---
description: Get detailed information about eDesk and how it can help you meet your business needs. Learn more about eDesk price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: eDesk Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [eDesk](/software/137210/xsellco-helpdesk) > [eDesk Alternatives](https://www.capterra.com.sg/alternatives/137210/xsellco-helpdesk)

# Alternatives to eDesk

Canonical: https://www.capterra.com.sg/alternatives/137210/xsellco-helpdesk

> Explore the top alternatives to eDesk. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Freshdesk** — 4.5/5 (3470 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
   - [View profile](https://www.capterra.com.sg/software/124981/freshdesk)
   - [Compare vs eDesk](https://www.capterra.com.sg/compare/124981/137210/freshdesk/vs/xsellco-helpdesk)
2. **LiveAgent** — 4.7/5 (1787 reviews) — Award-winning help desk, ticketing, live chat, and call center software, easy to use from the start. Try it with a free 1-month trial.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs eDesk](https://www.capterra.com.sg/compare/102188/137210/liveagent/vs/xsellco-helpdesk)
3. **NiCE CXone** — 4.2/5 (581 reviews) — Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
   - [View profile](https://www.capterra.com.sg/software/134775/incontact-call-center-software)
   - [Compare vs eDesk](https://www.capterra.com.sg/compare/134775/137210/incontact-call-center-software/vs/xsellco-helpdesk)
4. **Tidio** — 4.7/5 (590 reviews) — Tidio is customer service software with live chat, help desk, chatbot, and AI agent options designed to streamline support.
   - [View profile](https://www.capterra.com.sg/software/144040/tidio-chat)
   - [Compare vs eDesk](https://www.capterra.com.sg/compare/137210/144040/xsellco-helpdesk/vs/tidio-chat)
5. **Zendesk Suite** — 4.4/5 (4090 reviews) — Zendesk is the all-in-one customer service support software that delivers exceptional experiences.
   - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
   - [Compare vs eDesk](https://www.capterra.com.sg/compare/137210/164283/xsellco-helpdesk/vs/zendesk)
6. **TeamSupport** — 4.5/5 (849 reviews) — We are a support ticketing and live chat solution designed to give B2B SaaS companies a holistic view of their customer relationships.
   - [View profile](https://www.capterra.com.sg/software/87908/teamsupport)
   - [Compare vs eDesk](https://www.capterra.com.sg/compare/87908/137210/teamsupport/vs/xsellco-helpdesk)
7. **Vivantio** — 4.3/5 (178 reviews) — Vivantio's service platform anticipates customer needs with predictive analysis, streamlines operations, and scales as your org grows.
   - [View profile](https://www.capterra.com.sg/software/132880/vivantio)
   - [Compare vs eDesk](https://www.capterra.com.sg/compare/132880/137210/vivantio/vs/xsellco-helpdesk)
8. **Zoho Desk** — 4.5/5 (2214 reviews) — Put customer service at the heart of your company. Make customers happier, agents more empowered, and your business healthier.
   - [View profile](https://www.capterra.com.sg/software/169505/zoho-desk)
   - [Compare vs eDesk](https://www.capterra.com.sg/compare/137210/169505/xsellco-helpdesk/vs/zoho-desk)
9. **Groove** — 4.5/5 (87 reviews) — Groove is a help desk software that provides a shared inbox, knowledge base, live chat, and reporting to enhance customer support.
   - [View profile](https://www.capterra.com.sg/software/143005/groove)
   - [Compare vs eDesk](https://www.capterra.com.sg/compare/137210/143005/xsellco-helpdesk/vs/groove)
10. **ServiceTonic** — 4.6/5 (8 reviews) — Powerful, flexible and easy-to-manage Web-based help desk, issue tracking and service management software.
    - [View profile](https://www.capterra.com.sg/software/112516/servicetonic)
    - [Compare vs eDesk](https://www.capterra.com.sg/compare/112516/137210/servicetonic/vs/xsellco-helpdesk)
11. **Front** — 4.5/5 (288 reviews) — Front’s powerful customer service platform makes five-star service attainable for 9,000 businesses like yours.
    - [View profile](https://www.capterra.com.sg/software/132901/front)
    - [Compare vs eDesk](https://www.capterra.com.sg/compare/132901/137210/front/vs/xsellco-helpdesk)
12. **Supportbench** — 4.9/5 (116 reviews) — Supportbench: Lower costs, accelerate resolutions, and empower agents with AI-driven customer support.
    - [View profile](https://www.capterra.com.sg/software/155934/supportbench)
    - [Compare vs eDesk](https://www.capterra.com.sg/compare/137210/155934/xsellco-helpdesk/vs/supportbench)
13. **Deskpro** — 4.6/5 (38 reviews) — The modern customer service platform for every kind of organization. Hosted Cloud or installable On-Premise version for self-hosting.
    - [View profile](https://www.capterra.com.sg/software/127288/deskpro)
    - [Compare vs eDesk](https://www.capterra.com.sg/compare/127288/137210/deskpro/vs/xsellco-helpdesk)
14. **Issuetrak** — 4.6/5 (205 reviews) — Discover the easiest way to resolve shortcomings, requests, and complaints with a platform built for omnichannel customer service.
    - [View profile](https://www.capterra.com.sg/software/16499/issuetrak)
    - [Compare vs eDesk](https://www.capterra.com.sg/compare/16499/137210/issuetrak/vs/xsellco-helpdesk)
15. **Help Scout** — 4.6/5 (226 reviews) — Help Scout's customer service software has the features you need to keep things simple, move fast, and focus on delighting customers.
    - [View profile](https://www.capterra.com.sg/software/136909/help-scout)
    - [Compare vs eDesk](https://www.capterra.com.sg/compare/136909/137210/help-scout/vs/xsellco-helpdesk)

## Related Categories

- [Customer Service Software](https://www.capterra.com.sg/directory/22/customer-service/software)
- [Contact Centre Quality Assurance Software](https://www.capterra.com.sg/directory/33415/contact-center-quality-assurance/software)
- [Help Desk Software](https://www.capterra.com.sg/directory/30008/help-desk/software)
- [Customer Support Software](https://www.capterra.com.sg/directory/32315/customer-support/software)
- [Customer Engagement Software](https://www.capterra.com.sg/directory/30906/customer-engagement/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/137210/xsellco-helpdesk)
- [View Product Profile](https://www.capterra.com.sg/software/137210/xsellco-helpdesk)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/137210/xsellco-helpdesk> |
| de-AT | <https://www.capterra.at/alternatives/137210/xsellco-helpdesk> |
| de-CH | <https://www.capterra.ch/alternatives/137210/xsellco-helpdesk> |
| en | <https://www.capterra.com/p/137210/xSellco-Helpdesk/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/137210/xsellco-helpdesk> |
| en-AU | <https://www.capterra.com.au/alternatives/137210/xsellco-helpdesk> |
| en-CA | <https://www.capterra.ca/alternatives/137210/xsellco-helpdesk> |
| en-GB | <https://www.capterra.co.uk/alternatives/137210/xsellco-helpdesk> |
| en-IE | <https://www.capterra.ie/alternatives/137210/xsellco-helpdesk> |
| en-IL | <https://www.capterra.co.il/alternatives/137210/xsellco-helpdesk> |
| en-IN | <https://www.capterra.in/alternatives/137210/xsellco-helpdesk> |
| en-NZ | <https://www.capterra.co.nz/alternatives/137210/xsellco-helpdesk> |
| en-SG | <https://www.capterra.com.sg/alternatives/137210/xsellco-helpdesk> |
| en-ZA | <https://www.capterra.co.za/alternatives/137210/xsellco-helpdesk> |
| es | <https://www.capterra.es/alternatives/137210/xsellco-helpdesk> |
| es-AR | <https://www.capterra.com.ar/alternatives/137210/xsellco-helpdesk> |
| es-CL | <https://www.capterra.cl/alternatives/137210/xsellco-helpdesk> |
| es-CO | <https://www.capterra.co/alternatives/137210/xsellco-helpdesk> |
| es-CR | <https://www.capterra.co.cr/alternatives/137210/xsellco-helpdesk> |
| es-DO | <https://www.capterra.do/alternatives/137210/xsellco-helpdesk> |
| es-EC | <https://www.capterra.ec/alternatives/137210/xsellco-helpdesk> |
| es-MX | <https://www.capterra.mx/alternatives/137210/xsellco-helpdesk> |
| es-PA | <https://www.capterra.com.pa/alternatives/137210/xsellco-helpdesk> |
| es-PE | <https://www.capterra.pe/alternatives/137210/xsellco-helpdesk> |
| fr | <https://www.capterra.fr/alternatives/137210/xsellco-helpdesk> |
| fr-BE | <https://fr.capterra.be/alternatives/137210/xsellco-helpdesk> |
| fr-CA | <https://fr.capterra.ca/alternatives/137210/xsellco-helpdesk> |
| fr-LU | <https://www.capterra.lu/alternatives/137210/xsellco-helpdesk> |
| it | <https://www.capterra.it/alternatives/137210/xsellco-helpdesk> |
| ja | <https://www.capterra.jp/alternatives/137210/xsellco-helpdesk> |
| nl | <https://www.capterra.nl/alternatives/137210/xsellco-helpdesk> |
| nl-BE | <https://www.capterra.be/alternatives/137210/xsellco-helpdesk> |
| pt | <https://www.capterra.com.br/alternatives/137210/xsellco-helpdesk> |
| pt-PT | <https://www.capterra.pt/alternatives/137210/xsellco-helpdesk> |

-----

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