---
description: Get detailed information about JIRA Service Management and how it can help you meet your business needs. Learn more about JIRA Service Management price, benefits, and disadvantages for businesses in Singapore.
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title: JIRA Service Management Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [IT Service Software](/directory/30672/it-service/software) > [JIRA Service Management](/software/138769/jira-service-management) > [JIRA Service Management Alternatives](https://www.capterra.com.sg/alternatives/138769/jira-service-management)

# Alternatives to JIRA Service Management

Canonical: https://www.capterra.com.sg/alternatives/138769/jira-service-management

> Explore the top alternatives to JIRA Service Management. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshservice** — 4.6/5 (791 reviews) — Modernize support with Freshservice, an AI-native ITSM platform that deflects tickets, accelerates resolutions, and uncomplicates IT.
   - [View profile](https://www.capterra.com.sg/software/132997/freshservice)
   - [Compare vs JIRA Service Management](https://www.capterra.com.sg/compare/132997/138769/freshservice/vs/jira-service-management)
2. **Atera** — 4.5/5 (453 reviews) — From RMM to Ticketing and everything in between: the ultimate full-stack IT management platform with AI agents to cut your workload.
   - [View profile](https://www.capterra.com.sg/software/144309/atera)
   - [Compare vs JIRA Service Management](https://www.capterra.com.sg/compare/138769/144309/jira-service-management/vs/atera)
3. **NinjaOne** — 4.7/5 (296 reviews) — NinjaOne is the leading unified IT operations platform, providing a seamless and single-pane solution.
   - [View profile](https://www.capterra.com.sg/software/165889/ninjaone)
   - [Compare vs JIRA Service Management](https://www.capterra.com.sg/compare/138769/165889/jira-service-management/vs/ninjaone)
4. **Action1** — 4.9/5 (238 reviews) — Action1 reinvents patch management with an infinitely scalable and highly secure platform configurable in 5 minutes that just works.
   - [View profile](https://www.capterra.com.sg/software/180609/action1-rmm)
   - [Compare vs JIRA Service Management](https://www.capterra.com.sg/compare/138769/180609/jira-service-management/vs/action1-rmm)
5. **PDQ Deploy & Inventory** — 4.8/5 (341 reviews) — Self-hosted, agentless Windows patch management \&amp; device inventory for on-prem/VPN environments. Per-admin license, unlimited devices.
   - [View profile](https://www.capterra.com.sg/software/174535/pdq-deploy)
   - [Compare vs JIRA Service Management](https://www.capterra.com.sg/compare/138769/174535/jira-service-management/vs/pdq-deploy)
6. **Milvus** — 4.8/5 (298 reviews) — A unified Help Desk, Service Desk, and IT management platform integrating omnichannel support, smart inventory, and AI for MSPs and IT
   - [View profile](https://www.capterra.com.sg/software/202528/milvus)
   - [Compare vs JIRA Service Management](https://www.capterra.com.sg/compare/138769/202528/jira-service-management/vs/milvus)
7. **Wrike** — 4.4/5 (3037 reviews) — Wrike is the AI-powered work delivery platform for IT service management, helping you resolve tickets faster and meet SLAs.
   - [View profile](https://www.capterra.com.sg/software/76113/wrike)
   - [Compare vs JIRA Service Management](https://www.capterra.com.sg/compare/76113/138769/wrike/vs/jira-service-management)
8. **N-central** — 4.2/5 (253 reviews) — N-central is a remote monitoring and management platform that helps MSPs and IT teams manage, automate, and secure IT infrastructure.
   - [View profile](https://www.capterra.com.sg/software/13803/n-central)
   - [Compare vs JIRA Service Management](https://www.capterra.com.sg/compare/13803/138769/n-central/vs/jira-service-management)
9. **Pulseway** — 4.7/5 (310 reviews) — Pulseway provides an IT solution combining remote monitoring, automation, customization, scalability, security, \&amp; cost-effectiveness.
   - [View profile](https://www.capterra.com.sg/software/141792/pulseway)
   - [Compare vs JIRA Service Management](https://www.capterra.com.sg/compare/138769/141792/jira-service-management/vs/pulseway)
10. **JumpCloud** — 4.6/5 (293 reviews) — The JumpCloud Directory Platform reimagines the directory as a complete platform for identity, access, and device management.
    - [View profile](https://www.capterra.com.sg/software/175092/jumpcloud-daas)
    - [Compare vs JIRA Service Management](https://www.capterra.com.sg/compare/138769/175092/jira-service-management/vs/jumpcloud-daas)
11. **SysAid** — 4.5/5 (522 reviews) — The most advanced AI-Powered IT Service Management platform out there with generative AI baked into every element of service management
    - [View profile](https://www.capterra.com.sg/software/107225/sysaid)
    - [Compare vs JIRA Service Management](https://www.capterra.com.sg/compare/107225/138769/sysaid/vs/jira-service-management)
12. **ServiceNow** — 4.5/5 (356 reviews) — CMDB solution that offers infrastructure visibility helping teams make informed decisions via an accurate record system.
    - [View profile](https://www.capterra.com.sg/software/152871/servicenow)
    - [Compare vs JIRA Service Management](https://www.capterra.com.sg/compare/138769/152871/jira-service-management/vs/servicenow)
13. **monday.com AI Work Platform** — 4.6/5 (6095 reviews) — monday.com is the AI Work Platform where people and agents operate as one team - with shared cross-department context, enterprise-grade
    - [View profile](https://www.capterra.com.sg/software/147657/monday-com)
    - [Compare vs JIRA Service Management](https://www.capterra.com.sg/compare/138769/147657/jira-service-management/vs/monday-com)
14. **IT Glue** — 4.6/5 (342 reviews) — IT Glue is the AI-powered documentation platform built for IT professionals. Track, find and know everything in under 30 seconds.
    - [View profile](https://www.capterra.com.sg/software/170401/itglue)
    - [Compare vs JIRA Service Management](https://www.capterra.com.sg/compare/138769/170401/jira-service-management/vs/itglue)
15. **TeamViewer ONE** — 4.6/5 (11636 reviews) — TeamViewer streamlines IT service delivery with secure remote support, ensuring swift response to service requests and incidents.
    - [View profile](https://www.capterra.com.sg/software/122252/teamviewer)
    - [Compare vs JIRA Service Management](https://www.capterra.com.sg/compare/122252/138769/teamviewer/vs/jira-service-management)

## Related Categories

- [IT Service Software](https://www.capterra.com.sg/directory/30672/it-service/software)
- [IT Software](https://www.capterra.com.sg/directory/10001/it-management/software)
- [Help Desk Software](https://www.capterra.com.sg/directory/30008/help-desk/software)
- [IT Asset Management Software](https://www.capterra.com.sg/directory/30077/it-asset-management/software)
- [Issue Tracking Software](https://www.capterra.com.sg/directory/30675/issue-tracking/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/138769/jira-service-management)
- [View Product Profile](https://www.capterra.com.sg/software/138769/jira-service-management)

## This page is available in the following languages

| Locale | URL |
| da | <https://www.capterra.dk/alternatives/138769/jira-service-management> |
| de | <https://www.capterra.com.de/alternatives/138769/jira-service-management> |
| de-AT | <https://www.capterra.at/alternatives/138769/jira-service-management> |
| de-CH | <https://www.capterra.ch/alternatives/138769/jira-service-management> |
| en | <https://www.capterra.com/p/227102/JIRA-Service-Management/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/138769/jira-service-management> |
| en-AU | <https://www.capterra.com.au/alternatives/138769/jira-service-management> |
| en-CA | <https://www.capterra.ca/alternatives/138769/jira-service-management> |
| en-GB | <https://www.capterra.co.uk/alternatives/138769/jira-service-management> |
| en-IE | <https://www.capterra.ie/alternatives/138769/jira-service-management> |
| en-IL | <https://www.capterra.co.il/alternatives/138769/jira-service-management> |
| en-IN | <https://www.capterra.in/alternatives/138769/jira-service-management> |
| en-NZ | <https://www.capterra.co.nz/alternatives/138769/jira-service-management> |
| en-SG | <https://www.capterra.com.sg/alternatives/138769/jira-service-management> |
| en-ZA | <https://www.capterra.co.za/alternatives/138769/jira-service-management> |
| es | <https://www.capterra.es/alternatives/138769/jira-service-management> |
| es-AR | <https://www.capterra.com.ar/alternatives/138769/jira-service-management> |
| es-CL | <https://www.capterra.cl/alternatives/138769/jira-service-management> |
| es-CO | <https://www.capterra.co/alternatives/138769/jira-service-management> |
| es-CR | <https://www.capterra.co.cr/alternatives/138769/jira-service-management> |
| es-DO | <https://www.capterra.do/alternatives/138769/jira-service-management> |
| es-EC | <https://www.capterra.ec/alternatives/138769/jira-service-management> |
| es-MX | <https://www.capterra.mx/alternatives/138769/jira-service-management> |
| es-PA | <https://www.capterra.com.pa/alternatives/138769/jira-service-management> |
| es-PE | <https://www.capterra.pe/alternatives/138769/jira-service-management> |
| fi | <https://www.capterra.fi/alternatives/138769/jira-service-management> |
| fr | <https://www.capterra.fr/alternatives/138769/jira-service-management> |
| fr-BE | <https://fr.capterra.be/alternatives/138769/jira-service-management> |
| fr-CA | <https://fr.capterra.ca/alternatives/138769/jira-service-management> |
| fr-LU | <https://www.capterra.lu/alternatives/138769/jira-service-management> |
| it | <https://www.capterra.it/alternatives/138769/jira-service-management> |
| ja | <https://www.capterra.jp/alternatives/138769/jira-service-management> |
| ko | <https://www.capterra.co.kr/alternatives/138769/jira-service-management> |
| nb | <https://www.capterra.no/alternatives/138769/jira-service-management> |
| nl | <https://www.capterra.nl/alternatives/138769/jira-service-management> |
| nl-BE | <https://www.capterra.be/alternatives/138769/jira-service-management> |
| pl | <https://www.capterra.pl/alternatives/138769/jira-service-management> |
| pt | <https://www.capterra.com.br/alternatives/138769/jira-service-management> |
| pt-PT | <https://www.capterra.pt/alternatives/138769/jira-service-management> |
| sv | <https://www.capterra.se/alternatives/138769/jira-service-management> |
| tr | <https://www.capterra.web.tr/alternatives/138769/jira-service-management> |

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