-recording-and-quality-monitoring> |
| en-SG | <https://www.capterra.com.sg/alternatives/140678/cxm-recording-and-quality-monitoring> |
| en-ZA | <https://www.capterra.co.za/alternatives/140678/cxm-recording-and-quality-monitoring> |
| es | <https://www.capterra.es/alternatives/140678/cxm-recording-and-quality-monitoring> |
| es-AR | <https://www.capterra.com.ar/alternatives/140678/cxm-recording-and-quality-monitoring> |
| es-CL | <https://www.capterra.cl/alternatives/140678/cxm-recording-and-quality-monitoring> |
| es-CO | <https://www.capterra.co/alternatives/140678/cxm-recording-and-quality-monitoring> |
| es-CR | <https://www.capterra.co.cr/alternatives/140678/cxm-recording-and-quality-monitoring> |
| es-DO | <https://www.capterra.do/alternatives/140678/cxm-recording-and-quality-monitoring> |
| es-EC | <https://www.capterra.ec/alternatives/140678/cxm-recording-and-quality-monitoring> |
| es-MX | <https://www.capterra.mx/alternatives/140678/cxm-recording-and-quality-monitoring> |
| es-PA | <https://www.capterra.com.pa/alternatives/140678/cxm-recording-and-quality-monitoring> |
| es-PE | <https://www.capterra.pe/alternatives/140678/cxm-recording-and-quality-monitoring> |

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