---
description: Get detailed information about Zingtree and how it can help you meet your business needs. Learn more about Zingtree price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Zingtree Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [Zingtree](/software/137736/zingtree) > [Zingtree Alternatives](https://www.capterra.com.sg/alternatives/137736/zingtree)

# Alternatives to Zingtree

Canonical: https://www.capterra.com.sg/alternatives/137736/zingtree

> Explore the top alternatives to Zingtree. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zoho Desk** — 4.5/5 (2211 reviews) — Put customer service at the heart of your company. Make customers happier, agents more empowered, and your business healthier.
   - [View profile](https://www.capterra.com.sg/software/169505/zoho-desk)
   - [Compare vs Zingtree](https://www.capterra.com.sg/compare/137736/169505/zingtree/vs/zoho-desk)
2. **Yonyx** — 4.7/5 (256 reviews) — Yonyx interactive decision trees enable consistent, personalized customer service, improving Revenue, FCR, CSAT while reducing AHT.
   - [View profile](https://www.capterra.com.sg/software/130406/agi-self-service)
   - [Compare vs Zingtree](https://www.capterra.com.sg/compare/130406/137736/agi-self-service/vs/zingtree)
3. **Bitrix24** — 4.2/5 (984 reviews) — Bitrix24 is \#1 free client management (CRM) and customer service solution, used by 15 million businesses worldwide.
   - [View profile](https://www.capterra.com.sg/software/113540/bitrix24)
   - [Compare vs Zingtree](https://www.capterra.com.sg/compare/113540/137736/bitrix24/vs/zingtree)
4. **Decisions** — 4.6/5 (27 reviews) — Decisions powers AI-ready process automation through rules, workflows, and low-code tools—accelerating speed, scale, and intelligence.
   - [View profile](https://www.capterra.com.sg/software/149492/decisions)
   - [Compare vs Zingtree](https://www.capterra.com.sg/compare/137736/149492/zingtree/vs/decisions)
5. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk is the all-in-one customer service support software that delivers exceptional experiences.
   - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
   - [Compare vs Zingtree](https://www.capterra.com.sg/compare/137736/164283/zingtree/vs/zendesk)
6. **CXone Mpower** — 4.2/5 (581 reviews) — Cloud contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
   - [View profile](https://www.capterra.com.sg/software/134775/incontact-call-center-software)
   - [Compare vs Zingtree](https://www.capterra.com.sg/compare/134775/137736/incontact-call-center-software/vs/zingtree)
7. **Voiso** — 4.7/5 (30 reviews) — A simply powerful AI-driven contact center software. Every interaction, a human connection.
   - [View profile](https://www.capterra.com.sg/software/203121/voiso)
   - [Compare vs Zingtree](https://www.capterra.com.sg/compare/137736/203121/zingtree/vs/voiso)
8. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — The worlds \#1 customer service platform, empowers every service employee with the innovative tools, and unified data.
   - [View profile](https://www.capterra.com.sg/software/136189/salesforce)
   - [Compare vs Zingtree](https://www.capterra.com.sg/compare/136189/137736/salesforce/vs/zingtree)
9. **Genesys Cloud CX** — 4.3/5 (262 reviews) — Genesys Cloud CX makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement
   - [View profile](https://www.capterra.com.sg/software/21409/genesys-cloud)
   - [Compare vs Zingtree](https://www.capterra.com.sg/compare/21409/137736/genesys-cloud/vs/zingtree)
10. **Sprinklr** — 4.3/5 (90 reviews) — Sprinklr helps brands provide world-class customer service at enterprise scale—powered by the industry’s most advanced AI engine.
    - [View profile](https://www.capterra.com.sg/software/131274/sprinklr-platform)
    - [Compare vs Zingtree](https://www.capterra.com.sg/compare/131274/137736/sprinklr-platform/vs/zingtree)
11. **Dixa** — 4.3/5 (20 reviews) — Dixa is a conversational customer service platform that unifies phone, email, chat and messaging apps in one easy-to-use dashboard.
    - [View profile](https://www.capterra.com.sg/software/159488/dixa)
    - [Compare vs Zingtree](https://www.capterra.com.sg/compare/137736/159488/zingtree/vs/dixa)
12. **Call Center Studio** — 4.5/5 (47 reviews) — Easy to deploy serverless CCaaS with robust tools to deliver your customers the best customer service.
    - [View profile](https://www.capterra.com.sg/software/176017/alotech)
    - [Compare vs Zingtree](https://www.capterra.com.sg/compare/137736/176017/zingtree/vs/alotech)
13. **Gnatta** — 4.7/5 (3 reviews) — Gnatta provides CCaaS solutions to some of the world’s biggest brands, making their call centres more efficient, and more effective.
    - [View profile](https://www.capterra.com.sg/software/144153/gnatta)
    - [Compare vs Zingtree](https://www.capterra.com.sg/compare/137736/144153/zingtree/vs/gnatta)
14. **LiveAgent** — 4.7/5 (1753 reviews) — Award-winning help desk, ticketing, live chat, and call center software, easy to use from the start. Try it with a free 1-month trial.
    - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
    - [Compare vs Zingtree](https://www.capterra.com.sg/compare/102188/137736/liveagent/vs/zingtree)
15. **Gladly** — 4.8/5 (139 reviews) — A modern customer service platform that powers fast, personal, AI-assisted support—no tickets, no silos, just seamless conversations.
    - [View profile](https://www.capterra.com.sg/software/156723/gladly)
    - [Compare vs Zingtree](https://www.capterra.com.sg/compare/137736/156723/zingtree/vs/gladly)

## Related Categories

- [Customer Service Software](https://www.capterra.com.sg/directory/22/customer-service/software)
- [Call Centre Software](https://www.capterra.com.sg/directory/30007/call-center/software)
- [Business Process Management Software](https://www.capterra.com.sg/directory/30010/business-process-management/software)
- [Decision Support Systems](https://www.capterra.com.sg/directory/30544/decision-support/software)
- [Customer Support Software](https://www.capterra.com.sg/directory/32315/customer-support/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/137736/zingtree)
- [View Product Profile](https://www.capterra.com.sg/software/137736/zingtree)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/137736/zingtree> |
| de-AT | <https://www.capterra.at/alternatives/137736/zingtree> |
| de-CH | <https://www.capterra.ch/alternatives/137736/zingtree> |
| en | <https://www.capterra.com/p/137736/Zingtree/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/137736/zingtree> |
| en-AU | <https://www.capterra.com.au/alternatives/137736/zingtree> |
| en-CA | <https://www.capterra.ca/alternatives/137736/zingtree> |
| en-GB | <https://www.capterra.co.uk/alternatives/137736/zingtree> |
| en-IE | <https://www.capterra.ie/alternatives/137736/zingtree> |
| en-IL | <https://www.capterra.co.il/alternatives/137736/zingtree> |
| en-IN | <https://www.capterra.in/alternatives/137736/zingtree> |
| en-NZ | <https://www.capterra.co.nz/alternatives/137736/zingtree> |
| en-SG | <https://www.capterra.com.sg/alternatives/137736/zingtree> |
| en-ZA | <https://www.capterra.co.za/alternatives/137736/zingtree> |
| es | <https://www.capterra.es/alternatives/137736/zingtree> |
| es-AR | <https://www.capterra.com.ar/alternatives/137736/zingtree> |
| es-CL | <https://www.capterra.cl/alternatives/137736/zingtree> |
| es-CO | <https://www.capterra.co/alternatives/137736/zingtree> |
| es-CR | <https://www.capterra.co.cr/alternatives/137736/zingtree> |
| es-DO | <https://www.capterra.do/alternatives/137736/zingtree> |
| es-EC | <https://www.capterra.ec/alternatives/137736/zingtree> |
| es-MX | <https://www.capterra.mx/alternatives/137736/zingtree> |
| es-PA | <https://www.capterra.com.pa/alternatives/137736/zingtree> |
| es-PE | <https://www.capterra.pe/alternatives/137736/zingtree> |
| fr | <https://www.capterra.fr/alternatives/137736/zingtree> |
| fr-BE | <https://fr.capterra.be/alternatives/137736/zingtree> |
| fr-CA | <https://fr.capterra.ca/alternatives/137736/zingtree> |
| fr-LU | <https://www.capterra.lu/alternatives/137736/zingtree> |
| it | <https://www.capterra.it/alternatives/137736/zingtree> |
| nl | <https://www.capterra.nl/alternatives/137736/zingtree> |
| nl-BE | <https://www.capterra.be/alternatives/137736/zingtree> |
| pt | <https://www.capterra.com.br/alternatives/137736/zingtree> |
| pt-PT | <https://www.capterra.pt/alternatives/137736/zingtree> |
| sv | <https://www.capterra.se/alternatives/137736/zingtree> |

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