---
description: Get detailed information about eDesk and how it can help you meet your business needs. Learn more about eDesk price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: eDesk Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [eDesk](/software/137210/xsellco-helpdesk) > [eDesk Alternatives](https://www.capterra.com.sg/alternatives/137210/xsellco-helpdesk)

# Alternatives to eDesk

Canonical: https://www.capterra.com.sg/alternatives/137210/xsellco-helpdesk

> Explore the top alternatives to eDesk. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Zoho Desk** — 4.5/5 (2211 reviews) — Put customer service at the heart of your company. Make customers happier, agents more empowered, and your business healthier.
   - [View profile](https://www.capterra.com.sg/software/169505/zoho-desk)
   - [Compare vs eDesk](https://www.capterra.com.sg/compare/137210/169505/xsellco-helpdesk/vs/zoho-desk)
2. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
   - [View profile](https://www.capterra.com.sg/software/124981/freshdesk)
   - [Compare vs eDesk](https://www.capterra.com.sg/compare/124981/137210/freshdesk/vs/xsellco-helpdesk)
3. **Salesforce Sales Cloud** — 4.4/5 (18768 reviews) — Bring together CRM apps for sales, service, marketing, commerce, AI, and more in one integrated solution.
   - [View profile](https://www.capterra.com.sg/software/61368/salesforce)
   - [Compare vs eDesk](https://www.capterra.com.sg/compare/61368/137210/salesforce/vs/xsellco-helpdesk)
4. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk is the all-in-one customer service support software that delivers exceptional experiences.
   - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
   - [Compare vs eDesk](https://www.capterra.com.sg/compare/137210/164283/xsellco-helpdesk/vs/zendesk)
5. **LiveChat** — 4.6/5 (1715 reviews) — LiveChat enables you to have real-time conversations with your customers while they are on your website.
   - [View profile](https://www.capterra.com.sg/software/62194/livechat)
   - [Compare vs eDesk](https://www.capterra.com.sg/compare/62194/137210/livechat/vs/xsellco-helpdesk)
6. **LiveAgent** — 4.7/5 (1753 reviews) — Award-winning help desk, ticketing, live chat, and call center software, easy to use from the start. Try it with a free 1-month trial.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs eDesk](https://www.capterra.com.sg/compare/102188/137210/liveagent/vs/xsellco-helpdesk)
7. **Tidio** — 4.7/5 (590 reviews) — Tidio is customer service software with live chat, help desk, chatbot, and AI agent options designed to streamline support.
   - [View profile](https://www.capterra.com.sg/software/144040/tidio-chat)
   - [Compare vs eDesk](https://www.capterra.com.sg/compare/137210/144040/xsellco-helpdesk/vs/tidio-chat)
8. **Milvus** — 4.8/5 (298 reviews) — Intelligent helpdesk and IT management system.
   - [View profile](https://www.capterra.com.sg/software/202528/milvus)
   - [Compare vs eDesk](https://www.capterra.com.sg/compare/137210/202528/xsellco-helpdesk/vs/milvus)
9. **HelpDesk** — 4.6/5 (180 reviews) — HelpDesk is an online ticketing system designed to simplify your teams work. Provide outstanding customer support. Effortlessly.
   - [View profile](https://www.capterra.com.sg/software/185973/helpdesk)
   - [Compare vs eDesk](https://www.capterra.com.sg/compare/137210/185973/xsellco-helpdesk/vs/helpdesk)
10. **Intercom** — 4.5/5 (1131 reviews) — Intercom is the complete AI-first customer service platform, improving experiences for customers, support agents, and managers
    - [View profile](https://www.capterra.com.sg/software/134347/intercom)
    - [Compare vs eDesk](https://www.capterra.com.sg/compare/134347/137210/intercom/vs/xsellco-helpdesk)
11. **Zoho Assist** — 4.7/5 (1374 reviews) — Zoho Assist provides a simple and straight forward user interface to connect to remote computers anywhere on the globe.
    - [View profile](https://www.capterra.com.sg/software/181775/zoho-assist)
    - [Compare vs eDesk](https://www.capterra.com.sg/compare/137210/181775/xsellco-helpdesk/vs/zoho-assist)
12. **Dynamics 365** — 4.4/5 (5811 reviews) — Dynamics 365 offers integrated business management solution that automates financial, customer relationship and supply chain processes.
    - [View profile](https://www.capterra.com.sg/software/157279/dynamics-365)
    - [Compare vs eDesk](https://www.capterra.com.sg/compare/137210/157279/xsellco-helpdesk/vs/dynamics-365)
13. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — The worlds \#1 customer service platform, empowers every service employee with the innovative tools, and unified data.
    - [View profile](https://www.capterra.com.sg/software/136189/salesforce)
    - [Compare vs eDesk](https://www.capterra.com.sg/compare/136189/137210/salesforce/vs/xsellco-helpdesk)
14. **Superchat** — 4.8/5 (282 reviews) — Superchat gives businesses an easy way to communicate with customers and to create unique customer experiences.
    - [View profile](https://www.capterra.com.sg/software/210968/superchat)
    - [Compare vs eDesk](https://www.capterra.com.sg/compare/137210/210968/xsellco-helpdesk/vs/superchat)
15. **CXone Mpower** — 4.2/5 (581 reviews) — Cloud contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
    - [View profile](https://www.capterra.com.sg/software/134775/incontact-call-center-software)
    - [Compare vs eDesk](https://www.capterra.com.sg/compare/134775/137210/incontact-call-center-software/vs/xsellco-helpdesk)

## Related Categories

- [Customer Service Software](https://www.capterra.com.sg/directory/22/customer-service/software)
- [Contact Centre Quality Assurance Software](https://www.capterra.com.sg/directory/33415/contact-center-quality-assurance/software)
- [Help Desk Software](https://www.capterra.com.sg/directory/30008/help-desk/software)
- [Customer Support Software](https://www.capterra.com.sg/directory/32315/customer-support/software)
- [Customer Engagement Software](https://www.capterra.com.sg/directory/30906/customer-engagement/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/137210/xsellco-helpdesk)
- [View Product Profile](https://www.capterra.com.sg/software/137210/xsellco-helpdesk)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/137210/xsellco-helpdesk> |
| de-AT | <https://www.capterra.at/alternatives/137210/xsellco-helpdesk> |
| de-CH | <https://www.capterra.ch/alternatives/137210/xsellco-helpdesk> |
| en | <https://www.capterra.com/p/137210/xSellco-Helpdesk/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/137210/xsellco-helpdesk> |
| en-AU | <https://www.capterra.com.au/alternatives/137210/xsellco-helpdesk> |
| en-CA | <https://www.capterra.ca/alternatives/137210/xsellco-helpdesk> |
| en-GB | <https://www.capterra.co.uk/alternatives/137210/xsellco-helpdesk> |
| en-IE | <https://www.capterra.ie/alternatives/137210/xsellco-helpdesk> |
| en-IL | <https://www.capterra.co.il/alternatives/137210/xsellco-helpdesk> |
| en-IN | <https://www.capterra.in/alternatives/137210/xsellco-helpdesk> |
| en-NZ | <https://www.capterra.co.nz/alternatives/137210/xsellco-helpdesk> |
| en-SG | <https://www.capterra.com.sg/alternatives/137210/xsellco-helpdesk> |
| en-ZA | <https://www.capterra.co.za/alternatives/137210/xsellco-helpdesk> |
| es | <https://www.capterra.es/alternatives/137210/xsellco-helpdesk> |
| es-AR | <https://www.capterra.com.ar/alternatives/137210/xsellco-helpdesk> |
| es-CL | <https://www.capterra.cl/alternatives/137210/xsellco-helpdesk> |
| es-CO | <https://www.capterra.co/alternatives/137210/xsellco-helpdesk> |
| es-CR | <https://www.capterra.co.cr/alternatives/137210/xsellco-helpdesk> |
| es-DO | <https://www.capterra.do/alternatives/137210/xsellco-helpdesk> |
| es-EC | <https://www.capterra.ec/alternatives/137210/xsellco-helpdesk> |
| es-MX | <https://www.capterra.mx/alternatives/137210/xsellco-helpdesk> |
| es-PA | <https://www.capterra.com.pa/alternatives/137210/xsellco-helpdesk> |
| es-PE | <https://www.capterra.pe/alternatives/137210/xsellco-helpdesk> |
| fr | <https://www.capterra.fr/alternatives/137210/xsellco-helpdesk> |
| fr-BE | <https://fr.capterra.be/alternatives/137210/xsellco-helpdesk> |
| fr-CA | <https://fr.capterra.ca/alternatives/137210/xsellco-helpdesk> |
| fr-LU | <https://www.capterra.lu/alternatives/137210/xsellco-helpdesk> |
| it | <https://www.capterra.it/alternatives/137210/xsellco-helpdesk> |
| ja | <https://www.capterra.jp/alternatives/137210/xsellco-helpdesk> |
| nl | <https://www.capterra.nl/alternatives/137210/xsellco-helpdesk> |
| nl-BE | <https://www.capterra.be/alternatives/137210/xsellco-helpdesk> |
| pt | <https://www.capterra.com.br/alternatives/137210/xsellco-helpdesk> |
| pt-PT | <https://www.capterra.pt/alternatives/137210/xsellco-helpdesk> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"eDesk","description":"See our list of eDesk alternatives on Capterra Singapore. Filter them by price, features, and ratings to make the best decision for your business. We provide detailed information on software along with verified reviews.","url":"https://www.capterra.com.sg/alternatives/137210/xsellco-helpdesk","about":{"@id":"https://www.capterra.com.sg/alternatives/137210/xsellco-helpdesk#software"},"breadcrumb":{"@id":"https://www.capterra.com.sg/alternatives/137210/xsellco-helpdesk#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.com.sg/alternatives/137210/xsellco-helpdesk#webpage","mainEntity":{"@id":"https://www.capterra.com.sg/alternatives/137210/xsellco-helpdesk#software"},"isPartOf":{"@id":"https://www.capterra.com.sg/#website"},"inLanguage":"en-SG","publisher":{"@id":"https://www.capterra.com.sg/#organization"}},{"name":"eDesk","url":"https://www.capterra.com.sg/software/137210/xsellco-helpdesk","@type":"SoftwareApplication","@id":"https://www.capterra.com.sg/software/137210/xsellco-helpdesk#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":71},"offers":{"price":"0","@type":"Offer"}},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Service Software","position":2,"item":"/directory/22/customer-service/software","@type":"ListItem"},{"name":"eDesk","position":3,"item":"/software/137210/xsellco-helpdesk","@type":"ListItem"},{"name":"eDesk Alternatives","position":4,"item":"https://www.capterra.com.sg/alternatives/137210/xsellco-helpdesk","@type":"ListItem"}],"@id":"https://www.capterra.com.sg/alternatives/137210/xsellco-helpdesk#breadcrumblist"}]}
</script><script type="application/ld+json">
  {"name":"eDesk Alternatives - Capterra Singapore 2026","@context":"https://schema.org","@type":"ItemList","itemListElement":[{"name":"Zoho Desk","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d6440f4-1b79-46d5-a3ca-d4a0ae9e3100.png","url":"https://www.capterra.com.sg/software/169505/zoho-desk","@type":"ListItem"},{"name":"Freshdesk","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69d55a02-59f1-4cbf-aabd-353fd6b19bca.png","url":"https://www.capterra.com.sg/software/124981/freshdesk","@type":"ListItem"},{"name":"Salesforce Sales Cloud","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f11ea590-5812-4ce0-a108-3837d065513d.png","url":"https://www.capterra.com.sg/software/61368/salesforce","@type":"ListItem"},{"name":"Zendesk Suite","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.capterra.com.sg/software/164283/zendesk","@type":"ListItem"},{"name":"LiveChat","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c56135f-eeb4-4d21-8b10-89435d98064e.png","url":"https://www.capterra.com.sg/software/62194/livechat","@type":"ListItem"},{"name":"LiveAgent","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.capterra.com.sg/software/102188/liveagent","@type":"ListItem"},{"name":"Tidio","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://www.capterra.com.sg/software/144040/tidio-chat","@type":"ListItem"},{"name":"Milvus","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ffd3f3f5-79b1-4849-8bbb-6cb82aa3aafa.png","url":"https://www.capterra.com.sg/software/202528/milvus","@type":"ListItem"},{"name":"HelpDesk","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4a836eda-81e3-4eac-aa10-35158a379e59.png","url":"https://www.capterra.com.sg/software/185973/helpdesk","@type":"ListItem"},{"name":"Intercom","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6a454b39-277e-4602-aaed-5412bfd47102.png","url":"https://www.capterra.com.sg/software/134347/intercom","@type":"ListItem"},{"name":"Zoho Assist","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f6275ea1-8489-4f86-a030-526d3e2ae20e.jpeg","url":"https://www.capterra.com.sg/software/181775/zoho-assist","@type":"ListItem"},{"name":"Dynamics 365","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a5d35bcd-e674-49ae-b851-7c2579a7969f.jpeg","url":"https://www.capterra.com.sg/software/157279/dynamics-365","@type":"ListItem"},{"name":"Salesforce Service Cloud","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://www.capterra.com.sg/software/136189/salesforce","@type":"ListItem"},{"name":"Superchat","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4ea6b7f5-5aff-4f37-9f16-8dad13fd09bd.png","url":"https://www.capterra.com.sg/software/210968/superchat","@type":"ListItem"},{"name":"CXone Mpower","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b3fd65fb-d535-4d3c-a236-4c3eaf5cb32d.jpeg","url":"https://www.capterra.com.sg/software/134775/incontact-call-center-software","@type":"ListItem"}],"@id":"https://www.capterra.com.sg/alternatives/137210/xsellco-helpdesk#itemlist","numberOfItems":15}
</script>