---
description: Get detailed information about Complaints Pro and how it can help you meet your business needs. Learn more about Complaints Pro price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Complaints Pro Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Complaint Management Software](/directory/30674/complaint-management/software) > [Complaints Pro](/software/138929/complaints-pro) > [Complaints Pro Alternatives](https://www.capterra.com.sg/alternatives/138929/complaints-pro)

# Alternatives to Complaints Pro

Canonical: https://www.capterra.com.sg/alternatives/138929/complaints-pro

> Explore the top alternatives to Complaints Pro. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Zoho Desk** — 4.5/5 (2212 reviews) — Zoho desk helps you manage customer complaints with omnichannel capabilities, advanced analytics, automation, and collaboration.
   - [View profile](https://www.capterra.com.sg/software/169505/zoho-desk)
   - [Compare vs Complaints Pro](https://www.capterra.com.sg/compare/138929/169505/complaints-pro/vs/zoho-desk)
2. **Freshdesk** — 4.5/5 (3425 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
   - [View profile](https://www.capterra.com.sg/software/124981/freshdesk)
   - [Compare vs Complaints Pro](https://www.capterra.com.sg/compare/124981/138929/freshdesk/vs/complaints-pro)
3. **MasterControl Quality Excellence** — 4.5/5 (534 reviews) — Efficiently manage customer complaints with our complaint tracking software. Streamline resolution, ensuring digital quality management
   - [View profile](https://www.capterra.com.sg/software/148577/mastercontrol)
   - [Compare vs Complaints Pro](https://www.capterra.com.sg/compare/138929/148577/complaints-pro/vs/mastercontrol)
4. **LiveAgent** — 4.7/5 (1781 reviews) — Start for Free with LiveAgent and provide excellent customer service with the ultimate help desk solution for companies of all sizes.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs Complaints Pro](https://www.capterra.com.sg/compare/102188/138929/liveagent/vs/complaints-pro)
5. **HelpDesk** — 4.6/5 (180 reviews) — HelpDesk is an online ticketing system designed to simplify your teams work. Provide outstanding customer support. Effortlessly.
   - [View profile](https://www.capterra.com.sg/software/185973/helpdesk)
   - [Compare vs Complaints Pro](https://www.capterra.com.sg/compare/138929/185973/complaints-pro/vs/helpdesk)
6. **Zendesk Suite** — 4.4/5 (4079 reviews) — Zendesk Support is the leading complaint management software built for better customer relationships.
   - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
   - [Compare vs Complaints Pro](https://www.capterra.com.sg/compare/138929/164283/complaints-pro/vs/zendesk)
7. **Tidio** — 4.7/5 (590 reviews) — Tidio is a customer support software suite with live chat, help desk, chatbot, and AI agent options.
   - [View profile](https://www.capterra.com.sg/software/144040/tidio-chat)
   - [Compare vs Complaints Pro](https://www.capterra.com.sg/compare/138929/144040/complaints-pro/vs/tidio-chat)
8. **ComplianceQuest** — 4.6/5 (112 reviews) — 100% cloud based end-to-end Complaints Management software - from intake to resolution \& continuous improvement. Get demo today\!
   - [View profile](https://www.capterra.com.sg/software/136111/compliancequest)
   - [Compare vs Complaints Pro](https://www.capterra.com.sg/compare/136111/138929/compliancequest/vs/complaints-pro)
9. **Gladly** — 4.8/5 (139 reviews) — Gladly helps brands turn complaints into loyalty with fast, personalized support and AI-assisted resolution across every channel.
   - [View profile](https://www.capterra.com.sg/software/156723/gladly)
   - [Compare vs Complaints Pro](https://www.capterra.com.sg/compare/138929/156723/complaints-pro/vs/gladly)
10. **QT9 QMS** — 4.8/5 (118 reviews) — Centralize \& resolve complaints with a cloud-based quality management software. Automate alerts. Assign tasks. Attach related files.
    - [View profile](https://www.capterra.com.sg/software/97557/qt9-quality-management)
    - [Compare vs Complaints Pro](https://www.capterra.com.sg/compare/97557/138929/qt9-quality-management/vs/complaints-pro)
11. **Gorgias** — 4.6/5 (134 reviews) — The conversational AI platform for ecommerce that drives sales and resolves support inquiries through hyper-personalized, instant custo
    - [View profile](https://www.capterra.com.sg/software/155357/gorgias)
    - [Compare vs Complaints Pro](https://www.capterra.com.sg/compare/138929/155357/complaints-pro/vs/gorgias)
12. **JIRA Service Management** — 4.5/5 (770 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
    - [View profile](https://www.capterra.com.sg/software/138769/jira-service-management)
    - [Compare vs Complaints Pro](https://www.capterra.com.sg/compare/138769/138929/jira-service-management/vs/complaints-pro)
13. **Issuetrak** — 4.6/5 (205 reviews) — Repair customer relationships and resolve complaints quickly and easily in a centralized platform built for omnichannel support.
    - [View profile](https://www.capterra.com.sg/software/16499/issuetrak)
    - [Compare vs Complaints Pro](https://www.capterra.com.sg/compare/16499/138929/issuetrak/vs/complaints-pro)
14. **Dot Compliance** — 4.4/5 (87 reviews) — Dot Compliance is a cloud-based quality management tool that helps businesses manage compliance, documents, audits, and more.
    - [View profile](https://www.capterra.com.sg/software/192574/dot-compliance)
    - [Compare vs Complaints Pro](https://www.capterra.com.sg/compare/138929/192574/complaints-pro/vs/dot-compliance)
15. **Hiver** — 4.7/5 (147 reviews) — Hiver is a modern, AI customer service platform that helps teams manage all support channels from a single, intuitive interface.
    - [View profile](https://www.capterra.com.sg/software/142975/hiver)
    - [Compare vs Complaints Pro](https://www.capterra.com.sg/compare/138929/142975/complaints-pro/vs/hiver)

## Related Categories

- [Complaint Management Software](https://www.capterra.com.sg/directory/30674/complaint-management/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/138929/complaints-pro)
- [View Product Profile](https://www.capterra.com.sg/software/138929/complaints-pro)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/138929/Complaints-Pro/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/138929/complaints-pro> |
| en-AU | <https://www.capterra.com.au/alternatives/138929/complaints-pro> |
| en-CA | <https://www.capterra.ca/alternatives/138929/complaints-pro> |
| en-GB | <https://www.capterra.co.uk/alternatives/138929/complaints-pro> |
| en-IE | <https://www.capterra.ie/alternatives/138929/complaints-pro> |
| en-IL | <https://www.capterra.co.il/alternatives/138929/complaints-pro> |
| en-IN | <https://www.capterra.in/alternatives/138929/complaints-pro> |
| en-NZ | <https://www.capterra.co.nz/alternatives/138929/complaints-pro> |
| en-SG | <https://www.capterra.com.sg/alternatives/138929/complaints-pro> |
| en-ZA | <https://www.capterra.co.za/alternatives/138929/complaints-pro> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Complaints Pro","description":"See our list of Complaints Pro alternatives on Capterra Singapore. Filter them by price, features, and ratings to make the best decision for your business. We provide detailed information on software along with verified reviews.","url":"https://www.capterra.com.sg/alternatives/138929/complaints-pro","about":{"@id":"https://www.capterra.com.sg/alternatives/138929/complaints-pro#software"},"breadcrumb":{"@id":"https://www.capterra.com.sg/alternatives/138929/complaints-pro#breadcrumblist"},"@id":"https://www.capterra.com.sg/alternatives/138929/complaints-pro#webpage","@type":["WebPage","CollectionPage"],"mainEntity":{"@id":"https://www.capterra.com.sg/alternatives/138929/complaints-pro#software"},"isPartOf":{"@id":"https://www.capterra.com.sg/#website"},"publisher":{"@id":"https://www.capterra.com.sg/#organization"},"inLanguage":"en-SG"},{"name":"Complaints Pro","url":"https://www.capterra.com.sg/software/138929/complaints-pro","@id":"https://www.capterra.com.sg/software/138929/complaints-pro#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":2},"offers":{"price":"100","@type":"Offer"}},{"@id":"https://www.capterra.com.sg/alternatives/138929/complaints-pro#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Complaint Management Software","position":2,"item":"/directory/30674/complaint-management/software","@type":"ListItem"},{"name":"Complaints Pro","position":3,"item":"/software/138929/complaints-pro","@type":"ListItem"},{"name":"Complaints Pro Alternatives","position":4,"item":"https://www.capterra.com.sg/alternatives/138929/complaints-pro","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Complaints Pro Alternatives - Capterra Singapore 2026","@context":"https://schema.org","@id":"https://www.capterra.com.sg/alternatives/138929/complaints-pro#itemlist","@type":"ItemList","itemListElement":[{"name":"Zoho Desk","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d6440f4-1b79-46d5-a3ca-d4a0ae9e3100.png","url":"https://www.capterra.com.sg/software/169505/zoho-desk","@type":"ListItem"},{"name":"Freshdesk","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69d55a02-59f1-4cbf-aabd-353fd6b19bca.png","url":"https://www.capterra.com.sg/software/124981/freshdesk","@type":"ListItem"},{"name":"MasterControl Quality Excellence","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a243c3b5-764f-4af3-a877-b182ae08fe8d.png","url":"https://www.capterra.com.sg/software/148577/mastercontrol","@type":"ListItem"},{"name":"LiveAgent","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.capterra.com.sg/software/102188/liveagent","@type":"ListItem"},{"name":"HelpDesk","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4a836eda-81e3-4eac-aa10-35158a379e59.png","url":"https://www.capterra.com.sg/software/185973/helpdesk","@type":"ListItem"},{"name":"Zendesk Suite","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.capterra.com.sg/software/164283/zendesk","@type":"ListItem"},{"name":"Tidio","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://www.capterra.com.sg/software/144040/tidio-chat","@type":"ListItem"},{"name":"ComplianceQuest","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6ab555c3-9dc1-4a41-903a-3d08427f4031.png","url":"https://www.capterra.com.sg/software/136111/compliancequest","@type":"ListItem"},{"name":"Gladly","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dab059e7-a1e2-4805-84a5-1a1e7e71449b.png","url":"https://www.capterra.com.sg/software/156723/gladly","@type":"ListItem"},{"name":"QT9 QMS","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ca5d6238-cd67-4e9f-9447-309f717882ce.png","url":"https://www.capterra.com.sg/software/97557/qt9-quality-management","@type":"ListItem"},{"name":"Gorgias","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2bc741c7-b864-4fea-b3e4-b763409d072e.png","url":"https://www.capterra.com.sg/software/155357/gorgias","@type":"ListItem"},{"name":"JIRA Service Management","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/80206a5e-f20e-4288-89cc-6cf2ee871b00.png","url":"https://www.capterra.com.sg/software/138769/jira-service-management","@type":"ListItem"},{"name":"Issuetrak","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1a186550-5793-40c4-be67-463a2afb23ad.jpeg","url":"https://www.capterra.com.sg/software/16499/issuetrak","@type":"ListItem"},{"name":"Dot Compliance","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a01680a7-0b59-483d-9565-3bac07dd130e.png","url":"https://www.capterra.com.sg/software/192574/dot-compliance","@type":"ListItem"},{"name":"Hiver","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a9c15b99-cb97-46a9-96ae-986a824d38b4.png","url":"https://www.capterra.com.sg/software/142975/hiver","@type":"ListItem"}],"numberOfItems":15}
</script>