---
description: Get detailed information about JIRA Service Management and how it can help you meet your business needs. Learn more about JIRA Service Management price, benefits, and disadvantages for businesses in Singapore.
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title: JIRA Service Management Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [JIRA Service Management](/software/138769/jira-service-management) > [JIRA Service Management Alternatives](https://www.capterra.com.sg/alternatives/138769/jira-service-management)

# Alternatives to JIRA Service Management

Canonical: https://www.capterra.com.sg/alternatives/138769/jira-service-management

> Explore the top alternatives to JIRA Service Management. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Atera** — 4.5/5 (449 reviews) — Introducing Robin: It cuts 40% of your IT workload, supports users 24/7, and acts like a personal AI technician.
   - [View profile](https://www.capterra.com.sg/software/144309/atera)
   - [Compare vs JIRA Service Management](https://www.capterra.com.sg/compare/138769/144309/jira-service-management/vs/atera)
2. **NinjaOne** — 4.7/5 (293 reviews) — NinjaOne simplifies IT for 40,000 customers with one platform for endpoint management, autonomous patching, backup and remote access.
   - [View profile](https://www.capterra.com.sg/software/165889/ninjaone)
   - [Compare vs JIRA Service Management](https://www.capterra.com.sg/compare/138769/165889/jira-service-management/vs/ninjaone)
3. **Freshservice** — 4.5/5 (733 reviews) — Freshservice is an AI-native platform unifying ITSM, ITOM, ITIM, and ESM to deliver proactive, seamless enterprise service experiences.
   - [View profile](https://www.capterra.com.sg/software/132997/freshservice)
   - [Compare vs JIRA Service Management](https://www.capterra.com.sg/compare/132997/138769/freshservice/vs/jira-service-management)
4. **PDQ Deploy & Inventory** — 4.8/5 (341 reviews) — Self-hosted, agentless Windows patch management \&amp; device inventory for on-prem/VPN environments. Per-admin license, unlimited devices.
   - [View profile](https://www.capterra.com.sg/software/174535/pdq-deploy)
   - [Compare vs JIRA Service Management](https://www.capterra.com.sg/compare/138769/174535/jira-service-management/vs/pdq-deploy)
5. **Action1** — 4.9/5 (237 reviews) — Action1 reinvents patch management with an infinitely scalable and highly secure platform configurable in 5 minutes that just works.
   - [View profile](https://www.capterra.com.sg/software/180609/action1-rmm)
   - [Compare vs JIRA Service Management](https://www.capterra.com.sg/compare/138769/180609/jira-service-management/vs/action1-rmm)
6. **Milvus** — 4.8/5 (298 reviews) — Intelligent helpdesk and IT management system.
   - [View profile](https://www.capterra.com.sg/software/202528/milvus)
   - [Compare vs JIRA Service Management](https://www.capterra.com.sg/compare/138769/202528/jira-service-management/vs/milvus)
7. **Wrike** — 4.4/5 (3009 reviews) — Wrike is a work delivery platform where AI extends what people can do, streamlining collaboration for 20,000+ organizations.
   - [View profile](https://www.capterra.com.sg/software/76113/wrike)
   - [Compare vs JIRA Service Management](https://www.capterra.com.sg/compare/76113/138769/wrike/vs/jira-service-management)
8. **Pulseway** — 4.7/5 (310 reviews) — Pulseway is an award-winning comprehensive RMM solution that offers real-time monitoring, remote access, automation, and scalability.
   - [View profile](https://www.capterra.com.sg/software/141792/pulseway)
   - [Compare vs JIRA Service Management](https://www.capterra.com.sg/compare/138769/141792/jira-service-management/vs/pulseway)
9. **N-central** — 4.2/5 (253 reviews) — N-central is a remote monitoring and management platform that helps MSPs and IT teams manage, automate, and secure IT infrastructure.
   - [View profile](https://www.capterra.com.sg/software/13803/n-central)
   - [Compare vs JIRA Service Management](https://www.capterra.com.sg/compare/13803/138769/n-central/vs/jira-service-management)
10. **SysAid** — 4.5/5 (520 reviews) — Cloud-based IT service management (ITSM) platform powered by Agentic AI, automating the repetitive tasks and workflows, and more.
    - [View profile](https://www.capterra.com.sg/software/107225/sysaid)
    - [Compare vs JIRA Service Management](https://www.capterra.com.sg/compare/107225/138769/sysaid/vs/jira-service-management)
11. **monday.com** — 4.6/5 (6051 reviews) — Work management platform that helps teams streamline projects, sales, marketing \&amp; engineering processes with real-time collaboration.
    - [View profile](https://www.capterra.com.sg/software/147657/monday-com)
    - [Compare vs JIRA Service Management](https://www.capterra.com.sg/compare/138769/147657/jira-service-management/vs/monday-com)
12. **ServiceNow** — 4.5/5 (350 reviews) — CMDB solution that offers infrastructure visibility helping teams make informed decisions via an accurate record system.
    - [View profile](https://www.capterra.com.sg/software/152871/servicenow)
    - [Compare vs JIRA Service Management](https://www.capterra.com.sg/compare/138769/152871/jira-service-management/vs/servicenow)
13. **JumpCloud Directory Platform** — 4.6/5 (267 reviews) — The JumpCloud Directory Platform reimagines the directory as a complete platform for identity, access, and device management.
    - [View profile](https://www.capterra.com.sg/software/175092/jumpcloud-daas)
    - [Compare vs JIRA Service Management](https://www.capterra.com.sg/compare/138769/175092/jira-service-management/vs/jumpcloud-daas)
14. **IT Glue** — 4.6/5 (339 reviews) — IT Glue is the AI-powered documentation platform built for IT professionals. Track, find and know everything in under 30 seconds.
    - [View profile](https://www.capterra.com.sg/software/170401/itglue)
    - [Compare vs JIRA Service Management](https://www.capterra.com.sg/compare/138769/170401/jira-service-management/vs/itglue)
15. **TeamViewer ONE** — 4.6/5 (11629 reviews) — TeamViewer enables secure remote access, IT management, and AI-driven solutions, serving 630,000+ customers with 2.5B+ installations.
    - [View profile](https://www.capterra.com.sg/software/122252/teamviewer)
    - [Compare vs JIRA Service Management](https://www.capterra.com.sg/compare/122252/138769/teamviewer/vs/jira-service-management)

## Related Categories

- [IT Service Software](https://www.capterra.com.sg/directory/30672/it-service/software)
- [IT Software](https://www.capterra.com.sg/directory/10001/it-management/software)
- [Help Desk Software](https://www.capterra.com.sg/directory/30008/help-desk/software)
- [IT Asset Management Software](https://www.capterra.com.sg/directory/30077/it-asset-management/software)
- [Issue Tracking Software](https://www.capterra.com.sg/directory/30675/issue-tracking/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/138769/jira-service-management)
- [View Product Profile](https://www.capterra.com.sg/software/138769/jira-service-management)

## This page is available in the following languages

| Locale | URL |
| da | <https://www.capterra.dk/alternatives/138769/jira-service-management> |
| de | <https://www.capterra.com.de/alternatives/138769/jira-service-management> |
| de-AT | <https://www.capterra.at/alternatives/138769/jira-service-management> |
| de-CH | <https://www.capterra.ch/alternatives/138769/jira-service-management> |
| en | <https://www.capterra.com/p/227102/JIRA-Service-Management/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/138769/jira-service-management> |
| en-AU | <https://www.capterra.com.au/alternatives/138769/jira-service-management> |
| en-CA | <https://www.capterra.ca/alternatives/138769/jira-service-management> |
| en-GB | <https://www.capterra.co.uk/alternatives/138769/jira-service-management> |
| en-IE | <https://www.capterra.ie/alternatives/138769/jira-service-management> |
| en-IL | <https://www.capterra.co.il/alternatives/138769/jira-service-management> |
| en-IN | <https://www.capterra.in/alternatives/138769/jira-service-management> |
| en-NZ | <https://www.capterra.co.nz/alternatives/138769/jira-service-management> |
| en-SG | <https://www.capterra.com.sg/alternatives/138769/jira-service-management> |
| en-ZA | <https://www.capterra.co.za/alternatives/138769/jira-service-management> |
| es | <https://www.capterra.es/alternatives/138769/jira-service-management> |
| es-AR | <https://www.capterra.com.ar/alternatives/138769/jira-service-management> |
| es-CL | <https://www.capterra.cl/alternatives/138769/jira-service-management> |
| es-CO | <https://www.capterra.co/alternatives/138769/jira-service-management> |
| es-CR | <https://www.capterra.co.cr/alternatives/138769/jira-service-management> |
| es-DO | <https://www.capterra.do/alternatives/138769/jira-service-management> |
| es-EC | <https://www.capterra.ec/alternatives/138769/jira-service-management> |
| es-MX | <https://www.capterra.mx/alternatives/138769/jira-service-management> |
| es-PA | <https://www.capterra.com.pa/alternatives/138769/jira-service-management> |
| es-PE | <https://www.capterra.pe/alternatives/138769/jira-service-management> |
| fi | <https://www.capterra.fi/alternatives/138769/jira-service-management> |
| fr | <https://www.capterra.fr/alternatives/138769/jira-service-management> |
| fr-BE | <https://fr.capterra.be/alternatives/138769/jira-service-management> |
| fr-CA | <https://fr.capterra.ca/alternatives/138769/jira-service-management> |
| fr-LU | <https://www.capterra.lu/alternatives/138769/jira-service-management> |
| it | <https://www.capterra.it/alternatives/138769/jira-service-management> |
| ja | <https://www.capterra.jp/alternatives/138769/jira-service-management> |
| ko | <https://www.capterra.co.kr/alternatives/138769/jira-service-management> |
| nb | <https://www.capterra.no/alternatives/138769/jira-service-management> |
| nl | <https://www.capterra.nl/alternatives/138769/jira-service-management> |
| nl-BE | <https://www.capterra.be/alternatives/138769/jira-service-management> |
| pl | <https://www.capterra.pl/alternatives/138769/jira-service-management> |
| pt | <https://www.capterra.com.br/alternatives/138769/jira-service-management> |
| pt-PT | <https://www.capterra.pt/alternatives/138769/jira-service-management> |
| sv | <https://www.capterra.se/alternatives/138769/jira-service-management> |
| tr | <https://www.capterra.web.tr/alternatives/138769/jira-service-management> |

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